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Job DescriptionGENERAL SUMMARY: The Assistant Operations Manager is responsible for assisting and directing members/guests, monitoring incoming inquiries and ensuring proper check in procedures are followed. Actively engaging club member base, regularly greet and interact with members, and conduct member satisfaction she/he is a direct reflection of the Operations Manager. The AOM is also responsible for the dues growth of the club by helping to maintain a friendly, customer service environment and achieving dues results each month. ESSENTIAL DUTIES & RESPONSIBILITIES: Resolve member concerns and complaints in a professional manner within UFC Gym corporate and club parameters Monitor club facilities for appearance and equipment and resolve or escalate issues that detract from the member experience Assist in providing direction to janitorial service Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience Ensure all front desk, kids club and Armbar adhere to policies and procedures Drive club efforts in achieving revenue goals in Dues, Retail, and Juice Bar and ancillary revenue Responsible for bill collecting on members EFT dues as well as making phone calls for past due members and members with invalid credit cards Work with OM in planning and implementation of promotions and merchandising Ensure that retail is optimally merchandised and displayed and that merchandise transfers take place according to company policy and procedure Follow-up with compliance checks by monitoring club systems and employee performance Ensure that systems procedures are accurately followed: proper POS procedure, desk set up, File Organization, Member Check-in, Class Check-in, Telephone Inquiry, Guest Registration, Cash Handling, Member ID Cards Maintain an efficient 'back office' Review agreements and prepare daily paperwork for forwarding to agreement administration and cash control Make daily banking deposits Monday - Friday Order and maintain all supplies Supervise point-of-sales (POS) operations and file daily and weekly club revenue reports Responsible for proper inventory receiving and inventory control activities per company guidelines. Prepare inventory reports Customer Service: Greet all incoming members and guests Ensure Guest Fitness Profiles are completed and appropriate fees are collected Answer all incoming inquiries and obtain appropriate information to direct/transfer calls/guests. Handle member service issues to include: Personal Training, guest, Lost and Found items, new membership cards, change of address, EFT setup or change, and questions regarding billings and payments. Record lost and found items on the Lost and Found Property Log and secure items per policy Ensure required forms are available, and completed and processed properly (e.g. Kid's Club, Group X Reservation sheets, etc. Promote and sell merchandise Assists in the planning and implementation of promotions and merchandising. Keep front desk area and lobby clutter free, and orderly Perform general cleaning duties to include hourly locker room checks Ensure all team members are in proper uniform ORGANIZATION RELATIONSHIPS: The Assistance Operations Manager will report directly to the Operations Manager and/or General Manager. AOM will communicate and enforce all Policy and Procedures with the Operations Team. Duties require interaction with all club members and employees. REQUIRED QUALIFICATIONS: 1) Knowledge, skills & abilities: • Must be energetic and possess a very friendly, outgoing personality and positive attitude, • Possess strong interpersonal and communication skills, including telephone etiquette, • Possess a strong customer service focus, • Understands and follows oral and written instructions., • Able to multi-task and perform tasks with accuracy and attention to detail, • Must be a team player and possess a can-do attitude, • Adhere to meal and rest break periods and must clock in and out for all shift times 2) Minimum certifications/educational level: High school diploma or GED required. Current CPR/AED certification • State certification (see state specific requirements) Must complete Kid's Club Attendant training prior to working alone in Kid's Club 3) Minimum experience: Must have 2+ years customer service experience in health club, retail, hospitality or food service industry • Experience with multiple phone lines preferred, • Basic computer skills 4) Physical Requirements: • Required to stand, reach with hands and arms, stoop, kneel, crouch, or crawl, • Occasionally lift and/or move up to 25 pounds, • Ability to stand and remain on your feet for a full shift This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Job DescriptionBenefits: • Dental insurance, • Employee discounts, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Vision insurance, • Bonus based on performance, • Paid time off, • Training & development Job Title: Club Manager Reports to: District Manager Status: Full Time/Supervisor/Exempt/Non-Exempt Job Summary Responsible for oversight of gym operations to ensure positive member experience and a financially successful club. Essential Duties and Responsibilities Recruit, hire, train, schedule and supervise team members. Member service oversight making sure all team members are providing a great customer service experience at all times. High involvement in all front desk related tasks: greeting and welcoming members, gym tours, member service issues/questions, etc. Provide support for team members and club members. Create and maintain a positive image for the club. Coaching and counseling performance to help achieve company standards. Ensure prompt opening/closing of gym. Ensure staff are aware and trained on all current marketing promotions. Finish manager portion of onboarding, in Paycom, for all new hires. Ensure the club is open and staffed during all hours of business. Ensuring self and team members are implementing and adhering to all company policies and procedures. Responsible for ordering supplies and tracking inventory. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and to prevent misunderstandings or disagreements from arising. Minimum Qualifications Honesty and good work ethic At least 1 year of equivalent managerial experience Strong customer service skills Strong communication, organizational and leadership skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job DescriptionBenefits: • Bonus based on performance, • Opportunity for advancement, • Dental insurance, • Health insurance, • Paid time off, • Training & development, • Vision insurance Job Title: Trainer Reports to: Club Manager Status: Full Time/Non-Supervisor/Non-Exempt Job Summary Responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment. Essential Duties and Responsibilities • Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule., • Consult with members regarding their fitness goals and instruct them on how to use the equipment properly and safely., • Creating creative and unique ways to promote PE@PF class sign-ups., • Create bi-weekly updates consisting of a variety of exercises., • Meet class requirements based on club size and member traffic., • Assist in front desk related activities including:, • Answer phones in a friendly manner and assist callers with a variety of questions., • Check members into the system., • New member sign-up., • Take potential members on tours., • Changing/updating member account information, • Respond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed., • Help maintain the neatness/cleanliness of the club., • Assist in cleanliness and appearance of club. Minimum Qualifications Honesty and good work ethic Strong communication and organizational skills A passion for fitness and health Punctuality and reliability are a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. Completed fitness trainer certification. Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits • Dollars for Scholars Program, • Employee Appreciation Program, • Free Membership for self and one family member or friend, • Team Member Support Team, • Health, Dental and Vision Insurance, • Critical Illness Insurance, • Short Term Disability Insurance, • Accident Insurance, • Voluntary Life Insurance, • Pet Insurance, • HSA, • Advancement OpportunitiesCheck us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job DescriptionGENERAL SUMMARY: The Assistant General Manager represents UFC Gym and indirectly supervises the MembershipSpecialist team with support from the General Manager to the Membership Specialists provide a welcoming, informative, differentiated, high energy, and incredible experience for all prospective members during gym visits. Assistant General Managers are held accountable for assisting the General Manager in achieving gym membership goals, private coaching attachment, and other sales goals.ESSENTIAL DUTIES & RESPONSIBILITIES: Sales Execution on Key Metrics & Drivers, Personal Production; Deliver Results Ensure membership execution on lead, appointment setting, and guest goal to hit financial targets set forth by the company. Assist the General Manager in on-going training on hitting 50% of guest conversion, 40% Ultimate Mix, and 25% attachment of point of sale private coaching. Inspire guests to purchase memberships by listening to guests goals, presenting UFC Gym in a way that best connects with the member, and establishing trust in UFC Gym through transparent pricing, open dialogue, and a passion for fitness. Ensure personal membership execution on lead generation, appointment setting, and hitting personal guest goal in order to hit financial targets set forth by the company. Ensure that the membership department hits monthly targets in New Member Sales, Electronic Funds Transfer, and Point of Sale Private Coaching goals. Weekend Management & Planning Participate and provide gym specific input into the development of the gym financial, expense, and operating plan. Assist General Manager to develop weekend membership plans to deliver financial and retention goals with contribution by Membership Specialists. With collaboration of General Manager and Membership Specialists, establish priorities and goals, including revenue goals and labor targets for weekends/month for the gym. Identify and plan execution of improvement in the gym. Assist in setting monthly, weekly and daily targets that are challenging but obtainable. Assist in the management of the Membership Specialists schedule within budgeted hours and/or business demands. Work with the weekend team in all departments to set priorities and goals to deliver a great member and guest experience. Provide input and report weekly and monthly results to the General Manager and Vice President of Sales regarding gym financials. Act as the Manager on Duty when needed to be available for any and all member issues. Guest Experience/Team Member Experience Assist General Manager to establish a fun, safe, healthy, and community focused gym culture that delivers high member satisfaction and achieves maximum profitability with the support of department heads and supervisors. Assistant General Manager takes ownership on weekends. Be a role model for member experience by walking through gym and collecting member feedback to identify training and development opportunities for team members. Resolve elevated gym member concerns on weekends; conduct on-the-spot coaching to prevent them from reoccurring. If needed, work with General Manager every Monday to handle all weekend concerns. Monitor gym appearance and ensure problems are resolved in a timely manner. Ensure compliance with the Companys Time & Labor policy and practices through company timekeeping system for all Membership Specialists. Ensure company policies, procedures, programs and promotions are efficiently executed on weekends. Ensures safety of employees, members and gym property on weekends. When not executing other job-related tasks, be present on the gym floor and locker rooms, helping ensure a clean and safe environment, while developing relationships for prospecting. As a contributing team member, assist the front desk as necessary so members receive a friendly greeting and check-in and prompt attention to their needs. Staffing and Development Assist in Membership Specialist selection by reviewing applications, interviewing and making hiring recommendations to the General Manager. Assist with training the Membership Specialist Team to generate leads/new business through member promotions, leads, referrals, appointments, shows, local events, outside marketing, and guest passes. Assist in training Membership Specialist Team on current marketing campaigns in order to effectively communicate to members and prospective members. Assist with or conduct weekly meetings with Membership Specialists to review performance and offer direction, inspiration, and guidance toward achieving individual and gym goals. ORGANIZATION RELATIONSHIPS: The Assistant General Manager reports directly to the General Manager with adotted line to the Vice President of Sales, Vice President of Operations and Vice President of Fitness. REQUIRED QUALIFICATIONS Knowledge, skills & abilities Experience managing reports, budgeting, revenue, payroll, and/or demonstrated math analytical /ratio skills, & knowledge of fitness industry preferred. Strong organizational skills and customer service orientation with proven results. Experience with basic computer skills (MS Office, Internet) Strong and proven leadership, communication, time management, and analytical abilities andskills. Adhere to meal and rest break periods and must clock in and out for all shift times. Minimum certifications/educational level High School Diploma or GED required, Bachelors Degree preferred. Minimum experience 1-2 years of management experience supervising 3-10 employees preferred. 1-2 years of sales or related experience preferred. Physical Requirements Must be able to lift 50-120 lbs., stand for up to 8-12 hours. Must have adequate transportation to and from work, to scheduled meetings, and/or to networking events. Benefits: • Employee discounts, • Free uniforms, • Health insurance for eligible employees, • Opportunity for advancement, • Training & developmentBenefits:, • Bonus based on performance for eligible employees, • Competitive salary, • Dental insurance for eligible employees, • Employee discounts, • Flexible schedule, • Free uniforms, • Health insurance for eligible employees, • Opportunity for advancement, • Paid time off, • Training & development, • Tuition assistance, • Vision insurance for eligible employees, • Wellness resources About UFC GYM • The ultimate Big Gym experience, UFC GYM raises the bar of what big-box gyms should offer their members., • Members get everything they need under one roof robust cardio equipment, coach-led group classes, weightlifting and free weights, martial arts and MMA-inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more! Apply today! We respond to all applications!

