Assistant Project Manager - Brooklyn WoodWorking - New York

WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. POSITION SUMMARY The Joe & The Juice Team is looking for a highly motivated, skilled tax professional to join our in-house tax team. Based in New York City, this role will report into the Senior Manager, Tax, in Copenhagen. The Manager of Tax will be a key member of the tax team, responsible for the day-to-day operations, including the accuracy and timeliness of compliance and tax reporting matters. This position will support direct and indirect tax compliance and tax accounting matters for Joe & The Juice's US and global operations. The role will partner with Accounting and Finance stakeholders to support them with all tax related matters. The role interfaces with partners across the organization, including the Accounting, Treasury, HR, Finance, Real estate & Growth and Legal teams to optimize existing processes, solve business challenges, design new workflows, and implement new technology solutions to drive efficient and accurate reporting. You will be responsible for strengthening relationships with third party advisors. You will be a critical member in the development of an adaptive Tax department that continues to scale to support Joe & The Juice's growth goals. The ideal candidate takes a proactive approach towards driving quality results, thrives in a fast-paced environment, thinks creatively, and strives to consistently exceed expectations. Primary responsibilities include: • Manage U.S. federal, state and local, and foreign income tax return filings with third party service providers;, • Manage sales and use tax filings, including future registrations;, • Evaluate sales taxability of Joe & the Juice products based on applicable state and local regulations;, • Manage annual extension process, including remittance of payments;, • Maintain documentation of ASC 740 tax positions;, • Collaborate with Accounting and FP&A departments on tax reporting matters;, • Partner with Accounting to ensure transfer pricing agreements are adhered to and appropriately recorded;, • Develop strong relationships and collaboration with the Real Estate & Growth team and build out process for entering new states for tax compliance;, • Partner with Legal to support the drafting and submission of voluntary disclosure agreements;, • Ensure accurate, timely filing of all business-related filings, including franchise, property and commercial rent tax returns;, • Manage inquiries from government authorities, including notice resolution and audits;, • Monitor legislative and regulatory tax law developments and communicate the effects of these developments;, • Understand and conduct research on tax issues to support inquires from the business;, • Maintain control environment by adhering to requirements and updating documentation;, • Develop strong relationships with Accounting department to maximize opportunities for automation of data and ensure completeness, accuracy, and efficiency;, • Identify and implement technological and procedural improvements with a strong commitment to detail;, • Provide ad hoc support on various projects; EXPERIENCE AND EDUCATION • 4-6 years working in the corporate tax function and/or a public accounting/tax advisory firm, exposure to international tax or multi-jurisdictional compliance preferred.;, • Bachelor's Degree in Accounting or related field;, • CPA required; MBA or JD with tax concentration a plus;, • Excellent project management skills with proactive approach towards driving quality results;, • Significant experience in ASC 740 and tax related financial reporting;, • Exposure to global transfer pricing rules and regulations are preferred;, • Experience with tax provisioning software and Avalara is a plus, • Excellent verbal and written communication skills in order to collaborate with key stakeholders across the organization and articulate complex information;, • Superior organizational skills with the ability to multi-task and prioritize assignments in a fast-paced environment with small team., • Compensation- Starting at $130,000 Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. NOTICE OF NON-DISCRIMINATION POLICY [https://tinyurl.com/joejuicenotice](https://www.linkedin.com/redir/redirect/?url=https%3A%2F%2Ftinyurl%2Ecom%2Fjoejuicenotice&urlhash=QeP9&isSdui=true){#menur9g41}] ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. Head Legal Counsel / Senior Manager US Position Overview As Joe & the Juice continues its rapid expansion across the United States, we are seeking a senior legal leader to serve as the primary legal partner for the U.S. business. This role will provide strategic and practical legal guidance across a broad range of commercial, operational, employment, real estate, compliance, and corporate matters while helping build the legal infrastructure necessary to support long-term growth. The candidate will be reporting to the CLO, Group General Counsel based in Europe and on a day-to-day have a seat on the US leadership team, partnering closely with cross-functional stakeholders, this individual will play a critical role in balancing legal risk with business objectives, enabling growth, and strengthening governance across the U.S. organization. This position is based at our U.S. Headquarters in New York City and will serve as the lead legal resource supporting all U.S. operations and future expansion initiatives. This role represents an opportunity to build and shape the legal function for a rapidly growing U.S. business. The successful candidate will not only provide day-to-day legal counsel but will also help establish the governance, processes, and legal infrastructure necessary to support significant future