Trabajos front desk manager en Miami, FloridaCrear alertas

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: As a host/hostess of this organization, reporting to the General Manager, you are responsible for managing and leading daily front desk operations for the restaurant. Oversight of regular and VIP clientele, development of private event contacts, concierge, celebrity, and guests of international renown, database management, inventory of menu supplies, supply purchases, and guest satisfaction are paramount priorities. RESPONSIBILITIES: • Greet guests promptly as they enter the restaurant, making a positive first impression., • Greet guests warmly with a smile, making eye contact., • Always uses all guests’ names. Knows and acknowledges all VIPs by name., • Promotes the company’s high level of service standards by exhibiting friendliness, knowledge of the restaurant, and attentiveness to guests’ needs., • Answers phones, keeps accurate count of reservations, and handles the reservation book., • Collects and stores menus., • Maintains menus to be sure that they are clean and presentable., • Ensures that all menus have proper inserts and are current according to the most recent menu changes., • Replaces all menus in poor condition after making sure that replacements are fully stocked., • Maintains an ample supply of souvenir menus/business cards/matches, and other collateral materials., • Has complete knowledge of the floor plan, table numbers, and station charts., • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service., • Proactively visit with and interact with restaurant guests; build loyalty and face/name recognition., • Positively handle guests’ requests and accept feedback with grace and humility, • Monitors which tables are in use, available, and about to turn over., • Is immediately aware when tables are reset and ready for guests., • Checks for completeness of table settings., • Keeps an accurate count of customers, providing the kitchen and management with a form indicating how many guests have arrived, will be arriving, have yet to order, have canceled, did not show- Walked-in, • Frequently checks back with guests who are waiting in the bar area to be seated., • Makes it evident to guests that we have not forgotten them and are in the process of preparing a table for them., • Follows “wait” procedures., • Assists the server by answering any questions guests may have regarding the menu., • When a guest is leaving, always thank them and use their name., • Maximize seating utilizing Seven Rooms., • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)., • A complete understanding of all menus, menu structure., • An understanding of the cocktail program structure and pricing model of the Main Bar, as well as L’Atelier by MILA, an understanding of the wines-by-the-glass program and wine program, including corkage fees, • Possess knowledge of the beer and N/A program, • Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended., • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day, • Attend employee meetings and communicate suggestions for improvement as needed., • Manager and coordinate all menu changes and communicate with the service team, • Understand and comply with Company Policies., • Promptly report equipment and food quality problems to the Management team, • Maintain positive co-worker and guest relations at all times, • Maintain and strictly abide by State sanitation/Health regulations and company standards., • A minimum of 3-5 years of experience in a high-volume elevated dining restaurant in a major metropolitan market., • Experienced with online booking platforms such as OpenTable, Resy, and Seven Rooms., • Must be detail-oriented and possess effective communication and written skills., • State food handling certificate, • Must have computer knowledge (Excel, Windows, etc.), • Ability to multitask., • Must be a team player and possess strong leadership abilities., • Self-motivated and performance-driven., • Punctuality and regular and reliable attendance., • Effective communication, written and interpersonal skills., • Time management skills., • Compute basic arithmetic., • Ability to comprehend and follow recipes., • Maintain the confidentiality of company information and recipe data Physical Demands And Work Environment: • Remain in a stationary position for up to 8 hours throughout the work shift., • Be able to reach, bend, stoop, and frequently lift up to 50 pounds.

Job Description Are you passionate about hospitality? Do you take enormous pride in delivering great service from the heart? If so, we have the perfect entry-level opportunity for you. Our Resort Communications Agents interact with nearly every operational department of our beautiful oceanfront wellness resort, ranging from the Front Desk to Restaurants. Join us and start your new career as a hospitality ambassador today. Job term: Full-time, through May 2025 (temporary role) • Essential Job Functions, • Answers and routes telephone calls through NAVIS., • Must be Logged into Phone System (NAVIS) at all times during shifted time., • Records messages for guests and staff members., • Records & performs wake-up calls., • Records and maintains logs for guest requests and follow up., • Must be well-versed with all hotel amenities and departments to serve as an ambassador to promote them., • Understands the telephone phone system (NAVIS)., • Assists in reporting telephone equipment or service complaints and problems., • Assists in reporting work orders in Amadeus (Hotel Service Optimization System), • Assists Reservations Department with Emails., • Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately., • Adheres to Carillon Miami Wellness Resort standards for guest services., • Delivers exceptional levels of customer service to all guests and ensures that all their requests are handled in an efficient and timely manner., • Completes and shares various department reports in a timely manner., • Assists Manager of Reservations and Senior Director of Revenue Management with ad hoc projects or other tasks as needed., • Education, Experience and Skill Requirements, • Previous experience as a PBX Operator and/or Reservations Agent is preferred., • Must have a high school diploma, associate college degree highly preferred., • Prior luxury hotel experience highly preferred., • Excellent telephone etiquette and service oriented., • Must possess excellent verbal communication, bilingual preferred, excellent organizational skills., • Must possess basic computer skills and computational ability., • Must possess the ability to work well under pressure., • Must be able to work a flexible schedule and have exceptional attendance Carillon Miami Wellness Resort is an equal opportunity employer.

Job Description Are you passionate about hospitality? Do you take enormous pride in delivering great service from the heart? If so, we have the perfect entry-level opportunity for you. Our Resort Communications Agents interact with nearly every operational department of our beautiful oceanfront wellness resort, ranging from the Front Desk to Restaurants. Join us and start your new career as a hospitality ambassador today. • Essential Job Functions, • Answers and routes telephone calls through NAVIS., • Must be Logged into Phone System (NAVIS) at all times during shifted time., • Records messages for guests and staff members., • Records & performs wake-up calls., • Records and maintains logs for guest requests and follow up., • Must be well-versed with all hotel amenities and departments to serve as an ambassador to promote them., • Understands the telephone phone system (NAVIS)., • Assists in reporting telephone equipment or service complaints and problems., • Assists in reporting work orders in Amadeus (Hotel Service Optimization System), • Assists Reservations Department with Emails., • Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately., • Adheres to Carillon Miami Wellness Resort standards for guest services., • Delivers exceptional levels of customer service to all guests and ensures that all their requests are handled in an efficient and timely manner., • Completes and shares various department reports in a timely manner., • Assists Manager of Reservations and Senior Director of Revenue Management with ad hoc projects or other tasks as needed., • Education, Experience and Skill Requirements, • Previous experience as a PBX Operator and/or Reservations Agent is preferred., • Must have a high school diploma, associate college degree highly preferred., • Prior luxury hotel experience highly preferred., • Excellent telephone etiquette and service oriented., • Must possess excellent verbal communication, bilingual preferred, excellent organizational skills., • Must possess basic computer skills and computational ability., • Must possess the ability to work well under pressure., • Must be able to work a flexible schedule and have exceptional attendance Carillon Miami Wellness Resort is an equal opportunity employer.

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: The Maitre D’ is responsible for managing and leading daily front desk operations for the restaurant. Oversight of regular and VIP clientele development of private event contact, concierge, celebrity and guests of international renown, database management, inventory of menu supplies, supply purchases and guest satisfaction are paramount priorities. RESPONSIBILITIES: • Execute and maintain quality of food, beverage and service with full adherence to standards set forth by management; act with a sense of urgency, be friendly, professional and engaged., • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service., • Proactively visit with and interact with restaurant guests; build loyalty and face/name recognition., • Positively handle guests requests and accept feedback with grace and humility, • Manage host team to provide seamless guest interaction., • Maximize seating utilizing Seven Rooms., • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)., • A complete understanding of all menus, menu structure, ingredients, origins, • An understanding of the cocktail program structure and pricing model of the Main Bar as well as L’Atelier and V by MILA, An understanding of the wines-by-the-glass program and wine program, including corkage fees, • Possess knowledge of the beer and N/A program, • Train new and existing employees on MILA service standards., • Assist management with training needs as required, • Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended., • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day, • Attend employee meetings and communicate suggestions for improvement as needed., • Manager and coordinate all menu changes and communicate with the service team, • Understand and comply with Company Policies., • Promptly report equipment and food quality problems to Management team, • Always maintain positive co-worker and guest relations., • Maintain and strictly abide by State sanitation/Health regulations and company standards., • Follow up on daily side work duties Requirements/Qualifications: • State complaint food handling certificate Must have computer knowledge (Excel, Windows, etc.), • Ability to multi-task., • Must be a team player and possess strong leadership abilities., • Self-motivated and performance driven., • Professionalism and courtesy., • Must be detail oriented and possess effective communication and written skills., • Remain in stationary position for up to 8 hours throughout work shift., • Be able to reach, bend, stoop and frequently lift up to 50 pounds., • Punctuality and regular and reliable attendance., • Effective communication, written and interpersonal skills., • Time management skills., • Compute basic arithmetic., • Ability to comprehend and follow recipes., • Maintain confidentiality of company information and recipe data Physical Demands And Work Environment: • General office assignments-(typing), which lends itself to repetitive motion., • Sitting in a stationary position for several hours within the day.

Job Description JOB SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in assignment sheets/workboards. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. JOB SPECIFIC TASKS Safety and Security • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor., • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel., • Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS)., • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment., • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)., • Maintain awareness of undesirable persons on property premises., • Follow policies and procedures for the safe operation and storage of tools, equipment, and machines., • Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury., • Protect the privacy and security of guests and coworkers., • Maintain confidentiality of proprietary materials and information., • Follow company and department policies and procedures., • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures., • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures., • Address guests' service needs in a professional, positive, and timely manner., • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust., • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible., • Assist other employees to ensure proper coverage and prompt guest service., • Thank guests with genuine appreciation and provide a fond farewell., • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible., • Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones)., • Provide assistance to coworkers, ensuring they understand their tasks., • Speak to guests and co-workers using clear, appropriate and professional language., • Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property., • Talk with and listen to other employees to effectively exchange information., • Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email)., • Assign and ensure work tasks are completed on time and that they meet appropriate quality standards., • Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties., • Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements., • JOB SPECIFIC TASKS (continued), • Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory)., • Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job., • Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA, department-specific procedures such as food standards)., • Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions., • Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood., • Coordinate tasks and work with other departments to ensure that the department runs efficiently., • Support all co-workers and treat them with dignity and respect., • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality., • Actively listen to and consider the concerns of other employees, responding appropriately and effectively., • Develop and maintain positive and productive working relationships with other employees and departments., • Comply with quality assurance expectations and standards., • Stand, sit, or walk for an extended period of time or for an entire work shift., • Identify and report preventative or other maintenance issues in public areas or guest rooms., • Contact Engineering, At Your Service (AYS), Delighted to Serve (DTS), or Housekeeping office directly for urgent repairs., • Respond promptly to requests from guests, Front Desk, or At Your Service requests., • Identify room assignments and type of cleaning required for each room based on codes listed on assignment sheets/workboards., • Complete required Housekeeping paperwork, including reports, worksheets, activity logs, and checklists., • Document and report outstanding issues that need to be handled to the manager/supervisor after shift is complete., • Use checklists to ensure that cleanliness and condition of each assigned area meets designated standards., • Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs, following OSHA regulations and corporate standards., • Enter guest rooms following procedures for gaining access, such as knocking three times, saying “Housekeeping,” and ensuring vacancy before entering., • Inspect guest rooms after being cleaned by Housekeeper to ensure quality standards are met., • Verify room status listed on report, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms., • Check and resolve issues with discrepant rooms with the Front Desk (e.g., guest was scheduled to check-out but bags were found in the room)., • Assist Housekeeping management in managing daily activities of Housekeeping and Laundry., • Communicate additions or changes to the assignment sheets to Housekeeping staff as they arise throughout the shift., • Run reports to determine how many rooms are sold for each day, including the number of arrivals, departures, and vacant ready rooms., • Prepare and distribute assignment sheets/workboards to Housekeeping staff., • Close out house at the end of shift to ensure assigned rooms were cleaned, and communicate issues to next shift. CRITICAL COMPETENCIES Analytical Skills Decision-Making Problem Solving Personal Attributes Dependability Integrity Positive Demeanor Safety Orientation Presentation Stress Tolerance Adaptability/Flexibility Initiative Assist Management Resolving Conflict Delegating and directing Coaching and developing Team building Performance Management Interpersonal Skills Customer Service Orientation Team Work Diversity Relations Interpersonal Skills Organization Time Management Detail Orientation Multi-Tasking Planning and Organizing Communications Listening Communication English Language Proficiency Physical Ability Visual Acuity CANDIDATE PROFILE Education: High school diploma/GED equivalent Related work experience: At least 1 year of related work experience Supervisory experience: At least 1 year of supervisory experience Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will. This job description provides a general summary of the position from time to time the duties and responsibilities of this position may be amended, corrected or added to at the discretion of the Administration /Management. The hotel business functions seven days a week, 24 hours a day, all associates must realize this fact and be aware that at times it may be necessary to move associates from their accustomed shifts according to business demands. In addition, it is understood that the levels of business determine the amount of hours that are scheduled. I have read and agreed to the terms specified in this job description for the position I presently hold. A signed copy of this description will be kept in my personal record. I further understand that this job description may be revised at any time and that I will be provided with a revised copy.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Job Specific • Organizes and manages daily operation of Group, Wholesale and VIP Reservations, • Establishes daily goals to maintain service levels, • Contributes to controlling departmental expenses (labor, supplies, etc.), • Monitors agents phone activity/productivity and addresses necessary issues, • Maintains current knowledge of all functions within systems as they relate to reservations (HIS, Winai, NetRez, Delphi), • Builds internal group blocks as requested by appropriate hotel managers, • Manages the maintenance of group cut off dates in Delphi/HIS, • Meets with Group Agents weekly to discuss future groups, challenges, progress, • Attends weekly pick up meetings, hotel operations meetings and other meetings as scheduled., • Attends Pre-Convention meetings as needed, • Works closely with Front Office Managers/Conference Managers/Sales Managers to ensure a smooth and memorable experience for our guests, • Maintains accurate and organized filing systems for groups, VIP's, etc., • Maintains accurate reference information for the Conference Team and consistently communicates all new information, • Maintains a neat and organized reservations office, • Promotes the development of positive and strong relationships with groups and any additional means of business contacts encountered, • Ensures VIP's are blocked to correct room type., • Ensures VIP's are entered into the all share file with accurate information., • Monitors room/suite status, • Prepares VIP packets with room key and registration card, • Flags all VIP accounts, • Provides meet and greet, as service requires, • Ensures VIP rooms / Suites ready by noon each day, • Prepares reports for group contact and relays pertinent information to all departments, • Sets up and coordinates satellite check-in, • Implements and maintains tracking log for all Loews First Guests, • Increases employee awareness in regard to all Loews First guests and packages, • Creates and maintains a random guest feedback program, • Forwards all Loews First feedback to appropriate parties, • Assists as an Assistant Front Office Manager as required, • Other duties as assigned, • Ensures that all guest information and reservation requests are fulfilled in a professional, prompt, courteous, and efficient manner, • Promotes hotel food and beverage outlets and recreational and seasonal activities, • Places dining, leisure, and recreational activity reservations for guests, • Assists Sales/Conference Management with preliminary arrangements for groups, including transportation, Mariner's Club reservations, and golf tournaments, • Monitors and ensures documentation of services provided in Concierge Logbook, • Inspects and maintains overall cleanliness and appearance of the Concierge desk, and lobby area, including temperature, lighting, and music, • Trains and monitors the performance of Concierge staff, • Works with Universal Orlando and other in-house vendors to satisfy guest entertainment needs, • Trains, praises, coaches, and counsels, and disciplines according to Loews Hotels standards, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Extensive knowledge of all hotel departments, • Excellent communication skills - oral and written, • Excellent guest service skills, • Knowledge of computer programs utilized in property management, • Bachelor Degree in Hospitality Management or related field or exceptionally strong technical and service skills Experience:

Job DescriptionBenefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off Property Manager - CAM South Florida Condominium Management, Inc. JOB DESCRIPTION Property Manager Essential Functions Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with local, state, and federal laws to ensure compliance and in accordance with SFCM Management Contract with the Association Responsible for managing staff and oversight of site operations including building maintenance, finances, administration of service contracts and compliance with laws and governing documents Community Association Managers are certified and licensed by the State of Florida for Community Association Management (CAM) Serve the Association and Board of Directors by assisting them in implementing short-term and long-term plans for the community Works closely with the Board of Directors to manage and operate the community, facilitate solutions to problems between communities and internal support staff Supervisory Responsibilities: Supervises and manages subordinates and is responsible for overall direction, coordination, and evaluation of employees of the Association Carries out supervisory responsibilities in accordance with Associations policies and applicable laws Responsibilities include interviewing, hiring, training, planning, assigning, and directing work, conducting performance evaluations on a quarterly basis, rewarding and disciplining employees, addressing complaints and resolving problems Problems and Challenges of Position: Must work conscientiously to insure Association satisfaction with all aspects of property management Manages difficult or emotional customer situations Strong management skills, customer service skills and supervisory skills are required Decision Making Latitude: Determine majority of work priorities Management of personnel to ensure adequate staffing to meet objectives Knowledge/Skills/Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily Must possess strong managerial background Strong working knowledge of customer service principles and practices Analytical: Ability to read, analyze, and interpret technical procedures, condominium documents, leases, notices, insurance binders and policies, violations, regulations or documents with a similar degree of complexity. Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures Strong customer service, communication and interpersonal skills required. Demonstrates attention to detail Educational and/or Experience Requirements: • College degree or a minimum of 2 years experience or training in condominium property management or equivalent combination of education and experience, • Good command of the English language, both written and verbal, • Thorough knowledge of professional business practice when representing SFCMCertificates, Licenses, Registrations:, • Licensed CAM in the state of Florida, • Valid Florida Drivers LicenseEssential Duties and Responsibilities: CAM Property Manager is primarily responsible for managing a condominium complex by performing the following duties personally or through management of Association employees: Acquires and maintains current knowledge of state regulatory agency statutes and Associations community documents, policies and procedures, including but not limited to Declaration of Condominium, Bylaws, Rules and Regulations, and any addenda thereto Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to the Board of Directors • Perform regular property inspections Provides leadership and direction to effectively manage relationships with other groups, e.g. Master Association and service providers, to ensure a high level of service and achievement of Association goals and objectives Develops and maintains an effective plan for unit owner/resident relations, implements initiatives, and maintains an operating environment to achieve a satisfactory level of unit owner/resident service as measured by formal and informal feedback and surveys Defines and implements goals relating to internal and external customers Develops and submits complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the asset as well as market conditions Initiates contact with new unit owners/residents or their representatives to coordinate the move-in process, provides an introduction and orientation to management staff and building, reviews available services, and explain the building rules and regulations Manages relationships to ensure a high level of service including timely and complete resolution of unit owners/residents concerns, coordinates special services and requests and conducts formal and informal inspections Ensures property improvement and other construction related projects are completed on time and within budget by effectively overseeing all construction projects Establishes and maintains industry contacts and relationships in the marketplace through involvement in networking opportunities with vendor outreach and peer groups Ability to supervise and oversee projects performed by Maintenance Supervisor Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered. Demonstrates a routine and effective ability to adjust to changing circumstances Listens attentively to questions and comments. Communicates in a professional and composed demeanor under all circumstances Responds to phone calls and correspondence in a timely, professional manner Displays exceptional ability to analyze and deal with a variety of situations that otherwise could be potential problems Maintains a professional relationship with the Board of Directors, Unit Owners, residents and vendors Encourages staff to behave in a professional manner and comply with associations safety standards. Motivates staff to work as a team Responds to questions accurately when asked and possesses good verbal and written communication and composition skills Ability to run a board meeting when necessary according to Roberts Rules of Order or in accordance with the Associations Bylaws Creates a management report, which depicts the actual condition of the building, progress of specific projects and makes clear and concise recommendations and submits to the board in a timely manner Prepares professional presentation of reports, budgets, bids, etc. Supports Associations philosophy and goals and adheres to Association policies Offers helpful input when asked for suggestions for improved policies and procedures Observes all safety standards and participates in the Associations efforts to provide safe work environment Understands and follows directions given by the Board of Directors and conscientiously completes them Acts quickly and effectively when the situation demands it Organizes time effectively and successfully balances the competing demands of multiple projects Schedules vacations in advance with consideration of back up during absence Addresses Worker Compensation Incidents on a timely manner Submits updated contract list to the Board of Directors annually Monitors contracts regularly. Sends cancellation notices timely. Handles contract evaluations professionally. Completes community calendar timely and maintains financials Maintains contact with insurance carrier, fire protection, police department, and other agencies having jurisdiction over property to ensure that Association is complying with codes and regulations of each agency Maintains accurate records, files and communications pertinent to the Association office (cabinets and computer files). Organizes insurance files and policies Updates Association Communication Updates Association bulletin boards, prepares Association newsletter and/or other communication with Unit Owners and residents Completes employee evaluations, conducts staff meetings and shift briefings Updates and distributes action list of pending items and projects. Prepares a bid comparison analysis spreadsheet. Prepares and uses RFP for bid solicitation (Request for Proposal with scope of work detailed) Investigates tenant/occupant disturbances, violations, or complaints, and resolves problems in accordance with regulations established by Board of Directors Processes violations, enters violations in TOPS, and closes them out. Processes work orders in TOPS and closes them out Directs collection of regular and special assessments from unit owners Directs activities of maintenance, janitorial, security, front desk/concierge, grounds keeping staff who perform routine repairs, maintain buildings and grounds, and patrol area to maintain secure environment of complex Possesses knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvements Reviews financial statements Monitors aging reports, refers delinquencies for timely legal action Keeps up-to-date equipment maintenance logs Creates and updates preventive maintenance personual Creates work schedules and daily work planning for staff Attends board meetings, budget meetings, annual meetings, records minutes, and prepares copies for distribution to board members Arranges for and oversees activities of contract service representatives such as exterminators, trash collectors, major repair and utility service repair contractors, and swimming pool management personnel Maintains CAM license Language Skills: Must be able to communicate orally and in writing in English Excellent verbal communication skills to speak effectively before groups of customers or employees Fluency in English and Spanish This description is not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed. Management retains the discretion to add or to change the duties of the position at any time. Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Disability insurance, • Health insurance, • Life insurance, • Paid time off, • Vision insuranceSchedule:, • 8 hour shift, • Monday to Friday, • On callAbility to commute/relocate:, • Miami, FL 33137: Reliably commute or planning to relocate before starting work (Preferred)Education:, • High school or equivalent (Preferred)License/Certification:, • CAM License (Required)

Job Description Food & Beverage Manager / Guest Services Manager - Hybrid position: We’re looking for a highly motivated and experienced F&B Manager to assist the General Manager with managing all aspects of our Food & Beverage operations and ensuring high levels of guest service and satisfaction. Fluent in English, knowledge of Spanish or Portuguese and at least 2-year experience in similar positions in hotels or restaurants is a requirement. OnQ PMS experience and/or Hampton or Hilton Family of Brands experience is a plus. Ideal candidate must be hands-on, organized, team motivator and adhere to brand, hotel and health standards. This is not an office position and requires candidate to “Manage by Walking Around”. We require strong knowledge of and understanding of restaurant, bar and banquet operations. Food Safety Certification is required and Oracle/Simphony POS experience is a plus. Responsibilities include: • Assist General Manager with Daily F&B Operations, including Breakfast, Bar and Banquets., • Must be Trained to assist at front desk during off-peak hours or when needed., • Trained and ready to fill in for any F&B position or shift that is needed., • Support other Departments on peak hours or when needed., • Hiring, training, supervising, scheduling of all F&B staff., • Developing staff for future promotions within F&B., • Ability to directly supervise personnel in carrying out work schedules as well as spot checking to verify quality and employee performance., • Planning, coordinating and distributing the work among all F&B personnel., • Increase level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image., • Planning and implementing procedures, systems and controls to ensure an efficient F&B and hotel operations., • Maintain standards of food and beverage quality and guest service quality., • Achieve budgeted revenues and expenses and maximize profitability related to the F&B department and participate in the preparation of the annual hotel budget., • Contribute to the profitability and guest satisfaction perception of other hotel departments., • Develop short term and long term financial and operational plans for F&B department which support the overall objectives of the hotel., • Maintain inventory control procedures and reporting., • Inventory, Cost Control, ordering food, beverage and supplies within department’s budget., • Manage in compliance with established company policies and procedures and in compliance with local, state and federal laws and regulations., • Maintain procedures for security of monies and maintains procedures for credit control and handling of financial transactions., • Receive departmental related guest concerns and ensures corrective action is taken., • Ability to communicate effectively with guests and fellow team members., • Commitment to deliver excellent services and quality to every guest and every task, every time., • Ensure OSHA, ADA and Health policies are adhered to., • Others that may have not been included on this list. • $1,000 Sign-on bonus to OnQ and/or PEP certified candidate, • Plus, Quarterly Performance Bonus., • Sign-on Bonus payable after successful completion of initial 90-day employment period., • Must be a legal resident of the USA and authorized to work in the USA to apply. Must have previous required experience to apply.

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: The Maitre D’ is responsible for managing and leading daily front desk operations for the restaurant. Oversight of regular and VIP clientele development of private event contact, concierge, celebrity and guests of international renown, database management, inventory of menu supplies, supply purchases and guest satisfaction are paramount priorities. RESPONSIBILITIES: • Execute and maintain quality of food, beverage and service with full adherence to standards set forth by management; act with a sense of urgency, be friendly, professional and engaged., • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service., • Proactively visit with and interact with restaurant guests; build loyalty and face/name recognition., • Positively handle guests requests and accept feedback with grace and humility, • Manage host team to provide seamless guest interaction., • Maximize seating utilizing Seven Rooms., • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)., • A complete understanding of all menus, menu structure, ingredients, origins, • An understanding of the cocktail program structure and pricing model of the Main Bar as well as L’Atelier and V by MILA, An understanding of the wines-by-the-glass program and wine program, including corkage fees, • Possess knowledge of the beer and N/A program, • Train new and existing employees on MILA service standards., • Assist management with training needs as required, • Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended., • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day, • Attend employee meetings and communicate suggestions for improvement as needed., • Manager and coordinate all menu changes and communicate with the service team, • Understand and comply with Company Policies., • Promptly report equipment and food quality problems to Management team, • Always maintain positive co-worker and guest relations., • Maintain and strictly abide by State sanitation/Health regulations and company standards., • Follow up on daily side work duties Requirements/Qualifications: • State complaint food handling certificate Must have computer knowledge (Excel, Windows, etc.), • Ability to multi-task., • Must be a team player and possess strong leadership abilities., • Self-motivated and performance driven., • Professionalism and courtesy., • Must be detail oriented and possess effective communication and written skills., • Remain in stationary position for up to 8 hours throughout work shift., • Be able to reach, bend, stoop and frequently lift up to 50 pounds., • Punctuality and regular and reliable attendance., • Effective communication, written and interpersonal skills., • Time management skills., • Compute basic arithmetic., • Ability to comprehend and follow recipes., • Maintain confidentiality of company information and recipe data Physical Demands And Work Environment: • General office assignments-(typing), which lends itself to repetitive motion., • Sitting in a stationary position for several hours within the day.

