Social Worker

Job Responsibilities As a CNA at [Your Organization Name], you’ll play a pivotal role in supporting our patients’ daily needs and overall well-being. Key responsibilities include: Assisting patients with daily living activities such as bathing, dressing, grooming, and toileting. Monitoring vital signs and reporting any changes in patient condition to the nursing team. Supporting mobility efforts, including transferring patients between beds, wheelchairs, and other locations. Delivering meals and assisting with feeding as needed, ensuring dietary requirements are met. Maintaining accurate patient records and documenting care activities in accordance with facility policies. Providing compassionate emotional support to patients and their families. Adhering to infection control protocols and maintaining cleanliness in patient areas. Collaborating with the nursing and interdisciplinary team to deliver high-quality care. Assisting with additional tasks as assigned by the supervising nurse or facility management. Required Skills, Experience, and Qualifications Must-have: High school diploma or equivalent. Active CNA certification in [State] or eligibility to transfer certification to [State]. Ability to follow care plans, prioritize tasks, and work effectively in a team environment. Strong communication and interpersonal skills to interact with patients, families, and colleagues. Commitment to maintaining confidentiality and adhering to healthcare regulations, including HIPAA. Physical stamina to lift and assist patients safely and perform duties during long shifts. Nice-to-have: Prior experience in long-term care, rehabilitation, or acute care settings. Basic knowledge of medical terminology and experience with electronic health records (EHR) systems. Specialized training in dementia care, hospice care, or pediatric care. Multilingual abilities to communicate with diverse patient populations. Success Criteria To excel in this role, as a CNA you are expected to: Maintain patient satisfaction scores of 90% or higher through compassionate and respectful care. Complete assigned care tasks within designated timeframes while adhering to quality standards. Foster a collaborative environment by assisting colleagues during peak workloads and emergencies. Accurately document patient care activities to support seamless communication across the healthcare team. Exhibit a proactive approach to patient safety and infection control, contributing to a safe care environment. Uphold the organization’s values of integrity, empathy, and dedication to excellence. Compensation Base salary: $16.08 – $21 per hour, depending on experience and qualifications. Additional Earnings: Overtime pay and shift differentials available for evening, weekend, or holiday shifts. Benefits Comprehensive health, dental, and vision insurance with options for family coverage after 90 days Paid time off (PTO) and flexible scheduling to promote work-life balance. Access to professional development resources, including tuition reimbursement and CNA-to-LVN/RN career advancement programs. Employee wellness initiatives, such as fitness classes, mental health support, and discounted gym memberships. Uniform allowances and shift meals (where applicable). Application Process To apply, please submit your resume and a brief cover letter explaining your interest in the CNA role. Qualified candidates will be contacted within two weeks for an initial interview and skills assessment. For questions about this position or the application process, contact [HR Contact Information]. This job posting will remain open until [Date].

Help families find the help they need! JOB IS IN QUEENS - REMOTE AND ON THE FEILD Work with families and navigate the Medicaid system with them. Help them find housing, mental health services, occupational health services, and all other New York programs. This job is partly remote and partly on the field. You'll be going to families' homes and speaking with them about what services they may need, helping them find those services, and helping refer them over too! Job duties: - Complete initial and annual comprehensive assessment of medical, behavioral health, and social service needs for the assigned health home enrollees. - Provide disease-specific education and information regarding community resources. - Collaborate with a variety of community providers and resources to obtain needed services and support, utilizing community and family resources to create a sustainable support system. - Request and coordinate team and patient meetings as needed or requested by patient/family and/or team and/or escalate care management when medical assessment is needed. - Ensure that diagnostic, post-hospitalization, and specialty referrals have been executed and that results received and acted upon as needed. - Document plan of care, patient utilization, activities, and other required information with the State and EMR. - Monitor assigned enrollees' utilization of services, ensuring care is accessible, attended, and effective. - Provide regular data to the team on patient compliance and strategies to improve patient compliance. - Participate in on-call activities as directed/scheduled by the Program Coordinator. - Participate in regularly scheduled team meetings as prescribed by the practice's policy. - Participate in cultural competency events and training appropriate to job duties. - Frequent non-medical management coaching, education, follow-up visits, and phone calls to patients to monitor progress and identify new barriers or concerns. - Assisting with financial or other social issues that may provide barriers to patient compliance - Providing education/guidance to patients and family on tools to manage chronic illnesses, developing individual and web-based tools and resources to improve compliance. - Identifying and connecting patients with community resources to assist with improving compliance with treatment protocols and social issues (e.g. legal aid). - Accurately and timely document all interventions into prescribed electronic medical record systems to ensure timely reimbursement in compliance with New York State Health Home regulations and Patient-centered medical home regulations. - Participate in patient/outpatient care training regarding the care management strategies for difficult-to-manage patients, and educate office staff on patient or office system issues, including communicating patient care inconsistencies between the primary care physician and referring specialists. Job Qualifications - The Health Home Care Manager must have a BA and a minimum of 2 years of relevant experience in Human Care Services. - Excellent communication and team skills, including the ability to form strong collaborative interdisciplinary partnerships across care settings. - Sound computer knowledge and skills, including an aptitude for using health information technology to guide activities. - Ability to work independently and meet deadlines. Creativity and strong organizational skills. - Valid NYS driver's license including access to reliable transportation that enables fulfillment of the position's travel requirements

Our thriving Eye Care practice is seeking an experienced Customer Service Representative to work in our Flushing, Queens office. We are looking for someone who has a great personality who believes that patients should be treated as people rather than numbers on a file. The ideal candidate must understand the value of compassionate service, possess excellent communication and multitasking skills, a positive attitude, and a strong work ethic. If you meet these requirements, we would love to meet you! RESPONSIBILITIES AND DUTIES Maintaining a positive, empathetic, and professional attitude Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving patients' complaints Knowledge of medical and vision insurances and the ability to explain them to patients Keeping records of patients' interactions, transactions, comments, and complaints Communicating and coordinating with doctors and colleagues as necessary Ensure customer satisfaction and provide professional customer support Performs other duties as assigned, requested, or deemed necessary by management Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Ability to multitask Familiarity with Officemate a PLUS Bilingual in Korean a PLUS REQUIREMENTS High school diploma, general education degree, or equivalent Ability to stay calm when patients are stressed or upset Comfortable using computers and tablets Experience working with customer support Job Type: Full-time Pay: $17.00 - $20.00 per hour Benefits: Employee assistance program Employee discount Health insurance Health savings account Paid time off Vision insurance Schedule: 8 hour shift Day shift Weekends as needed Experience: Customer service: 2 years (Required) Language: Korean (Required) Work Location: In person