Floor Associate - Gaming City USA - New York

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• FF Inc

  

  Customer Service Associate

  2 months ago

  $26–$29 hourly

  Full-time

  Manhattan, New York

  Overview We are seeking a dependable and customer-focused Customer Service Associate to join our team. This role is ideal for someone who enjoys working directly with customers, providing support, and creating positive, solution-oriented experiences. As a Customer Service Associate, you will serve as a primary point of contact for customers, assisting with questions, resolving concerns, and ensuring a seamless experience from start to finish. This position offers hands-on training and opportunities for long-term growth within customer service, operations, and related business functions. Key Responsibilities • Deliver a high level of customer service by assisting customers with questions, concerns, and general inquiries, • Communicate clearly and professionally with customers in person, over the phone, and through digital channels, • Provide accurate information about products, services, policies, and current promotions, • Identify customer needs and offer appropriate solutions or recommendations, • Resolve customer concerns efficiently while maintaining a positive and professional experience, • Process transactions, service requests, or account updates with accuracy and attention to detail, • Maintain organized and up-to-date records of customer interactions and activities, • Support daily operations and assist with administrative or customer-related tasks as needed, • Collaborate with team members and leadership to ensure consistency in service delivery, • Contribute to team goals related to customer satisfaction, efficiency, and overall performance Work Environment • Fast-paced, customer-facing environment with frequent interaction, • Team-oriented setting with structured support and training Qualifications • Strong communication and interpersonal skills, • Customer-first mindset with a positive and professional attitude, • Ability to multitask, prioritize, and stay organized in a busy environment, • Strong problem-solving skills and attention to detail, • Comfortable interacting with a wide range of customers, • Basic computer skills and familiarity with common business tools, • Reliable, punctual, and adaptable, • Previous experience in customer service, retail, hospitality, or administrative roles is a plus but not required Why Join Us • Opportunity to develop valuable customer service and communication skills, • Clear path for advancement within the organization, • Hands-on experience in a fast-paced, people-focused environment, • Collaborative and supportive team culture

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• Safe Horizon, Inc.

  

  Client Services Specialist - Domestic Violence Shelter, Orchid

  15 days ago

  New York

  Job Description The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Identify when a client is experiencing trauma reactions and help client stabilize;, • Conduct emergency shelter intakes for site vacancies and vacancies at sister sites as part of the Central Intake team;, • Assess immediate safety needs and develop a risk management plan during intake of shelter placement calls;, • Using neutral and non-judgmental language when responding to the needs and requests of clients;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between residents’ family members and/or roommates;, • Participate in trainings to improve client centered practice skills and knowledge about self-care and vicarious trauma and its impact;, • Plan, implement and/or research self-care and other social activities for clients and their children;, • Actively participate in donor tours and help with special client events and holiday parties;, • Conduct regular health and safety facility checks;, • Understand and follow emergency procedures, including fire procedures;, • Sort and organize donations of food, clothing, or items/projects as assigned;, • Distribute supplies to clients in accordance with established guidelines and/or emergency requests from clients;, • During the orientation process, determine clients’ immediate needs and provide referrals for basic needs;, • Provide referrals for clients following their initial Case Management session;, • Assist with basic office tasks such as archiving, filing , collating, update lists or as assigned;, • Enter activity log information, shift notes and Case Management System (CMS), in a timely fashion and accurate manner;, • Provide starter kits, assisting with bed utilization by helping with apartment preparation and cleaning; moving clients’ belongings as assigned;, • Provide childcare as requested by clients or staff in accordance with written policies;, • Provide client accompaniment to important appointments when requested;, • Assist with admission and discharge of clients. This may include, providing childcare, assisting with client belongings if facility staff is unavailable and other tasks assigned by management., • Complete discharge paperwork which includes completing discharge checklist with clients, and all related discharge procedures;, • Comply and adhere to funders’ fire and health safety mandates by obtaining and maintaining Fire Department of New York (FDNY) and Red Cross certifications as indicated by shelter leadership. Qualifications/Certification Requirements:, • High School Diploma/GED and two years relevant experience., • Basic computer skills necessary., • Candidate must have or obtain the following certifications within 3 months of employment: At Emergency Shelters, obtain the F07-Fire and Emergency Drill Conductor and S95-Supervision of Fire Alarm Systems. At Transitional Shelters, obtain F80- Coordinator of Fire Safety and Alarm Systems in Homeless Shelters, Pediatric CPR/ First Aid Certification, and Security Guard License. Safe Horizon is committed to providing a reasonable accommodation to ensure individuals with disabilities can meet any physical demand requirement(s) of the position, or otherwise perform the corresponding task(s), where possible. If you require a reasonable accommodation, including to participate in the job application or interview process, please contact your Human Resources Recruiter. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Salary Pay Range: 22.81 - 23.96 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

• Safe Horizon, Inc.

