You will be required to set up and serve customers as well as carry out daily duties with the team. We are looking for someone to grow quickly within the team.
Zia Lucia is currently looking for a driven full-time HEAD waitress/waiter with proven experience who can help in driving our exciting growth plans for Our Islington Branch London. Responsibilities: - Greet and escort customers to their tables - Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) - Prepare tables by setting up linens, silverware and glasses - Inform customers about the day’s specials - Offer menu recommendations upon request - Up-sell additional products when appropriate - Take accurate food and drinks orders, using a POS ordering software - Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages - Communicate order details to the Kitchen Staff - Serve food and drink orders - Check dishes and kitchenware for cleanliness and presentation and report any problems - Arrange table settings and maintain a tidy dining area - Deliver checks and collect bill payments - Carry dirty plates, glasses and silverware to kitchen for cleaning - Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) - Follow all relevant health department regulations - Provide excellent customer service to guests Requirements and skills - Proven work experience as a Waiter or Waitress - Hands-on experience with cash register and ordering information system - Attentiveness and patience for customers - Excellent presentation skills - Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment - Active listening and effective communication skills Team spirit - Flexibility to work in shifts - Weekend availability We Also Offer: - 30 hours per week/28 paid holidays - Free yummy pizzas on shift - Pension Scheme