Here are the key responsibilities of a front desk manager: Staff Management: Hire, train, and supervise front desk staff. Schedule shifts and manage staff workloads. Conduct performance evaluations and provide feedback. Customer Service: Ensure clients receive a warm welcome and efficient service. Handle guest complaints, requests, and inquiries promptly and professionally. Maintain a high standard of customer service and hospitality. Operations Management: Oversee daily front desk operations to ensure efficiency. Ensure that the front desk area is clean, organized, and well-maintained. Implement and enforce policies and procedures. Reservation Management: Manage bookings. Billing and Payments: Oversee the check-in and check-out process, including billing. Ensure accurate recording of guest charges and payments. Handle cash, credit card transactions, and financial reports. Communication: Maintain open and effective communication with staff and other departments. Relay important information to staff and ensure they are informed about policies and procedures. Handle incoming calls, emails, and messages. Client Experience: Monitor and enhance the overall client experience. Address and resolve any issues that affect client satisfaction. Implement initiatives to improve client services and experiences. Problem-Solving: Handle emergencies and difficult situations with composure. Resolve conflicts between staff and clients. Make quick decisions to ensure client satisfaction and operational efficiency. Reporting and Analysis: Prepare and analyze reports on front desk activities and performance. Track key metrics such as occupancy rates, revenue, and client satisfaction. Identify areas for improvement and implement changes. Inventory and Supplies Management: Manage front desk supplies and equipment. Ensure an adequate stock of essential items such as keys, forms, and stationery. Coordinate with vendors and suppliers as needed. Compliance and Security: Ensure compliance with company policies, local laws, and regulations. Maintain security protocols to protect clients and staff. Ensure confidentiality of guest information. Training and Development: Provide ongoing training and development opportunities for front desk staff. Keep staff updated on new policies, procedures, and technologies. Foster a positive and collaborative team environment.
Overview We are seeking a Front Desk Receptionist in a popular hair supply company in New York, NY, to join our team. The ideal candidate should have excellent organizational skills, be proficient in computer applications, and provide exceptional customer service. The candidate will possess a passion for the beauty industry, particularly hair products and hair care, and will provide outstanding customer service both in person and over the phone. Duties Answering phones and responding to client inquiries with a friendly and professional demeanor. Assisting clients with questions about our products and services. Schedule appointments and manage the office calendar Managing the packing and shipping of products both domestically and internationally. Creating and managing shipping labels accurately. Maintaining a clean and organized front desk area. File documents and organize records efficiently Qualifications High School Diploma/GED preferred Proficiency in general computer literacy Experience working in the beauty/hair industry is a plus Strong communication skills and ability to operate phone systems effectively Exceptional customer service skills with a friendly demeanor Strong organizational abilities to manage multiple tasks efficiently Join our team as a Front Desk Receptionist to contribute to our welcoming environment and provide top-notch service to our clients. If you are passionate about the beauty industry and meet the qualifications listed above, we would love to hear from you! Job Type: Full-time Pay: $18.59 - $22.39 per hour Application Question(s): What knowledge do you have about hair products such as hair extensions, type, quality, length, maintenance, etc.? Experience: Customer service: 2 years (Required) Ability to Commute: New York, NY 10016 (Required) Ability to Relocate: New York, NY 10016: Relocate before starting work (Preferred) Work Location: In person
Full job description SevenBell Fitness is looking to add to our growing team as we continue to thrive coming out of the pandemic. We are an exclusive, limited membership fitness facility in Prospect Heights, Brooklyn, two(2) blocks behind the Barclay’s Center. Every Front Desk Associate is the face of our facility; you are the person a member sees when he or she first walks into the gym. It is important that this person has a positive, upbeat personality with great communication skills. This position wears many hats and so offers great opportunity for personal growth within a business. Any applicant should be able to multi-task between answering phone calls, organizing, and assisting customers. Room for growth increases exponentially if the applicant has experience in and an understanding of sales. The perfect candidate for this position must have the following criteria: Comfortable sending out and responding to e-mails from members is a must. Must have excellent communication