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Job DescriptionDescription: Assistant Fitness Manager Why Join TruFit Athletic Clubs? • Competitive Compensation & Benefits: Including healthcare coverage for all teammates, 401(k) plans, and more., • Career Growth Opportunities: From front-line roles to management positions, we support your professional development., • Inclusive Work Environment: Join a team that values integrity, service, courage, responsibility, and passion., • Complimentary TruFit Membership: All teammates enjoy a free membership to stay healthy and live what we believe!, • Discounted Personal Training: Personal training sessions are just $15 to help you reach your fitness goals. Key Responsibilities • Assist the personal training department and team performance., • Coach trainers to deliver exceptional client outcomes., • Support hiring, onboarding, and ongoing development of training staff. We want to hear from you if you’re ready to lead, inspire, and drive results in a dynamic fitness environment! About TruFit Athletic Clubs At TruFit Athletic Clubs, we’re a mission-driven team committed to helping people become their best selves. With over 40 locations and growing, we provide high-value, low-cost fitness experiences backed by a culture of excellence and personal accountability. We believe in living our values every day: • Integrity – We do what’s right, not what’s easy., • Service – We put our teammates and members first in every interaction., • Courage – We lead with strength, even in uncertainty., • Responsibility – We take ownership of our roles, results, and relationships., • Passion – We bring energy, purpose, and positivity to every space we enter. From our friendly front desk team to our certified trainers and operations leaders, everyone at TruFit contributes to delivering exceptional service and building lasting member relationships. Whether you're just starting your career or looking to grow into leadership, we offer clear development paths, full-time and part-time opportunities, and a team environment that supports your goals. Requirements: • High School Diploma or GED required, • Must be CPT-certified

Job Description Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Assistant General Manager for the Fairfield Inn and suites Lubbock Southwest in Lubbock, TX. Your expertise shapes us: The Assistant General Manager will be responsible for providing exceptional service to every guest while simultaneously maximizing hotel profitability. Furthermore, the Dual Assistant General Manager will be responsible for ensuring that all hotel operations are performed professionally and adhere to the brand and company standards. Other responsibilities may include but are not limited to the following: • Directing and coordinating the activities of the front desk, housekeeping, reservations, guest service, security, and maintenance, • Maximizing ADR and Occupancy, • Coordinating communications between Sales and Operating departments, • Motivating, coaching, and training department supervisors, • Understanding financial statements and budget, including staffing guidelines, • Controlling department head schedule, expenses, and implementing cost-saving strategies, • Guiding, developing, and/or implementing policies, procedures, and systems to improve business operations, • Managing all aspects of the safety program, including training, reporting, and incentives, • Maintaining a cooperative and positive work environment You Are: • An experienced Assistant General Manager with 2+ years of supervisory hotel operations, • Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt., • Knowledgeable in financial statements and budget including staffing guidelines., • Proven ability to deliver exceptional guest service results as measured through guest satisfaction, • Great at developing, and/or implementing policies, procedures and systems to improve business operations., • Able to embrace property safety programs to include training, reporting, and incentives., • Display initiative, perseverance, and analytical skills We are: Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another. Vision & Mission - Hotel Equities Atlanta Georgia What we can offer you: • Salary based on experience, • Quarterly Bonus, • Health, vision, and dental insurance, • 401(k), • Vacation, • Paid Holidays, • Opportunities for growth, • Discount programs for shopping, travel, tickets and more., • Learning & Development programs and goal setting to create big possibilities for your career. EOE/DFW Please note that this job description is not an exclusive or exhaustive list of all functions that an Assistant General Manager may be asked to perform.

Job DescriptionDescription: Assistant General Manager Why Join TruFit Athletic Clubs? • Competitive Compensation & Benefits: Including healthcare coverage for all teammates, 401(k) plans, and more., • Career Growth Opportunities: From front-line roles to management positions, we support your professional development., • Inclusive Work Environment: Join a team that values integrity, service, courage, responsibility, and passion., • Complimentary TruFit Membership: All teammates enjoy a free membership to stay healthy and live what we believe!, • Discounted Personal Training: Personal training sessions are just $15 to help you reach your fitness goals. Key Responsibilities • Generate sales leads through member referrals, networking, public demonstrations, and phone outreach., • Maintain and manage systems for tracking and nurturing prospective leads., • Promote and sell ancillary services, including personal training and supplements., • Develop the sales team’s skills and effectiveness through training and coaching., • Support the General Manager in ensuring team adherence to company policies and sales procedures., • Motivate and track sales staff performance to meet or exceed targets using company systems., • Achieve or exceed individual and club sales goals consistently., • Assist with club operations and management tasks as directed by leadership. About TruFit Athletic Clubs At TruFit Athletic Clubs, we’re a mission-driven team committed to helping people become the best version of themselves. With over 40 locations and growing, we provide high-value, low-cost fitness experiences backed by a culture of excellence and personal accountability. We believe in living our values every day: • Integrity – We do what’s right, not what’s easy., • Service – We put our teammates and members first in every interaction., • Courage – We lead with strength, even in uncertainty., • Responsibility – We take ownership of our roles, results, and relationships., • Passion – We bring energy, purpose, and positivity to every space we enter. From our friendly front desk team to our certified trainers and operations leaders, everyone at TruFit contributes to delivering exceptional service and building lasting member relationships. Whether you're just starting your career or looking to grow into leadership, we offer clear development paths, full-time and part-time opportunities, and a team environment that supports your goals. Requirements: • Prior sales experience, • Willing to work flexible hours.