Sugarbug is hiring a Orthodontic Operations Manager- Sugarbug Orthodontics is a newly established Orthodontic in the city of Camarillo, CA. As our company has expanded and continues to grow, so do the opportunities to grow our team. Sugarbug is currently looking for Managers to join our practice. This position requires dedication to the delivery of quality oral health care for all children, a caring and compassionate nature and commitment to becoming an integral part of Sugarbug’s oral health care team. If you are interested in joining an established and growing practice, joining Sugarbug Dental & Orthodontics is a great opportunity for you. Duties may include but are not limited to the following: DUTIES AND RESPONSIBILITIES: • Manages and organizes office operations and procedures including but not limited to account management, information management, Banking, Deposits, Petty Cash, Staffing, EDR/EHR systems, supplies., • Ensures quality front desk services are provided and actively engages in a quality assurance program for these services., • Oversees orders and maintains office supplies and inventory efficiently and cost effectively., • Analyzes and maximizes office productivity., • Establishes and monitors uniform correspondence procedures and style practices., • Develops and monitors administrative office budget; ensures office activities are conducted within budgetary restrictions; initiates cost reduction programs., • Manages office security system and keys as distributed by the company., • Prepares reports and correspondence as needed., • Assists with general clerical/administrative duties as needed including but not limited to answering phones, preparing correspondence and memoranda, faxing, copying, and mailing, scheduling, check-in, check-out, insurance coordination and traffic., • Hires, trains, supervises, motivates, and develops office staff; manages schedules and workflow., • Continually motivates staff in a positive manner, establishes camaraderie and a positive work culture, • Continually strives to establish an overall positive company culture, • Ensures that dental support staff are scheduled and assigned accordingly to meet dental client needs., • Develops and maintains doctors schedules to meet practice goals., • Assigns duties and monitors quality of work; assures staff conforms to organizational policies and procedures and government regulations., • Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance., • Keeps up to date on the overall activities of the team, identifying problem areas and taking corrective actions. SUPERVISORY RESPONSIBILITIES: • Directly supervises staff employees within the Administrative department(s)., • Indirectly supervises administrative employees within the communication and billing/ clinical department(s)., • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws., • Responsibilities include interviewing, hiring, and training employees; planning, assigning, delegating and directing work, tasks and duties; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS: • Bachelor’s degree (B. A.) or equivalent or two to four years related experience, an equivalent combination of education and experience REQUIRED., • Graduate Degree Preferred, • Basic competence in duties and tasks of supervised employees., • Excellent verbal and written communication skills., • Commitment to excellence and high standards., • Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow., • Ability to work independently and as a member of various teams and committees., • Acute attention to detail., • Ability to deal effectively with a diversity of individuals at all organizational levels., • Good judgement with the ability to make timely and sound decisions, • Demonstrated ability to plan and organize projects., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm., • Proficient on EHR/EDR, Microsoft Office, QuickBooks, Quicken, Excel, • Must be able to speak, read, write, and understand the primary language(s) used in the workplace. • Bilingual skills a plus., • (60-80k yearly range based on hourly pay) based on Experience and Education Job Type: Full-time

Job DescriptionBenefits: • Employee discounts, • Flexible schedule, • Opportunity for advancement, • Training & development Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities • Greet/meet potential members, providing a great customer experience., • Handle front desk related tasks:, • Answering phone calls in a polite and friendly manner to assist with questions or concerns., • Taking info calls and tours, • Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information., • Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed., • Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Incredible opportunity to be part of an amazing portfolio and team! Based in Oxnard, CA, we are currently seeking a Marketing Manager who embodies our values of kind, scrappy, uplift communities, creative persistence, curiously open minded, magical places, and build great teams. In addition to a competitive compensation package, CenterCal offers a comprehensive benefits package and company culture that is collaborative and focused on the health and well-being of its strongest asset – all employees! • Medical, dental, vision, short-term disability, long-term disability and a group term life benefit., • 401k plan - Under the Company’s current benefits package, eligible employees can begin participating after 90 days of employment., • Financial advisement services through the company’s 401k