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Customer Support Representative Certain Advantage is hiring for a Customer Support Representative based in Reading. This role is on an initial 1-year contract basis and is hybrid The company: We’re working with a business that’s a global leader in communications, technology, and telematics solutions, providing connectivity, network infrastructure, and innovative digital services to businesses and consumers. In this role, you'll assist customers daily by troubleshooting hardware, installation, and mobile/web platform issues. You'll also keep them informed of progress via phone and email to ensure timely resolution and satisfaction. The role: • Become a technical expert of our SaaS platform and develop a deep understanding of the fleet management space, • Serve as Technical Customer Support professional dealing with technical matters related to SaaS (Software as a Service) fleet management products and solutions, • Handle incoming customer requests, both from external and internal calls & emails by raising and managing cases with end-to-end accountability; this includes but is not limited to investigating & troubleshooting, analysing, finding resolution, validating, escalating and communicating with related stakeholders, • Actively work with other departments of the organisation as well as deal with customers and vendors on a daily basis, • Recognise the patterns for recurring issues and take necessary actions to achieve fastest possible resolution and assure the highest customer satisfaction level The individual: • Experience in a customer-facing role, • Experience with SaaS (Software as a Service) solutions is a plus, • Experience with CRM & ERP systems - Salesforce and SAP would be preferred, • Strong communication and listening skills, • Well-developed time management and prioritisation skills, • Structured “can-do” approach to open matters and tasks in a demanding environment, • Methodical and conscientious documentation skills, • Willingness to develop while identifying opportunities over self-reflection. Does this sound like your next career move? Apply today. Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering. If this job isn’t for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips.

VUE Group: As industry-leaders in fleet risk management solutions, we're more experienced and proactive than other providers. The result is you get tangible results in both safety improvements and cost savings sooner. Our vehicle hardware has been developed over the 20 years we’ve been working in this field, and our easy-to-use software systems give you insights quickly, so you can make improvements sooner. All developed in-house, you have the ease of one reliable place to go. Are you a talented CCTV & vehicle telematics installation engineer looking for a new challenge? We have the perfect opportunity for you to join our dynamic team! Package: • £33k-£35k salary., • Mon-Friday, Overtime, weekend work., • Average OTE £42k+, • London living wage allowance, 3.5-7%, • Paid Door to door., • Yearly bonus scheme., • Length of service scheme., • Company events., • Sick pay., • Pension. Requirements: • x1 Saturday per month. Allowances: • Breakfast., • Uniform., • Boots., • Trousers., • Van cleaning., • Van replacement scheme., • Tool replacement scheme., • Cold weather packs., • Works laptop, phone, iPad., • Van C/w Racking, Livery, dead locks., • Ability to demonstrate good attention to detail, good judgment and showing logical decision making, • Hands-on individual that is happy to ‘rollup their sleeves’ and resolve any problems or issues that may arise within the department, • Team player who is confident and a self-starter, with the ability to operate in a dynamic environment, • Proven ability to work under pressure and to tight deadlines, • Initiative and problem solving ability, a pro-active approach and “can do” attitude, • A strong desire to effect continuous improvements to the systems and processes, • Good planning and organisational skills, • Willing to stay away overnight, • Excellent communication and listening skills, • A polite, confident and friendly manner, • Flexibility and quick thinking, • To be well-organised and diligent, even under pressure, • High level of knowledge of VUE products and different vehicle types What were looking for: • Experience in CCTV and vehicle telematics installation., • Strong problem- solving skills and attention to detail., • Excellent communication skills., • Self-motivated with great organizational skills., • Flexible and open to change. Key Responsibilities: • Installation of new CCTV and telematics systems., • The repair of CCTV and telematics systems., • Focus on customers needs and satisfaction, continuously building on and enhancing relationships with customers well on site., • On time completion of job sheets and admin work., • Engagement and proactively working towards your booked schedule of work. Benefits: • Company car, • Company events, • Company pension, • Employee discount, • Financial planning services, • Health & wellbeing programme, • Referral programme, • Sick pay Schedule: • 8 hour shift, • Monday to Friday Experience: • Vehicle Camera Installation: 2 years (required) Work Location: On the road #LI-JW1 Still Curious? If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via _. Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Note to recruitment agencies: We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.

