Laundromat Operations Manager

Gestion

7 avril 2025223 vues

Responsibilities:
As an Operations Manager, you will be the face of the store and take full
ownership of responsibilities including:
 Delivering high levels of customer satisfaction, retention, and store growth
 Ensuring store cleanliness and proper function of all amenities (carts,
folding tables, TVs, etc.)
 Enforcing safe practices and managing emergency situations (fires, floods,
weather)
 Monitoring and maintaining security systems (alarms and surveillance)
 Conducting regular inventory checks and maintaining strong visual
presentation of products
 Addressing equipment issues immediately; performing minor repairs as
needed
 Training employees in retail sales, customer service, and upselling
techniques
 Monitoring and minimizing operating costs (equipment selection, detergent
use, card system, etc.)
 Accurate and timely reporting; immediately notifying District Manager of
discrepancies
 Overseeing daily operations across up to 4 laundromat locations
 Managing employee schedules, timesheets, payroll, vacations, and sick days
 Operating and troubleshooting POS system (Cents), including system
updates and sales accuracy

 Managing vendor relationships, utility bills, and invoices
 Create training materials (English/Spanish); onboard and train new hires
 Maintaining VTM machines, handling network outages (Spectrum/Verizon),
and providing tech support as needed

Qualifications:
 Prior experience in a managerial role within a laundromat or similar
retail/service environment preferred
 Spanish-speaking ability is strongly preferred
 Strong leadership, communication, and multitasking abilities
 Proficient in POS systems, spreadsheets, and vendor coordination
 Experience with employee scheduling, HR duties, and payroll management
 Tech-savvy and comfortable with troubleshooting minor equipment or
software issues
  • Expérience
    Nécessaire
  • Langues
    English – Avancé
    Korean – Avancé
    Spanish – Avancé
  • Type d'emploi
    Temps partiel
  • Salaire
    40 000 $ – 70 000 $ annuel
  • Date de début
    Début Immédiat !

pin icon195-15 69th Avenue, Fresh Meadows, Queens, 11365, New York

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Gestionnaire Superviseur(euse)New York

Laundry • 11-50 Employés

Recruteur chez nous depuis avril, 2025

Are you a hands-on leader with strong organizational skills and a passion for operational excellence? We’re looking for a Laundromat Operations Manager to join our growing team and oversee multiple laundromat locations. This is a key leader

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Joon KimActif il y a 2 jours
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