Job DescriptionPOSITION PURPOSE: Service guests, retrieve and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. Assist in the maintenance of the outlet area and equipment. Provide an elevated experience for our guests in new outlets that will draw interest and their desire to return. We will strive to maintain a luxury level of service that guests of our property will remember and return for. The goal is to create an unforgettable experience that our customer base cannot experience elsewhere. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: * Complete Opening Checklist, provided by management and ensure to inform MOD of any supplies needed for a successful shift. * Maintain complete knowledge of designated glassware and garnishes for each drink, following the binder provided. * Serve the guest in accordance with the service standards, avoiding denying our guests, embracing solutions. * Obtain complete knowledge of all menu items, liquor brands, beers, mixology recipes and non-alcoholic selections available in the assigned outlet. * Aware of wine offerings, both by the glass and the bottle, to maintain an educated and effective rapport with our customer base-reviewing training materials provided. * Anticipate guest needs, respond promptly and acknowledge guests at all times, inform MOD with any situation you are unsure can be maintained by yourself. * Remain active on the floor and stay present for your guest from beginning to end of experience. * Retain complete knowledge of and strictly abide by state liquor laws, particularly those prohibiting service to minors and intoxicated persons, reference TIPS training. * Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, menus, price range and dress code of assigned outlet. * Attain knowledge of correct maintenance and use of equipment; use equipment only as intended, while following maintenance protocol closely. * Inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies. * Adhere to all cash handling and credit policies/procedures. * File all receipts with the front desk, via rolodex provided. * Complete Closing Checklist. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral from time to time, is essential to the successful performance of this position. Associates with Irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Perform set up duties as requested, including side stations, storage areas and beverage staging area. * Perform general cleaning tasks utilizing cleaning products to adhere to health and safety standards. * Inventory bar stock, compare to the par levels and inform the manager of any products that need to be ordered. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Ability to understand guests' service needs. * Ability to access and input information into Micros system. * Ability to be well organized, maintain concentration and think clearly when providing service to guests within any given period of time. * Ability to exercise good judgments in determining potentially intoxicated guests. * Ability to maintain good coordination while serving orders quickly. * Ability to exert physical effort in transporting trays and wine buckets from service areas to guests. * Ability to endure abundant physical movements in servicing guests throughout the work areas. * Ability to perform job functions with minimal supervision. * Ability to work cohesively with co-workers as part of a team. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Rare Walking Frequent Climbing stairs Occasional Crouching/Bending/Stooping Frequent Reaching Constant Grasping Frequent Pushing/Pulling Occasional Near Vision Frequent Far Vision Occasional Hearing Frequent Talking Frequent Smell Occasional Lifting/Carrying (# lbs) – up to 50 lbs Frequent Travel Occasional OTHER DUTIES: Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: * Safety Shoes (slip resistant) * Use of gloves/mitts (latex, vinyl, plastic, fabric, metal) * Back belts for heavy lifting * Aprons QUALIFICATION STANDARDS: EDUCATION High School graduate required. College degree preferred. EXPERIENCE One to two years of experience in field and bar service experience preferred LICENSES OR CERTIFICATES Food Handler Certification; Responsible Vendors Training; CPR Training preferred GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Additional language ability is preferred. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description Job Title: Guest Services Manager Department: Front Desk Reports To: Director of Rooms FLSA Status: Exempt SUMMARY: The Guest Services Manager is responsible for enhancing and improving our hotel’s experience by providing outstanding service to our guests. Provides hands on management style, by providing training to new hires and staff, taking and assisting with reservations, excellent customer service, being a team player and having a positive attitude. Also provides support to the General Manager through oversight of front desk duties and assignments. RESPONSIBILITIES: • Greet all guests, vendors, and visitors professionally, and with a smile., • Monitor competitor hotel daily/weekly rates and coordinates (with General Manger) upcoming hotel rate adjustments., • Development of weekly front desk schedules and for approving front desk PTO requests., • Inspect guest rooms (if needed and requested by the General Manager or housekeeping supervisor)., • Assist with accounting issues that arise with guest invoices., • Assist with guest complaints and resolution of issues (as possible)., • Process guest check-in and check-out in accordance with hotel policy and procedures., • Make and confirm guest reservations., • Answer phone professionally and cordially., • Assist guests with special requests including room placement when possible., • Share hotel amenities and special features with guests., • Process all payment types e.g. charges, cash, checks, debit or credit cards., • Coordinate with Housekeeping Department to track room readiness and communicate guest concerns if necessary., • Ensure that all complaints regarding service and/or accommodations are investigated and resolved in a friendly and respectful manner., • Assist in completing required Front office reports., • Keep General Manager and Director of Front Desk informed of any guest issues or concerns., • Report suspicious activity to General Manager and law enforcement when deemed necessary., • Follow and implement rules and regulations as per hotel Standards., • Flexible to cover varying shifts, as needed., • Attend Resume meetings, • Daily check of OTA Platforms and respond to guest(s) reviews., • Greet visitors warmly and professionally as they enter the building., • Provide accurate information about amenity locations., • Answer questions and direct guests to the appropriate location within the hotel., • Maintain the lobby area by ensuring it is clean, organized, and presentable at all times., • Handle inquiries from visitors in a friendly and professional manner., • Coordinate with facilities or maintenance teams for any issues related to the lobby or building., • One - three years of employment as a Guest Services Manager in a luxury hotel or resort environment., • Knowledge or Microsoft Office and hotel software., • Knowledge of hotel operations and procedures., • Excellent customer service skills., • Outstanding interpersonal and communication skills., • Ability to work well under pressure., • Ability to handle difficult customer situations., • Strong organizational and problem-solving skills., • Ability to speak, read and write English. Spanish speaking proficiency is a plus., • Ability to act professionally and remain impartial in all circumstances regarding guests and employees., • Ability to work flexible hours, including evenings and weekends., • Excellent verbal and written communication skills, with the ability to interact effectively with guests, associates, and external partners. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is primarily performed in an office environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to on-going construction and various weather conditions. The noise level in the work environment may range from moderate to loud. The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add or remove duties other duties as necessary. The candidate for this position is an at-will employee and subject to termination with or without cause or notice.

Job Description We are a busy mobile veterinary dermatology practice that only sees pets with skin and ear problems. We are seeking a part time to full time veterinary receptionist. The job responsibilities and description are outlined below. Previous receptionist experience preferred. Must be willing to drive to all locations (North Miami, South Miami and Homestead). You must be dependable, detail oriented, have self initiative, be a quick learner and have great customer service skills. It's a plus if you speak Spanish. Salary will depend on experience level. Our application process entails: reviewing a current resume, filling out our application form, reference contact, phone interview and then work interview. Watch our video on You Tube so that you see what we are all about and then message us so that you can be part of our great team: COVID 19 Disclaimer: We are a veterinary business that is considered essential and still seeing patients. We care for our staff and are doing everything possible to protect them. We are only seeing clients thru curbside service, therefore, clients are not allowed into the clinic. All communication with client is done over the phone. We provide PPE for our staff. Position Summary A receptionist focuses on client service and communication. He or she is the first and last contact with the hospital and key to creating first and lasting impressions. The receptionist must have exceptional client service and communication skills, computer literacy, handle payment and financial issues, ability to multi-task, friendly attitude and confidence to deal with stressful situations. Receptionists support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. They communicate with clients in person, by phone, text and e-mail. Job Responsibilities Client Relations Duties, 80%: • Greet clients and pets by name, • Answer phones promptly and professionally using a multi-line phone system, • Screen and route calls to appropriate staff, • Provide phone shoppers with descriptions of services first, price last, • Receive and transmit faxes, • Take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information, • Note in medical records the details discussed during client conversations including the date, time, key points of the discussion and any action required, • Ensure the reception area and exam rooms have current reading materials (within two months of publication date) and are clean and odor free, • Check medical and computer records for accurate client addresses, phone numbers and e-mails, • Schedule appointments and surgeries according to hospital scheduling guidelines, • Make surgery and appointment confirmations calls, • Answer clients’ questions about veterinary services and products and provide knowledgeable advice about wellness, prevention and diseases, • Address clients as Mr., Mrs. or Miss, • Always refer to the veterinarian as doctor. Do not use the doctor’s first name in the presence of clients., • Prepare consent forms, estimates/treatment plans and be able to discuss the hospital’s financial policies with clients, • Sell retail items and pet food, • Maintain a clean, neat reception area and front desk, • Enter accurate charges, • Explain invoices to show value for the care provided, stating all services and products provided before the total, • Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks, • Verify the eligibility of clients with charge accounts (where applicable), • Print or record the end of day financial balances, ensuring they are accurate, • Know fees for routine services, • Update reminders, • Backup computer records according to practice’s operating procedures, • Maintain adequate supply of client education materials in the reception area (i.e. brochures, handouts, business cards, etc.), • Prepare forms such as new client registration, medical records and lab results, • Review medical records of discharged patients for completeness and accurate charges. Based on your review, refer medical records to a doctor or technician for further review., • Schedule rechecks and enter callbacks, • Prepare welcome packets for new client folders/gift bags, • Ensure treatment and procedure forms are signed and an emergency number is noted, • Admit/discharge or delegate admission and discharge of patients for procedures to appropriate hospital staff, • Maintain appointment book and procedure reservations, • Retrieve, update and file patient medical records, • Keep reception desk and waiting room neat and clean, • No eating is allowed at the front desk, • Clean up after pets’ accidents in the reception area, exam rooms and exterior sidewalks and parking lot, • Water and maintain plants in waiting and exam rooms, • Collect specimens that clients bring in for lab analysis, label and take to the lab area. Note the date and time of specimen collection in the appropriate hospital log to ensure they are completed and the client is notified of the results. Place corresponding medical file in appropriate area., • Call clients whose pets are overdue for services, • Purge files according to practice-management policies, • Have a thorough knowledge of flea/tick preventatives, • Sell and promote retail items, • Mail thank-you, sympathy and welcome cards Educational Requirements: • High school diploma or equivalent, • Ability to work in a fast-paced environment, • Computer literacy, • Understand veterinary terminology, • Exceptional customer service skills, • Keep accurate medical records, clerical work, • Educate clients, • Promote hospital products and services, • Able to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance, • Endure sitting, standing and walking on hard floor surfaces for extended periods, • Type information for patient records and prescription labels into the computer, • Able to work in noisy work conditions with sounds from animals and equipment, • Take safety precautions for exposure to toxins, drugs, anesthesia and radiation

Job Description Responsibilities may include: • Bilingual Preferred, • Customer Service Oriented, • Answer phone calls, • Maintain orderly and organized appearance within public areas, such as front desk and office, • Assist Unit Owners/ Residents with their requests, • Receive and deposit maintenance payments, • Availability to follow up/ send letters and/ or emails as directed by the Manager, • Assist Manager with any Account Receivable collections, • Receive and process invoices, • Assist and coordinate any meetings to be scheduled for the Office Manager, • Order all office supplies, • Coordinate all necessary maintenance for office equipment, • Maintain a current database, • Prepare work orders for maintenance staff as directed by the Manager, • Coordinate and distribute all keys and car tags, • Update new contacts within database, • Send email /notifications as needed, • File documents as needed, • Work on miscellaneous projects as directed by the Office Manager. Required skills include: · Highly organized, detail-oriented and able to multi-task · Excellent verbal, written and interpersonal skills · Strong sense of urgency, project responsibility and initiative · Working knowledge of Microsoft Suite (Outlook, Word, Excel, PowerPoint, etc.) · Ability to work independently and as part of a team Job Type: Full Time

Job Overview: As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Your Responsibilities: • Demonstrates excellent customer service, communication, and time management skills., • Monitors Emergency Response System., • Greets and directs Residents, guests, and invitees., • Monitors and controls Electronic Security Control Systems., • Responds to emergency situations in a timely and efficient manner., • Monitors and controls access to the building., • Maintains daily log, records, and forms., • Resolves and follows-up on all complaints/issues., • Maintains a safe and secure environment throughout the building/property(s)., • May be assigned other duties by the on-site property manager., • Follows safety procedures and maintains a safe work environment., • Other duties as required. Skills & Qualifications: • High school diploma or equivalency preferred., • College level courses in business or hospitality preferred., • Two (2) to three (3) years of business experience preferred., • Computer literacy: command of information system hardware/software is preferred., • Effective written and verbal communication skills., • Multiple language fluency is desirable., • Strong customer service, communication and interpersonal skills required. Physical Requirements: • Ability to lift 30 – 50 lbs., • Work in an upright standing or sitting position for long periods of time., • Handle, finger, grasp and lift objects and packages., • Reach with hands and arms., • Communicate, receive, and exchange ideas and information by means of the spoken and written word., • Ability to quickly and easily navigate the property/building as required to meet the job functions, • Complete all required forms., • Ability to work extended hours and weekends based on project requirements., • Ability to respond to emergencies in a timely manner. Schedule: • Morning - 7am - 3pm, • Afternoon - 3pm - 11pm, • Overnight - 11pm - 7am What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $16- $18 Hourly Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Job Description POSITION SUMMARY: Responsible for the oversight and management. Facilities including oversight and planning for the timely installation, maintenance and repair of equipment and utility systems to obtain optimum efficiency and economy of the company operations. DIRECTOR of FACILITIES DUTIES AND RESPONSIBILITIES: • Maintains adequate staffing levels in the department, by interviewing, selecting, training, scheduling, evaluating, promoting, disciplining, and terminating employees as needed., • Provides support and leadership direction to individuals directly reporting to this position in accordance with the organizational chart of the company., • Creates, develops, and implements an effective strategy to provide facilities support for residential areas of the hotel, public areas, and back of the house service areas., • Develops and implements annual operating budget to meet property facility requirements and report monthly on financial status of the department., • Monitors all support systems and controls to ensure the security and safety of the physical plant, company, guests, and employees., • Develop plans, makes resources available and schedules required work to ensure areas of the hotel, casino, structures, vehicles, parking lots and grounds can be utilized for their intended purpose., • Coordinates and ensures accurate preparation and distribution of daily, weekly, monthly, and annual preventive maintenance, job production and expense reports., • Maintains excellent working relations with territorial agencies and other regulatory agencies as may be applicable., • Provide review and provide input for new construction projects, • Memorializes “as built” for existing systems as well new construction, • Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards, • Develop an understanding of current and future maintenance requirements by establishing rapport with management, engineering, operating personnel, tradesmen, contractors, technicians, and other persons in a position to understand maintenance., • Assists with the development and administration of short and long-range plans for the maintenance, remodeling and modernization of the facility., • Assist with planning and communicating energy conservation programs., • Assists with developing financial objectives by an annual maintenance budget; scheduling expenditures; analyzing variances; initiating corrective action., • Ensure that all vendors are licensed in compliance with licensing requirements of USVI CCC, • Informs COO, General Manager, and Department Heads on a regular basis regarding specific and overall conditions of the facility, related systems and equipment providing effective recommendations for improvements when needed., • Work with operational departments to ensure efficient operations by determining work priorities and scheduling repairs, maintenance, and installation of machines, tools and equipment., • Develop the ability to provide heat, electric power, gas and air by directing installation of, modifications to, and maintenance activities on all systems., • Responsible for effective cost controls for facility operation while ensuring appropriate levels of trained personnel are available to maintain a clean, functional environment that meets or exceeds guest experience expectations., • Learn to design, implement, and modify preventive maintenance programs by reviewing production, quality control, and maintenance reports and statistics; inspecting operating machines, equipment, and systems for conformance with operational standards., • Assists with maintenance operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures., • Will assist with instituting a program of ongoing training and development of staff., • Helps identify and develop personnel to become future supervisors and managers of the department., • Promotes cross functional operational effectiveness which embraces joint accountability., • Makes decisions based upon overall company strategy while evaluating the impact to the entire organization so that decisions are made in the best interest of the company as a whole., • Create a culture of teamwork, communication, and positive attitudes while reinforcing a guest centric environment., • Models for the team, a strong work ethic and is visible, available and present for the guest and their team., • Develop the ability to make or approve all talent acquisitions, firing and other job actions, counsel and train team members. Corrective action for team member performance should be timely and sufficient to motivate positive performance changes and support the team member’s ongoing success., • Assists with developing and implementing policies and procedures to eliminate problems, increase efficiency, maintain adequate internal controls and ensure compliance with applicable laws and regulations., • Develops an understanding for compliance with ADA and OSHA requirements and company safety program., • Responsible to attend all company safety meetings and take an active role in participating., • Works with General Manager and COO to ensure successful building operation through efficient, effective contract management., • Bachelor’s degree in Facilities Management, Engineering, Construction Management, or a related field (preferred; equivalent experience may be considered)., • Relevant certifications (e.g., Certified Facility Manager [CFM], OSHA Safety Certification, HVAC, Electrical, or Plumbing licenses)., • Minimum 5 years of facilities management or maintenance experience, preferably in the hospitality or commercial property sector., • Demonstrated experience managing building systems (HVAC, electrical, plumbing, fire suppression, elevators, etc.)., • Proven track record of managing maintenance teams, contractors, and capital improvement projects., • Experience with budgeting, cost control, and vendor management. Technical Skills • Strong understanding of preventive maintenance programs and CMMS (Computerized Maintenance Management Systems)., • Knowledge of energy efficiency practices and sustainability initiatives., • Ability to lead and motivate a multi-skilled maintenance team., • Strong project management skills, including planning, scheduling, and resource allocation., • Excellent problem-solving abilities with the capacity to make decisions under pressure., • Strong verbal and written communication skills for interacting with guests, staff, and external vendors., • Ability to work collaboratively with hotel management, housekeeping, Hotel front desk and other departments to minimize operational disruptions., • Lift & carry 80lbs unassisted, • Climb extension ladders and work at heights, • Work with loud power tools, • Operate a wide range of power tools, • Bend, kneel, squat, lay flat, work overhead or other positions as needed, • Wear a full-face respirator with proper seal, • Work in extreme heat and humidity

Job Description Place of Work: Front Desk Division: Front Office Responsible To: Front Office Manager Overall Scope and Responsibility: Assist guest upon arrival & departure time in a courteous and professional manner. Provide detailed information to guests regarding hotel services, hours of operation, local venues and area events. Assist front office as assign. Essential Duties: • Retrieves guest items from cars, busses, vans and carts. Carries and or loads luggage, boxes and packages onto bell cart to transport items to guestrooms or meeting rooms (for groups), • Escorts guests to guestrooms, visually inspects room and telephone and deficiencies such as TV remote etc and informs engineering immediately. Points out room features and directory for reference, familiarize guests with amenities., • Offers ice to each arriving guests upon delivery of luggage., • Listens and responds to guest inquiries using a positive and clear voice. Answers questions and offers assistance., • Provides directions to nearby attractions., • Initiates requests to taxi cab companies upon guest requests., • Places newspapers in bags and delivers them to guest rooms., • Runs errands for guests, off property such as purchase or pick up of items., • Delivers faxes, packages, mail etc to guestrooms., • Maintains and posts hotel reader boards and public area signage., • Cleans and polishes bell carts and other equipment used in the department., • Maintains a guest log sheet daily., • Answers bell desk phone and provides information as needed., • Reads and matches luggage tags, writes claim tickets and detaches portion to give to guest., • Ensure Hotel entrance and Lobby area are clean and presentable at all times. Job Knowledge, Skills, & Abilities • Excellent interpersonal and problem resolutions skills., • Excellent communication and organization skills, • Walking and standing for long periods of time, • Must be able to lift up to 75lbs., • Minimum of one year of customer service experience No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position. Job Duties, tasks, schedules and requirements may be changed at any time. The receipt of a job description does not imply nor create a promise of employment, nor an employment contract of any kind.