skills. Skilled in managing customer interactions Highly organized individual. Loves working and connecting with people. Being open to learning and adapting quickly is important to us A positive upbeat personality. The ability to multitask. Customer service-oriented. Punctual, responsible, and detail-oriented. Responsibilities of the Front Desk include but not limited to: Greeting and checking in members as they come in. Handling the emails that come in and resolving customer issues in an effective manner. Maintaining data in our systems to make our sales funnels more productive Ensuring a safe and clean health club environment for members and staff. Opening and closing the facility if scheduled. If you fit the bill please apply for the position! Job Type: Part-time Pay: $16.00 - $17.00 per hour Expected hours: 14 per week Schedule: Evening shift Night shift Weekends as needed Work setting: In-person Work Location: In person
We are seeking a skilled and professional Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent customer service and ensuring the smooth operation of our medical office. Responsibilities: - Greet patients and visitors in a friendly and professional manner - Answer phone calls and schedule appointments - Verify patient information and update records - Collect co-pays and process payments - Assist with medical scheduling and coordinate patient referrals - Maintain confidentiality of patient information in compliance with HIPAA regulations - Manage patient check-in and check-out process - Handle insurance verification and authorization processes - Assist with medical records management - Perform general administrative tasks such as filing, faxing, and scanning documents Skills: - Proven experience as a Front Desk Receptionist or Medical Receptionist - Familiarity with medical terminology and procedures - Proficient in using phone systems and handling multiple phone lines - Strong attention to detail and organizational skills - Excellent communication and interpersonal skills - Ability to multitask and prioritize tasks effectively Join our team as a Medical Receptionist and contribute to providing exceptional patient care in a supportive environment. Apply now to be considered for this exciting opportunity. Job Types: Full-time, Part-time
Job Overview: We are seeking a Front Desk Receptionist to join our team. The ideal candidate will be responsible for handling front office reception and administration duties, including greeting guests, answering phones, handling company inquiries, and sorting and distributing mail. Duties: - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen, and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures) - Provide basic and accurate information in-person and via phone/email - Receive, sort, and distribute daily mail/deliveries - Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) - Order front office supplies and keep inventory of stock Experience: - Proven work experience as a Receptionist, Front Office Representative, or similar role - Proficiency in Microsoft Office Suite - Hands-on experience with office equipment (e.g., fax machines and printers) - Professional attitude and appearance - Solid written and verbal communication skills - Ability to be resourceful and proactive when issues arise - Excellent organizational skills Nice-to-Have Skills: - Administrative experience - QuickBooks knowledge - Customer support skills - Clerical expertise - Office management experience - Typing proficiency - Familiarity with Google Suite - Real estate administrative background - Front desk operations understanding - Calendar management capabilities
We are looking for a full time receptionist with salon experience to join our dynamic team. Responsibilities: - Greet and welcome clients as they arrive at the salon to ensure a positive first impression - Answer phone calls and client inquiries - Assist nail technicians as needed - Utilizing Square POS and processing payments - Schedule appointments using Square Appointments (including follow ups) -Keeping track of salon totals for the day - Manage salon inventory and restock supplies as needed - Maintenance of front desk area (sweeping, dusting) - Social media handeling Requirements: - Prior experience in salon reception or customer service roles - Strong organizational skills and attention to detail - Proficiency in Square POS and Square Appointments - Proper phone etiquette and professional communication skills - Team player mentality with a willingness to support salon technicians - Bilingual in English and Spanish is a plus We offer a calm and a positive work environment. If you are friendly, organized, and have a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team as a Salon Receptionist!
Job Description: Medical Secretary Position: Medical Secretary Employment Type: Full-Time (4 to 5 days a week) Compensation: $15 - $20 per hour, depending on experience Job Summary: The Medical Secretary will be responsible for managing the front desk, scheduling appointments, handling patient inquiries, and maintaining medical records. The ideal candidate will have at least 2 years of experience in a similar role, although we are open to interviewing candidates with varying levels of experience.
