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Universal Banker - Brooklyn Workforce1 Career Center

Accounting & Finance

7 hours ago26 views

Impact
Deliver exceptional customer service at each touch point, enhancing the Bank’s reputation and bottom line. Engage customers and contribute to branch and Bank success.


Responsibilities

  • Provide outstanding customer service to customers, partners, and prospects by tailoring solutions and fulfilling needs.
  • Process all paying and receiving transactions accurately and timely, including cash vault activities.
  • Comply with internal policies, procedures, and regulatory requirements.
  • Support branch growth goals and business development plans.

Essential Functions

  1. Greet customers proactively and provide a one-stop service experience.
  2. Identify customer needs and offer appropriate bank products and solutions.
  3. Promote and sell Ponce products and services such as deposits, loans, and cash management.
  4. Respond to customer inquiries and act as a liaison with other departments to ensure satisfaction.
  5. Onboard new customers, open accounts, and complete all related documentation.
  6. Complete transactions using traditional and alternative channels, such as smart ATMs and teller stations.
  7. Process wire transfers and promote self-service options to enhance experiences.
  8. Coordinate customer calls and follow-up meetings to provide value-added services.
  9. Collaborate with other departments to provide referrals.
  10. Complete assigned training on time.
  11. Ensure compliance with all policies and regulatory requirements.

Ancillary Functions

  • Ensure adherence to Bank policies and federal/state regulations.
  • Provide cross-functional support to other areas where needed.
  • Perform supportive tasks related to essential job functions.

Mandatory Training Curricula
Participate in required compliance and career enhancement training.


Skills

  • Proficient in English; Spanish required.
  • Strong reading, writing, grammar, and mathematical skills.
  • Good interpersonal and communication skills.
  • General knowledge of retail banking procedures and regulations.
  • Familiarity with banking regulations and moderate PC skills.
  • Self-motivated with a desire for sales.
  • Comfortable with technology, including smartphones and online banking.

Physical Demands/Working Conditions

  • Ability to travel to multiple branches if needed.
  • Typical office environment; able to lift 25 pounds.
  • May require standing for long periods.
  • Available to work Monday to Sunday as per business needs.

Education/Training
High school diploma or equivalent with a business emphasis.


Experience
Minimum of two years of related experience required.

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Sean K. avatar icon
Sean K. from Brooklyn Workforce1 Career Center is interviewing people like you for this position today! Let them know you are interested!
  • Experience
    Required
  • Languages
    English – Advanced
    Spanish – Advanced
  • Employment
    Full-time
  • Salary
    $45,000 – $50,000 yearly
  • Starting time
    Immediate start!

pin iconQueens Boulevard, Forest Hills, Queens, New York

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BankerNew York

Recruitment • 51-250 Employees

Hiring on JOB TODAY since February, 2025

Brooklyn Workforce1 has multiple with Hospitality, Finance, Administration, Health Care, Social Services, and More! We hold daily pre-screening events at 9 Bond St BK along with employer interviews on site weekly. See you Soon

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Sean K.Active 6 hours ago
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