IT Systems Specialist
12 days ago
Camarillo
Job Description Johanson Technology Inc. (JTI) is looking for an IT Systems Specialist, the IT Systems Specialist is a pivotal member of the IT Team, with the primary responsibility of delivering technical support to end users. This role involves troubleshooting and resolving a wide range of hardware and software issues. The IT Systems Specialist will leverage their IT skills to support Johanson Technology's employees and systems Hourly Rate (Non-Exempt): $26.00 – $31.00 per hour (DOE) Work Schedule (Monday-Friday) 8:00 a.m. – 5:00 p.m. Company Offer Benefits: • Medical (HMO/PPO/HSA), • Dental (HMO/PPO), • Vision, • Company Paid Basic Life Insurance, • Supplemental Life Insurance, • Paid time off (i.e. Vacation, Sick, Holiday, and Bereavement), • 401k Savings plus company match, • Tuition Assistance Required Education and Experience: • High School Diploma or GED., • At least two (2) years of IT support in an environment that uses Microsoft 365 and includes troubleshooting Outlook, Word, and Excel., • At least two (2) years of experience troubleshooting, upgrading, and replacing computer hardware components., • At least one (1) year of experience configuring networked devices to be used on a TCP/IP network., • At least one (1) year of experience installing, configuring, and troubleshooting Microsoft Windows 10 and 11., • Configuring apps and working with advanced settings on smartphone OSes such as iOS and Android., • An Associate's and/or Bachelor's Degree in Information Technology or a related field., • Knowledge of data backup and recovery procedures, including familiarity with backup software, data restoration, and best practices for backing up different types of data., • Knowledge of scripting languages such as PowerShell and Python for automating routine IT tasks., • Possession of relevant IT certifications such as Microsoft Certified Desktop Support Technician (MCDST), Microsoft 365 Fundamentals (Exam MS-900), and Microsoft Certified: Identity and Access Administrator Associate (Exam SC-300)., • Configuring and deploying Avaya VOIP desk phones., • Supporting IT equipment in a manufacturing environment., • Communicate in Spanish Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Manage Microsoft Entra ID users and groups, Exchange Online mailboxes, and SharePoint site permissions, • Assist senior IT administrators with purchases, updates, backups, troubleshooting, and server maintenance, • Follow IT documentation and procedures to ensure accurate task completion, • Complete daily, weekly, and monthly duties including backup validation and helpdesk ticket resolution, • Support IT service rollouts, decommissioning projects, and infrastructure changes, • Install, configure, and troubleshoot network devices including printers, VOIP phones, and managed switches, • Deploy ethernet cabling from patch panels to wall mounts and networked devices, • Configure VPN client software and provide remote user support, • Coordinate with HR and department managers on employee onboarding and offboarding processes, • Manage helpdesk tickets to completion and escalate issues when necessary, • Configure and troubleshoot Android and iOS mobile devices, • Setup, configure, and maintain workstations while tracking IT asset inventory, • Contribute to IT documentation, inventory, and user training materials using Hudu, Microsoft 365, and Teams, • Diagnose and maintain factory machine computers including legacy Windows systems (95, 98, NT, 2000), • Maintain clean and organized work areas, • While performing the duties of this job, the employee is regularly required to sit; use hands to handle or, • feel and talk or hear., • The employee is frequently required to reach with hands and arms., • The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl., • The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus., • Alternative or combined skills in understanding, counseling, and/or influencing people are important in achieving job objectives, causing action, understanding others, or changing behavior; and, skills of persuasiveness or assertiveness, as well as sensitivity to the point of view of others., • Performs a wide range of tasks as dictated by variable demands and changing conditions., • Free to plan work assignments and schedule to meet long-term goals and objectives., • Performs a wide range of complex tasks with little predictability as to their occurrence., • Relates sensitive information to diverse groups., • Must work with diverse groups to obtain consensus on complex issues., • Must independently apply abstract principles to solve complex conceptual issues., • Must independently manage a large group of performing varied tasks., • Must write letters to explain complex issues. TRAVEL No travel is expected for this position If you are interested in the IT Support Specialist, please submit your resume . To learn more about Johanson Technology's products, services, and culture, visit our websites at and . Johanson Technology Inc., and Johanson Dielectrics Inc. is EEO/Veterns/Disabled Job Posted by ApplicantPro