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Office Manager - Carnegie Hill New York (CHI New York)

Office & Admin

6 hours ago97 views

Job Title: Office Manager – Medical Billing & Insurance Verification
Company: Carnegie Hill New York (CHNY)
Location: New York, NY (Upper East Side)
Job Type: Full-Time | In-Person | Monday–Friday


🏥 About Us
Carnegie Hill New York (CHNY) is a respected outpatient treatment provider located on Manhattan’s Upper East Side. We deliver trauma-informed, harm reduction-based care for individuals living with substance use disorders through our:

  • OTP (Opioid Treatment Program)
  • CDOP (Chemical Dependency Outpatient Program)
    We support recovery from opioids, alcohol, cannabis, stimulants, and other substances. CHNY emphasizes dignity, compassion, and evidence-based care.
    We are currently seeking a full-time Office Manager with medical billing experience to support clinic operations and oversee administrative and billing functions.

📝 Job Responsibilities

  • Oversee front office and administrative operations for the clinic
  • Manage patient check-in, intake coordination, scheduling, and patient flow
  • Perform insurance eligibility verification using ePACES, Availity, and Medicare systems
  • Support billing coordination and ensure accurate patient insurance records
  • Maintain and update documentation within the electronic health record (EHR)
  • Ensure accuracy of EHR entries in accordance with CHNY policy
  • Maintain office supply ordering and inventory control
  • Serve as a liaison between administrative, clinical, and executive teams
  • Ensure a calm, organized, and welcoming environment for patients and staff
  • Attend required program education and training topics
  • Demonstrate professionalism and support trauma-informed and harm reduction-based care principles

✅ Qualifications
Required:

  • Experience with medical billing and insurance verification
  • Working knowledge of ePACES, Availity, and Medicare eligibility systems
  • Experience in administrative coordination or office management (healthcare setting strongly preferred)
  • Strong organizational, communication, and multitasking skills
  • High school diploma or equivalent required
    Preferred:
  • Bilingual (English/Spanish)
  • Associate’s or bachelor’s degree
  • Familiarity with electronic medical records (EMR); Method One / Computalogic experience is a plus (training provided)
  • Understanding of trauma-informed and harm reduction care models
    Candidates should be dependable, detail-oriented, and comfortable working in a fast-paced clinical environment.

⏰ Schedule

  • Full-time, in-person role
  • Monday–Friday
  • 8:00 AM – 2:00 PM

📍 Location
116 East 92nd Street
Manhattan, NY (Upper East Side)
Conveniently accessible via the 4, 5, 6, and Q subway lines.


💲 Compensation

  • Competitive hourly wage (based on experience)
  • No health insurance or PTO benefits offered
  • Training provided during onboarding, including Method One / Computalogic
  • Supportive, mission-driven team environment

📬 How to Apply
Please submit your resume and a brief cover letter via Indeed.
Applications will be reviewed on a rolling basis.


🤝 Join Our Team
Carnegie Hill New York is an equal opportunity employer committed to equity, diversity, and inclusion. We welcome applications from individuals of all backgrounds and lived experiences who are passionate about supporting recovery and community health.

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Jonas R. avatar icon
Jonas R. from Carnegie Hill New York (CHI New York) is interviewing people like you for this position today! Let them know you are interested!
  • Experience
    Required
  • Languages
    English – Advanced
    Spanish – Advanced
  • Employment
    Full-time
  • Schedule
    Monday-Friday
  • Salary
    $18 – $22 hourly
  • Benefits
    Salary is negotiable based on experience and expertise
  • Starting time
    Immediate start!

pin icon116 East 92nd Street, Manhattan, 10128, New York

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Office ManagerNew York

Substance Abuse Clinic (OTP and CDOP programs) • 11-50 Employees

Hiring on JOB TODAY since June, 2025

Carnegie Hill CHI specializes in supporting individuals navigating substance use and behavioral health challenges through comprehensive counseling and mental health services.

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Jonas R.Active 2 hours ago
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