Job DescriptionGENERAL SUMMARY: The Assistant Operations Manager is responsible for assisting and directing members/guests, monitoring incoming inquiries and ensuring proper check in procedures are followed. Actively engaging club member base, regularly greet and interact with members, and conduct member satisfaction she/he is a direct reflection of the Operations Manager. The AOM is also responsible for the dues growth of the club by helping to maintain a friendly, customer service environment and achieving dues results each month. ESSENTIAL DUTIES & RESPONSIBILITIES: Resolve member concerns and complaints in a professional manner within UFC Gym corporate and club parameters Monitor club facilities for appearance and equipment and resolve or escalate issues that detract from the member experience Assist in providing direction to janitorial service Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience Ensure all front desk, kids club and Armbar adhere to policies and procedures Drive club efforts in achieving revenue goals in Dues, Retail, and Juice Bar and ancillary revenue Responsible for bill collecting on members EFT dues as well as making phone calls for past due members and members with invalid credit cards Work with OM in planning and implementation of promotions and merchandising Ensure that retail is optimally merchandised and displayed and that merchandise transfers take place according to company policy and procedure Follow-up with compliance checks by monitoring club systems and employee performance Ensure that systems procedures are accurately followed: proper POS procedure, desk set up, File Organization, Member Check-in, Class Check-in, Telephone Inquiry, Guest Registration, Cash Handling, Member ID Cards Maintain an efficient 'back office' Review agreements and prepare daily paperwork for forwarding to agreement administration and cash control Make daily banking deposits Monday - Friday Order and maintain all supplies Supervise point-of-sales (POS) operations and file daily and weekly club revenue reports Responsible for proper inventory receiving and inventory control activities per company guidelines. Prepare inventory reports Customer Service: Greet all incoming members and guests Ensure Guest Fitness Profiles are completed and appropriate fees are collected Answer all incoming inquiries and obtain appropriate information to direct/transfer calls/guests. Handle member service issues to include: Personal Training, guest, Lost and Found items, new membership cards, change of address, EFT setup or change, and questions regarding billings and payments. Record lost and found items on the Lost and Found Property Log and secure items per policy Ensure required forms are available, and completed and processed properly (e.g. Kid's Club, Group X Reservation sheets, etc. Promote and sell merchandise Assists in the planning and implementation of promotions and merchandising. Keep front desk area and lobby clutter free, and orderly Perform general cleaning duties to include hourly locker room checks Ensure all team members are in proper uniform ORGANIZATION RELATIONSHIPS: The Assistance Operations Manager will report directly to the Operations Manager and/or General Manager. AOM will communicate and enforce all Policy and Procedures with the Operations Team. Duties require interaction with all club members and employees. REQUIRED QUALIFICATIONS: 1. Knowledge, skills & abilities: • Must be energetic and possess a very friendly, outgoing personality and positive attitude, • Possess strong interpersonal and communication skills, including telephone etiquette, • Possess a strong customer service focus, • Understands and follows oral and written instructions., • Able to multi-task and perform tasks with accuracy and attention to detail, • Must be a team player and possess a can-do attitude, • Adhere to meal and rest break periods and must clock in and out for all shift times • State certification (see state specific requirements) Must complete Kid's Club Attendant training prior to working alone in Kid's Club • Experience with multiple phone lines preferred, • Basic computer skills 4. Physical Requirements: • Required to stand, reach with hands and arms, stoop, kneel, crouch, or crawl, • Occasionally lift and/or move up to 25 pounds, • Ability to stand and remain on your feet for a full shift This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Job Description Benefits/Perks • Competitive Compensation, • Great Work Environment Responsibilities • Prepare for the patient visit, including pulling charts and notes, as well as setting up medical equipment, • Clean instruments and equipment after use, • Answer phones and field questions about medical issues, identifying visit needs, • Assist nurses and doctors with basic medical care and procedures, • Track lab results, call in prescriptions, and handle basic medical office dutiesQualifications, • BLS Certification or Certified Medical Assistant desired, • Excellent customer service skills, • Strong attention to detail

Job Description Plays a significant role in attracting and retaining residents and guests of the building. The Resident Services Coordinator is generally the first point of contact for the building’s for guests. This position provides exceptional customer service to include useful information to guests of the building. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Primary focus of the position is to be the extension of the Management Office. With the approval of the Property Manager the Resident Services Concierge is to create and update any necessary policy and procedures required to run the Front Desk operations smoothly and efficiently at a 5-star level. Supervision of the Front Desk personnel in this regard is a must., • Secondary focus of the position is to ensure residents receive optimum enjoyment of building aesthetics, privacy, services and amenities. The Resident Services Concierge seeks opportunities to create memories and build positive resident relationships with the Building and the Association by anticipating needs and exceeding expectations with creative, gracious and hospitable delivery of services., • While direct supervisory role is generally limited to Front Desk Operations or other Concierge staff, if any, the Resident Services Concierge acts as “chief of protocol” to facilitate well-orchestrated coordination of maintenance, housekeeping and office staff to deliver gracious, seamless service to residents and guests. As such, incumbent’s focus is to smooth over, not exaggerate, occasional gaps or gaffs., • Assists management office with resident communications and relationships., • Position also requires to include but are not limited to package delivery operation, Amenity Rental Event Coordination, Theatre and Business Room Reservations, and greeting of residents and guests., • Maintain assigned areas in a professional and a presentable condition, with no food, drink, and personal items, including personal cell phones and earpieces, other electronics, books, magazines, etc., in view., • Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service., • Respond to all resident and guest concerns with empathy and resourceful problem-solving while maintaining positive image of Association, Developer and Management team. Promptly communicate resident and guest concerns to the Management Office., • Respect resident and guest privacy, perspective, priorities, time and resources., • Coordinate with office administrative staff to maintain and update all unit owner information in computer database as assigned., • Follow all “check-in” policies and procedures without any exceptions. All phone calls made to residents should be clear and in a professional manner., • Promptly communicate resident and guest concerns to management office. Direct all inquiries regarding all Association affairs not addressed in the Front Desk Manual or beyond Concierge scope of duties to the Management Office., • Be well versed in the Rules and Regulations and to report any violations that are noticed at any time. Use designated Daily Log and/or Incident Report forms to record “who, what, where, when” facts of the incident, without subjective opinions or judgments., • Receive all telephone calls in a professional manner utilizing proper phone etiquette., • Oversee scheduling and use of condominium amenity areas. Responsible for amenity rental event coordination. Submit requests by renters for extra personnel to the Management Office. Provide the Management Office with the schedule for the event in a timely manner. This will include setup requests and times. Provide guest list and event information to valet, security, housekeeping staff and arrange for additional staffing as required within the cost and reimbursement provisions of the amenity reservation forms and procedures. Inspect facilities for cleanliness and damage prior to and after the event with accurate reports to Management Office., • Responsible for content and publication of various communications from Management to residents and guests, e.g., monthly newsletter, email blasts, website postings. Also responsible for assisting with mass mailings at Manager’s direction. The position will be indoors working with equipment generally used in an office. This position is inside a Condominium building and will be exposed to moderate to loud noises, pets, and a diverse population. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is required to sit. stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type This is a full-time non-exempt (hourly) position. Days and hours of work will be determined by each building due to the needs of the client. The schedule may change to accommodate the business needs of the property. Required Experience and Education • Previous experience in a similar position and in a similar setting; such as a hotel is required., • High school diploma or equivalent required; a 2-year or above college degree preferred., • Excellent communication skills required. Excellent writing skills required for the position., • Excellent interpersonal skills and strong English communication skills are essential. Conversational ability or fluency in other languages, especially Spanish, is always desirable and may also be required at particular site(s)., • Strong grasp of generally used computer application required; MS Office Suite, • The ability to provide clear, concise notices and reports and to present basic analysis with professional presentation quality essential. Employee reports directly to the Association Manager of the community and is to take direction only from the Manager Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description JOB SUMMARY Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Post caution signs. Contact other departments directly for urgent repairs. Deliver guest requests and set up furniture items in guest rooms as requested. Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. JOB SPECIFIC TASKS Safety and Security • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor., • Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury., • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment., • Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS)., • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel., • Follow policies and procedures for the safe operation and storage of tools, equipment, and machines., • Complete appropriate safety training and certifications to perform work tasks., • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)., • Protect the privacy and security of guests and coworkers., • Follow company and department policies and procedures., • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures., • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures., • Maintain confidentiality of proprietary materials and information., • Address guests' service needs in a professional, positive, and timely manner., • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible., • Assist other employees to ensure proper coverage and prompt guest service., • Thank guests with genuine appreciation and provide a fond farewell., • Reach overhead and below the knees, including bending, twisting, pulling, and stooping., • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance., • Post caution signs (e.g., wet floor signs) to limit traffic when necessary., • Respond promptly to requests from guests, Front Desk, or At Your Service requests., • Identify and report preventative or other maintenance issues in public areas or guest rooms., • Contact Engineering, At Your Service (AYS), Delighted to Serve (DTS), or Housekeeping office directly for urgent repairs., • Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs, following OSHA regulations and corporate standards. CRITICAL COMPETENCIES Interpersonal Skills Diversity Relations Team Work Customer Service Orientation Personal Attributes Safety Orientation Presentation Dependability Integrity Physical Abilities Physical Strength CANDIDATE PROFILE Education No High school diploma/No G.E.D. equivalent Related Work Experience No related work experience is required Supervisory Experience No supervisory experience is required Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will. This job description provides a general summary of the position from time to time the duties and responsibilities of this position may be amended, corrected or added to at the discretion of the Administration /Management. The hotel business functions seven days a week, 24 hours a day, all associates must realize this fact and be aware that at times it may be necessary to move associates from their accustomed shifts according to business demands. In addition, it is understood that the levels of business determine the amount of hours that are scheduled. I have read and agreed to the terms specified in this job description for the position I presently hold. A signed copy of this description will be kept in my personal record. I further understand that this job description may be revised at any time and that I will be provided with a revised copy.