advisor., • Unlimited PTO Plan, • Company paid holidays, • Two paid community service days – one individual volunteer day and one company-sponsored., • Flexible spending accounts and more! GENERAL PURPOSE: Under the direction of the Director, Property Management and the SVP, Property Management, the Marketing Manager is responsible for driving sales/traffic and NOI growth by coordinating marketing initiatives, events, and supporting specialty leasing operations at The Collection at RiverPark. This position will be based on site, daily at the Collection at RiverPark. Key responsibilities include planning and implementation of center-wide promotional strategies and events, executing a digital marketing strategy, contract administration, managing public relations, marketing expense management, and maintaining effective tenant and customer-facing communications. As a member of the Marketing Team, the Marketing Manager will: • Support revenue generation through marketing/advertising initiatives and specialty leasing administrative support, • Drive merchant sales and center traffic through effective event execution and promotional strategies, • Maintain comprehensive knowledge of customer preferences and market trends across all properties, • Protect and build property and CenterCal brands in the region, • Manage digital assets and social media presence for all supported properties KEY RESPONSIBILITIES/DUTIES: Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. Responsibilities include but are not limited to: • Assist in overall management responsibilities for the shopping center by working with front office staff, third party marketing support and operations departments, • Plan and execute project-wide events, seasonal programs and promotions across multiple properties, • Coordination with the Business Development Manager and Specialty Leasing Manager, including license agreement execution and submission to accounting as needed, • Work closely with property management team and new tenants to effectively market store openings and assist with grand openings, • Manage strategic communication including advertising, public relations and in-project messaging to maintain market visibility, • Drive social media strategy by reviewing and approving scheduled posts across all platforms to ensure quality and relevance, • Assist with budget management including marketing expense contracting, events, sponsorship, and advertising income, • Prepare correspondence, proposals, and presentations for various audiences regarding programs and projects, • Work closely with corporate advertising sales agency to ensure maximum utilization of assets, • Handle license agreement administration including applications, event agreements, and certificates of insurance, • Maintain center websites and digital presence, • Support revenue generation through sponsorship coordination, • Maintain frequent communication with tenants and apply feedback to marketing programs and reporting, • Answer incoming calls, greet visitors, and manage front desk operations in the absence of the Property Management Administrator, • Act as a primary point of contact for tenants, vendors, and customers, • Process incoming correspondence and maintain professional office environment, • Other duties as assigned SCHEDULE: Monday through Friday. However, must be available to work nights, weekends, and holidays as needed for events and Manager on Duty shifts. MINIMUM QUALIFICATIONS: The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon the department size and/or geographic location. • 5+ years of experience in Marketing, Event Planning, or Project Coordination, • Shopping center, retail, and/or property management experience preferred, • Strong organizational and multitasking abilities with excellent attention to detail, • Experience with social media management and digital marketing platforms, • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and comfortable learning new software systems, • Familiarity with REmaap software system, or comparable lease data integration platform, • Excellent written and verbal communication skills for interacting with tenants, vendors, and customers, • Ability to work in a fast-paced, dynamic environment, • Ability to manage multiple priorities and meet deadlines, • Ability to work both independently and collaboratively within a team, • Ability to handle confidential information with discretion, • Ability to maintain professional demeanor in all interactions, • Basic understanding of budget tracking and expense management, • Experience with event coordination and willingness to work flexible hours including evenings, weekends, and holidays, • Self-motivated with a positive, solution-oriented attitude, • Ability to read and understand basic business documentation (e.g. contract language), • Must be willing to travel between properties as needed PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. Nature of work requires an ability to effectively communicate and exchange information, collect, compile and prepare work documents, and operate standard business office equipment. WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment. Travel as required. Work performed in a general office environment and onsite at shopping center property. May require extended hours during peak periods. The base salary for this position starts at $88,000 per year, commensurate with experience, skills, and qualifications. In addition to base salary, this role is eligible for a discretionary bonus.