expansion. The ideal candidate is equally comfortable sitting at the executive table helping shape business strategy as they are rolling up their sleeves to solve complex legal and operational challenges. Key Responsibilities Strategic Business Partnership • Serve as a trusted legal advisor to the U.S. Executive Leadership Team. Partner with senior leaders across Operations, People, Finance, Procurement, Development, Marketing, and Technology to support business objectives. Provide practical, commercially focused legal guidance that enables growth while appropriately managing risk. * Advise strategic initiatives, market expansion, organizational changes, and business transformation efforts. Commercial & Corporate Legal • Lead the drafting, review, negotiation, and execution of complex commercial agreements. Support vendor, supplier, procurement, technology, licensing, marketing, and service agreements. Advise stakeholders on contractual obligations, risk exposure, and negotiation strategy. Support corporate governance, entity management, board-related matters, and internal governance frameworks. Establish scalable contract management and legal review processes. Real Estate & Development • Serve as the legal partner for all U.S. real estate, development, and store growth activities. Lead and support the U.S. legal agenda, partnering closely with the business to align legal priorities with growth plans. Review and negotiate leases, amendments, renewals, landlord disputes, and occupancy-related matters. Partner closely with Development, Operations, and Retail leadership to support the store pipeline, new store openings, and market expansion. Provide legal guidance on real estate transactions, obligations, and risk mitigation strategies. * Support the continued scaling of the U.S. business by helping build the right legal processes, structure, and team support as the market grows. Employment, Labor & Regulatory Compliance • Advise leadership on employment-related legal matters and workplace risk. Partner closely with the People Team and external counsel on employee relations, investigations, claims, and litigation matters. Support policy development, handbook updates, compliance initiatives, and workplace governance. * Monitor and advise on evolving federal, state, and local employment regulations impacting the U.S. business. Risk Management, Compliance & Governance • Develop and strengthen legal, compliance, and governance frameworks across the U.S. organization. Identify emerging legal and business risks and implement proactive mitigation strategies. Create scalable legal processes, controls, and documentation standards to support future growth. Oversee relationships with external counsel and manage legal spend effectively. Support enterprise risk management initiatives and regulatory compliance efforts. Desired Candidate Profile • Juris Doctor (JD) from an accredited law school. Licensed attorney in good standing. 8–12+ years of legal experience. Combination of top law firm and in-house counsel experience strongly preferred. Experience supporting multi-unit retail, hospitality, restaurant, consumer, franchise, or other high-growth organizations preferred. Strong background in commercial contracting, corporate law, and business transactions. Experience supporting real estate, employment, compliance, and operational matters. Proven ability to influence and advise senior executives. Strategic thinker with a practical, solutions-oriented approach. * Comfortable operating independently in a fast-paced, entrepreneurial environment. Success Measures • Effective legal support across all U.S. operations and growth initiatives. Timely and strategic review of commercial agreements and business transactions. Reduced legal, regulatory, and compliance risk. Strong governance frameworks and scalable legal processes. Trusted partnership with executive leadership and cross-functional teams. Successful support of new market expansion and development initiatives. Establishment of a legal function capable of scaling alongside the continued growth of the U.S. business. Competitive Compensation starting at $185,000 Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. NOTICE OF NON-DISCRIMINATION POLICY [https://tinyurl.com/joejuicenotice](https://www.linkedin.com/redir/redirect/?url=https%3A%2F%2Ftinyurl%2Ecom%2Fjoejuicenotice&urlhash=QeP9&isSdui=true)] ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. As a Senior Training Manager in JOE & THE JUICE, you have the responsibility for training, educating and developing all District Managers and Store Managers within your designated markets based on our internal training modules and other relevant material determined by Head of Central Ops and Regional Director. The Senior Training Manager must be able to create and deliver engaging training to all needed roles within Joe & the Juice. You will design, refine, and roll out learning experiences that build capability, reinforce Joe's culture, and support operational excellence at scale. From onboarding to career progression, you'll translate strategy into actionable training modules and ensure consistent execution in the field. KEY RESPONSIBILITIES Program Development & Delivery • Design and refine role-specific training programs for District Managers, Store Managers, Assistant Managers, Shift Leaders, and Juicers, in collaboration with global HQ, • Support operations, ensuring markets deliver high-impact training sessions (virtual, classroom, and in-store) that engage, inspire, and develop participants, • Partner with New Store Openings team to build training into launch timelines and ensure smooth onboarding., • Leverage a mix of training formats and tools (e-learning, workshops, on-the-job