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  • BSL Deaf Services Interpreting Agency Co Ordinator at Positive Signs
    BSL Deaf Services Interpreting Agency Co Ordinator at Positive Signs
    5 hours ago
    £30000 yearly
    Full-time
    Upminster

    Positive Signs is growing — and we are looking for an experienced, highly organised, and people-focused BSL / Deaf and Interpreting Services Coordinator to join our expanding in-house team. As a respected Deaf-led organisation, Positive Signs delivers high-quality BSL interpreting, Communication Support Workers (CSWs), Deaf Inclusion services, ClickBSL, and wider communication support solutions across the UK for individuals, businesses, and public sector organisations. This exciting role sits at the heart of our operations, coordinating services, supporting enquirers and clients, liaising with a huge number of BSL Interpreters and freelance professionals, in addition to allocating jobs to our in house team and ensuring bookings are delivered smoothly, professionally, and with a strong commitment to Deaf inclusion and accessibility. This is a fast-paced, varied, and rewarding position suited to someone who enjoys problem-solving, managing multiple priorities, and building strong working relationships with a wide range of people. We are looking for someone who: • Has excellent organisation and communication skills and is an all rounder, • Thrives in a busy, team-focused environment in a supportive team, • Is confident liaising with new and existing clients, interpreters, CSWs, freelancers, and all enquirers end to end, ensuring requirements are met and delivered on site or remotely, • Has a proactive, professional, and solutions-focused approach and able to prioritise each day, • Can manage multiple live bookings and changing priorities with accuracy and attention to detail, • Shares our passion for Deaf inclusion, accessibility, and high-quality service delivery across Positive Signs Essential: • Minimum BSL Level 3 Signature qualifications preferred, • Experience dealing with phone, SMS and emails, on booking systems, CRM platforms, scheduling tools, and calendars, • Strong IT and digital / video communication skills, • Excellent written English and communication skills, • Ability to work under pressure and manage all bookings from enquiry through to completion, • Strong attention to detail and organisational skills Previous experience within a Deaf-led, interpreting, accessibility, recruitment, education, social care, or support organisation would be a significant advantage. Why join Positive Signs? • Work within a respected and growing Deaf-led organisation, • Be part of exciting developments including our own development and community based services as well as our own VRS service, - ClickBSL, • Hybrid and flexible working opportunities available, • Opportunities for career progression and further BSL development, • Full-time and part-time opportunities considered, • Combination of Upminster or Writtle ( Essex ) office-based meetings and work from home, • Support meaningful Deaf-led and community-based projects, • Join an ambitious, supportive, and forward-thinking team, • Salary negotiable depending on experience We strongly encourage experienced and committed to applications, All interviews will be BSL / English friendly at Upminster office, after a phone / video chat Ready to join us? Do you meet the criteria above ? Job Types: Full-time, Part-time, Permanent, Graduate Benefits: • Language training provided, • Private medical insurance, • Work from home Work Location: Hybrid remote plus in Upminster RM14 2UN

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  • Office Administrator
    Office Administrator
    2 months ago
    £13.5–£14.5 hourly
    Part-time
    West Horndon

    Job Summary We are seeking a highly organised and detail-oriented Office Administrator to join our team. The successful candidate will be responsible for managing daily administrative tasks, ensuring smooth office operations, and providing exceptional support to staff and clients. This role offers an excellent opportunity for individuals with strong organisational skills and experience in office administration to contribute to a professional and dynamic environment. Responsibilities Manage and coordinate daily office activities to ensure efficient operation Ability to work independently and handle multiple tasks Maintain accurate records through data entry and filing systems Prepare reports, documents using Microsoft Office and Google Workspace tools Basic understanding of finance processes i.e POs, invoices Support health & safety requirements, including keeping records up to date. Produce reports, spreadsheets, and update company systems Provide excellent phone etiquette when communicating with clients & Contractors Support various administrative projects as required to improve office productivity Skills Proven office experience with strong organisational skills Proficiency in computer skills including Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Gmail, Drive, Calendar) Experience of working with HR and Health & Safety is desirable Excellent data entry skills with high accuracy and attention to detail Strong typing skills to facilitate efficient document preparation Effective communication skills with professional phone etiquette Demonstrated clerical experience supporting administrative functions effectively Ability to multitask efficiently in a fast-paced environment Familiarity with organisational tools such as calendars, scheduling software, and filing systems This position is ideal for motivated individuals seeking a rewarding administrative role within a supportive team environment. Job Type: Part-time On-site parking Work Location: In person Days per week: 3 x days per week Days of work: Tuesday, Wednesday & Thursday Times: 9am – 5pm

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