  

  Client Services Specialist - Domestic Violence Shelter, Lang (Part Time)

  18 days ago

  New York

  Job Description The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Identify when a client is experiencing trauma reactions and help client stabilize;, • Conduct emergency shelter intakes for site vacancies and vacancies at sister sites as part of the Central Intake team;, • Assess immediate safety needs and develop a risk management plan during intake of shelter placement calls;, • Using neutral and non-judgmental language when responding to the needs and requests of clients;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between residents’ family members and/or roommates;, • Participate in trainings to improve client centered practice skills and knowledge about self-care and vicarious trauma and its impact;, • Plan, implement and/or research self-care and other social activities for clients and their children;, • Actively participate in donor tours and help with special client events and holiday parties;, • Conduct regular health and safety facility checks;, • Understand and follow emergency procedures, including fire procedures;, • Sort and organize donations of food, clothing, or items/projects as assigned;, • Distribute supplies to clients in accordance with established guidelines and/or emergency requests from clients;, • During the orientation process, determine clients’ immediate needs and provide referrals for basic needs;, • Provide referrals for clients following their initial Case Management session;, • Assist with basic office tasks such as archiving, filing , collating, update lists or as assigned;, • Enter activity log information, shift notes and Case Management System (CMS), in a timely fashion and accurate manner;, • Provide starter kits, assisting with bed utilization by helping with apartment preparation and cleaning; moving clients’ belongings as assigned;, • Provide childcare as requested by clients or staff in accordance with written policies;, • Provide client accompaniment to important appointments when requested;, • Assist with admission and discharge of clients. This may include, providing childcare, assisting with client belongings if facility staff is unavailable and other tasks assigned by management., • Complete discharge paperwork which includes completing discharge checklist with clients, and all related discharge procedures;, • Comply and adhere to funders’ fire and health safety mandates by obtaining and maintaining Fire Department of New York (FDNY) and Red Cross certifications as indicated by shelter leadership. Qualifications/Certification Requirements:, • High School Diploma/GED and two years relevant experience., • Basic computer skills necessary., • Candidate must have or obtain the following certifications within 3 months of employment: At Emergency Shelters, obtain the F07-Fire and Emergency Drill Conductor and S95-Supervision of Fire Alarm Systems. At Transitional Shelters, obtain F80- Coordinator of Fire Safety and Alarm Systems in Homeless Shelters, Pediatric CPR/ First Aid Certification, and Security Guard License. This is a part-time position working 20 hours per week (2 10 hour shifts) If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $22.81 to $23.96 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025 and recognized for Great Employee Benefits!

• Sew Eyes Inc

  

  Call Center Representative

  28 days ago

  New York

  Job DescriptionBenefits: • Bonus based on performance, • Flexible schedule, • Training & development Benefits/Perks • Competitive CompensationJob Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities • Receive inbound calls and place outbound calls, • Identify the reason for the customers call, collect relevant information, • Refer to premade scripts for a variety of customer service topics, • Create appointments.Qualifications, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

• Sew Eyes Inc

  

  Call Center Representative - Flexible Hours, Full Time or Part Time

  20 hours ago

  New York

  Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Opportunity for advancement Benefits/Perks • Competitive Compensation, • Aggressive Bonus Structure, • Must speak English and Spanish Job Summary We are seeking bi-lingual Call Center Representative to join our team. In this role, you will be calling patients to book them for an eye exam or to confirm their appointment for the day. We are hoping candidates will work a minimum of 25 hours per week between the hours of 10am - 530pm It is a phenomenal opportunity for someone looking to make quick money with limited training/requirements. Qualifications • Fluent English and Spanish, • Own a laptop / computer

• Stratford Solutions Inc.

  

  Call Center Representative - English & Spanish (Remote)

  23 days ago

  New York

  Job Description Job Title: Call Center Representative - English & Spanish (Remote) Job Type: · Full-time, Contract Location: 100% Remote Shift timing: 3Pm to 11Pm EST Pay Rate: $20 per hour We are looking for Spanish Call Center Representatives who can compassionately deliver exceptional customer service. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines. Success in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. Key Responsibilities: · Handle a high volume of inbound calls (approximately 45–75 calls per day) · Assist callers by addressing inquiries, resolving issues, and providing appropriate solutions · Read from and utilize knowledge base articles to ensure accurate and consistent information · Create and manage service requests based on customer needs · Identify and appropriately escalate complex or sensitive calls · Maintain detailed and accurate documentation of customer interactions · Deliver excellent customer service while remaining professional, patient, and empathetic · Adhere to company policies, procedures, and compliance standards at all times Knowledge, Skills, and Abilities: · Advanced customer service skills with a strong desire to help others · Strong phone etiquette and interpersonal communication skills · Proficiency in Microsoft Office and general computer skills · Experience with keyword searching (Boolean search skills a plus) · Excellent verbal and written communication skills · Strong listening and comprehension abilities · Ability to remain composed, objective, and professional in all situations · Positive, patient, and confident demeanor Minimum Education and Experience: · High School Diploma or GED (preferred) · 2–3 years of customer service experience (preferred) · Phone-based customer service experience (strongly preferred) · Bilingual skills are a plus but not required Training Schedule: · Monday through Friday, 9:00 AM – 5:00 PM · Weekend availability required Company Culture: · Detail-oriented — focused on quality and precision · Outcome-oriented — driven by performance and results · People-oriented — supportive and fairness-focused · Team-oriented — collaborative and cooperative

• Domino's Franchise

  

  Customer Service Rep(03328) - 2196 Pitkin Ave

  9 days ago

  New York

  Job DescriptionJob Description Job Duties for all Team Members. Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

• Domino's Franchise

  

  Customer Service Rep(03669) - 1758 Pitkin Ave

  9 days ago

  New York

  Job DescriptionJob Description Job Duties for all Team Members. Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.