PT Office Experience Recommended We are seeking a Front Desk Receptionist to join our team. The ideal candidate will be responsible for managing the front desk activities, providing excellent customer service, and supporting office operations. • *Duties:** - SPANISH SPEAKER - Greet and welcome guests in a friendly and professional manner - Answer and direct phone calls promptly - Handle patient authorizations in a timely manner and communicate with office manager well - - Schedule appointments and manage calendars
Frederic fekkai salon is currently hiring a professional, positive and energetic assistant salon manager to work in our busy, upscale salon located in the mark hotel. A successful candidate has excellent organization and people skills and can multi-task. Ultimately, the assistant salon manager is responsible for boosting client satisfaction, supporting the luxury service environment of the salon, and supporting the growth of the business. Job responsibilities: assist in managing day to day operations of the salon front desk and salon operations duties such as scheduling clients, manage and stock inventory, and track employee work hours, sales, and pto usage. Ensure our fekkai standards and values are embraced and maintained by salon staff effectively manage a variety of personality types with clients and team members to create and maintain a luxury experience and environment manage potential conflict with poise, calm, and ease to ensure client satisfaction and employee engagement responsible for addressing client issues greet and interact with clients and customers as they book services/appointments, arrive at the salon, engage in our services, purchase products, and schedule follow up appointments looks for opportunities to assist team members and clients at all times assist managers with writing and conducting employee performance evaluations requirements: minimum 3 years salon experience is required. Available for full time work, with a flexible schedule that may include evenings, saturdays and sundays. Schedule changes week to week and the salon is open 7 days per week experience with cash operations and past work in a luxury salon is a requirement for the position. Must possess excellent communication skills, both verbal and written. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail must possess exceptional strong customer service and problem-solving skills ability to compute basic mathematical calculations. Ability to decipher and update various reports. Create reports upon request. Weekend availability. Schedule for this position is not set. Must be available to work all shifts and be able to flex schedule based on business demands. Must possess a positive, “whatever it takes” attitude. Candidate must be well groomed and professional. We offer a competitive salary and an excellent benefits package including the following: medical/dental/vision/insurance – life insurance – 401(k) savings plan – commission on retail sales – paid time off if you are a professional, positive, energetic individual who enjoys working with people and you are interested in working with us, forward your resume/qualifications for immediate review. Job type: full-time pay: from $60,000.00 per year benefits: 401(k) 401(k) matching dental insurance employee discount flexible spending account health insurance paid time off parental leave retirement plan vision insurance experience level: 3 years shift: 8 hour shift experience: management: 3 years (required) salon: 3 years (required) keyholder: 3 years (required)
We are seeking a friendly and professional Receptionist and Host to join our team. As the first point of contact for our clients, you will play a crucial role in creating a welcoming atmosphere and ensuring smooth operations at the front desk. Key Responsibilities: - Greet and welcome clients as they arrive - Manage appointment schedules - Answer phone calls and respond to inquiries - Maintain a tidy and organized reception area - Assist with other administrative tasks as needed - Proficiency in English - Friendly personality - Professional appearance and attire Apply in person with a resume at 29-17 Ditmars Blvd Astoria NY 11105
Full job description Location: Skin Philosophy Position Type: Full-time/Part-time Must speak Mandarin H1B or Green Card sponsorship available About Us: Skin Philosophy is a premier medical spa offering the latest and safest treatments to help clients achieve their aesthetic goals. We provide personalized care in a comfortable, welcoming environment and seek a dedicated Receptionist/Sales Representative to join our team. Responsibilities: Front Desk: Greet clients, manage appointments, handle inquiries, and maintain records. Sales: Promote and sell services/products, meet sales targets, and provide sales reports. Client Coordination: Confirm appointments, assist with check-in, resolve conflicts, and coordinate with practitioners. Administration: Manage supplies, handle billing, support management with admin tasks. Qualifications: High school diploma or equivalent; additional education in office admin or sales is a plus. Proven experience in reception or sales roles. Proficiency in MS Office and scheduling/CRM systems. Excellent communication, organizational, and multitasking skills. Customer-oriented with a passion for sales. - Benefits: Competitive salary with high commission opportunities. Training and development programs. Friendly and supportive work environment. Career advancement opportunities. Employee discounts on products and services. Job Types: Full-time, Part-time, Temporary Pay: $16.00 - $28.00 per hour Expected hours: 16 – 40 per week Schedule: Weekends as needed Experience: Customer service: 1 year (Required) Ability to Commute: New York, NY 11101 (Required) Ability to Relocate: New York, NY 11101: Relocate before starting work (Required) Work Location: In person