Job DescriptionDescription: Operations Manager Why Join TruFit Athletic Clubs? • Competitive Compensation & Benefits: Including healthcare coverage for all teammates, 401(k) plans, and more., • Career Growth Opportunities: From front-line roles to management positions, we support your professional development., • Inclusive Work Environment: Join a team that values integrity, service, courage, responsibility, and passion., • Complimentary TruFit Membership: All teammates enjoy a free membership to stay healthy and live what we believe!, • Discounted Personal Training: Personal training sessions are just $15 to help you reach your fitness goals. Key Responsibilities • Ensure smooth execution and maintenance of daily club operations., • Oversee scheduling, supplies, and front desk staffing., • Support safety, cleanliness, and facility presentation standards. Qualifications • Experience in operations, facilities, or customer service leadership., • Detail-oriented, hands-on, and solutions-focused., • Strong time management and communication skills. About TruFit Athletic Clubs At TruFit Athletic Clubs, we’re a mission-driven team committed to helping people become the best version of themselves. With over 40 locations and growing, we provide high-value, low-cost fitness experiences backed by a culture of excellence and personal accountability. We believe in living our values every day: • Integrity – We do what’s right, not what’s easy., • Service – We put our teammates and members first in every interaction., • Courage – We lead with strength, even in uncertainty., • Responsibility – We take ownership of our roles, results, and relationships., • Passion – We bring energy, purpose, and positivity to every space we enter. From our friendly front desk team to our certified trainers and operations leaders, everyone at TruFit contributes to delivering exceptional service and building lasting member relationships. Whether you're just starting your career or looking to grow into leadership, we offer clear development paths, full-time and part-time opportunities, and a team environment that supports your goals. Requirements: • High School Diploma or GED required, • CPR certified Integrity | Service | Courage | Responsibility | Passion. We are proud to be an equal-opportunity employer.

Job DescriptionDescription: Fitness Manager Why Join TruFit Athletic Clubs? • Competitive Compensation & Benefits: Including healthcare coverage for all teammates, 401(k) plans, and more., • Career Growth Opportunities: From front-line roles to management positions, we support your professional development., • Inclusive Work Environment: Join a team that values integrity, service, courage, responsibility, and passion., • Complimentary TruFit Membership: All teammates enjoy a free membership to stay healthy and live what we believe!, • Discounted Personal Training: Personal training sessions are just $15 to help you reach your fitness goals. Key Responsibilities • Lead the fitness department and team performance., • Coach trainers to deliver exceptional client outcomes., • Support hiring, onboarding, and ongoing development of training staff. Qualifications • Certified personal trainer with leadership experience., • Excellent coaching, communication, and organizational skills., • Ability to motivate and lead a results-driven team. About TruFit Athletic Clubs At TruFit Athletic Clubs, we’re a mission-driven team committed to helping people become the best version of themselves. With over 40 locations and growing, we provide high-value, low-cost fitness experiences backed by a culture of excellence and personal accountability. We believe in living our values every day: • Integrity – We do what’s right, not what’s easy., • Service – We put our teammates and members first in every interaction., • Courage – We lead with strength, even in uncertainty., • Responsibility – We take ownership of our roles, results, and relationships., • Passion – We bring energy, purpose, and positivity to every space we enter. From our friendly front desk team to our certified trainers and operations leaders, everyone at TruFit contributes to delivering exceptional service and building lasting member relationships. Whether you're just starting your career or looking to grow into leadership, we offer clear development paths, full-time and part-time opportunities, and a team environment that supports your goals. Requirements: Certifications / Education Level • High School Diploma or GED required., • Current Certified Personal Trainer certification (preferred)., • 1-2 years as a personal trainer (preferred)., • Prior management experience in the fitness industry, leading 5- 10+ employees (preferred). We are proud to be an equal opportunity employer.