Corporate Sales Manager – Software & Telematics Provider into the Dealer & OEM Industry About the Business:With over 25 years in the UK software and telematics market, this busines

We are seeking an experienced and strategic Senior Product Manager, Telematics to lead the vision, roadmap, and global execution of our telematics product portfolio. Define and govern contractual relationships with telematics vendors, including leading commercial negotiations, SLA frameworks, perfor

Corporate Sales Manager – Software & Telematics Provider into the Dealer & OEM Industry. With over 25 years in the UK software and telematics market, this business has made some huge strides forward. You would be joining a growing company and team, boasting well-established roots across the telema

Amazon is looking for a Senior Product Manager for Fleet Telematics (Fixed-Term contract) to oversee the vision and roadmap for telematics.

HVDC & FACTS Field Service Engineer.HVDC & FACTS Field Service Engineer.GE Vernova - The Energy to Change the World.With over 130 years of experience and proven innovation, GE Vernova is leading a new era of energy.We are electrifying the world while working to decarbonize it.GE” carries a legacy

We are seeking an experienced and dedicated Field Service Engineer to join our team.The Field Service Engineer will be responsible for surveying, repair, set-up, service and providing technical support in the field to Customers, Engineers and Installers for all Grant products.Having qualifications i

Machinery Manufacturing (CNC Machinery).Up to £45,000 base salary, Overtime and company bonus also available.Overtime, Company bonus, Car, Expenses, Progression within a market leader.Within 1hr of Telford – nationwide travel.This business is a global leader in the manufacturing, commission, serv

We are seeking an experienced and dedicated Field Service Engineer to join our team.The Field Service Engineer will be responsible for surveying, repair, set-up, service and providing technical support in the field to Customers, Engineers and Installers for all Grant products.Having qualifications i

At American Golf, we're passionate about golf and dedicated to helping golfers of all levels enhance their game.We believe in delivering exceptional service, offering expert knowledge, and providing the latest and greatest in golf products.As the largest golf retailer in Europe, we take pride in ou

We are seeking an experienced and dedicated Field Service Engineer to join our team.The Field Service Engineer will be responsible for surveying, repair, set-up, service and providing technical support in the field to Customers, Engineers and Installers for all Grant products.Having qualifications i

At American Golf, we're passionate about golf and dedicated to helping golfers of all levels enhance their game.We believe in delivering exceptional service, offering expert knowledge, and providing the latest and greatest in golf products.As the largest golf retailer in Europe, we take pride in ou

Field Service Air Conditioning Engineer (Local Patch).Overtime + Door to Door Pay + Pay and Role Progression + Van + Training + Company benefits.Are you a Mobile Air Conditioning Engineer looking to work for a well establish company that is looking for an engineer who can combine their maintenance a

Field Service Engineer - Surrey / South East.Home-Based | Company Van + Tools Provided.A growing engineering business is looking for a Field Service Engineer based in the Surrey area to cover the Southern Home Counties and South East London, maintaining large-scale industrial equipment used within c

Field Service Engineer Ground Source Heat Pump Service Engineer.Specialist Systems / Field Services Engineer).Warwick-based role (UK-wide travel).Company van (also available for personal use).All specialist tools, laptop & phone provided.We are partnering with a highly specialised renewable energy

Position: Field Service Engineer / Service Technician / Generator Technician.Location: Hampshire, Berkshire, West Sussex & Surrey (Home Based).Rate/Salary: £35,000 - £40,000 Plus Overtime (£50,000).Competitive pay and benefits that reflect your skills and experience.Ongoing training and developme

Field Service Engineer (Compressors).Company Bonus + Healthcare + Training + Progression + Overtime + 25 days Holiday + No on Call.Are you a Service Engineer from a compressed air background looking for ongoing training, excellent opportunities to develop your skills, and clear progression routes in

Field Service Engineer C£40,000 Hull MC Technical Recruitment is currently looking to recruit a global leader in energy and power generation technologies to recruit a Field Service Engineer/ Engine Maintenance Technician to join their expanding UK service team.This is a field-based role covering si

Service & Installation Engineer (Fuel Systems / Field Based)£35,000-£40,000 + Overtime + On-Call Bonus + Company Van + Training + Progression + Company Benefits Midlands (Field Based)<p

The Opportunity: Field Service Engineer.The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland.If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.Attending custom

The following information aims to provide potential candidates with a better understanding of the requirements for this role.We are looking for a skilled Field Service Engineer to join our busy depot in Avonmouth.You'll be carrying out service, maintenance, and repairs on a wide range of plant hire

