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Overview Join our dynamic team as a Restaurant Supervisor and lead the charge in delivering exceptional dining experiences! In this energetic role, you will oversee daily restaurant operations, ensure top-notch food quality, and motivate your team to excel. Your leadership will create a vibrant, welcoming atmosphere where both guests and staff feel valued and inspired. This position offers an exciting opportunity to showcase your culinary expertise, hospitality skills, and supervisory experience in a fast-paced environment dedicated to excellence. Duties • Supervise daily restaurant activities, ensuring smooth service flow and high standards of food safety and cleanliness, • Lead and motivate a diverse team of servers, cooks, bartenders, and kitchen staff to deliver outstanding customer service, • Oversee food preparation and cooking processes to maintain quality and consistency across all dishes, • Manage bar operations, including bartending duties, drink service, and inventory control, • Ensure compliance with food safety regulations and sanitation standards at all times, • Assist in training new team members on food production, serving protocols, and hospitality best practices, • Handle guest inquiries, resolve issues promptly, and foster a positive dining environment Skills • Proven supervising experience in a restaurant or hospitality setting with strong team management skills, • Extensive knowledge of food preparation, cooking techniques, and culinary practices, • Ability to perform bartending duties confidently while maintaining excellent customer service, • Familiarity with food safety standards and food production processes, • Excellent leadership qualities with the ability to motivate and develop staff, • Strong communication skills to coordinate between kitchen, bar, and front-of-house teams, • Experience with hospitality operations in hotel or restaurant environments is a plus, • Knowledge of serving techniques, hospitality principles, and barista experience is advantageous Embark on a rewarding journey where your leadership transforms everyday dining into memorable experiences. We’re committed to fostering a lively workplace that values your skills and passion for hospitality!Pay: £15.00-£18.00 per hourExpected hours: 35.0 – 55.0 per weekBenefits: • Company pension, • Discounted or free food, • Employee discount Work Location: In person

As supervisor in a restaurant, your role would involve assisting the general manager in overseeing the day-to-day operations, providing exceptional customer service, and ensuring smooth functioning of the establishment. Let me give you a quick rundown of the responsibilities typically associated with this position Supervising staff: You'll be responsible for supervising and coordinating the activities of the restaurant's employees, ensuring that they adhere to company policies, meet performance standards, and deliver excellent customer service Operational management: You'll assist with managing the overall operations of the restaurant, such as monitoring inventory levels, ordering supplies, maintaining equipment, and ensuring compliance with health and safety regulations Customer service: Providing exceptional customer service is key! You'll interact with customers to address any concerns, provide recommendations, and ensure their overall satisfaction Training and development: Assisting with the training and development of the restaurant staff, including conducting orientation sessions, implementing training programs, and promoting a positive work environment Financial management: You'll help monitor and control costs, analyze financial reports, and contribute to the development and implementation of strategies to improve profitability

CHEF – JOB DESCRIPTION Position: Chef Location: Pub / Hospitality Venue Hours: Full-Time / Part-Time Salary: Competitive – dependent on experience ROLE OVERVIEW We are looking for an enthusiastic, reliable and experienced Chef to join our team. The successful candidate will be responsible for delivering consistently high-quality food while maintaining excellent standards of food safety, cleanliness and kitchen organisation. This is a hands-on position suited to someone who takes pride in their food, works well in a busy pub environment and understands the importance of consistency, speed and presentation. KEY RESPONSIBILITIES • Prepare, cook and present food consistently to the required standard., • Ensure all dishes are produced according to agreed recipes, specifications and portion controls., • Maintain high standards of food presentation and quality., • Complete food preparation ahead of service and ensure the kitchen is fully prepared for each trading session., • Work efficiently during busy services while maintaining quality and standards., • Ensure all food is stored, labelled, dated and rotated correctly., • Follow FIFO stock rotation procedures., • Complete and maintain all required food safety, temperature and HACCP records., • Maintain excellent standards of kitchen cleanliness and hygiene., • Ensure equipment, preparation areas, fridges, freezers and storage areas are kept clean and organised., • Assist with deliveries, stock control and stock rotation., • Minimise food waste and help maintain appropriate food margins., • Report maintenance, equipment or food safety issues immediately., • Follow allergen procedures and ensure allergen information is understood and correctly communicated., • Comply with all company policies, health & safety requirements and food hygiene legislation., • Work closely with the General Manager and wider venue team., • Support other kitchen team members when required. WHAT WE’RE LOOKING FOR The ideal candidate will have: • Previous experience working as a Chef within a pub, restaurant or similar hospitality environment., • Strong food preparation and cooking skills., • Good understanding of food hygiene and kitchen safety., • Knowledge of allergens and cross-contamination controls., • Ability to work calmly and efficiently during busy services., • Good organisation and time-management skills., • A positive and professional attitude., • Reliability and excellent attendance., • Ability to work independently as well as part of a team., • Flexibility to work evenings, weekends and bank holidays. DESIRABLE • Level 2 Food Safety & Hygiene Certificate or above., • Previous experience within a high-volume pub kitchen., • Experience with stock management and food ordering., • Understanding of food GP, portion control and waste management. WHAT WE OFFER • Competitive rate of pay., • Full-time and part-time opportunities., • Flexible working hours., • Opportunities to progress within a growing pub group., • Supportive management team., • Training and development opportunities., • Staff benefits and discounts where applicable. OUR EXPECTATIONS We expect every member of our kitchen team to take ownership of quality, cleanliness, consistency and customer satisfaction. Every plate leaving the kitchen should represent the standards of the venue and give our customers a reason to return. If you’re passionate about food, enjoy working in a busy pub environment and want to be part of a growing hospitality business, we’d love to hear from you.