Job DescriptionCompany Description Ennismore offers our team members and our guests a hip, cutting-edge experiences in the world of hotels and restaurants. We have an exciting job opportunity to join our Team as a Reservations Agent at our Luxury and Lifestyle Call Center in the heart of Miami. Job Description Position is in person, onsite in Miami, FL Nights, weekends, and holidays may be required Under the guidance of the Call Center Manager, the Reservations Agent is responsible for answering all telephone inquiries with regard to the room, F&B, Nightlife, Spa, and information for the hotel. The agent is to answer all inquiries in a professional, courteous, and efficient manner and attempt to secure a guaranteed reservation whenever possible. Duties & Functions: • Answer all phone calls promptly and in a courteous manner., • Be knowledgeable of current rates, marketing specials, resort operations, and other information necessary to answer guest inquiries., • Know the layout of the hotels including all room types, suites, and meeting rooms., • Have a complete working knowledge of the reservation functions in the Call Center., • Be aware at all times of the selling status of the hotels., • Have a complete knowledge of our special rates and packages and know which benefits are included in each., • Secure all required information from the guest when making a reservation., • Understand and follow the reservation policy pertaining to guarantees, cancellations, and no- shows and communicate them clearly to each guest., • Follow up on any guest requests to ensure satisfaction in a friendly and professional manner., • Process all advance deposits on future reservations and post each deposit to the guest’s reservation., • Balance and run necessary reports daily., • Handle daily correspondence; respond to inquiries and make reservations as needed, maintain correspondence files, and mail out brochures as requested., • Be aware of and adhere to the rules and regulations of the Call Center., • Participate in departmental meetings assisting in the development of daily operations and the overall Call Center and related areas., • Create and maintain positive relationships with all departments within the hotels and know how they relate to the Call Center., • Be knowledgeable of all Food and beverage venues, operations, events, specials, hours of operations, and any other relevant information to process reservations/bookings and answer all inquiries., • Where applicable, be knowledgeable of the spa including basic service treatments, rates, and any other information necessary to answer guest inquiries., • Where applicable, be knowledgeable of Nightlife venues, operations, events, hours of operations, and any other relevant information to process reservations/bookings and answer all inquiries., • Assist with inputting weekend third-party reservations such as Internet and wholesale., • Any other reasonable duties as assigned by the supervisor or manager, • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams., • Communicate with team members using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions, and provide accurate information., • Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for the team and other team members. Interact with other department personnel and venue staff as needed. In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Attend mandatory meetings including divisional meetings, staff meetings, etc., • Participate in community events and ensure corporate social responsibility goals of the company are met., • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table, and any departmental-specific systems used., • Keep the work area clean and organized., • Ensure confidential documents are kept in a secured area., • When disposing of confidential documents that contain any personally identifiable information, they must be shredded or pulverized., • Complete other duties as assigned by the Department Head., • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards., • Assimilate into The company’s culture through understanding, supporting and participating in all The company elements. Demonstrate working knowledge of the service standards., • Regular attendance in conformance with the standards, which may be established by The company from time to time, is essential to the successful performance of this position. All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability preferred. Qualifications The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • High School Diploma or equivalent required. Bachelor’s Degree preferred, • Minimum one year experience in front desk operations, or other related guest-facing role, and/or one year experience in direct sales, service, or retail trade; OR, an equivalent combination of education and experience. Preferably in an upscale or lifestyle brand hotel, • An intermediate to proficient understanding of Computer systems such as Opera, GoConcierge, HotSOS, Microsoft Word, Excel & Outlook is preferred, • Enter and locate work-related information using computers and/or point-of-sale systems, • Ability to spend extended lengths of time viewing a computer screen, • Possess a gracious, friendly, and fun demeanor, • Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail, • Maintain positive and productive working relationships with other employees and departments, • Ability to work independently and to partner with others to promote an environment of teamwork, • Must be able to stand or walk a minimum eight-hour shift., • Must be observant and quick to respond to various situations while also multitasking and handling stressful situations., • Must be able to twist, tow (push or pull), reach, bend climb, and carry objects as necessary., • Must have excellent communication skills and be able to read, write, speak and understand English. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionHOST - AVA Coconut Grove (Fall 2025)Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: As a host/hostess of this organization reporting to the general Manager you are responsible for managing and leading daily front desk operations for the restaurant. Oversight of regular and VIP clientele, development of private event contacts, concierge, celebrity and guests of international renown, database management, inventory of menu supplies, supply purchases and guest satisfaction are paramount priorities. RESPONSIBILITIES: • Greet guests promptly as they enter the restaurant, making a positive first impression., • Greet guests warmly with a smile, making eye contact., • Always uses all guests’ names. Knows and acknowledges all VIPs by name., • Promotes the company’s high level of service standards by exhibiting friendliness, knowledge of the restaurant, and attentiveness to guests’ needs., • Answers phone, keeps accurate count of reservations, and handles reservation book., • Collects and stores menus., • Maintains menus to be sure that they are clean and presentable., • Ensures that all menus have proper inserts and are current according to the most recent menu changes., • Replaces all menus in poor condition after making sure that replacements are fully stocked., • Maintains an ample supply of souvenir menus/business cards/matches and other collateral materials., • Has complete knowledge of the floor plan, table numbers, and station charts., • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service., • Proactively visit with and interact with restaurant guests; build loyalty and face/name recognition., • Positively handle guest’s requests and accept feedback with grace and humility, • Monitors which tables are in use, available, and about to turnover., • Is immediately aware when tables are reset and ready for guests., • Checks for completeness of table settings., • Keeps an accurate count of customers providing the kitchen and management with a form indicating how many guests-Have Arrived-Will be arriving-Have yet to order-Have Cancelled-Did not show-Walked-in, • Frequently checks back with guests who are waiting in the bar area to be seated., • Makes it evident to guests that we have not forgotten them and are in the process of preparing a table for them., • Follows “waited” procedures., • Assists server by answering any questions guests may have regarding the menu., • When a guest is leaving, always thank them and use their name., • Maximize seating utilizing Seven Rooms., • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)., • A complete understanding of all menus, menu structure., • An understanding of the cocktail program structure and pricing model of the Main Bar as well as L’Atelier by MILA, An understanding of the wines-by-the-glass program and wine program, including corkage fees, • Possess knowledge of the beer and N/A program, • Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended., • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day, • Attend employee meetings and communicate suggestions for improvement as needed., • Manager and coordinate all menu changes and communicate with the service team, • Understand and comply with Company Policies., • Promptly report equipment and food quality problems to Management team, • Maintain positive co-worker and guest relations at all times, • Maintain and strictly abide by State sanitation/Health regulations and company standards., • A minimum of 3-5 years of experience in high volume elevated dining restaurant in a major metropolitan market., • Experienced with online booking platforms such as OpenTable, Resy, Seven Rooms., • Must be detail oriented and possess effective communication and written skills., • State complaint food handling certificate, • Must have computer knowledge (Excel, Windows, etc.), • Ability to multi-task., • Must be a team player and possess strong leadership abilities., • Self-motivated and performance driven., • Punctuality and regular and reliable attendance., • Effective communication, written and interpersonal skills., • Time management skills., • Compute basic arithmetic., • Ability to comprehend and follow recipes., • Maintain confidentiality of company information and recipe data Physical Demands And Work Environment: • Remain in stationary position for up to 8 hours throughout work shift., • Be able to reach, bend, stoop and frequently lift up to 50 pounds.

Job DescriptionCrunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Looking to combine work, fitness and fun? Working at Crunch is more than a job, its an opportunity to inspire others to reach their fitness goals. Our No Judgments philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. We are looking for energetic persons who want to work at a fun, high paced gym. If you are that person, then Crunch wants you! Benefits/ Perks: • Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more, • Complimentary CPR/AED Re-certifications, • Benefits including group health insurance, disability insurance, life insurance, time-off benefits like vacation and holidays, and others. Must maintain full time status, • Complimentary Crunch gym membership, • Discounts on services, products, and much more!Front Desk Representative Responsibilities:, • Greet all members & guests with a smile and wish them well as they exit the club, • Check in all members and guests in accordance with company procedures, • Facilitate any messages on club software at member check-in, • Answer phones in courteous, helpful, professional manner, • Communicate special events to members and guests, • Maintain an atmosphere which makes members feel welcome, • Facilitate all member requests or forward to a manager, • Maintain professional disposition at all times, • Understand and follow all policies, procedures and standards, • Sell retail products (if sold at the front desk), • Schedule member service needs, • Assist in retail, childcare, etc. desks/areas as needed, • Facilitate payment of member services in accordance with company procedures, • Know club facility, services, and schedules, • Maintain a clean and organized work area, • Assist in all projects as delegated by club management, • Above position may report to Operations Manager where applicable, • Follow all policies and procedures in Employee Handbook, • Above description may be subject to change or alteration at any timeQualifications:, • Bilingual in English/ Spanish, • Proficient reading and writing skills, • Good communication skills, • Strong customer service skills, • 18+ years of age, • Experience in a fast-paced environment, • Multitasking skills, • High energy and patience required, • Open availabilityCrunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description We are looking for Top Talent for the role of Medical Assistant / Phlebotomist. We are seeking a reliable, friendly, and professional Front Desk Receptionist with Medical Assistant experience to join our healthcare team. This hybrid role combines front office administrative duties with essential clinical tasks. The ideal candidate will be comfortable managing patient interactions at the front desk while also supporting medical staff with procedures including drawing blood and administering injections. We are a prestigious, high-end concierge medical office looking for a happy, personable person to join our team. As the first point of contact for our patients, we require someone who can answer phone calls with energy and professionalism. This is responsible to help ensure a memorable experience for our clients and patients. This includes greeting guests as they enter the facilities, orientating guests to the facilities, and providing personal guest service. We are currently seeking a motivated, professional, and customer service-oriented Medical Assistant to join our team. In this role, you will have the opportunity to work closely with our healthcare professionals, gaining valuable knowledge and skills. As a Medical Assistant at NuLife Institute, you will play a crucial role in providing comprehensive patient care, encompassing both administrative and clinical responsibilities. We believe in the power of people taking care of people, which is why we place great importance on hiring, retaining, and promoting skilled individuals from within our community and organization. By fostering a supportive environment, we ensure that our team members possess the essential people skills required for success. Schedule: Full-Time (preferred) Compensation: $14-$25 an hour Requirements Medical Assistant (MA) Responsibilities • Greet patients; confirm and obtain medical questionnaire/consent forms, • Performing Vital Sign Assessment, • Enter patient medical information into EHR/CRM system, • Prep exam rooms and assist medical personnel during examinations, treatments and procedures, • Perform lab tests, including venipuncture, injections, preparing and/or starting IVs, urinalysis, • Manage medical supplies inventory and ordering with Office Manager, • Creating lab requisition forms, • Uploading laboratory results to electronic patient files, • Assist or operate medical equipment to administer routine diagnostic analyses, • High school diploma or equivalent required, • Minimum of 1 year front desk and clinical experience in a medical setting, • Phlebotomy experience required, • Experience administering injections required, • Knowledge of medical terminology and EMR systems, • Strong communication and organizational skills, • Professional, empathetic, and patient-focused attitude Medical Assistant (MA) Qualifications • Medical Assistant Certification or equivalent required, • Graduate of an accredited MA, Paramedic program and/or Army-based training program, • Knowledge of government regulatory requirements applicable to the role is necessary, • Prior EHR/CRM system experience preferred, • One year of medical assistant experience preferred, • CPR Certification, • Bi-Lingual (English & Spanish) preferred, • Knowledge of COVID-19 and standard sanitation protocols If this kind of environment sounds like a place for you...then join us! Together we’ll help all patients receive the care they need and deserve...and you’ll feel better too, we promise! We are a unique medical facility designed to offer a more satisfying, meaningful team environment while offering patients a higher quality of care. Benefits Retirement Plan • Medical (100% paid by NuLife Institute for all full-time team members of 5+ Years), • Dental, • Vision, • Life (PTO) Paid Time Off • Vacation Day(s), • Personal/Sick Day(s)

Job Description Plays a significant role in attracting and retaining residents and guests of the building. The Resident Services Coordinator is generally the first point of contact for the building’s for guests. This position provides exceptional customer service to include useful information to guests of the building. Job Responsibilities: • Primary focus of the position is to be the extension of the Management Office. With the approval of the Property Manager the Resident Services Team is to create and update any necessary policy and procedures required to run the Front Desk operations smoothly and efficiently at a 5-star level. Supervision of the Front Desk in this regard is a must., • Secondary focus of the position is to ensure residents receive optimum enjoyment of building aesthetics, privacy, services and amenities. The Resident Services Team seeks opportunities to create memories and build positive resident relationships with the Building and the Association by anticipating needs and exceeding expectations with creative, gracious and hospitable delivery of services., • While the role is generally limited to Front Desk Operations or other operations/departments, if any, the Resident Services Team acts as “chief of protocol” to facilitate well-orchestrated coordination of maintenance, housekeeping and office staff to deliver gracious, seamless service to residents and guests. As such, incumbent’s focus is to smooth over, not exaggerate, occasional gaps or gaffs., • Assists management office with resident communications and relationships., • Position also requires to include but are not limited to package delivery operation, Amenity Rental Event Coordination, Theatre and Business Room Reservations, and greeting of residents and guests., • Maintain assigned areas in a professional and a presentable condition, with no food, drink, and personal items, including personal cell phones and earpieces, other electronics, books, magazines, etc., in view., • Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service., • Respond to all resident and guest concerns with empathy and resourceful problem-solving while maintaining positive image of Association and Management team. Promptly communicate resident and guest concerns to the Management Office., • Respect resident and guest privacy, perspective, priorities, time and resources., • Coordinate with office administrative staff to maintain and update all unit owner information in computer database as assigned., • Follow all “check-in” policies and procedures without any exceptions. All phone calls made to residents should be clear and in a professional manner., • Promptly communicate resident and guest concerns to management office. Direct all inquiries regarding all Association affairs not addressed in the Front Desk Manual or beyond Concierge scope of duties to the Management Office., • Be well versed in the Rules and Regulations and to report any violations that are noticed at any time. Use designated Daily Log and/or Incident Report forms to record “who, what, where, when” facts of the incident, without subjective opinions or judgments., • Receive all telephone calls in a professional manner utilizing proper phone etiquette., • Responsible for content and publication of various communications from Management to residents and guests, e.g., monthly newsletter, email blasts, website postings. Also responsible for assisting with mass mailings at Manager’s direction. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a standing position. The employee is required to sit. stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type This is a full-time non-exempt (hourly) position. Days and hours of work will be determined by each building due to the needs of the client. The schedule may change to accommodate the business needs of the property. Required Education and Experience • Previous experience in a similar position and in a similar setting; such as a hotel is required., • High school diploma or equivalent required; a 2-year or above college degree preferred., • Excellent communication skills required. Excellent writing skills required for the position., • Excellent interpersonal skills and strong English communication skills are essential. Conversational ability or fluency in other languages, especially Spanish, is always desirable and may also be required at particular site(s)., • Strong grasp of generally used computer application required; MS Office Suite, • The ability to provide clear, concise notices and reports and to present basic analysis with professional presentation quality essential., • Must have the ability to learn and utilize specialized hospitality and related software required. Position Supervision Employee reports directly to the Operations Manager of the community and is to take direction only from the Managers assigned to them. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description The Front Desk Agent team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service., • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions., • Coordinate with office administrative staff to maintain and update all unit owner information in computer database., • Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner., • Report any violations of the Rules and Regulations that are noticed at any time., • Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors., • Maintain the “key” control system and assure that all keys are locked and accounted for at all times., • Be familiar with the fire alarm system operations and report all incidents to management., • Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons., • Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services., • Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences., • Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. Position Type/Expected Hours of Work Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property. Required Education and Experience • High school diploma or GED; some college preferred, • Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills, • Minimum six months related experience and/or training., • Previous work experience in the in a high-rise property setting is highly desired. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job DescriptionWe’re looking for on-site support to manage demos, engage attendees, and ensure smooth booth operations. Below are the roles we need filled: • Device Demonstrators: To showcase and explain device features., • Queue Manager: Distribute cards, provide the QR code for the explainer video, and guide attendees through the line., • Front Desk Representative: Greet visitors, handle general inquiries, maintain booth supplies, and manage scheduling. Requirements • Local to Miami, • Strong in-person communication skills, • Shopify experience (POS systems, order processing), • Previous event/trade show experience Benefits • Competitive rate based on experience, • Event ticket, meals, and hands-on experience in health tech and neuroscience

Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness’ mission to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone® As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits • On-Demand Pay, • Medical, Dental and Vision insurance (full time employees only), • Employee perks and discount program, • Free Black Card Membership, • Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in., • Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies., • Resolve member concerns and escalate to a Manager as needed., • Answer phones in a friendly manner and assist callers with their inquiries., • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships., • Perform prospective member calls and tours; assessing their membership needs., • Execute retail transactions with accuracy and drive sales goals., • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area., • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule., • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns., • 6-12 months of experience in a customer service environment is preferred, • Must be 18 years of age, • Willing to become CPR/AED Certified (Training provided by Planet Fitness), • Basic computer proficiency, • Ability to lift up to 50 pounds, • Ability to walk and stand for prolonged periods of time, • Ability to continuously talk in person or on the phone during shift

