Customer Service Representative (CSR)

Customer Service

3 days ago602 views

Location: Manhattan, NY (On-Site) NO REMOTE
Job Description:
We are seeking a Customer Service Representative to join our team in Manhattan! In this role, you will serve as the first point of contact for our customers, ensuring a smooth and positive experience. Your main goal will be to address inquiries, resolve concerns, and provide top-tier customer support.

Responsibilities:
· Assist customers with inquiries and product/service details.
· Handle customer complaints and provide effective solutions.
· Maintain detailed and up-to-date customer records.
· Work closely with other departments to escalate issues when necessary.
· Participate in ongoing training and improvement initiatives.

Qualifications:
· Strong communication and interpersonal skills.
· Problem-solving mindset with the ability to think on your feet.
· Ability to handle stressful situations with professionalism.
· Detail-oriented and organized.
· Prior experience in customer service is a plus but not required.
  • Experience
    Not required
  • Employment
    Full-time
  • Salary
    $20 – $25 hourly
  • Starting time
    Immediate start!

pin icon43w West 46th Street, Manhattan, 10036, New York

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Customer AssistantNew York

Marketing firm • 11-50 Employees

Hiring on JOB TODAY since March, 2025

We are a dynamic sales and marketing firm based in the heart of Manhattan, New York. Our mission is to connect brands with their audience through innovative strategies, delivering exceptional results

Laura f avatar icon
Laura fActive 1 hour ago
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