Job Description Job Title: Concierge Department: Administration FLSA Status: Non-Exempt Reports to: General Manager JOB SUMMARY: The Concierge serves as the first point of contact for all residents, families, guests, and visitors to the Community. This role is responsible for creating a welcoming, professional, and service-oriented front desk experience that reflects the values and culture of the organization. The Concierge manages incoming calls, provides accurate information, supports administrative functions, and ensures that all interactions are handled with warmth, respect, and efficiency. ESSENTIAL FUNCTIONS: • Greet all residents, visitors, families, and vendors in a courteous, professional, and friendly manner—serving as the face of the Community., • Treat residents, families and visitors of the Community with dignity and respect., • Answer all incoming telephone calls promptly and route them to the appropriate department or take accurate messages and ensure timely delivery., • Maintain the front desk area in a neat, organized, and welcoming condition at all times., • Monitor and manage resident and guest sign-in/sign-out logs according to Community policy and procedures., • Assist residents with general questions, appointment scheduling & reminders, package deliveries, and other non-clinical support services., • Notify appropriate staff of scheduled tours, appointments, vendors, and special guests., • Support the Sales Director by greeting prospective residents and their families warmly and notifying the team of walk-ins or scheduled tours., • Provide administrative assistance including copying, faxing, filing, and distributing mail as assigned by the General Manager or Executive Director., • Help maintain community calendars, bulletin boards, and front desk communications in a clear and current manner., • Coordinate with maintenance, housekeeping, and dietary services for timely resident or guest requests., • Monitor entry points in accordance with the Community’s safety, visitor, and emergency policies., • Maintain confidentiality and security of all resident and business information in compliance with HIPAA and company policies., • Provide coverage for weekends, holidays, and other shifts as needed to ensure consistent front desk presence., • Support other departments and leadership with projects and administrative tasks as assigned., • This working team member must maintain a hands-on, customer-first approach and consistently represent the Community with professionalism, warmth, and excellence., • Perform all other duties as assigned by the Executive Director, General Manager, or Management Company representatives. EDUCATION & EXPERIENCE: • High School diploma or equivalent required., • Experience in senior living, hospitality, or customer service environment preferred., • Excellent verbal and written communication skills., • Professional demeanor, reliability, and a genuine passion for serving seniors., • Basic computer and phone system knowledge (Microsoft Office, copy/fax/scanning equipment)., • State Criminal Background Check and LIC 508 Criminal Record Statement., • LIC 503 Health Screening Report. ANY CERTIFICATION PER STATE REQUIREMENT: • Tuberculosis (TB) clearance as required by the state, • First Aid and CPR Certifications as required by the state, • Criminal Background check cleared., • Certification and/or License as required by the state., • Fingerprint clearance as required by the state, • Must be at least 18 years of age as outlined in state regulations., • Must be able to read, speak and write the English language. PHYSICAL DEMANDS & WORKING CONDITIONS: Physical Demands: • Ability to stand and walk for extended periods., • Ability to stoop, kneel, crouch, or crawl as part of regular duties., • Ability to talk and hear to communicate effectively with residents and staff., • Ability to lift and/or move up to 50 pounds independently., • Vision requirements include close vision, distance vision, and the ability to adjust focus. The following physical actions may be required but are not regularly expected: • Sitting, • Use of hands and fingers to handle or feel, • Reaching with hands and arms, • Lifting more than 50 pounds (rarely) Work Environment • Regular interaction with co-workers, residents, and vendors., • Occasional evening, weekend, or night shifts may be required to ensure proper shift coverage., • Subject to potential exposure to:, • Communicable diseases and infections, • Various drugs, chemicals, infectious, or biological hazards, • Environmental hazards such as falls, burns, odors, or equipment-related injuries, • On-call work may be required on an as-needed basis., • Occasional travel may be necessary., • There is no anticipated regular exposure to latex or blood-borne pathogens. Professional office environment. Uses PC, telephones, word processing and other standard office equipment. Attends business-related functions. Occasional travel to communities, various sales calls and industry meetings/conferences. MANAGEMENT/DECISION MAKING: • None Note: All duties and responsibilities listed are considered to be essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the business and the requirements of the job change. Employer provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other characteristic protected by law. Employer complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job DescriptionBenefits: • Flexible schedule, • Free food & snacks, • Free uniforms, • Opportunity for advancement, • Training & development Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities • Greet/meet potential members, providing a great customer experience., • Handle front desk related tasks:, • Answering phone calls in a polite and friendly manner to assist with questions or concerns., • Taking info calls and tours, • Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information., • Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed., • Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job Description Brief Summary: As an HR Assistant and Recruiter, you will be expected to perform the following functions: office/HR/hiring/onboarding administration, supporting recruitment, hiring, and career development; developing, updating, and maintaining policies and databases, preparing reports, maintain all required documentation regarding hiring, onboarding, and employment verification, and policy manuals as required and supporting SRS's hiring needs. Schedule is anticipated to be 06:00 AM-2:30PM or 07:00 AM-3:30 PM. A growth opportunity in the position is anticipated in the future as part of a career and training plan, particularly as the business operates 24/7 and transitions to a weekend shift. Essential functions include but are not limited to the following for Human Resources, Recruitment, and Hiring Liaison positions: • Conducting interviews, filtering candidates, and giving feedback to applicants., • Conducting onboarding days and managing onboarding documents to be filled out properly. Provide onboarding training for all new hires., • Monitor layover and refill positions., • Responsible for managing direct search and participating in off-site recruiting events., • Sourcing candidates by using websites, databases, and social media., • Supporting and training hiring managers, identifying practical hiring solutions, and