Job Description POSITION: The purpose of the Front Desk / Sales Associate is to assist the General Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale. The Sales Associate also assists with retaining and providing exceptional customer service to current members. Boutique fitness knowledge or experience is preferred, but not required. This position is part-time position that requires availability to work a rotating shift. REQUIREMENTS: · Excellent sales, communication, and customer service skills required · Warm welcoming and engaging personality · Ability to build strong customer relationships · Goal-oriented with an ability to achieve sales in memberships, retail, and private training · Self-motivated and takes initiate · Ability to learn and use the ClubReady software system · Must be fluent in English and have excellent communication skills via in person, phone and email · Strong organizational and multi-tasking skills · Must be able to work under pressure and meet tight deadlines · Must have proficient computer skills · High school diploma or equivalent required · Authorization to work in the United States required RESPONSIBILITIES: · Execute sales process of lead generation, follow up, and close · Conduct tours of the facility while establishing a relationship and targeting individual’s goals and needs · Maintain acceptable level of personal sales production · Emphasize and enforce objectives of the club as a fitness and wellness provider · Present available services to current or prospective members · Book quality appointments to achieve monthly sales quota · Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club · Assumes responsibility for developing selling skills · Process accurate cash and credit card transactions · Follow up & follow through activities with prospective clients · Input inventory for retail clothing and other items · Attend and complete all relative training programs · Take pictures for social media platforms · Light cleaning of the retail area, studio, and restrooms · Other duties as assigned PERKS: · Huge opportunities for growth within the studios including additional sales and management positions · Rumble Membership • Access to our 10+ partner discounts, • Discounted Rumble Boxing merch! Company Overview: Rumble is a Premium Indoor Boxing™ franchise. We offer concierge-level service, premium amenities, and an invigorating, concert environment. We are an inclusive, inspiring, low-impact/high-intensity boxing experience for all ages and body types. No matter where you are in your fitness journey, Rumble will elevate your fitness. We are proud to be an Equal Employment Opportunity and Affirmative Action employer. Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Powered by JazzHR LrHW9ZH4A1

Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 80+ locations. We strive to achieve Planet Fitness’ mission to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone® As an Overnight Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits • On-Demand Pay, • Medical, Dental and Vision insurance (full time employees only), • Employee perks and discount program, • Free Black Card Membership, • Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in., • Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies., • Resolve member concerns and escalate to a Manager as needed., • Answer phones in a friendly manner and assist callers with their inquiries., • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships., • Perform prospective member calls and tours; assessing their membership needs., • Execute retail transactions with accuracy and drive sales goals., • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area., • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule., • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns., • 6-12 months of experience in a customer service environment is preferred, • Must be 18 years of age, • Willing to become CPR/AED Certified (Training provided by Planet Fitness), • Basic computer proficiency, • Ability to lift up to 50 pounds, • Ability to walk and stand for prolonged periods of time, • Ability to continuously talk in person or on the phone during shift

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Lobby Host. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. Responsible for welcoming and assisting in setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs. RESPONSIBILITIES AND AUTHORITIES: • Always treat guests with courtesy and respect in a variety of situations, • Honesty & Integrity, • Connects with guests on a daily basis, provides exceptional customer service and creates memorable experiences, • Responds to guest complaints promptly and professionally., • Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager, • Establishes and develops long term customer relationships providing value and profitability, • Enhances our guests’ stay by creating an inviting atmosphere, • Coordinates and multi-tasks job duties in an active environment, • Assists with summoning the third-party valet service to park guests’ vehicles., • Assists with summoning cabs for guests and clients., • Maintains eye contact with guests Greeting and Welcoming Guests • Always greets guests in a friendly manner., • Speaks in clear and discreet sentences., • Positions self at the main entrance to open and hold the door for all guests entering and leaving the building., • Opens vehicle doors and greet guests., • Assists guests with kiosk check-in., • Enters information such as arrival alerts and messages., • Corrects inaccuracies and discrepancies on guest accounts., • Posts charges to guest accounts., • Completes daily high balance checks., • Checks groups and tours in and out., • Confidently sells the hotel to prospective guests by showing familiarity with guest rooms, facilities and amenities., • Assist arriving guests with luggage upon entering and exiting the building., • Escort guests to their room and handles luggage., • Secure and stores luggage for guests., • Retrieve luggage for departing guests., • Escort guests to their room with luggage., • Familiarize guests with in-room facilities, TV, Thermostat, lighting, and features in the room., • Conduct guest’s orientation of outlets, fitness center, general area attractions, etc., • Maintains good posture when interacting and greeting guests., • Assists and coordinates with Front Desk for any special requests., • Familiarizes themselves with all VIPs and Arrivals, • General Store maintenance, • Conduct sales within the General Store, • Understand the product within the General Store and have the ability to speak to the product, • Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s), • Provides Concierge services to guests., • Investigates guest charges to resolve guest complaints., • Checks messages and mail., • Books guest reservations for individuals via telephone, walk-in, email or fax from within the hotel in accordance with hotel standards and reservations scripts., • Up-sell rooms where possible according to established procedures to maximize revenues., • Assists with guest luggage to and from the room when needed., • Deliver packages (mail, faxes etc.) to guest room when needed., • Assists in calling and retrieving cabs for guests upon request., • Balance cash daily., • Deposit received cash in safe and return personal and/ or individual floating bank to issued safety deposit box., • Ensure all billing and paperwork is done in accordance with Accounting standards., • Accept advance deposits for guests and posts the advance to guests' accounts., • Minimum of Hospitality, Retail or Services related industries experience preferred, • Must be able to stand for periods of time (Up to 6 hours), • Efficient in Computer and Typing Skills. Known for its colorful murals, art deco, hip vibe, and Miami’s best nightlife scene, Wynwood is the city’s most vibrant district and will be home to Arlo Hotels’ next property. Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world’s best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape. Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool with an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as a full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There will be a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and “beer garden”, a gallery space that concerts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness rom, exterior yoga deck, and a hospitality suite. To bring the art vibes of Wynwood to the property, Arlo Wynwood will have interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior façade which will feature graffiti and artwork by local Miami-based artists. BENEFITS • Complimentary Parking, • 401k Match, • Paid Holidays, • Paid Time Off, • Medical, Dental, Vision insurance, • Free Meals, • Tuition Reimbursement, • Training & Development

Job Description The Front Desk Supervisor provides a professional and competent image in order to provide Residents with friendly and outgoing customer service. As a key employee liaison between all guests of the community and the Residents, the Front desk supervisor must have experience in the hospitality industry, must demonstrate organizational skills, excellent interpersonal skills and strong communication. Oversees the daily operation of the Front of House operations to include the Front Desk, loading dock, package room and Roving Safety Agents. As a team member of KW PROPERTY MANAGEMENT & CONSULTING, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and accountable for your actions; and be trustworthy in your duties and transparent in everything you do. These are our GREAT values and part of your work practices and expected as part of your daily activities while working at KW Property Management and Consulting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Acquires and maintains current knowledge client’s community documents, policies, and procedures., • Ensures life safety systems are operational and functioning and/or takes corrective action to insure the safety of the building, it’s residents, their guest and all staff., • Ensures resident guest and intrusion deterrent policies are effectively followed., • Provides leadership and direction to effectively manage relationships with the other business groups of the building to ensure the highest level of resident service and achievement of company and property goals and objectives., • Assist with budgeting and long term planning., • Schedules staff to cover the needs of the building trying to avoid unnecessary overtime., • Approves all departmental schedules, • Manages resident’s relationships to endure resident’s retention and a high level of customer service including timely and complete resolution of resident concerns, coordinating special services, and conducting formal and informal inspections., • Ability to supervise and oversee project performed by shift supervisors., • Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered., • Responds to phone calls and correspondence in a timely, professional manner., • Encourages staff to behave in a professional manner and comply with company’s safety standards., • Ensure that all documents are updated and uploaded into the management support systems accurately and update accordingly., • Ensure violations and work orders are processed regularly as required., • Preform regular rounds of the property to insure the established safety procedures and rules are being followed by staff, residents, their guest and vendors (contractors)., • Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Physical Demands: The position will be mostly indoor and will require standing and sitting throughout the day. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. This is a full-time position. Days and hours will be determine at the property level to suit the business needs of the community. This schedule may change to accommodate the business needs of the property. Required Job Experience and Skills: • High School Diploma, • Preferred; AA or BA degree in Hospitality, Property Management, or Related field is a strong plus, • Minimum of one (1) year related Front Desk Supervisor experience and/or hospitality training OR 3+ years of experience in a Front Desk Agent role with capability and readiness to supervise a team., • Must possess strong managerial background with ability to supervise a Team, • Must be proficient and working knowledge of Microsoft Office Applications., • Bi-lingual; Spanish and English may be required at some properties. Employee reports directly to the Property Manager. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to Live Long. StretchLab has assembled a team of experts already certified in a variety of related fields including physical therapy, chiropractic medicine, yoga, Pilates, and more and brought in the worlds leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals assembled anywhere. StretchLabs proprietary flexologist training ensures clients receive a world-class stretching session. POSITION: The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Sales Representative also assists with retaining current members. A background in fitness or hospitality is preferred but not required. We are initially looking for 10-15 hours a week with an aptitude to grow. REQUIREMENTS: Excellent sales, communication, and customer service skills required (must have sales experience) Goal-oriented with an ability to achieve sales in memberships for one-on-one and group-assisted stretch and retail Ability to learn and use the Club Ready software system Ability to stand or sit for up to 8 hours throughout the workday Must be fluent in English and Spanish and have excellent communication skills via in-person, phone, and email Must be able to work under pressure and meet tight deadlines Must have proficient computer skills - ability to work with multiple systems Daily and/or occasional travel may be required. RESPONSIBILITIES: Assist the General Manager with the sales process of lead generation, follow-up, and closing Book and confirm intro classes Manage the front desk to greet and check in clients and prospects when they enter the studio Conduct tours of the facility while establishing a relationship and targeting individual needs and wants Maintain an acceptable level of personal sales production based on studio KPI Emphasize and enforce the objectives of the club as a fitness and wellness provider Present available services to current or prospective members Book quality appointments to achieve the monthly sales quota and follow up with leads and missed intro classes Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club Ensure the studio is clean and tidy Other duties as assigned COMPENSATION & PERKS: Competitive compensation based on experience Free or discounted memberships Commission paid on sales Opportunity for a bonus based on performance. Huge opportunities for growth within the studios, including additional sales and management opportunities

Job Description The Front Desk Agent (Overnight shift) team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service., • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions., • Coordinate with office administrative staff to maintain and update all unit owner information in computer database., • Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner., • Report any violations of the Rules and Regulations that are noticed at any time., • Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors., • Maintain the “key” control system and assure that all keys are locked and accounted for at all times., • Be familiar with the fire alarm system operations and report all incidents to management., • Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons., • Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services., • Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 40 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. Position Type/Expected Hours of Work Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property. Required Education and Experience • High school diploma or GED; some college preferred, • Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills, • Minimum six months related experience and/or training., • Previous work experience in the in a high-rise property setting is highly desired. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness’ mission to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone® As an Overnight Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits • On-Demand Pay, • Medical, Dental and Vision insurance (full time employees only), • Employee perks and discount program, • Free Black Card Membership, • Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in., • Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies., • Resolve member concerns and escalate to a Manager as needed., • Answer phones in a friendly manner and assist callers with their inquiries., • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships., • Perform prospective member calls and tours; assessing their membership needs., • Execute retail transactions with accuracy and drive sales goals., • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area., • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule., • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns., • 6-12 months of experience in a customer service environment is preferred, • Must be 18 years of age, • Willing to become CPR/AED Certified (Training provided by Planet Fitness), • Basic computer proficiency, • Ability to lift up to 50 pounds, • Ability to walk and stand for prolonged periods of time, • Ability to continuously talk in person or on the phone during shift