training) to meet diverse learning needs and maximize accessibility, • Ensure all training content is engaging, practical, and operationally relevant, incorporating real-world scenarios and hands-on learning to drive retention and performance Cross-Functional Collaboration • Work closely with Operations, HR, Implementation and Marketing to ensure training aligns with business goals and brand standards., • Collect feedback from field leaders and iterate programs to meet evolving needs., • Act as a strategic liaison between field teams and cross-functional partners, ensuring clear communication, alignment, and seamless execution of training programs, • Drive consistency across departments by aligning messaging, processes, and expectations within all training materials Measurement & Impact • Track training participation, certification, and performance metrics., • Analyze data to evaluate effectiveness and recommend improvements., • Support the development of scalable tools, playbooks, and digital content SOP Creation & Operational Standardization • Develop, document, and maintain Standard Operating Procedures (SOPs) aligned with Joe & The Juice operational standards and brand guidelines, • Collaborate with Central Ops, Global HQ and Regional leadership to continuously refine SOPs based on field feedback and performance data, • Train and coach Managers, Shift Supervisors and Team Members on proper SOP execution, ensuring accountability and adherence in the field, • Support new market openings with structured training plans and on-the-ground execution Qualifications • 3-5 years of experience in Training, Learning & Development or a related field within QSR environments, • Proven people management experience, including leading, coaching, and developing teams (e.g., trainers, field leaders, or operational staff), • Strong background in designing and delivering scalable training programs across various roles and seniority levels, • Demonstrated ability to translate business strategy into practical training solutions that drive operational excellence, • Experience working in fast-paced, high-growth environments with evolving priorities and multi-stakeholder coordination, • Strong understanding of SOP development, operational standards, and training compliance frameworks, • Knowledge of food safety, hygiene standards, and regulatory compliance within food or hospitality environments, • Compensation Starting at $125,000 By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community. Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. NOTICE OF NON-DISCRIMINATION POLICY [https://tinyurl.com/joejuicenotice](https://www.linkedin.com/redir/redirect/?url=https%3A%2F%2Ftinyurl%2Ecom%2Fjoejuicenotice&urlhash=QeP9&isSdui=true)] ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement , leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance . Our unique company culture is the backbone of our company's success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude , Inclusion , Social Ties , and Growth. The Human Resource Manager is responsible for HR compliance and process improvement across HQ, store, and new store openings. This role ensures adherence to federal, state, and local employment laws, maintains HR policies and handbooks, and supports wage and hour compliance, audits, and other risk mitigation activities in partnership with leadership and legal. The position also drives policy and process improvements by developing scalable HR programs, standardizing workflows, managing companywide policy rollouts, and partnering cross functionally to improve efficiency and consistency across corporate and field teams. The role also supports onboarding and corporate immersion for new HQ hires, helping ensure a consistent and effective introduction to the company's culture, systems, and ways of working. HR Compliance • Ensure compliance with federal, state, and local labor laws and employment regulations for new and existing markets, • Maintain and update HR policies, procedures, handbooks, and required postings., • Support wage and hour compliance, including meal/rest breaks, overtime, scheduling, and recordkeeping practices for hourly employees., • Partner with legal counsel and leadership on risk mitigation and compliance initiatives., • Assist with audits, unemployment claims, workers' compensation coordination, and documentation management., • Draft, maintain, and update employee handbooks, HR policies, SOPs, and workplace guidelines to ensure compliance with federal, state, and local employment laws. Policy & Process Improvement • Develop, implement, and continuously improve scalable HR processes, programs, and standard operating procedures to support organizational growth and operational efficiency., • Recommend and implement process improvements that enhance employee experience, improve manager effectiveness, and ensure consistency across field and corporate teams., • Manage companywide policy rollouts and employee acknowledgments, ensuring proper communication and documentation., • Partner cross-functionally with Operations, Payroll, Recruiting, Training, Legal, and IT teams to streamline HR workflows and improve service delivery., • Support change management efforts related to new HR programs, policies, technologies, organizational restructures, and operational initiatives., • Monitor HR metrics, employee feedback, audit findings, and operational trends to identify opportunities for continuous improvement., • Drive consistency and standardization of HR practices across corporate offices, field operations, and new store openings Employee Onboarding & Immersion Experience • Support corporate onboarding and corporate immersion programs for new HQ hires to ensure