Facilities & Building Operations Manager
9 days ago
Miami
Job Description CTTI is seeking a Facilities & Building Operations Manager who operates like a field general—not a facilities caretaker. This role owns the end-to-end performance of modern building operations, overseeing daily facility performance, preventative maintenance, safety systems, vendor networks, and mid-scale renovation projects across an active corporate campus. The ideal candidate is highly organized, decisive under pressure, and fluent in managing work through ticketing systems, vendors, budgets, and real-time communication. Core Responsibilities Building Operations & Reliability • Own daily operational readiness of all buildings, grounds, and shared spaces, • Ensure uninterrupted performance of HVAC, electrical, plumbing, fire safety, access control, utilities, and security-related systems, • Lead preventative maintenance programs to reduce downtime, risk, and reactive spend, • Event Related building access and coordination with building owner and management team Vendor & Trade Network Management • Build, manage, and hold accountable a network of contracted trades (electrical, mechanical, plumbing, fire systems, general contractors, cleaning, landscaping, security), • Negotiate scopes, bids, SLAs, and service contracts, • Drive vendor performance using clear metrics, timelines, and documented outcomes, • Lead small-to-mid size renovation and improvement projects from planning through completion, • Coordinate contractors, internal stakeholders, schedules, permits, and inspections, • Use ticketing and work-order systems to intake, track, prioritize, resolve, and close service requests, • Maintain clean documentation, maintenance records, compliance logs, and asset tracking, • Leverage technology to improve response times, visibility, and operational control Budgeting & Cost Control • Own facilities operating budgets and track spend against forecast, • Prepare cost estimates for moves upgrades, repairs, and capital improvements, • Identify cost-avoidance opportunities without compromising safety or reliability Safety, Compliance & Risk Management • Ensure all facilities meet OSHA, fire code, life-safety, and environmental regulations, • Oversee fire prevention systems (extinguishers, sprinklers, standpipes, hydrants), • Coordinate inspections, permitting, and regulatory filings as required, • Maintain a safe, compliant, and professional work environment at all times Leadership & Communication • Act as the single point of accountability for facilities operations, • Communicate clearly with executives, department leaders, vendors, and on-site staff, • Translate technical issues into plain-language updates for leadership, • Lead with urgency, professionalism, and follow-through Required Experience & Profile • 5+ years in facilities management, building operations, construction management, or a related field, • Proven experience managing vendors and trades, not just internal staff, • Demonstrated success managing budgets, schedules, and multiple concurrent priorities, • Strong problem-solving skills with a bias toward action and resolution, • Comfortable operating in a fast-moving, high-expectation environment, • Experience using ticketing systems, work-order platforms, or facilities software, • Ability to communicate effectively across leadership, operations, and skilled labor, • Working knowledge of building systems, life-safety requirements, and compliance standards Preferred (Not Required): • Degree or formal training in Facilities Management, Engineering, Construction, or Business, • Experience supporting corporate offices, event spaces, or multi-use facilities, • Familiarity with access control, security coordination, and modern workplace systems Physical & Practical Requirements • Ability to walk sites, inspect work, and be hands-on when required, • Ability to lift up to 30–50 lbs as needed, • Valid driver’s license and insurable driving record, • Full-time, on-site role (Monday–Friday, 9am–6pm), with flexibility for after-hours issues when required