Job DescriptionCompany Description From our dazzling location in the heart of Miami, we offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our Front Desk team as a Overnight Front Office Supervisor at Hyde Midtown, Miami. JOIN THE ENNISMORE FAMILY TODAY! Job Description Job Purpose: Under the guidance of the Front Desk Manager, ensure Guest Services runs as an efficient and organized unit; act as the main contact/service center for internal and external guests; increase communication between departments throughout the property by coordinating the process of receiving and resolving guest issues and requests. Gain guest loyalty by utilizing the provided systems and tools consistently and efficiently while providing leadership and direction for the Guest Services Department, including training, motivating and managing the employees. Duties & Functions: • Determine work procedures, prepares work schedules, and expedites workflow of subordinates; assign duties and examines work for preciseness, neatness, and conformance to policies and procedures; study and standardize procedures to improve efficiency of subordinates., • Adjust errors and responds to concerns., • Keep records of room availability, rates, etc., • Make, confirm and cancel reservations, usually over telephone, fax or other reservation system., • On a daily basis, block rooms for V.I.P.’s, and “sets the house” (balances and assigns rooms)., • Track and bill “no-show” guests., • Understand and enforce hotel and company credit policies., • Utilize yield management polices to maximize revenue and occupancy and work closely with sales department to implement strategies to maximize room revenue., • Other duties as assigned., • Answer all phone calls promptly and in a courteous manner., • Be knowledgeable of current rates, marketing specials, hotel operations and other information necessary to answer guest inquiries., • Know the layout of the hotel including all room types, suites and meeting rooms., • Have a complete working knowledge of the reservation functions in the hotel., • Be aware at all times of the selling status of the hotel., • Have a complete knowledge of our special rates and packages and know which benefits are included in each., • Secure all required information from the guest when making a reservation., • Understand and follow reservation policy pertaining to guarantees, cancellations and no-shows and communicate them clearly to each guest., • Responds to all customer requests in a timely and personable manner., • Follow up on any guest requests to ensure satisfaction in a friendly and professional service style., • Process all advance deposits on future reservations, and post each deposit to guest’s reservation., • Balance shift audit and run necessary reports daily., • Handle daily correspondence; respond to inquiries and make reservations as needed, maintain correspondence files, mail out brochures as requested., • Be aware of, and adhere to the rules and regulation of the hotel and the Reservations department., • Plan and participate in departmental meetings assisting in development of daily operations and the overall reservation department and related areas., • Create and maintain positive relationships with all other departments and know how they relate to the reservations department., • Be knowledgeable of spa including basic service treatments, rates and any other information necessary to answer guest inquiries., • Assist with inputting weekend third party reservations such as internet and wholesale., • Perform daily office duties and any other projects assigned by managers., • Attends all scheduled trainings, classes and meetings, • Comply with Ennismore Work Rules and Standards of Conduct, • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams., • Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information., • Remain calm and alert, especially during emergency situations and/or heavy hotel/restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed., • Health and Safety, • Food Hygiene, • Maintenance, • Emergency Procedures In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * • Attend mandatory meetings including divisional meetings, staff meetings, etc., • Participate in community events and ensure corporate social responsibility goals of the company are met., • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used., • Keep work area clean and organized., • Ensure confidential documents are kept in a secured area., • When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized., • Complete other duties as assigned by the Department Head.., • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards. Assimilate into the company’s culture through understanding, supporting and participating in all the company elements. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property. SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability preferred. Qualifications SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • High School Diploma or equivalent required. Bachelor’s Degree preferred, • Minimum two (2) years’ experience in reservations, one year experience in front desk operations, and one year experience in direct sales or retail trade; OR, an equivalent combination of education and experience. Preferably in an upscale or lifestyle brand hotel, • Proven team leader with a high level of energy and motivation with a proven track record of living the company's values, • An intermediate to proficient understanding of Computer systems such as: Opera, GoConcierge, HotSOS, Microsoft Word, Excel & Outlook is preferred, • Enter and locate work related information using computers and/or point of sale systems, • Ability to spend extended lengths of time viewing a computer screen, • Possess a gracious, friendly, and fun demeanor, • Ability to multitask, work in a fast-paced environment and have a high level attention to detail, • Maintain positive and productive working relationships with other employees and departments, • Ability to work independently and to partner with others to promote an environment of teamwork, • Must be able to stand or walk a minimum eight-hour shift., • Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations., • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary., • Must have excellent communication skills and be able to read, write, speak and understand English., • Must be able to work inside and outside at all times of the year as needed, based upon business volumes., • Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, • Any other reasonable duties as assigned by the supervisor or manager., • We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description LOOKING FOR ENGAGING & CHARISMATIC PERSON FOR FRONT DESK AGENT/HOUSE MANAGER POSITION IN LITTLE HAVANA - MIAMI, FL THE COMPANY Life House is a collection of locally-rooted hotels for discerning travelers. We create beautiful, comfortable spaces with authentic narratives to encourage more meaningful and more frequent travel. We are opening a fabulous new addition to our portfolio – ‘Life House, Little Havana’ in Miami and we are looking for great talent to join our team! ; We are immediately hiring hotel front desk and community professionals, what we call House Managers, to join the Life House Little Havana team to create meaningful experience and provide authentic hospitality to our guests. This is a fast-paced operation requiring a lot of energy and it is highly focused attention to detail. • House Managers House Managers are the primary brand ambassadors at each Life House. They are the face of our Houses and the primary point of contact with our guests. The House Manager is the Maître d’, host, front desk agent, concierge and housekeeping manager, all in one, and is primarily responsible for both ensuring an excellent guest experience and managing the seamless operation of the House. We hire House Managers who are authentic connectors, are high in conscientiousness, have genuine stories to tell, are humble and overwhelmingly representative of our brand. Most importantly, we hire House Managers we believe in! It is crucial that House Managers execute their role at Life House to perfection - they must live and breathe our house rules and service culture, showing up each day with a positive attitude and a strong desire to positively impact the experiences that our guests seek when staying with us. At a high level, hotels all offer the same products and services, but HOW we go about it and WHY, will ensure that our guests don’t just leave with a good night’s sleep, but with a meaningful memory. Ultimately, House Managers distinguish our brand experience from all other hotel brands. Duties and Responsibilities House Managers are responsible for performing all front desk related functions including, but not limited to, checking guests in and out, making room and restaurant reservations, ensuring all daily guest amenities are prepared and delivered on time, providing information about the hotel and the local vicinity and ensuring that our guests always have everything they need. Specifically, you would be performing the following tasks to the highest standards: • Manage the guest check-in/check-out process while engaging with guests, • Assist with room reservations, changes and guest requests, • Assist in the coordination between the front desk and other departments (housekeeping, maintenance, kitchen, F&B and Central Support)., • Inspect clean rooms to prepare them for guest arrival, • Prepare and deliver VIP amenities, • Provide administrative and reception support to management and other team members, • Manage all internal and external guest communication, • Ensure our public lobby spaces are maintained in excellent order, • Liaison between the Corporate Central Support teams, • Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and other guest needs, • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner, • Able to work morning or evening shifts, as required, • Able to work weekends, holidays or special events, as required, • Strong organizational abilities, • Excellent guest service skills with a genuine desire to be helpful, • Excellent communication skills, • Excellent problem solving skills, • Strong multi-tasking skills and creative thinking, • Good knowledge of the Miami area and things to do, and places to go – or enthusiasm to acquire that knowledge. Enjoys sharing wonderful food, outdoor adventures, and local experiences in the Miami / Miami Beach areas, • Flexibility to jump in and assist other departments when necessary, • Warm, accessible and genuine, • Natural connector who thrives on bringing people together and creating a sense of community, • Has an organic connection to the locale and community of Little Havana, • Organically creates spaces and experiences that feel personal and unique If you are interested in joining the Life House family, please send us your resume for consideration. Please be sure to include your phone number and email. Job Type: • Paid time off, • Holiday pay, • Referral program, • 8-hour shifts, • Day and evening shifts available, • Holidays and weekend availability may be required, • Monday to Sunday work weeks, • Hotel: 1 year (preferred), • Day Shift (Preferred), • Afternoon Shift (Preferred) LIFE HOUSE BRAND PILLARS: THOUGHTFUL Being thoughtful means considering each detail in the context of our larger objectives. We remain thoughtful through research and looking beyond the surface to find deeper stories and create more meaningful experiences. AUTHENTIC Being authentic means telling a true and cohesive story. From interior design to uniforms, menus,programming, music, and the people we hire, authenticity creates a cohesive story that serves as a point of connection for our guests. HEALTHY We believe that a healthy action has a ripple effect that promotes more healthy behavior. A healthy meal, morning meditation or even a generous conversation with our staff can galvanize a world movement. COMMUNITY ORIENTED Being community-oriented means we create spaces and experiences built for organic human connection. Meeting new people through travel, especially locals, allows guests to feel like they belong. MODERN LUXURY We believe luxury is a function of attention to detail, communication, generosity and access to authentic experiences. We must create spaces where our guests feel taken care of, that they’re getting an experience that feels personal and unique.

Job DescriptionJob Description: Front Desk Manager on Duty Company: Anatomy Status: Full-time; weekdays and weekends required Location: Miami Beach Flagship Location Anatomy has positioned itself on the cutting edge of wellness with a center that embodies the future of fitness. We are seeking professionals who are energetic, driven, goal oriented and service minded with the ability to build long lasting relationships. The Manager on Duty plays a critical role in servicing and retaining our exclusive membership base. Professional Attributes: • Self Motivated. You have an internal drive to be successful and know what it takes to get the job done., • Stellar organizational skills. You stay on top of things in a graceful and professional manner., • Leader. Ability to hire, train and supervise staff, • Strong communication skills, you are innovative and creative and quick on your feet., • Strong customer service focus. It's your pleasure to get stuff done!, • Reliable, computer savvy, and upbeatPersonal Attributes:, • Fun. You're the kind of person who can talk to anyone; you're flexible, fearless, and excited to help build something really special., • Ability to build long lasting relationships, • Positive attitude. Smile!, • Energetic personality and ability to interact with clients, • Ability interact with many different types of personalities, • Fitness enthusiast. You live the lifestyleJob Responsibilities:, • Train, hire and supervise front desk staff, • Manage front desk schedule, • Professionally welcome members and guests, answer phones, • Maintain a professional appearance and neat front desk, • Manage and reply to all freeze and billing inquiries; handle all past due memberships, • Walk facility frequently to monitor any daily issues that need to be addressed or problems/complaints that need to be addressed

Job DescriptionBe fit. Change lives. Have fun. Do you value the importance of fitness as a part of a healthy lifestyle? Orangetheory Fitness is looking for passionate and innovative individuals that can enhance our members experience and be a brand ambassador for the OTF community. The Orangetheory Fitness sales team is eager to motivate everyone who walks through the door, calls for more information, or expresses even the slightest interest in improving themselves. With over 1,500 studios and representation in 20+ countries- Orangetheory Fitness has become the trusted global leader of innovative heart rate-based interval training. Are you passionate, positive, and can talk to anyone? If so, Orangetheory Fitness is interested in learning more about YOU! Life of an Assistant Studio Manager at Orangetheory: • Welcoming everyone who enters the studio with enthusiasm, energy and knowledge, • Presenting the OTF concept to any interested prospects, also known as intros, • Assisting with the creation of weekly schedules for sales associates, • Maintaining our front desk, which includes: answering phones, talking to members and other tasks as needed, • Leading the studios operations in collaboration with the Studio Manager, • Presenting studio tours to potential members, • Collaborating hand-in-hand with the coaching team to guide intros through their first Orangetheory workout, • Selling memberships to help the studio thrive while achieving required personal sales goals, • Following up on prospects and conducting other outreach calls to support studio growth, • Handling members concerns in a professional and objective manner, • Participating in studio marketing and outreach events, • Working with the Studio Manager in the training and development of sales associates, • Ensuring all areas of the studio are kept clean and organizedAre you Qualified?, • 1-3 years of management experience (preferred), • High School Diploma or equivalent, • Experience working in a sales, retail or fitness environment (preferred), • Experience in a customer-facing role (preferred), • Willing and able to work nights, weekends, and holidays as neededPosition Type: This position is a full-time opportunity. Why Join Orangetheory Fitness? • Generous compensation package that includes a base hourly rate, commission, & bonus, • Monthly bonus opportunities for reaching various performance targets, • Free Orangetheory corporate studio membership, • Employee discount on Orangetheory retail & partner brands, • Paid Time Off, • Paid holidays, • Opportunities for growth and professional development, • Ability to positively impact the lives of our members and communities, • Being part of a team with a shared passion for fitnessSo, if you have a passion for a career in fitness, love to sell, and are motivated to spread More Life to our members and community, we would like to meet YOU!

Job Description WE ARE HOSTING AN OPEN HOUSE FOR ALL FRONT DESK / HOUSE MANAGER POSITIONS SATURDAY 10/23 - FROM 11AM-6PM LIFE HOUSE LITTLE HAVANA - 528 SW 9th AVENUE, MIAMI THE COMPANY Life House is a collection of locally-rooted hotels for discerning travelers. We create beautiful, comfortable spaces with authentic narratives to encourage more meaningful and more frequent travel. We are opening a fabulous new addition to our portfolio – ‘Life House, Little Havana’ in Miami and we are looking for great talent to join our team! ; We are immediately hiring hotel front desk and community professionals, what we call House Managers, to join the Life House Little Havana team to create meaningful experience and provide authentic hospitality to our guests. This is a fast-paced operation requiring a lot of energy and it is highly focused attention to detail. • House Managers House Managers are the primary brand ambassadors at each Life House. They are the face of our Houses and the primary point of contact with our guests. The House Manager is the Maître d’, host, front desk agent, concierge and housekeeping manager, all in one, and is primarily responsible for both ensuring an excellent guest experience and managing the seamless operation of the House. We hire House Managers who are authentic connectors, are high in conscientiousness, have genuine stories to tell, are humble and overwhelmingly representative of our brand. Most importantly, we hire House Managers we believe in! It is crucial that House Managers execute their role at Life House to perfection - they must live and breathe our house rules and service culture, showing up each day with a positive attitude and a strong desire to positively impact the experiences that our guests seek when staying with us. At a high level, hotels all offer the same products and services, but HOW we go about it and WHY, will ensure that our guests don’t just leave with a good night’s sleep, but with a meaningful memory. Ultimately, House Managers distinguish our brand experience from all other hotel brands. Duties and Responsibilities House Managers are responsible for performing all front desk related functions including, but not limited to, checking guests in and out, making room and restaurant reservations, ensuring all daily guest amenities are prepared and delivered on time, providing information about the hotel and the local vicinity and ensuring that our guests always have everything they need. Specifically, you would be performing the following tasks to the highest standards: • Manage the guest check-in/check-out process while engaging with guests, • Assist with room reservations, changes and guest requests, • Assist in the coordination between the front desk and other departments (housekeeping, maintenance, kitchen, F&B and Central Support)., • Inspect clean rooms to prepare them for guest arrival, • Prepare and deliver VIP amenities, • Provide administrative and reception support to management and other team members, • Manage all internal and external guest communication, • Ensure our public lobby spaces are maintained in excellent order, • Liaison between the Corporate Central Support teams, • Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and other guest needs, • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner, • Able to work morning or evening shifts, as required, • Able to work weekends, holidays or special events, as required, • Strong organizational abilities, • Excellent guest service skills with a genuine desire to be helpful, • Excellent communication skills, • Excellent problem solving skills, • Strong multi-tasking skills and creative thinking, • Good knowledge of the Miami area and things to do, and places to go – or enthusiasm to acquire that knowledge. Enjoys sharing wonderful food, outdoor adventures, and local experiences in the Miami / Miami Beach areas, • Flexibility to jump in and assist other departments when necessary, • Warm, accessible and genuine, • Natural connector who thrives on bringing people together and creating a sense of community, • Has an organic connection to the locale and community of Little Havana, • Organically creates spaces and experiences that feel personal and unique If you are interested in joining the Life House family, please send us your resume for consideration. Please be sure to include your phone number and email. Job Type: • Paid time off, • Holiday pay, • Referral program, • 8-hour shifts, • Day and evening shifts available, • Holidays and weekend availability may be required, • Monday to Sunday work weeks, • Hotel: 1 year (preferred), • Day Shift (Preferred), • Afternoon Shift (Preferred)

