Customer Service Representative (CSR)

Kingbridge Cleaners & Tailors provides the finest garment care and expert alteration services in the world. Processed and cared for without compromise for the most discerning customer, Kingbridge blends modern technology with old-world techniques to deliver flawless customer service. The Kingbridge work-family is always striving for innovative ways to provide a convenient and world-class experience to every customer. Our inviting stores are specifically designed to develop meaningful relationships and express our difference with other cleaners, to our customers. The Customer Service Representative is the face of our business and provides each customer with a professional and warm experience from the moment they’ve entered our business to long-after they have left. They are responsible for building relationships and loyalty to our brand by ensuring operational excellence. Passion for the brand, doing the right thing, and supporting your team are vital. The Role: Service & Philosophical ○ Build and manage relationships with our customers, ensuring their experience is in line with Kingbridge’s expectations and core values. ○ Responsive to the expressed and unexpressed wishes and needs of our customers. ○ Create unique, memorable and personal experiences for our customers. ○ Own and immediately resolve customers' problems. ○ Create a working environment of teamwork and lateral service so the needs of customers are met. ○ Provide high value feedback to supervisors and management on new opportunities for growth. ○ Liaison the relationship between customers and tailors through warm transfers, support, and assistance. ○ Engage with customers and team members professionally in person, over the phone and through our software. Technical ○ Verification and update of customers account information and preferences. ○ Detailed inspection, flagging, and pre-care of customers garments. ○ Accurately describe garments, condition, and special preferences within our software ○ Creating and tracking new orders in our software. ○ Assist customers with picking up their garments in-store and scheduling delivery of their orders. ○ Manage exceptions through key performance indicators. ○ Responsible for uncompromising levels of cleanliness and creating a safe and accident-free environment. The Candidate: Required Qualities and Skills ○ A passion for delivering a world-class customer experience. ○ A proven track record of delivering results and the drive to exceed expectations. ○ Strong adherence to process and organisational skills prioritizing attention to detail. ○ High attention to detail when completing tasks. ○ Strong verbal and written communication skills. ○ Punctual and reliable Ideal Qualities and Skills ○ 2+ years of luxury retail experience. ○ An understanding of textiles and garment construction. ○ Ability to be flexible and agile to meet business needs. ○ Computer proficiency with Apple Mac & Google G-Suite. Job Type: Full-time Pay: $16.00 - $22.00 per hour Benefits: Flexible schedule Paid time off Shift: 8 hour shift Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Required) Work Location: In person

We are looking for an enthusiastic and driven independent sales representative to drive company sales by persuading customers to purchase our products. The independent sales representative’s responsibilities include managing customer relationships, identifying networking opportunities, answering customers' questions, and finding new customers through cold-calling, emailing, and social media advertising. You should also be able to implement effective sales strategies to continually meet or exceed sales quotas. To be successful as an independent sales representative, you should be committed to achieving sales goals with minimal supervision. Ultimately, a top-performing independent sales representative should demonstrate effective communication and negotiation skills, and achieve excellent customer service at all times.

We’re hiring a front desk receptionist FULL TIME POSITION. Our offices are located in downtown Manhattan. You must be available to work Monday-Friday possible start time 9/9:30am-7:30pm (possible finish time). These times will fluctuate meaning you might need to come in/leave earlier/later, to accommodate patient scheduling needs. The position will require you completing work for the front office and assisting some medical doctors throughout the month. We are looking for a dependable, punctual, organized, friendly, focused attention to detail, health conscious person who learns quickly, is capable of multi-tasking and maintains a professional appearance at all times. The ideal candidate should be computer savvy, be able to type and proficient in all Microsoft applications. Training will be available in all aspects of billing and electronic medical records. Duties may include, but are not limited to answering phones, coordinating doctors calendars, filing, organizing paperwork and office materials, cleaning throughout the office, ensuring that the office has adequate supplies, running office/personal errands, coordinating events, minor marketing tasks, and anything to ensure that the office runs efficiently. Communication and people skills are a must. You should really enjoy interacting and talking with people, remember you are the first person our patients see when coming into the office. You should speak proper/clear English, you must be legal to work in the United States. Previous medical office experience is required. Compensation is based on experience and will increase based on performance. Job Type: Full-time Pay: $18.00 - $20.00 per hour Benefits: Employee discount Paid training Schedule: Monday to Friday No weekends Experience: Customer service: 3 years (Preferred) Medical terminology: 3 years (Preferred) Computer skills: 3 years (Preferred) Work Location: In person

Since 2001, Shobha has aimed to be the leading global destination for hair removal by continuously elevating the client experience. In a fast-paced world where customer service often falls short, we prioritize quality and constant improvement across our team, services, and products. Renowned for our consistency and client care, we’ve earned numerous accolades, including "Best Bikini Wax" by New York Magazine and Allure’s "Best Brow Treatments" in America. Our loyal clientele continues to recognize this across our four NYC and two DC-area salons. Are you a master of creating memorable client experiences? Do you have a sharp eye for detail, a passion for sales, and the ability to make every client feel like they’re the most important person in the room? Shobha is looking for a Customer Service Coordinator with polished skills who thrives in a fast-paced environment and knows how to take customer service to the next level. Here’s a peek at how you’ll help create a phenomenal experience for both our clients and team: Be the face of our salon—greeting clients with warmth and enthusiasm. Crush those sales goals by offering our service packages, memberships and products with excitement! Taking charge of the opening and closing routines—because a great day starts and ends with you! Manage appointments, keep client records up to date, and ensure every client has a flawless experience. Be our problem-solving hero—address client concerns with care, respect, and that golden touch! Maintain our salon’s fabulous appearance (Yes, this could include snow shoveling!). Keep inventory stocked and our shelves looking neat and clean. Hold the team to Shobha's high standards of excellence. Skills You'll Need: 1+ years of experience in retail, salons, hospitality, restaurants, or customer service (Sales is your superpower). A flexible schedule—because great things happen on weekends too! Amazing attention to detail (seriously, it's a must!). You're reliable, responsible, and ready to get things done. A true team player—no task is too small, no challenge too big. Ability to thrive under pressure and keep things cool, calm, and collected (we call it "putting out fires"). Zenoti experience is a plus, but if you haven’t used it, no worries—we’ll teach you! Bonus Points: You can lift 20 lbs like a champ. Standing for long periods doesn’t phase you. You have legal authorization to work in the U.S. Perks & Benefits: Salon discounts for you & your friends and family Commuter benefits Paid and unpaid time off We celebrate you—birthdays, anniversaries, and all the good stuff! A close-knit team that feels like family …and so much more! If you’re excited to join a place where you can shine, grow, and make a difference, then we can’t wait to meet you! ✨ Job Type: Full-time Pay: $20.00 per hour

Assist with all sales, shipping, and customer service aspects for online social media tech company!

Pay Every Week Part/Time Full Time. Bonuses. Flex Work Schedule. You Always Have a place to come get dressed up and make Money. Love working with Kids & Family’s Fashion Forward. Great Communicators. No Experience necessary. Start Right away! Paramount Building Times Square