You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference
We specialise in offering high-quality products and creating a unique shopping experience for our customers. We believe in building strong relationships with our clientele and providing personalized service that sets us apart from the competition. We are looking for a Sales Assistant to become an integral part of our team, helping us continue to grow and serve our community. Job Summary: The Sales Assistant will be a key point of contact for customers, guiding them through their shopping experience and ensuring they find what they need. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and has a passion for connecting with people. You will handle a range of responsibilities, from maintaining an organized sales floor to providing knowledgeable product recommendations. Key Responsibilities: - Engage with Customers: Welcome every customer with a friendly attitude and offer assistance in finding products that match their preferences and needs. Make recommendations based on customer interests and product knowledge. - Maintain Product Knowledge: Stay up-to-date on product features, new arrivals, and promotions. Use this knowledge to assist customers in making informed purchasing decisions. - Support Team Goals: Contribute to store sales targets by meeting personal sales goals and supporting team initiatives. Proactively seek opportunities to upsell or cross-sell products to increase overall store revenue. - Problem-Solving: Address customer concerns or complaints quickly and professionally, providing solutions that maintain customer satisfaction while aligning with company policies. Skills and Qualifications: Customer-Centric Mindset: Ability to genuinely connect with customers and create a positive, welcoming atmosphere. Product Awareness: Eager to learn about new products and convey information clearly to customers. Effective Communication: Confident verbal skills to engage with customers and team members. Team Collaboration: Comfortable working alongside others to achieve common goals and support a cohesive work environment. What We Offer: Growth Opportunities: We believe in nurturing talent from within and providing opportunities for career advancement. Supportive Work Environment: A collaborative team that values your contributions and supports your growth. Training and Development: Ongoing training to help you stay up-to-date with our products and develop new skills. Job Types: Full-time, Part-time Work Location: In person