recommending appropriate action plans and strategies., • Works closely with all departments in the organization., • Responsible for keeping records per employment law., • Provide general administrative and clerical support in the hiring process., • Conduct Initial Interviews and assessments., • Maintain applicant database, applicant trackers, and recruitment analytics., • Participate in internal audits (I-9s, W-4s). Human Resources and Office Support Administrative Tasks are (but not limited to) the following: • Provide general administrative and clerical support including mailing, scanning, copying, faxing, filing, re-labeling, organizing, inventory and other reports, and preparation for audits., • Greeting and directing visitors. Provide general support to the team., • Answer and direct phone calls. Take and forward messages., • Maintain electronic and hard copy filing systems, spreadsheets, and internally used document systems., • Receive, register, sort, and distribute incoming or outgoing correspondence., • Perform data entry and scan documents. Updating, creating, and managing trackers and logs, including inventory lists and support of audits., • Assist in making or following up on purchase orders, monitor office supplies inventory, and maintain and place orders., • Assistance and support in employee relation related tasks, company holidays organization, participation at company events including job fairs, seminars, business networking events., • Prepare and modify documents including correspondence, reports, drafts, memos, and emails per supervisor instructions., • General support of office administration, front desk, purchasing, finance/accounting and human resources related tasks assigned by the manager. This include preparation for company events, running errands, mailing correspondences at FedEx or USPS as well translate documents from English to Spanish if able to., • Regularly review employee timecards for accuracy, • Resolve discrepancies and ensure timecards are corrected as needed., • Verify payroll data to ensure no errors and confirm timely processing., • Enrolling new employees in the time clock machines and training employees on how to use the time clock correctly., • Participate in employee investigations and assist with documenting interviews., • Conduct exit interviews and ensure proper documentation of employee separations., • Facilitate the completion of time-off request forms, direct deposit forms, address change forms, and various other forms by employees., • Assist in recruitment efforts and distribution of confidential employee-related paperwork., • Picking up supplies that are needed immediately., • Any additional Administrative or other tasks belonging to the department(s) assigned by the manager. Skills and Specifications: • Must bee fluent in English. Spanish is an advantage (if Spanish is spoken fluently, interest in translating at company meetings, translation of documents)., • 2-3 years of experience in recruiting personnel in the same sector or industry or other kinds of recruitment., • Has a knowledge of employment laws, especially regarding hiring and interviewing., • Proficient in Microsoft Office skills (Word, Outlook, Powerpoint, Excel, Gmail, Google shared documents)., • Pragmatic problem-solving skills., • High standard of attention to detail., • Be able to work fast and work under pressure., • Ability to manage time and prioritize work., • Able to do Overtime when required, • Able to travel locally when necessary., • Effective communication skills for interacting with executives, middle-level managers, employees, job applicants, and the general public are crucial for a recruiter., • Be familiar with selection methods, different interview types, and Assessment Centers. Language Skills: English language skills are a must. Bilingual in Spanish is preferred. Mathematical Skills: Moderate math skills. Reasoning Ability: Ability to identify, communicate, and solve various problems in various departments in addition to escalating needed issues. Physical Demands: The physical demands described here are representative of those that must be met by a recruiter to successfully preform the essential functions of this job. While performing the duties of this job: • It is required to stand for some periods of time., • Sit for long periods of time., • Reach with hands and arms., • Walk on shopfloor and in the facility with stairs. Reasonable accommodations can be made for individuals with disabilities. Work Environment: • Noise level may be excessive at times while on the production floor (adequate ear protection provided), • Safety glasses must be worn while on the production floor (adequate eye protection provided)., • Company dress code policy and safety policy must be followed while performing job duties., • The incumbent is located in a busy, open-area office, or at the front desk in the lobby., • The incumbent is faced with constant interruptions and must meet with others on a regular basis. The employee in this role will enter the shopfloor and may enter several areas where chemicals are stored., • If additional PPE is required, it will be provided by Silicon Resourcing Solutions, LLC.Company Descriptionwww.siliconrs.comwww.siliconrs.com

Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits • Dollars for Scholars Program, • Employee Appreciation Program, • Free Membership for self and one family member or friend, • Team Member Support Team, • Health, Dental and Vision Insurance, • Critical Illness Insurance, • Short Term Disability Insurance, • Accident Insurance, • Voluntary Life Insurance, • Pet Insurance, • HSA, • Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement, • Training & development Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA • Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job DescriptionBenefits: • Bonus based on performance, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off, • Employee discounts, • Vision insurance Job Title: Team Lead Reports to: Club Manager Status: Full Time/Supervisor/Non-Exempt Job Summary Responsible for assisting in the oversight of gym operations to ensure positive member experience. Essential Duties and Responsibilities • Assist in training and developing staff., • Assist in member service oversight making sure all staff provide great customer experience., • Very involved in front desk related tasks:, • Answering phone calls in a polite and friendly manner to assist with questions or concerns., • Taking info calls., • Assist in member check-ins, sign-ups, cancellations, and updating member account information., • Great/meet potential members and provide gym tour., • Assist to facilitate member service issues and questions., • Assist with team member management and provide backup support to Club Manager as needed., • Ensuring adherence to all company policies and procedures., • Help create and maintain a positive image for the club., • Assist overseeing cleanliness and appearance of gym., • Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions., • Assist in ordering supplies, keeping inventory and tracking reports as needed.Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to maintain timely communication with team members and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising. Minimum Qualifications Honesty and good work ethic Strong customer service skills Strong communication, organizational and leadership skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job Description Summary As an Administrative Assistant, the employee performs administrative and office support activities. Duties may include fielding telephone calls, receiving, welcoming, directing, and escorting visitors, word processing, creating spreadsheets and presentations, filing, and faxing. Moderate software skills are required, as well as Internet research abilities and strong communication skills. In this position, SRS may offer continuous learning and development when tasks are successfully completed, internal training in several different fields such as human resources, finances, accounting, purchasing, and office administration. Our goal is to train, coach, and mentor the administrative assistant to be able to support recruitment, hiring, and onboarding processes and all employee-related relationships from the administrative side. This role includes excellent attendance, communication skills, and attitude to be the first interface to meet visitors. Due to the information and data handling, confidentiality is important. Any violation of the above mentions may result in immediate termination from this position. Essential Duties and Responsibilities include but are not limited to the following: · Provide general administrative and clerical support including mailing, scanning, faxing, filing, re-labeling, organizing, reorganizing, inventory and other reports, preparation for audits, and copying. · Providing general office support and maintaining the cleanliness of the office area, including maintaining the office plants and decorating the office. · Greeting and direct visitors. Provide general support to them. · Answer and direct phone calls. Take and forward messages. · Maintain electronic and hard copy filing systems, spreadsheets, and internally used document systems. · Receive, register, sort, and distribute incoming or outgoing correspondence. · Perform data entry and scan documents. Updating, creating, and managing trackers and logs, including inventory lists and support of audits. · Assist in resolving any administrative problems. · Assist in making or following up purchase orders, monitor office supplies inventory, and maintain and place orders. · Supporting all types of internal and external audits and continuously updating logs and google shared documents. · Running errands for the business, including a post office, FedEx mailings, or others. · Maintain the plants and cleanliness in the office. · Assistance and support in employee relation related tasks, company holidays organization, participation at company events including job fairs, seminars, business networking events. · Prepare and modify documents including correspondence, reports, drafts, memos and emails per supervisor instructions. · General support of office administration, front desk, purchasing, finance/accounting and human resources related tasks assigned by the Manager. This includes preparation for company events, running errands, mailing correspondence at Fedex or USPS as well as translating documents or verbal communication from English to Spanish. • Perform general office administrative tasks, including filing, mailing, scanning, and photocopying documents., • Maintain and update spreadsheets such as outgoing mail logs, applicant tracking, and other relevant records.Conduct inventory management and stock updates, ensuring accuracy and timely replenishment., • Submit purchase requests and process invoices for payment., • Assist with various tasks as assigned by management., • Regularly review employee timecards and time records for accuracy., • Resolve discrepancies and ensure timecards are corrected as needed., • Verify payroll data to ensure no errors and confirm timely processing., • Enrolling new employees into the timeclock machines and training employees on how to use the timeclock correctly., • Assist in updating and processing I-9 and W-4 forms., • Participate in employee investigations and assist with documenting interviews., • Conduct exit interviews and ensure proper documentation of employee separations., • Facilitate the completion of time-off request forms, direct deposit forms, Address change forms by employees., • Coordinate hiring and onboarding processes for new employees., • Assist in recruitment efforts and distribution of confidential employee-related paperwork., • Assist in Dropping packages off at Fed Ex, • Assist in picking food up for company events and lunches, • Picking up supplies that are needed immediately, • Any additional administrative or other tasks belonging to the department(s) assigned by the Manager. Qualifications The requirements listed below are representative of the knowledge, skill, and/or ability required. · Must have superior written and verbal communication skills. · Must possess strong organizational skills, both analytical and problem solving, and the ability to work with confidential documents. · Good communication skills. · Proficient in MS Office (Word, Excel), Email (google mail), Internet. · Attention to detail, being well-organized and structured. · English is a must. · 1-5 years working experience. Min. 6-12 months of administrative experience is recommended in the same role. Education and/or Experience High School Diploma or equivalent is a plus. Language Skills Must be able to effectively communicate in English. Spanish speaking is an advantage. Physical Demands The physical demands described here are representative of those that must be met by an Administrative Clerk to successfully perform the essential functions of this job. While performing the duties of this job, an Administrative Clerk will: · Sit for long periods of time, using office equipment and computers. · Reach with hands and arms. · May have to do some lifting of office supplies from time to time. Work Environment The work environment characteristics described here are representative of those an Administrative Assistant encounters while performing the essential functions of the job: The incumbent is located in a busy, open-area office. The incumbent is faced with constant interruptions and must meet with others on a regular basis. The employee in this role will enter the shopfloor and may enter several areas there where chemicals are stored. Company Descriptionwww.siliconrs.comwww.siliconrs.com

