Duties and responsibilities: · Maintaining statistical and financial records · Develop business strategies to raise our customers’ pool, expand, store traffic, and optimize profitability · Create and manage a relaxed, welcoming, customer-focused environment · Dealing with customer queries and complaints · Overseeing pricing and stock control, maximizing profitability, and setting/meeting sales targets, including motivating staff to do so · To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximise profits. · Conduct price and feature comparisons to facilitate purchasing · Recruit and train new staff and conduct induction · Ensure racks are fully stocked · Ensure high levels of customer satisfaction through excellent service · Utilizing customer experience and everyday coaching across the team (especially during peak times) · Inform customers about discounts and special offers and managing budgets ** Skill/experience/qualifications:** · Bachelor / Master’s degree or a related study and experience · Excellent all-around managing skills · Strong experience in Excel · Excellent organizational and proven ability to managing the full extent of business requirements · Must have excellent communication and interpersonal skills, Customer management skills
Basic Salary : £32k to £39k The Shop Supervisor will be responsible for managing the convenience store operations. This role includes supervising staff, ensuring high customer service standards, maintaining inventory, and ensuring the store runs smoothly and efficiently. The Shop Supervisor will report directly to the Owner and collaborate closely in running the shop. Key Responsibilities: · Store Operations: o Oversee the daily operations of the convenience store, ensuring a clean, organized, and well-stocked environment. o Monitor and manage inventory levels, placing orders with suppliers as needed. o Implement and manage in-store promotions and customer loyalty programs. o Ensure compliance with company policies, procedures, and operational standards. · Staff Supervision: o Lead and supervise Customer Service Assistants, providing training and ongoing support. o Create and manage staff schedules to ensure optimal coverage. o Conduct performance evaluations and provide feedback to support staff development. o Foster a positive and team-oriented work environment. · Customer Service: o Ensure exceptional customer service is delivered consistently by all staff members. o Address and resolve customer inquiries and complaints in a professional manner. o Train staff on customer service best practices and company standards. · Financial Duties: o Handle cash transactions, reconcile cash registers, and prepare daily financial reports. o Assist with managing the store’s budget and controlling expenses. o Monitor sales performance and contribute to achieving sales targets. · Health and Safety: o Ensure compliance with health and safety regulations and company policies. o Conduct regular health and safety checks and address any issues promptly. o Train staff on health and safety procedures and emergency protocols. Qualifications and Skills: · Experience in a supervisory role within a retail or convenience store environment. · Strong leadership and team management skills. · Excellent customer service and communication skills. · Good organisational and multitasking abilities. · Basic proficiency in retail management software and Microsoft Office Suite. · Strong problem-solving skills and attention to detail. · Knowledge of health and safety regulations in a retail setting.
Looking for a courier driver to joint my expanding team. We offer same day services, timed deliveries and overnight deliveries. My customer base is growing so I am looking to expand in my driving team. Looking for an experienced drivers with a UK license. Ideally who has a van but a car will do just fine. Must have proper car insurance. Looking for drivers to start immediately.
We want ambitious individuals with a drive to succeed and to enjoy the high rewards.This is not a franchise or multiple cold calling role. Working with the world’s largest providers of Hospitality and retail equipment you will be responsible for marketing and providing this state of the art service to customers throughout the Midlands area. No previous experience is necessary as we train the highly motivated and ambitious to succeed. Minimum realistic earnings of £700 per week but we have colleagues earning £2000 pw. Full 13 week training as you earn from our team to maximise your potential. We require smart good communicators with an ambition to succeed.
-Oversee daily operations of the retail store, including sales, customer service, and inventory management. - Develop and implement strategies to achieve sales targets and increase profitability. - Train, supervise, and motivate retail staff to deliver exceptional customer service. - Monitor and analyse sales performance, customer feedback, and market trends to make informed business decisions. - Ensure compliance with company policies and procedures, as well as local regulations. - Maintain a clean and organized store environment. - Handle customer complaints and resolve issues in a timely manner. - Collaborate with other departments to optimize overall store performance.
Karaoke Box Birmingham is looking for Waitress. Full-time & Part-time positions and training will be given. Waitress Responsibility. Welcoming guest serving at the bar, taking guest to karaoke rooms, taking drinks order and delivering, making sure the bar are and rooms are clean before and after use, Service charge is also included on top of the hourly rate. Please bear in mind when applying that we operate night time, 15.00 to late or 18.00 PM-3AM shifts mainly and also weekends! Experience is required but full training will be provided! 18+ and a advanced English is a must!
We are seeking a dynamic and results-driven Marketing Executive to join our team. In this role, you will be responsible for promoting our company’s products and services through the development and execution of strategic marketing campaigns. You will work closely with various departments, including sales and product development, to ensure that marketing efforts align with business objectives. ** Key Responsibilities:** - Develop and implement effective marketing strategies to achieve business goals. - Conduct thorough market research to identify customer needs and preferences. - Create, manage, and evaluate marketing campaigns across various channels, including digital, social media, and traditional advertising. - Monitor and analyze the performance of marketing initiatives using relevant metrics to optimize future campaigns. - Collaborate with cross-functional teams to ensure cohesive messaging and branding. - Build and maintain relationships with media outlets, vendors, and other stakeholders. - Organize promotional events and product launches to enhance brand visibility.