BAR STAFF – JOB DESCRIPTION A.K. Whelan Pubs (AKW) Position: Bar Staff / Bar Team Member Hours: Full-Time & Part-Time Opportunities Location: Various Venues Across London & the South ABOUT THE ROLE We are looking for friendly, enthusiastic and reliable people to join our bar teams across A.K. Whelan Pubs. Our Bar Staff are at the heart of the customer experience. You will be responsible for delivering excellent service, maintaining high standards and helping create the welcoming, lively atmosphere our pubs are known for. Previous bar experience is an advantage, but attitude, reliability and a willingness to learn are equally important. Our values are simple: PEOPLE • STANDARDS • FUN We want team members who enjoy hospitality, take pride in their work and understand the importance of giving every customer a great experience. KEY RESPONSIBILITIES Customer Service • Welcome customers in a friendly and professional manner., • Provide fast, efficient and engaging bar service., • Take customer orders accurately and process payments correctly., • Have a good knowledge of the drinks and products available., • Assist customers with questions and recommendations., • Deal with customer queries professionally and escalate issues to management where required., • Help create a positive, welcoming and enjoyable atmosphere. Bar Service • Prepare and serve draught beers, spirits, wines, soft drinks and other beverages to company standards., • Ensure correct glassware, measures and presentation are used., • Maintain excellent product quality and presentation., • Follow responsible alcohol service procedures at all times., • Comply fully with Challenge 25 and licensing requirements., • Report any dispense, cellar or product-quality issues immediately. Cash & Till Procedures • Operate the EPOS/till system accurately., • Process cash and card transactions correctly., • Follow company procedures relating to discounts, refunds and voids., • Never give away stock or provide unauthorised discounts., • Report till discrepancies or transaction issues immediately. Stock Control • Handle all stock carefully and responsibly., • Follow correct measures and portion controls., • Minimise wastage and report breakages, spillages and wastage., • Assist with deliveries and stock rotation when required., • Maintain secure storage of stock., • Support management with stocktakes where required. Cleaning & Standards • Maintain a clean, organised and fully stocked bar throughout the shift., • Keep bar tops, shelves, fridges, glasswash areas and customer-facing areas clean., • Complete opening, closing and cleaning duties as instructed., • Ensure glasses are cleaned, polished and stored correctly., • Maintain high standards in customer areas, toilets and external areas where required., • Report maintenance, health & safety or cleanliness issues immediately. Licensing, Safety & Compliance • Follow all premises licence conditions and company policies., • Apply Challenge 25 consistently., • Refuse service appropriately when required and inform management., • Follow company procedures regarding intoxicated customers., • Comply with health & safety, fire safety, food hygiene and allergen procedures., • Report accidents, incidents or security concerns immediately., • Work responsibly to protect customers, colleagues and the business. WHAT WE ARE LOOKING FOR We are looking for people who are: • Friendly, positive and approachable., • Reliable and punctual., • Customer-focused., • Comfortable working in a busy environment., • Able to work effectively as part of a team., • Willing to learn and develop., • Able to maintain standards during busy periods., • Honest and responsible when handling cash and stock., • Flexible regarding evenings, weekends and bank holidays., • Passionate about hospitality and delivering great service. EXPERIENCE Previous experience in a pub, bar, restaurant or hospitality environment is desirable but not essential. Training can be provided for the right candidate. Experience with draught products, EPOS systems, cocktails, food service or high-volume venues would be beneficial. WORKING HOURS Our venues trade across weekdays, evenings and weekends. Applicants should therefore be prepared to work a mixture of: • Day shifts, • Evening shifts, • Weekends, • Bank holidays, • Major sporting and entertainment events Hours and shift patterns will depend on the individual venue and position. WHAT WE OFFER • Competitive rates of pay, • Full-Time and Part-Time opportunities, • Training and development, • Opportunities to progress into supervisory and management positions, • Experience within a growing multi-site pub business, • Supportive venue and operations teams, • A lively and varied working environment CAREER DEVELOPMENT We believe in developing talented people from within the business. For team members who demonstrate strong performance, reliability and leadership potential, there may be opportunities to progress through: Bar Staff → Supervisor → Assistant Manager → Deputy Manager → General Manager OUR EXPECTATIONS Every member of the team represents the venue and A.K. Whelan Pubs. We expect our Bar Staff to arrive ready for work, maintain professional standards, support their colleagues and deliver excellent customer service throughout every shift. Above all, we want people who contribute positively to our culture: PEOPLE • STANDARDS • FUN