4540 37th Avenue, Long Island City, Queens, 11101, New York
Looking for someone to be a mix of executive assistant / office manager / mailroom leader for a small company.
Position Summary: We are seeking an outgoing, adaptable and courteous receptionist for a bridal alterations shop to greet clients, answer phones and emails and manage our online appointment scheduling program. The perfect candidate would possess some customer service experience and excellent communication skills as well as the ability to maintain composure and pleasant attitude in a fast past environment. Typically, each client/bride to be will visit the shop at least 3 or 4 times before their big day. Therefore, the perfect candidate must be able to cultivate ongoing friendly relationships with the clients. About Sew Elegant: Sew Elegant is one of the most popular shops in the city for brides who need assistance to look their best in the dream dress. This fun and inspiring little shop aims to provide brides to be an individualized and stress-free experience while they are having their dresses altered to perfection for their big day. If you are hired, you will work with the owner and a great team of seamstresses directly every day. Some of your responsibilities would include: Answering all phone calls, emails and voicemails about the shop and the process of alterations with a warm and pleasing attitude. Maintaining the online appointment scheduling program. This may, on occasion, require you to call potential customers back and/or ensure the availability of the seamstress. Screening customer information and make sure the necessary information is passed on to fitters or seamstresses. Assisting the brides in and out of their gowns, if necessary. Informing brides about the alterations and ensure transparency throughout all stages of the process. Maintaining a close and friendly relationship with clients. If you would like to work with us, you will need: Excellent communication skills—written and oral. Must be able to articulate and communicate with customers and staff effectively. Basic computer skills is a must. To be able to work with associates, management, clients and visitors from diverse backgrounds respectfully and courteously. To be able to manage multiple tasks simultaneously while prioritizing and paying attention to detail. At least 2 years of customer service experience. Bridal experience is preferred but not necessary for the right personality. Necessary training will be provided. To be able to resume responsibility for immaculate presentation and organized reception area. Hours: Our shop is closed on Sundays. However, you MUST be able to work late evenings (no later than 7pm) and Saturdays. Summers are the busiest time for weddings. As such, our shop is always at its busiest from March to October. While working hours from November to March will be flexible with generous paid time off, being able to work as needed during the summer months is a MUST for this job. Salary: You will start with an hourly rate that is commensurate with experience. However, employees with the right attitude will have opportunities to grow and earn more including. You will receive the necessary training and professional development for pay raises and bonuses based on work performance. If this sounds like the perfect job for you please contact us. Please introduce yourself and tell us a little bit about why you would be perfect for the job. Please also include your availability. We are looking forward to finding a great fit to join our team. We use email so be sure to check your email. Only applications with an introduction will be considered. Job Type: Full-time
Office Clerk Position - Full Time Join our growing team as a bilingual office clerk. This role combines administrative support with customer service in our local office. Key Requirements: - Fluent in Spanish and English (written and verbal) - Proficiency in Microsoft Office Suite and data entry - Strong customer service and communication skills - Prior office experience preferred Responsibilities: - Process customer data and maintain accurate records - Handle bilingual phone calls and customer inquiries - Perform general office duties including filing and document management - Support staff with administrative tasks Benefits: - Competitive hourly wage - Health insurance - Paid time off - 401(k) plan Location: College Point ,New York