Are you a business? Hire sales as candidates in Middlesbrough
As a Customer Services Manager, the work duties includes: 1. Help to build good customer relations. 2. improve customer service experience, create engaged customers and facilitate organic growth; 3. Training and managing customer service assistants and representatives; 4. Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs; 5. Establishing customer service policies and procedures; 6. Staying updated on developments in the customer services field; 7. Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback 8. Develops and implements policies and procedures to deal effectively with customer requirements and complaints; 9. Discuss customer responses with other colleagues with a view to improving the product or service provided; 10. plans and co-ordinates the operations of help and advisory services to provide support for customers and users; 11. Taking ownership of customers issues and following problems through to resolution; Keep accurate records and document customer service actions and discussions; Control resources and utilise assets to achieve qualitative and quantitative targets; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Coordinates with sales department to incorporate plans to increase customer satisfaction; Maintain confidentiality regarding personnel information and customer financial data by keeping sensitive documents private and secure; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers; Produce written information for customers, often involving the use of computer packages and software; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Key Skills involves: · Proven working experience as a Customer Service Manager; · Experience in providing customer service support; · Excellent knowledge of management methods and techniques; · Strong leadership skills to work with people within the organisation with different skills; · Proficiency in English and other languages; · Working knowledge of customer service software, databases and tools; · Awareness of industry’s latest technology trends and applications; · Ability to think strategically and to lead; · Strong client-facing and communication skills; · Advanced troubleshooting and multi-tasking skills; · Customer service orientation; Managing a team of customer service staff; Handling face-to-face enquiries from customers; Dealing with customers who are upset or angry may be stressful; Communication and Excellent IT skills; Creative thinking, to be able to come up with new ideas to improve customer service standards.
#ShowOffYourShowroom Come and join us as a results driven Showroom Sales Manager to grow and deliver sales as part of a hugely successful branch team. The role: As a Showroom Sales Manager, you know ...
We are looking to recruit a Sales Engineer to join a specialist UK supplier of Safety Pipework ... Act as a key liaison between Customers, Strategic Partners/Suppliers and the Company, seeking out ...
Commercial As the EMEA Sales Manager you will be a tenacious individual with a strong commercial mindset who is able to build & develop relationships with new and existing customers. In this ...
Join Our Leading Window Furnishings Company as a Sales Executive We are excited to offer an exceptional opportunity to become a Sales Executive with the UK's premier window furnishings provider
As a Hillarys advisor you can work around the school run and still benefit from high earning potential. If you have previous field sales experience or enjoy offering exceptional... ZIPC1_UKTJ
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... as managing incoming orders via email. You'll receive training on their in-house MIS system and ... Supports the sales team by sending out provided information to customers * Checks inventory to ...
They are looking to develop individuals within this sales assistant role, giving successful candidates the opportunity to represent widely known brands and also engage with customers as a sales ...
Become a Retail Sales Assistant As a Retail Sales Assistant at The Works, you'll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play!You'll be ...
... as an extra day off- Buy up to one week per year extra leave- Long Service of over 10 years ... The RoleAs the Head of Sales, you will oversee our Sales Department and lead the delivery of ...
Sales Support Executive- Accessible Washrooms Job Title: Sales Support Executive - Accessible ... Using lead generation software such as Glenigans to uncover new opportunities * Support the ...
Sales Support Executive position dealing a manufactured range of functional and practical adapted bathroom equipment and accessories (products such as grab rails, showering, accessible washroom ...
Whether it's part of the sales administration team based at Wynyard, or at the family headquarters ... You'll work Monday to Thursday 9.00 am to 5.00 pm, as it's busy each morning, processing orders ...
The market proposition is immensely compelling as all profits generated are invested back into NHS ... Build a pipeline of sales opportunities for the company through generating new business via the ...
As a Field Sales Executive at SUEZ Recycling & Recovery UK Ltd, you'll be contributing to an already reputable, ever-growing and established recycling and recovery business that's helping customers ...
As our newest member you'll put your wide skill set to use as you assist with sales reports, liaise with stores and management, organise training and assessments and a whole lot more. Based in our ...
The purpose of the role is to ensure sales targets are met through negotiation and selling of plots ensuring all aspects of the sale are in conformity with the standards as set by the New Homes ...
As a valued member in a small team, you'll help our customers visualise their projects, helping them to find just what they're looking for to make their tiling project happen. A sales assistant at ...
: As a Sales Executive you will play a crucial role in driving revenue growth and expanding our clients customer base across various sectors. You will be responsible for generating new leads, nurturing ...
... as many reservations as possible to achieve sales targetsEnsuring all paperwork is completed accurately to ensure a smooth sales processLiaising with solicitors and financial advisers, to progress ...
Duties as a Commercial Sales Executive: * Offering support and delivering key advice * Meeting customer needs and delivering quotations * Handling queries on all levels * Dealing with renewals and ...
As a Sales Consultant, you will represent the prestige and sophistication of Mercedes-Benz, embodying the brand and Company values in every interaction. You will utilise your diverse sales expertise ...
Operating for over 150 years, my client have a unique structure as an Employee Benefit Trust which ... I am currently seeking a Sales Consultant (Plumbing and Heating) for their branch in Tyne & Wear
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