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We are a well-established business within Camden Market stocking over 120 different teas and infusions. We are looking for fun and engaging members to join our team. We have a large selection of products and it is important that team members are knowledgeable about the products and are able to engage in a friendly and informative way with the customer. Our main goal is to encourage customers to purchase tea and accessories from either our shop or online. We do this by creating a friendly and interesting atmosphere. You are there to educate the customer by listening to their requirements explaining what is on offer and then seeing if you can fulfil their requests. We are very highly rated across all platforms and it is very important for us to keep and grow this reputation of friendliness, politeness and being engaging. On Google we are rated with a perfect 5*s, Camden Tea Bar is also listed in Tripadvisors TOP 10% of cafes in the world and we want to keep it that way! What is expected? At least 2 years of retail or hospitality focused work Have a good grasp of our range of over 100 teas. Make teas, coffees and other drinks for customers. Treat the customer as you would like to be treated. Provide the customer with knowledge and advice about the teas. Attitude should be approachable and friendly. Punctual, Polite, Presentable Actively engaging customers, every customer should be greeted as you would like to be greeted when entering a shop. Make sure shop is clean, shelves dusted, floor swept, wood polished etc. Record all sales, monetary value and stock sold. The shop and all equipment should be left at the end of the day as you would like to arrive to it in the morning.

The Whippet Inn is currently looking for an experienced FOH Team Members to join the team In Kensal Rise NW10 3JJ Are you able to work on the floor looking after our guests and delivering an exceptional service? If you are passionate about hospitality, have excellent communication skills and you thrive in a fast-paced environment then get in touch! You Are: Passionate about providing outstanding service A quick learner who can use your own initiative Happy working in a high-intensity venue but with a fun-loving team Aiming to grow and develop within a fantastic, award-winning company Looking to progress to the next level and build your career in a rapidly expanding and versatile business We offer: £11.50 per hour incl Tronc Career progression and promotion opportunities with regular new openings 30% discount on the total bill at our Pubs, bars and restaurant 10% off Gym membership Free local Gym Membership 30% off grooming and hair salons Employee Assistance Programme (EAP) Who We Are: Part of the award-winning Urban Pubs & Bars (Publican Awards Best Managed Pubs 1-50), a fast-growing independent hospitality group with an incredible and diverse range of pubs, bars and restaurants all with their own individual identity.

We are looking for dependable, enthusiastic individuals to join our team as Mystery Shopper. In this role, you will use company-provided funds to purchase and evaluate assigned products from various retailers. After thorough testing, you will provide honest, detailed reviews to help enhance customer experiences and product quality. This high-paying position requires minimal hours and offers flexibility in scheduling. Responsibilities: • Utilize company funds responsibly to acquire assigned products. • Assess and test products following provided guidelines. • Compose comprehensive and truthful reviews of the products. • Offer feedback on your shopping and product testing experiences. • Meet deadlines and adhere to company procedures. Requirements: • Must be 18 years or older. • Energetic, positive attitude with keen attention to detail. • Trustworthy and capable of managing company funds responsibly. • Strong written communication skills for crafting reviews. • Ability to follow instructions and meet deadlines. • Reliable access to transportation for in-store purchases or online shopping. What We Offer: • Competitive pay for minimal work hours. • Flexible schedule to accommodate your lifestyle. • Opportunity to test and keep free products. • Chance to contribute to improving products and customer experiences. Join us as a Mystery Shopper and turn your shopping experiences into a rewarding opportunity!

We are looking for dependable, enthusiastic individuals to join our team as Mystery Shoppers. In this role, you will use company-provided funds to purchase and evaluate assigned products from various retailers. After thorough testing, you will provide honest, detailed reviews to help enhance customer experiences and product quality. This high-paying position requires minimal hours and offers flexibility in scheduling. Responsibilities: • Utilize company funds responsibly to acquire assigned products. • Assess and test products following provided guidelines. • Compose comprehensive and truthful reviews of the products. • Offer feedback on your shopping and product testing experiences. • Meet deadlines and adhere to company procedures. Requirements: • Must be 18 years or older. • Energetic, positive attitude with keen attention to detail. • Trustworthy and capable of managing company funds responsibly. • Strong written communication skills for crafting reviews. • Ability to follow instructions and meet deadlines. • Reliable access to transportation for in-store purchases or online shopping. What We Offer: • Competitive pay for minimal work hours. • Flexible schedule to accommodate your lifestyle. • Opportunity to test and keep free products. • Chance to contribute to improving products and customer experiences.

We are looking for dependable, enthusiastic individuals to join our team as a mystery shopper. In this role you will use company issued funds to purchase and evaluate assigned products from various retailers. After thorough testing, you will provide honest, detailed reviews to help enhance customer experiences and product quality. Minimal hours and flexible scheduling.

Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.