a consistent, engaging, and effective introduction to the organization., • Coordinate structured onboarding and immersion experiences that introduce company culture, values, systems, and key business functions., • Partner with cross-functional teams to deliver a seamless onboarding and immersion journey that reinforces organizational expectations and ways of working., • Continuously evaluate and improve onboarding and immersion processes to enhance consistency, engagement, and early employee success. Requirements & Qualifications • Bachelor's degree in Human Resources, Business Administration, or a related field preferred., • 3–4 years of progressive Human Resources experience, with a strong focus on HR compliance, and policy administration., • Experience supporting both hourly and corporate employee populations in a multi-location environment preferred., • Strong knowledge of federal, state, and local employment laws, including wage and hour regulations, leave laws, harassment prevention, and workplace compliance requirements., • Demonstrated ability to identify process improvement opportunities and implement scalable HR solutions., • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment., • Excellent written and verbal communication skills with strong attention to detail., • Compensation- Starting at $100,000 Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. NOTICE OF NON-DISCRIMINATION POLICY ] ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

We are seeking a dedicated and experienced Assistant Manager to join our team at Caffiend The Bushwick Dispensary. In this role, you will support the General Manager in overseeing daily operations, ensuring excellent customer service, and maintaining compliance with all regulations. Key Responsibilities: • Assist with staff supervision, training, and scheduling., • Manage inventory and ensure product availability., • Handle customer inquiries and resolve issues promptly., • Maintain a clean, organized, and welcoming dispensary environment., • Ensure strict compliance with local and state cannabis regulations., • Support sales initiatives and contribute to achieving operational goals. Qualifications: • Proven experience in a retail or customer service management role., • Strong leadership, communication, and interpersonal skills., • Knowledge of cannabis products and regulations is preferred., • Ability to thrive in a fast-paced environment and effectively manage multiple tasks.

The Student Services Manager (Bilingual Spanish and English) is responsible for overseeing all aspects of student support and customer service operations for the school serving students in both New York and New Jersey locations. This role ensures a positive student experience from enrollment through program completion by managing student services, addressing student concerns, coordinating administrative processes, and maintaining compliance with applicable state regulations. Key Responsibilities • Serve as the primary point of contact for student inquiries, concerns, and service requests., • Deliver exceptional customer service to prospective, current, and former students., • Resolve student issues promptly and professionally while maintaining confidentiality., • Develop and implement strategies to enhance student satisfaction and retention., • Oversee student onboarding, orientation, attendance tracking, and academic support services., • Maintain accurate student records and ensure compliance with school policies and regulatory requirements., • Coordinate graduation, certification, and student completion processes., • Monitor student progress and collaborate with instructors to identify and support at-risk students., • Supervise and train student services staff., • Establish customer service standards and performance expectations., • Conduct regular staff meetings and performance evaluations., • Foster a student-centered culture focused on service excellence., • Ensure compliance with New York and New Jersey occupational school regulations and accreditation standards., • Prepare reports related to student enrollment, retention, attendance, and outcomes., • Assist with state audits, inspections, and accreditation reviews., • Maintain knowledge of applicable education laws and regulatory changes., • Partner with Admissions, Financial Aid, and Career Services to support student success., • Communicate effectively with students, teachers, staff, and external and internal stakeholders., • Develop and implement student engagement initiatives and retention programs. Qualifications • Bachelor’s degree in Education, Business Administration, Student Affairs, or a related field preferred., • Minimum 3-5 years of experience in student services, customer service management, educational administration, or a related field., • Experience working in a vocational, occupational, or post-secondary educational environment preferred., • Strong leadership, communication, conflict-resolution, and organizational skills., • Knowledge of New York and New Jersey educational regulations is preferred., • Proficiency in Microsoft Office Suite and student information management systems RGM. Skills & Competencies • Exceptional customer service and relationship-building skills., • Strong problem-solving and decision-making abilities., • Ability to manage multiple priorities in a fast-paced environment., • Excellent verbal and written communication skills., • Attention to detail and commitment to compliance., • Ability to work effectively with diverse student populations. Work Environment • Full-time position with occasional travel between New York and New Jersey locations., • May require evening or weekend availability to support student events and operational needs.