Barista - East Hamptons
3 days ago
East Hampton
This seasonal position (June - September) contributes to the success of Ralph Lauren Coffee by providing customer service to exceed customers' expectations. This role is vital to our company's success by providing customers with prompt service, quality beverages & products, and maintaining a clean and comfortable store environment. All team members are expected to model and act in accordance with Ralph Lauren Corporation policies. Essential Duties & Responsibilities • Greets customers and takes orders; processes cash and credit card transactions., • Prepares and serves hot and cold beverages according to brand specifications and customers’ requests., • Serves prepared foods and pastries., • Delivers customer service to exceed customers' expectations by responding to guest needs with a sense of urgency., • Demonstrates the ability to multitask and remain calm during periods of high volume, keeping the store operating to standard and setting a positive example for the team., • Maintains the appearance of the location, ensuring products are stocked at appropriate levels and all areas are properly cleaned and sanitized., • Keeps equipment operating by following all operating instructions., • Maintains a safe and healthy work environment by following organizational standards and sanitation regulations., • Communicates effectively with store management regarding store, employee, and customer needs., • Communicates customer feedback to managers and recommends new menu items., • Maintains a positive attitude toward guests, customers, clients, and co-workers., • Maintains regular and consistent attendance and punctuality throughout the seasonal assignment., • Performs other duties and tasks as assigned by the manager. Experience, Skills, and Knowledge • Several years of experience as a barista or in a related position., • Demonstrated excellent customer service and interpersonal skills, both written and verbal., • Ability to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays, based on seasonal business needs., • Basic math skills., • Ability to stand for long periods of time and occasionally lift, carry, push, and/or pull up to 25 lbs., • Passion for coffee., • Passion for hospitality and guest service., • Outgoing and energetic disposition., • Polished and stylish presence., • Strong verbal and written communication skills., • Proficiency with various POS systems is preferred.
