Shift Operations Manager (Nights)
4 days ago
Rainham
Shift Manager - Nights Rainham, Essex Reporting to: Operations Director Shift: Tuesday to Saturday, 8pm–8am About us Frive (formerly Lions Prep) is the UK’s highest-rated ready-to-eat meal delivery subscription, delivering tens of thousands of fresh, natural, chef-prepared meals to customers’ doors across the UK each week. We are committed to our vision of creating 100% organic meals without the hefty price tag, freeing us from a food system that compromises our health for profit We work with people from all different backgrounds and communities and recognise our own biases. We strive to create a strong sense of belonging and believe we will be better equipped to achieve our goals by building a team that approaches problems from different angles, using different perspectives and experiences to solve problems. All qualified applicants will be considered and we have no regard for age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation the more the merrier, and together we can achieve greatness Mission: We help busy people enjoy natural, healthy eating with ready-to-eat meals delivered to their door, proven to support their health goals. Vision: To transform health by revolutionising eating habits and restoring food to its natural form. Values: Empowerment: We empower our people to make strong, independent decisions with confidence Transparency: We share information openly and with intention Open Communication: We communicate directly and honestly High Performance: We foster an environment that attracts, retains, and rewards high performance Agility: We encourage flexibility in our people by reducing blockers and prioritising their creativity and productivity Your impact Reporting to Operations Director, as our Shift Operations Manager, you’ll oversee all production and operational activity across our Rainham site from the Kitchen and Production room to the Warehouse and the Hygiene Team. You’ll lead a high-performing team, maintain food safety standards, and ensure everything runs like clockwork while the rest of the world sleeps. Responsibilities: • Lead and manage all night shift operations from Tuesday to Saturday, 8pm–8am, • Maintain full compliance with food safety, technical, and health & safety standards, • Proactively resolve issues and ensure smooth production flows throughout the shift, • Deliver on shift performance KPIs – from output targets to team attendance, • Coach, support, and develop your team to foster a high-performance culture, • Act as the senior decision-maker on site during night operations, • Champion continuous improvement initiatives that enhance process efficiency, • Collaborate closely with day shift leadership and cross-functional departments About you • You’ve got experience managing night shift teams in food manufacturing or FMCG, • You hold a minimum of HACCP Level 3 and are well-versed in compliance and audit readiness – Lean Manufacturing knowledge would also be advantageous, • You're a confident, hands-on leader who thrives in a fast-paced environment, • Strong problem-solving skills – you’re calm under pressure and quick on your feet, • You’re proactive, organised, and always a step ahead, • You're flexible and resilient – shift work, pace, and change don’t faze you Staff Benefits: Private Medical Insurance 25 days Holiday + Public Salary Sacrifice Pension Bonus (paid out twice a year) 50% Discount off our amazing food Enhanced mat/pat leave Vitality PMI Mintago Financial Wellbeing Platform – includes workplace mental health support via MIND, Free Financial Service Advice and LOTS more What's next? If you are interested in learning more about the role and think this could be for you, then don't hesitate and apply now. We look forward to hearing from you and love hearing from people who are passionate about our purpose and vision. The Process: • Initial chat via Teams with Michael our Head of Talent – learn about our story and share yours, • Interview with Primo our Operations Director – focused on role expectations and capabilities, • In-person task at our Rainham site – show us how you’d tackle real-life challenges, • Meet the team – a quick hello with our night shift team leads and production staff
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