Job DescriptionCompany Description From our dazzling location in the heart of Miami, SLS offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our Front Desk team as a Front Desk Agent located at SLS LUX, Miami. JOIN THE SLS FAMILY TODAY! Job Description Job Purpose: Under the general guidance of the Front Office Manager, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program. Duties & Functions: • Actively welcome, greet, and check guests in, • Inform guests with a savvy knowledge of the hotel, its services, the city, and local ‘happenings’, • Ensure all requests are dealt with accurately and they receive the appropriate service, attention, and follow up, • Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservations, walk ins, VIP guests, groups, etc., • Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries, • Deal with all guest requests, accidents, and/or thefts promptly, no later than within a 20 minute response time, and record all matters in HotSos or hotel-specific recording process, • Update and maintain the reception handover book, and pass on all guest feedback to the Manager on duty so appropriate action may be taken, • Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with THE COMPANY confidentiality standards, • Ensure the correct procedure and policy standards are adhered to, • Ensure all necessary supplies are available for the front desk, manage par stock, and order supplies, • Complete the appropriate reports and audits during the overnight shift, • Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payments; third-party payments, international currency, etc., • Encourage up-selling in order to maximize rates, • Ensure work areas are cleaned and maintained at all times, • Any other reasonable duties as assigned by the supervisor or manager ADDITIONAL RESPONSIBILITIES • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams., • Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions, and provide accurate information., • Remain calm and alert, especially during emergencies and/or heavy restaurant activity, serving as a role model for the team and other employees. Interact with other department personnel and venue staff as needed., • Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations. To be aware of and ensure constant compliance with all necessary operational policies including: • Health and Safety, • Food Hygiene, • Maintenance, • Emergency Procedures, • Liquor Licensing SUPPORTIVE FUNCTIONS In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Attend mandatory meetings including divisional meetings, staff meetings, etc., • Participate in community events and ensure corporate social responsibility goals of the company are met., • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table, and any departmental-specific systems used., • Keep the work area clean and organized., • Ensure confidential documents are kept in a secured area., • When disposing of confidential documents that contain any personally identifiable information, they must be shredded or pulverized., • Complete other duties as assigned by the Department Head., • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards., • Ensure compliance with the company’s policies and procedures. OTHER DUTIES Assimilate into the company’s culture through understanding, supporting, and participating in all the company elements. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property. SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged, or lost PPE, or equipment that does not fit properly, to your Manager. Requires the ability to lift large and heavy packages and boxes and the ability to load and unload small and large boxes as needed. Must have the ability to safely lift a minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment. GROOMING/UNIFORMS All employees must maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability preferred. Qualifications SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Bachelor’s Degree preferred. High School Diploma or equivalent required, • One (1) to two (2) years in a public contact position, preferably in an upscale or lifestyle brand hotel, • Ability to work overnight, • An intermediate to proficient understanding of Computer systems such as Opera, Go Concierge, HotSOS, Microsoft Word, Excel & Outlook is preferred, • Enter and locate work-related information using computers and/or point-of-sale systems, • Ability to spend extended lengths of time viewing a computer screen, • Possess a gracious, friendly, and fun demeanor, • Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail, • Maintain positive and productive working relationships with other employees and departments, • Ability to work independently and to partner with others to promote an environment of teamwork, • Must be able to stand or walk a minimum eight-hour shift., • Must be observant and quick to respond to various situations while also multitasking and handling stressful situations., • Must be able to twist, tow (push or pull), reach, bend climb, and carry objects as necessary., • Must have excellent communication skills and be able to read, write, speak, and understand English., • Must be able to work inside and outside at all times of the year as needed, based on business volumes. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description What we offer: • Competitive salary, • Incentive/bonus Opportunities, • Onsite housing discount available, • Medical/Dental/Vision benefits on day one, • 401k (matching), • Employee Referral Program, • Employee Recognition Program What you can expect to do in this role… A concierge position requires a passion for people and dedication to providing superior customer service at all times within a luxury residential setting. The concierge position is often demanding and fast-paced, requiring excellent time management and problem-solving skills. On a daily basis the concierge will interact with residents and guests from varied backgrounds and walks-of-life, and therefore an amicable personality and unflappable disposition are a must for a successful concierge. Working as a Concierge means that your focus is to ensure the needs and requests of residents are met and that each resident has a memorable 5-star, community-living experience. The Concierge is expected to have an in-depth knowledge of the local area. Residents will approach the concierge with questions, seeking suggestions, and demanding problem resolutions. Position Responsibilities • Ability to work Saturday shift, • Demonstrates superior customer service at all times and a genuine desire to serve., • Warmly greets and directs residents and guests arriving to or departing from the property., • Maintains an active presence at the Front Desk. Monitors and announces visitors and controls access to the property. Reviews access control cameras frequently and reports any suspicious activity according to Front Desk procedures., • Handles all concierge duties with enthusiasm including, but not limited to: processing incoming mail and outgoing packages; answering questions, making recommendations, and making arrangements on items such as transportation, restaurant reservations, personal shopping, health and beauty services, and cultural events; travel and meeting planning; delivering dry cleaning; and coordinating housekeeping or other community-specific services (for example, dog walking)., • Possesses an in-depth knowledge of the attractions, nightlife, and special services of the surrounding area in order to enhance a 5-star residential-living experience., • Maintains familiarity of all community amenities and activities. Gives directions to amenities and events within the property., • Adheres to all Front Desk procedures including, but not limited to: reviewing and completing Daily Activity Reports (DAR); completing incident reports for management; and responding to emergency situations., • Adheres to company standards for resident and guest services., • Undertakes administrative tasks related to the Front Desk and back-of-house operations as requested., • Ensures that resident and guest concerns are resolved in a professional and timely manner. Reports to the Community Manager on any resident or guest dissatisfaction., • Maintains a professional demeanor and polished appearance at all times., • Follows safety procedures and maintains a safe work environment. We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job DescriptionDescription: Concierge Community Manager No one Hourly (Non-Exempt eligible for overtime) A Concierge position requires a passion for people and dedication to providing superior customer service at all times within a luxury residential setting. The concierge position is often demanding and fast-paced, requiring excellent time management and problem-solving skills. On a daily basis the concierge will interact with residents, vendors, and guests from varied backgrounds and walks-of-life, and therefore an amicable personality and unflappable disposition are a must for a successful concierge. Fluency in one or more foreign languages is also a plus.. Qualifications Each duty must be performed with the focus and accuracy it requires. The essential knowledge, skills and abilities you need are outlined below. Reasonable accommodations may be made to enable individuals with disabilities to perform the job’s essential functions. Responsibilities • Handles all resident and/or guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with the office services, hours of operation, key personnel, in-house events, directions, etc.. Responds to all customer requests in an accurate and timely manner making recommendations based on local knowledge and office practices., • Responsible to play an active role in the renewal process as requested., • Project an approachable and professional image in personal appearance, manner, and demeanor., • Maintain a work environment of cleanliness and organization., • Acknowledge and greet all residents and guests with utmost courtesy and urgency, moving out from behind the front desk to open doors and assist residents and guests as necessary., • Listen and work with residents who present service opportunities. Attempt to resolve them and/or elevate to the Property Manager when matters are outside scope or ability., • Serve as information liaison to Property Manager. Responsible for reporting unusual or extraordinary circumstances regarding the property or residents., • Follow up with customers to assure successful completion., • Maintain key log and all applicable data sheets. Take ownership of all appropriately loaned keys or fobs to vendors, contractors, residents and/or guests., • Responsible for maintaining a professional appearance and attitude at all times., • Responsible for seeking educational opportunities and self-improvement for personal growth and development., • Process packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner., • Works harmoniously and professionally with co-workers and supervisors., • Assure that desk collateral and information for restaurants, museums, attractions, maps and other local attractions are updated and current. Know what activities are available in the city (theatre, sports, concerts, shows, and special exhibits, sightseeing) and establish close contacts with vendors in these areas in order to provide information, ticketing, and reservations for residents and guests., • Maintains familiarity of all community amenities and activities. Gives directions to amenities and events within the property., • Utilizes a variety of software programs as per the needs of the community/property. Adheres to all Front Desk procedures including, but not limited, to; reviewing and completing Daily Activity Reports; completing incident reports for management; and responding to emergency situations., • Maintains consistent presence at work station., • When so directed, participate in resident organization and functions., • Use professional telephone etiquette in handling resident and prospect requests. Use OneSite Service Requests system when necessary., • Assist and coordinate with new move-ins as necessary., • Provide administrative assistance with resident files, ledgers, which may include information regarding current employment, work telephone, number of vehicles parked on property, license numbers, assigned parking number/permit, and emergency information., • Provide access control services and remain vigilant of non-residents and their purpose for being on property. Monitors and announces visitors and controls access to the property. Reviews access control cameras frequently and reports any suspicious activity according to Front Desk Procedures., • Adheres to company standards for resident and guest services., • A High School education or equivalent is required; a college degree in hospitality management or business administration is a plus but not a requirement., • Ability to fluently read and write English, • Accurately perform intermediate mathematical functions. Professional Experience • A minimum of one year of high-end luxury hospitality or property management experience is preferred. Attendance/Travel • Ability and flexibility to work any of the seven days of the week, 52 weeks of the year including recognized Holidays. Our property staffing limitation makes it critical for you to work your scheduled hours consistently as well as overtime if necessary when requested., • Ability and flexibility to serve on-call, as scheduled or as necessary., • Ability to travel to attend various company gatherings either in the general vicinity of your home, property or in another state. Licenses/Equipment • A valid driver’s license and current automobile insurance are required; the position requires own vehicle to fulfill all of the job’s functions. Skills • Must demonstrate a positive attitude and professional demeanor, service as an ambassador for the company, and encourage co-workers to do the same., • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to problem-solve issues for residents and/or guests., • Excellent communication, organizational, decision-making, and interpersonal skills, • Team-oriented with the ability to work independently on occasion, • Strong customer service orientation, • Ability to read, analyze, and interpret all forms of information, • Well-organized with the ability to prioritize and multi-task under pressure, • Demonstrate tact and diplomacy, • Ability to stand, walk, sit, talk, and use a phone. Ability to lift up to 30-50 pounds. Requires the use of close and distance vision. Computer Skills • Basic computer and Internet knowledge, • Expanded knowledge of the Internet, • Intermediate knowledge of MS Word and Excel; proficiency with Outlook, • Ability to operate and understand personal computer functions and company-utilized software packages Learning and Development • Commit to ongoing professional development and career growth Career Apparel • Must wear career apparel based on defined company standards The Bainbridge Companies is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities What do I do as a Doorperson/Driver? As our newest team member, you will be an integral part of the warm welcome and fond farewell process. Some duties include: • Greet and assist hotel guests arriving and departing the hotel in a professional and courteous manner., • Safely transporting guests from the resort or parking facility to hotel, shopping or other areas depending on location., • Greet guests at hotel curbside and offer them assistance, which can include: opening doors, carrying luggage into the hotel and/or directing them to the front desk for check-in., • Hail taxi cabs for any guest requesting one., • Dispatch a sufficient number of taxi cabs to the hotel and/or to other loading points., • Provide accurate information and directions regarding the hotel and/or surrounding area., • Monitor the hotel entrance for any suspicious activity., • Communicate with drivers, co-workers, and supervisors and address any concerns., • Write factual reports regarding items that deviate from normal operation., • Identify and report any safety issues immediately to supervisor., • Clean and maintain surrounding work area (to include glass cleaning and sweeping of trash)., • Clean break room (to include empting trash, vacuuming and wiping down of table)., • Complete other duties as assigned., • Perform vehicle inspections, maintaining cleanliness of bus interiors, fueling of buses, logging trip counts and assisting disabled passengers., • Responsible for being at work every scheduled day, on time and in uniform., • Possess a valid state-issued driver’s license to be carried with driver, at all times, while on duty., • Have and maintain an acceptable DMV record., • Courteously assist Guests by answering any questions they may have. If necessary, direct the Guest to the Facility Manager for further assistance., • Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager., • Communicate debris, water, oil spills and etc. to garage office., • Substitute for Cashiers or Valets, when necessary, if authorized., • Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage., • Assisting guests with luggage and other traveling items, if applicable (e.g. operating shuttle buses at an airport location)., • Assist Facility Manager with other duties as needed. Notes: This job posting does not include the full range of functions/duties of the position. Associate will be required to perform any other job-related duties as assigned by their supervisor including the corporate office. This document does not create any employment contract, implied or otherwise, other than an “at will” employment relationship. A full job description is available upon request. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. Must be punctual when scheduled to work and have excellent attendance. Education/Experience Required: Less than High School education or one month related experience, training or an equivalent combination of education and experience. Prior guest service and hotel experience preferred. License Requirement: Must have a valid state-issued driver’s license with a current address and acceptable driving record. Knowledge: Knowledge of metro area is desirable. Appearance: Associates will be required to maintain a neat and clean appearance and be in complete uniform at all times. Associates are to follow all guidelines stated in the Associate Handbook concerning standards of appearance, hygiene, grooming and dress. Language skills: Must be able to read and write English exceptionally well. Ability to communicate effectively with passengers, drivers, and co-workers on all socio-economical levels. Ability to read and comprehend simple instructions and short correspondence. Be able to write simple correspondence and/or reports legibly. Ability to effectively present information one-on-one and in group situations to guests, fellow associates, passengers, and drivers. Mathematical Skills: Ability to add, subtract, two digit numbers and multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to make sound judgments. Ability to educate others about policy/procedures, but not enforce policy/procedures. Ability to apply patience when communicating with others in difficult situations. Other Skills and Abilities: Ability to carry out assigned tasks and duties completely and effectively. Ability to perform assigned duties with minimal supervision. Ability to demonstrate fair and impartial judgment. Materials and Equipment Directly Used in Role: Hotel shuttle vehicle, two way radios, various report forms, information logs, brochures, pens and pencils. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel in order to handle cash and equipment; talk and listen. Associates are frequently required to reach and or sign (communicate) with hands and arms. The associate is occasionally required to sit and climb or balance. Associates work in and around potentially dangerous traffic situations, and associates are to be safety conscious at all times. Associates are regularly exposed to outside weather conditions including snow storms and extreme heat. Associates are regularly exposed to high levels of noise and/or fumes from vehicles. Associates on occasion must lift/move up to 75 lbs. SP+ Hospitality is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ Hospitality does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. *USA Parking will provide reasonable accommodations during its interviews for individuals with disabilities, including providing a sign language interpreter, upon request. Please email your request for a reasonable accommodation to this email address: . Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic F/T Bell Attendant. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more"..... This position is responsible for representing Arlo and setting the tone for a guests experience. Welcoming guests to the hotel; opening doors; providing luggage assistance; assisting with valet parking and Front Desk Support. RESPONSIBILITIES AND AUTHORITIES: • Always treat guests with courtesy and respect in a variety of situations, • Honesty & Integrity, • Delivers outstanding service and creates memorable experiences., • Handles guest complaints promptly and professionally., • Reports guest concerns or comments to the Manager on Duty., • Establishes and develops long term customer relationships providing value and profitability., • Coordinates and multi-tasks job duties in an active environment Greeting and Welcoming Guests • Always greets guests in a friendly manner., • Speaks in clear and discreet sentences., • Positions self at the main entrance to open and hold the door for all guests entering and leaving the building., • Opens vehicle doors and greet guests., • Assist arriving guests with luggage upon entering and exiting the building., • Escort guests to their room and handles luggage., • Secure and stores luggage for guests., • Retrieve luggage for departing guests., • Escorts guests to their room with luggage., • Familiarizes guests with in-room facilities, TV, Thermostat, lighting, and features in the room., • Conducts guest's orientation of outlets, fitness center, general area attractions, etc., • Maintains good posture when interacting and greeting guests., • Assists and coordinates with Front Desk for any special requests., • Familiarizes themselves with all VIPs and Arrivals, • Reports any guest concerns or comments to the Rooms Division Manager and Assistant Manager., • Checks messages, mail, and Movement of the Day, • Assists Front Desk and Night Audit when necessary., • Overnight duties include: hotel patrols, deliveries, and room service., • Delivers guests packages, parcels, and newspapers., • Cleans and tidy's the bell closet and carts., • Calls for vehicles from the parking garage., • Assists in calling and retrieving cabs for guests upon request., • Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:, • Must be able to lift up to 30lbs and stand for long periods of time ABOUT ARLO WYNWOOD Known for its colorful murals, art deco, hip vibe, and Miami’s best nightlife scene, Wynwood is the city’s most vibrant district. Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world’s best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape. Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool with an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There will be a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and “beer garden”, a gallery space that concerts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness rom, exterior yoga deck, and a hospitality suite. To bring the art vibes of Wynwood to the property, Arlo Wynwood will have interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior façade which will feature graffiti and artwork by local Miami-based artists. BENEFITS • Complimentary Parking, • 401k Match, • Paid Holidays, • Paid Time Off, • Medical, Dental, Vision insurance, • Free Meals, • Tuition Reimbursement, • Training & Development

Take direction from the Community Lead and the Community Manager to support the Community Team as necessary. Community and act as the "face" of WeWork! You will report to your building each day to support the Community Management team. Cover the front desk during the building's set business hours an

We are looking for a customer-focused Guest Service Supervisor to join our team! As the Guest Service Supervisor, you will greet customers as they arrive, assist them with checking in and out, and handle front desk operations. You will also ensure that the front desk staff you supervise provide gues

Arlo Hotels is seeking a dynamic Lobby Host | Front Desk Agent. Report guest concerns or comments to the Front Desk Supervisor/Duty Manager.