Field Service Engineer (Pumps/Water) £40,000 - £48,000 (£50,000 - £55,000 OTE) + Door-Door + Overtime + Vehicle + Training + Progression Bedford Are you a Field Service Engineer with a background working with Pumps/Water industry looking for a new role with a market-leading business that will

Instinctive are a UK leader in the supply, support, and service of high-performance laser systems used in ophthalmology and aesthetic medicine.Established in the 1990s, the company is recognised for its technical excellence, strong customer focus, and long-term partnerships with leading global manuf

Junior Field Service Engineer (Water Treatment/Hygiene) £28,000 - £35,000 + Door - Door + Van + Fuel Card + Qualifications + Training + Progression Bedford Do you have a background in Water Treatment, Hygiene, or a similar field? Are you looking for a role with a company that will invest in you

Job Description Job Title - Field Service Engineer Location - Covering Preston to Blackpool Salary: £30,000 - £37,000 (40 Hours) or £36,000 - £42,500 (45 Hours) Shift: Monday to Friday - 40 Hour or 45 Hour Week available Job Role: I'm working with a market-leading materials handling business tha

BlueOptima gives CIOs, CTOs and CFOs objective, code-level visibility into software productivity, AI ROI, and engineering cost.This is a problem that until recently could not be measured at all.With AI-generated code now flowing into enterprise codebases at scale, that measurement gap has become a b

ARE YOU LOOKING FOR YOUR NEXT EXCITING CHALLENGE.If the answer is yes, then Future Electronics wants to hear from you! We are currently looking for an experienced Business Development Manager with.Automotive & Transportation or Aerospace &.We know our employees are what make us great, that's why we

Sales Executive (Remote - with occasional office visits in London).Basic £90,000-120,000 + OTE £200,000 - £240,000 + benefits.Greenfield UK opportunity within a global FinTech vendor.Do you have experience selling SaaS into Financial Services customers?.Are you a new business hunter comfortable w

I'm partnered with a world leading medical device manufacturer, with a reputation for high quality devices and an excellent service reputation.We’re looking for a motivated Territory Manager to drive endoscopy sales across Scotland and the North East.You’ll manage customer relationships, hit sal

Cloud Wizard Consulting is seeking an experienced Business Development Partner to help expand our cloud training and consulting business across the UK and Europe.Cloud Wizard Consulting delivers cloud training and consulting services to organizations across multiple regions, helping individuals and

Area Sales Manager | Leading UK Manufacturer Open to Developing the Right Individual.Kent, East Sussex, South Essex.Rare opportunity to join a leading UK manufacturer in a field-based Area Sales Manager role covering the North West.This is a fantastic opportunity for an ambitious and relationship-fo

TIMAC AGRO UK, part of Groupe Roullier, is a global leader in soil nutrition, fertilisation, biostimulation, and animal production, with over 65 years of innovation.Operating in 39 countries with 7,400+ employees and €2.In the UK, we combine local expertise with global innovation to help farmers i

Ready to help some of the UK's leading manufacturers transform their digital infrastructure?.Join a market-leading networking organisation that is redefining enterprise connectivity through AI-driven, cloud-managed, and highly automated solutions.From wired and wireless networking to SD-WAN, SASE, s

If, after reading the role description below, you’d like to apply, please send your CV and a cover letter to.We’re far more interested in clarity of thought, ambition and judgement than perfectly polished applications.At Galeta, we believe great customer experience is just as important as great

Samson, the worldwide leader in high performance cordage, is seeking a Regional Sales Manager (RSM), who will act as the primary field representative of Samson to end users, distributor/partners, industry associations, and technical organizations.The RSM will be responsible for creating profitable r

ServiceNow - Account Executive - Mid Market.About NTT DATA Business Solutions:.NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries.We combine a global reach with local intimacy to

Pharmazon is a trusted digital health and pharmacy partner for private clinics and healthcare providers across the UK.Known for its service-led approach, Pharmazon delivers innovative and reliable solutions, ranging from prescription dispensing and patient homecare to seamless digital integrations w

Are you an experienced senior sales professional with team management expertise? Have you been successful selling within the scientific services industry?.Our client are a rapidly growing and innovative business who deliver specialist chemical and physical testing services for a wide range of client

Senior Commercial Manager – Defence Programmes - Pre-Signature role.Can be remote with UK travel 2-3 times a month.Up to £82,500 + Bonus + Additional Benefits.We're supporting a leading organisation operating within the defence and national security sector as they look to appoint an experienced S