Job Description Job Purpose This position will be located in the Lubbock Office and will provide front desk support services for multiple physicians. The position will report directly to the Office Manager. The Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic. Follows standard procedures and pre-established guidelines to complete tasks. Texas Retina Associates is Texas’ largest, most experienced ophthalmology practice focused specifically on the diagnosis, medical and surgical management of diseases of the retina and vitreous. Our fellowshipped and specialty trained physicians care for the most complicated retina conditions such as ocular cancer and uveitis. This physician owned medical group provides services at 15 locations throughout the DFW metroplex, Waco, Wichita Falls and Lubbock. Essential Duties Excellent skills in customer service and effective interpersonal communication. Ability to multitask and prioritize a variety of duties. Accurately completes the patient check-in and check-out process. Completes paperwork and computer data entry to ensure the process is efficient and all requirements have been met. Completes all check-out functions including pricing services, collecting payments and scheduling follow up appointments. Scheduling in a friendly, efficient, accurate, timely manner and completes according to office guidelines. Prepares charts for patient appointments making sure all necessary information is complete. Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications. Obtains accurate patient access related hard copy materials into the correct location within the electronic medical record (EMR). Answers phone calls promptly and directs them appropriately. Excellent computer skills, including but not limited to, email, EMR and tasking to physician, scribe or medical assistant in order to avoid interrupting clinic. Must be a self-starter and able to work well in a team environment. Work with co-workers to resolve concerns / errors. Contacts patients to verify patient demographics and insurance providers, updates information in systems, and documents conversations. Participate in the implementation of procedures to improve the quality of work being processed. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Minimum Education and Experience High School diploma or equivalent required. Minimum two (2) years medical practice experience required. Experience within an Ophthalmic practice preferred. Demonstrated computer skills required. Experience with NextGen and Phreesia preferred. Insurance verification experience is a plus but not required. Must successfully complete required training within 90 days of occupying position. Skills and Specifications Work under minimum supervision and demonstrate strong initiative. Make independent decisions when circumstances warrant; make prompt and accurate judgments. Excellent communication with physicians, patients and staff is required. Must be articulate in English speech, writing and understanding. Bi-lingual is a plus. Strong ability to listen, answer all questions as simply as possible and act when needed to resolve issues. Excellent organization skills; solid attention to detail to ensure accuracy of information Proven analytical skills; recognize, evaluate, solve problems, and correct errors, and develop processes that eliminate redundancy Use independent judgement to escalate issues to manager as necessary. Must be willing to work under pressure. Excellent computer skills. Attend work as scheduled and/or required. Complete all other duties as assigned. Physical Requirements Sedentary with prolonged sitting, talking and working at computer. Hear and use hands and fingers to operate and handle keyboards and controls Occasionally required to walk, bend and reach with hands and arms Must be able to occasionally lift, carry and/or move up to 25 pounds. Specific vision abilities include close vision and the ability to adjust focus.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Office Manager for Home2 Suites, Lubbock, TX The salary range for this position is $45,000.00 annually. Job Purpose: To assist in the operation of the Front Office to include guest services, group bookings/coordinator and meeting requirements, administrative tasks assigned by General Manager including, AP entries, payroll hours, tracking and timely month end reports. Will be responsible for leading the Health and Safety Committee and will be the Associate Cultural Champion recognizing special occasions and organize associate events. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Warm, knowledgeable service and helpful guidance. • Manage and lead the operations of the front desk/night audit to ensure an optimal level of service and hospitality is provided to the guests., • Be self-motivated and use time wisely, • Manage the Human Resources in the group in order to attract, retain and motivate the employees; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate., • Prepare department schedules in accordance with labor standards, forecasted occupancy and business needs, • Will be available to cover vacation days and time off requests, • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information., • Promptly responds and resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service., • Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout., • Answer telephone promptly and properly being polite, courteous, and friendly, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Maintain open line of communications with each department, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook, • Properly handle and account for keys, • Leads the Health and Safety Committee, Binder/Documentation., • Be knowledgeable of policies regarding emergency procedures and security concerns Promote an accident prevention program to minimize liabilities and related expenses., • Perform other assignments as directed by the General Manger., • Identifies and records special billing instructions, • Clear Accounts Receivables monthly, • AP Invoice entry, • Proofs payroll hours timely for all departments, • Responsible for tracking and balancing accounts, • Assists in month end accounting tasks, including owner tracking information, OTA commissions, and balancing accounts before month end., • High School diploma /Secondary qualification or equivalent., • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays What we Offer: 45K Anually Medical, Dental, Vision, Supplemental Insurance 401K with match Paid Holidays

Job DescriptionMEMBER SERVICES REPRESENTATIVELocation: Lubbock, TX (Monday-Thursday 10pm-6am) Type: Full Time Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities • Greet members, prospective members and guests, providing exceptional customer service., • Handle all front desk related activities including:, • Answer phones in a friendly manner and assist callers with a variety of questions., • Check members into the system., • New member sign-up., • Take prospective members on tours., • Facilitate needed updates to members accounts., • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed., • Assist in maintaining the neatness and cleanliness of the club.Qualifications/Requirements, • Customer service background preferred., • Basic computer proficiency., • A passion for fitness and health., • Upbeat and positive attitude!, • Punctuality and reliability is a must., • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations., • Strong listener with the ability to empathize and problem solve., • Demonstrate diplomacy in all interactions while using appropriate behavior and language., • High School diploma/GED equivalent required., • Must be 18 years of age or older.Physical Demands, • Continual standing and walking during shift., • Continual talking in person or on the phone during shift., • Must be able to occasionally lift up to 50lbs., • Will occasionally encounter toxic chemicals during shift.