Full Job Description Job Summary: Tails of Manhattan Dog Daycare is seeking a Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service to pawrents and their pups! Responsibilities: - Greet and check-in clients in a friendly and professional manner - Answer phone calls and emails quickly and efficiently and provide accurate information to clients - Handle client inquiries, requests, and complaints promptly and courteously - Client check-out and payment processing - Maintain a clean and organized front desk area - Collaborate with other staff to ensure streamlined services and care - Communicate directly and consistently with upper management regarding daily operations Experience: - Proven experience in a front desk, doggy daycare experience preferred - Strong customer service skills with a focus on client relations - Proficiency in using phone systems, computer software, GMail, and Google Drive - Excellent phone etiquette and strong communication skills This position offers the opportunity to work in a dynamic and engaging environment, interacting with clients and dogs from diverse backgrounds. If you have passion for delivering exceptional service, creating positive client experiences, and most importantly ensuring the happiness and well-being of dogs, we invite you to apply for the Front Desk Agent position. Job Type: Part-time Pay: From $16.00 per hour Benefits: Flexible schedule Schedule: Evening shift Holidays Monday to Friday Morning shift Weekends as needed Work setting: In-person Experience: Front Desk: 1 year (Preferred) Ability to Commute: New York, NY 10022 (Required) Ability to Relocate: New York, NY 10022: Relocate before starting work (Required) Work Location: In person
A well-established dental group practice is seeking an experienced Hygiene Assistant to join its growing team. Employees enjoy an available, competitive compensation and benefits package, flexibility and many opportunities for growth and advancement. Pay Range: $20.00 to $24.00/hour Hygiene Assistant Job Requirements: A successful Hygiene Assistant will have the following skills and exhibit these behaviors: Prior dental assisting experience Working knowledge of Dentrix a plus Positive and outgoing personality Exceptional verbal communication skills Previous work experience in a dental practice Spanish speaking a plus Hygiene Assistant Benefits: Competitive compensation Paid time off and paid holidays Training to advance your career Full-time employees also enjoy medical, dental, and vision benefits Eligible for a company-sponsored 401k savings plan Access to commuter benefits program Annual performance review & merit increase program Participate in our quarterly contests and receive prizes Eligible for the quarterly bonus plan and employee referral bonus Hygiene Assistant Key Job Responsibilities: Keep patients focused on optimal treatment while attending their individual concerns and promoting the good qualities of their doctor Maintain a clean, sterile, and cheerful environment where your patient feels comfortable; prepare patients for treatment, and assist the doctors - thereby enabling them to provide efficient quality dental treatment Escort patients to and from the front desk Prepare tray setups for dental procedures and maintain adequate supply levels in each operatory, ordering and replenishing as needed Other duties as assigned by management
We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers, engage in social media and marketing affairs. Responsibilities Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival Book and confirm appointments via phone and email, Instagram Process transactions (cash and credit cards) and issue receipts Offer beverages, snack, and chat with clients who are in the waiting area Welcome walk-ins, answer questions about services and schedule appointments based on availability Inform clients about new services and discounts Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards) Update client records with contact and billing details, appointments and services offered Manage our call center Maintain a tidy reception area Order business cards, brochures and stationery as needed Social media Savy, able to communicate and market through popular social media platforms by promoting services, and products Cleans and sanitize salon for opening, closing and I’m between clients Skills Social media Savy, able to communicate and market through popular social media platforms Proven work experience as a Salon Receptionist, Front Desk Representative or similar role Hands-on experience with office equipment, like printers and POS systems Familiarity with processing transactions Excellent communication abilities (verbal, phone and email) with a customer service attitude Solid organization and record-keeping skills An ability to remain calm under stressful circumstances High School diploma Benefits: Employee discount Flexible schedule Shift: 8 hour shift Weekly day range: Every weekend Monday to Friday Rotating weekends Education: Associate (Required) Experience: Customer Service: 3 years (Required) Work Location: In person
Perform daily housekeeping services by coordinating with the Clean floors to include sweeping, dusting, damp/wet mopping, stripping, waxing, buffing, disinfecting, etc. Follow established safety precautions when performing tasks and when using equipment and supplies, especially in medical areas Ensure that work/cleaning schedules are followed as closely as practical Report all accidents/incidents to your supervisor, no matter how minor they may be Performs other duties as assigned Qualifications Must be able to understand and follow written and oral work instructions provided in English Ability to use industrial cleaning equipment and products Must be work amicably with other personnel, maintaining a warm and friendly demeanor with coworkers and members Must maintain high standards of personal appearance and grooming, which includes wearing the assigned uniform and name tag Must also be able to work the front desk when needed