Job DescriptionBenefits: • Employee discounts, • Free uniforms, • Opportunity for advancement, • Training & development, • Wellness resources, • Bonus based on performance We Empower the Fighting Spirit in You!GENERAL SUMMARY: The Front Desk Lead is responsible providing superior customer service to our members and guests and through the daily management of a team of Front Desk Representatives. Duties include training, recognizing, motivating and coaching the front desk staff and enforcing company policies and procedures. ESSENTIAL DUTIES & RESPONSIBILITIES: Front Desk Customer Service Ensures that guests and members are warmly greeted and promptly assisted. Ensures incoming calls are answered in a professional and efficient manner. Supervises point of sales system operations. Ensures proper member check-in procedures are followed. Responds effectively to member questions, requests and concerns and escalates to management immediately if unable to resolve. Maintains the Maintenance Log, Fitness profiles, telephone inquiries and group fitness reservations. Immediately reports or escalates to management any unsafe conditions or emergency situations. Club Operations and Administration Supervises the front desk and retail operations. Keeps front desk and lobby neat and clean at all times. Monitors retail goals and ensures club is on track to meet and exceed assigned goals. Calls all past due members with Front Desk Representatives regarding late dues and down payments. Partners with the maintenance and janitorial staff to immediately address any maintenance or cleanliness issues around the club. Staff Supervision Create the weekly staff schedule and distribute to all front desk staff in a timely manner. Enforces Front Desk staff dress code and time and attendance reporting compliance. Trains the Front Desk staff on day-to-day duties and provides any related training programs and policies and procedures. Monitors and coaches front desk staff job performance. Assists Operations Manager with performance appraisals. ORGANIZATION RELATIONSHIPS: The Front Desk Lead reports to the Operations Manager and helps oversee Front Desk Representatives. This position may interact with all levels of management and staff within Corporate and Field offices, in the clubs, and within the Front Desk Representative team. REQUIRED QUALIFICATIONS: Knowledge, skills & abilities: Must be energetic and possess a very friendly, outgoing personality and positive attitude. Possess strong interpersonal and communication skills, including telephone etiquette. Possess a strong customer service focus, diplomacy and professionalism. Understands and follows oral and written instructions. Able to multi-task and perform tasks with accuracy and attention to detail. Able to motivate a team, especially with sales goals achievement. Able to hold team members accountable and coach them when necessary. Adhere to meal and rest break periods and must clock in and out for all shift times. Minimum certifications/educational level: High school diploma or GED required. Current Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification. Minimum experience: Must have 6 months customer service experience in health club, retail, hospitality or food service industry. Experience with multiple phone lines preferred. Basic computer skills. Benefits: • Employee discounts, • Free uniforms, • Health insurance for eligible employees, • Opportunity for advancement, • Training & development

Job DescriptionThe Front Desk Representative is the first line of contact for members and guests. They deliver the Ultimate Service Promise by providing superior customer service while assisting members with purchases and directing membership inquiries. ESSENTIAL DUTIES & RESPONSIBILITIES: Front Desk Customer Service • Warmly greets members and guests as they enter and leave the club., • Answers incoming calls in a professional and efficient manner and transfers phone calls promptly and to the right department or individuals., • Checks in members and verifies membership; signs up members for group fit or ultimate classes., • Registers prospective members and directs them to the membership department., • Addresses members questions or direct them to the appropriate individual for better assistance., • Sells supplements, apparel and other UFC GYM retail items to members., • Rings up purchases on the POS system and provides accurate change., • Maintains a professional image and behavior at all times- avoids eating, sitting, reading, internet surfing, using a personal cell phone or other activities which are not work related., • Responds professionally to requests and inquiries from guests, members, and staff., • Provides information to members regarding special club events., • Immediately reports or escalates to management any unsafe conditions or emergency situations. Administrative • Keeps front desk and lobby neat and clean at all times., • Performs opening and closing procedures for the front desk, as assigned., • Attends monthly meetings or other scheduled meetings., • Assist with inventory or product pricing, as needed., • Calls all past due members regarding late dues and down payments. ORGANIZATION RELATIONSHIPS: The Front Desk Representative reports to the Front Desk Lead and Operations Manager. This position may interact with all levels of management and staff within Corporate and Field offices, in the clubs, and within the Front Desk Representative team. REQUIRED QUALIFICATIONS: 1) Knowledge, skills & abilities: • Must be energetic and possess a very friendly, outgoing personality and positive attitude, • Possess strong interpersonal and communication skills, including telephone etiquette, • Possess a strong customer service focus, • Understands and follows oral and written instructions, • Able to multi-task and perform tasks with accuracy and attention to detail, • Must be a team player and possess a can-do attitude, • Adhere to meal and rest break periods and must clock in and out for all shift times 2) Minimum certifications/educational level: • High school diploma or GED required., • Current CPR/AED certification, • 3) Minimum experience:, • Must have 6 months customer service experience in health club, retail, hospitality or food service industry, • Experience with multiple phone lines preferred, • Basic computer skills 4) Physical Requirements: • Required to stand, reach with hands and arms, stoop, kneel, crouch, or crawl, • Occasionally lift and/or move up to 25 pounds, • Ability to stand and remain on your feet for a full shift This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Base compensation may vary based on location, skills, and other related factors.

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Own and update the Office Manager Manual, ensuring processes and documentation remain accurate and current.

Office Manager / Executive Assistant.

This role is ideal for someone who is polished, proactive, organized, and comfortable balancing front desk responsibilities with broader office operations and administrative support.

Because this role seamlessly bridges high-level administrative operations with elite client service, our client is highly prioritizing candidates who have cut their teeth as a Senior Receptionist, Front Desk Lead, or Guest Relations Specialist. The "Senior Receptionist" Foundation: 2–4 years of ex

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You will enter data into security forces database (e.You will verify personal identification against authorization documents, issue badges passes, and other forms to authorize access.

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Responsibilities: Deliver excellent customer service with a positive, professional attitude Accurately and efficiently ring on register Process layaways, returns, and exchanges Perform other tasks as assigned by manager from time-to-time Candidates must be able to work a flexible schedule; including

Process sales transactions Calculate the cost of products or services Accept payments Calculate and return change when required by the payment method Maintain adequate change denominations in the cash drawer and request additional change Answer customer questions about products or services Reconcile