Job DescriptionMEMBER SERVICES REPRESENTATIVELocation: South Lubbock, TX Available Shifts: M-F 5am-10am, M-F 12pm-5pm Type: Part Time Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities • Greet members, prospective members and guests, providing exceptional customer service., • Handle all front desk related activities including:, • Answer phones in a friendly manner and assist callers with a variety of questions., • Check members into the system., • New member sign-up., • Take prospective members on tours., • Facilitate needed updates to members accounts., • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed., • Assist in maintaining the neatness and cleanliness of the club.Qualifications/Requirements, • Customer service background preferred., • Basic computer proficiency., • A passion for fitness and health., • Upbeat and positive attitude!, • Punctuality and reliability is a must., • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations., • Strong listener with the ability to empathize and problem solve., • Demonstrate diplomacy in all interactions while using appropriate behavior and language., • High School diploma/GED equivalent required., • Must be 18 years of age or older.Physical Demands, • Continual standing and walking during shift., • Continual talking in person or on the phone during shift., • Must be able to occasionally lift up to 50lbs., • Will occasionally encounter toxic chemicals during shift.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Aloft in Lubbock, TX. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Hourly Wage $12.50-$13.00 based on experience, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the TownePlace Suites in Lubbock, TX Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Salary $12.50-$13.00 based on experience, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the TownePlace Suites in Lubbock, TX Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Salary $12.50-$13.00 based on experience, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description YWCA of Lubbock Job Description Lifeguard I ACCEPTING APPLICATIONS NOW FOR SUMMER 2026 Interviews will begin in April Job Summary Under the supervision of the Aquatics Manager, as part of the aquatics team, lifeguards maintain constant pool surveillance and also serve as front desk attendants during aquatics programming. They are accountable for prompt response to emergencies, enforcement of pool rules, and provision of first aid when required. With a positive attitude and a focus on patron satisfaction, lifeguards prioritize excellent customer service. To prioritize the safety of patrons and ensure proper response during emergencies, it is mandatory for all aquatics staff to attend all trainings and ongoing in-services. Essential Job Responsibilities • Constantly surveys patrons in the facility by scanning pool and staying alert., • Maintains order in swimming areas., • Cautions swimmers regarding unsafe areas and activities., • Acts immediately and appropriately according to training to ensure safety of patrons in the event of emergency., • Provides emergency care and treatment as required and according to training until the arrival of emergency medical services., • Performs various duties as directed to maintain a clean and safe facility., • Maintain cleanliness of the pool area and bathrooms., • Serves as ambassador of the YWCA, presents a professional appearance and attitude at all times, and maintains a high standard of customer service., • Adheres to all YWCA lifeguard procedures., • Perform related job duties as required. Job Qualifications • Understand and support the YWCA's mission, vision, and policies, without compromising the goals of the organization. Serving as a role model for the Lubbock community both in demeanor and in lifestyle habits., • Possession of Lifeguard certification or the ability to obtain one within 30 days., • Must be at least 15 years of age., • Possession of exceptional customer service skills., • Skilled in the application of lifeguarding surveillance and rescue techniques, • Very strong communication skills, both written and verbal., • Present self professionally in appearance and mannerism at all times., • Flexibility to work irregular hours from time to time, including evenings or weekends., • Infrequent travel: 0-10 days/year., • Pass a criminal history background check and FBI fingerprint check., • Ability to relate well with a variety of populations. Physical Requirements The physical demands described here are representative, though not comprehensive, of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Regularly sit, stand, bend, crouch, stoop, walk, climb stairs, use hands and fingers, reach with hands and arms, feel, talk, hear, and see., • Regularly lift and/or move equipment and furnishings. Very physical job., • Work on a computer up to eight (8) hours a day., • Occasionally work at outdoor and indoor events for extended periods of time. Work Environment The work environment characteristics described here are representative, though not comprehensive, of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essential functions. • Noise level varies between quiet and loud., • Pace varies between deliberate and fast., • Outdoor climate varies between cold and hot, including conditions such as wind, dust, and precipitation. Department: Aquatics FT/PT/Vol/Temp: PT Salary Grade: FLSA Status: Non-Exempt Reports to: Aquatics Manager Powered by JazzHR xQmjh8FeRj

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