Overnight Front Desk Receptionist — Hotel - CityNest Hotel - New York
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Overnight Front Desk Receptionist — Hotel
CityNest New York | 125 Bowery, New York, NY
Night Shift: 12:00 AM–8:00 AM
Weekend availability is required
CityNest New York is looking for a friendly, responsible, and highly communicative Overnight Front Desk Receptionist to join our hospitality team.
This is a guest-facing position. Please do not apply if you are not comfortable actively communicating with guests throughout your shift. Hospitality is about people, and we are looking for someone who genuinely enjoys helping others, solving problems, and creating a welcoming experience.
Because this is an overnight position, we need someone who is dependable, independent, organized, and comfortable taking responsibility when management may not be physically present.
Responsibilities
- Welcome guests and create a warm, professional first impression
- Manage guest check-ins and check-outs
- Communicate with guests in person, by phone, email, and messaging platforms
- Manage reservations and maintain accurate guest information
- Complete daily reports and documentation through our hotel management system
- Use Excel for tracking, reporting, and internal records
- Coordinate with housekeeping and management
- Respond to guest requests and resolve minor issues professionally
- Monitor the property during the overnight shift and report any incidents or maintenance concerns
- Perform room inspections and cleanliness checks when required
- Help ensure common areas remain clean, organized, and guest-ready
- In urgent situations, assist with preparing or cleaning a room when necessary — hospitality is a team effort
- Follow hotel procedures for guest safety, security, deposits, and property issues
- Be able to lift up to 50 lbs when necessary
We are looking for someone who takes ownership of their shift, notices problems before they become bigger issues, and is comfortable making responsible decisions.
Requirements
- Must be available to work overnight shifts from 12:00 AM–8:00 AM
- Weekend availability is mandatory
- Excellent communication and interpersonal skills
- Friendly, professional, and guest-focused personality
- Strong sense of responsibility and reliability
- Punctual and dependable
- Comfortable working independently overnight
- Ability to multitask and stay organized in a fast-paced environment
- Basic Excel knowledge is required
- Comfortable learning hotel reservation and property-management software
- English required
- Spanish strongly preferred
- Additional languages are a major plus
Location
CityNest New York
125 Bowery
New York, NY
If you enjoy meeting people, solving problems, staying organized, and taking responsibility for creating a great guest experience, we’d love to hear from you.
- Experiencia
- Se requiere
- Idiomas
- Español – Avanzado
Inglés – Avanzado
- Jornada
- Completa
- Horario
- 12am-8am
- Salario
- 18 $ – 22 $ por hora
- Extras
- Bonus system
- Inicio
- Incorporación inmediata
125 Bowery, Manhattan, 10002, New York

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