Laurel
Job Description Position Summary At PJ’s Coffee Laurel, a Barista is more than someone who makes coffee. You are the face of our brand, the heartbeat of our shop, and a key part of creating a warm, memorable guest experience every single day. We are building a culture centered on hospitality, teamwork, consistency, pride, and service to our community. Our Baristas prepare handcrafted beverages, serve fresh food items, keep the café running smoothly, and make every guest feel welcomed, valued, and eager to return. If you enjoy connecting with people, working in a fast-paced environment, and being part of something growing and meaningful, this may be the right fit for you. What You Will Do Guest Experience & Hospitality • Welcome every guest with warmth, energy, and professionalism, • Learn regular customers’ names, preferences, and routines when possible, • Create a clean, inviting, upbeat atmosphere in the café and drive thru, • Resolve basic guest concerns professionally and escalate issues when needed, • Prepare hot and iced coffee beverages, espresso drinks, teas, frozen beverages, and other menu items to PJ’s standards, • Prepare beignets, pastries, breakfast items, and other food offerings according to food safety guidelines, • Maintain product quality, consistency, and presentation standards, • Operate register and accurately process cash, card, mobile, and digital orders, • Support front counter, drive thru, dining area, and production stations as needed, • Maintain speed, accuracy, and calmness during peak rush periods, • Work collaboratively with teammates to keep shifts productive and positive, • Clean and sanitize equipment, counters, dining areas, restrooms, and workstations, • Follow food safety, health, and sanitation standards at all times, • Monitor equipment temperatures and report issues promptly Required Qualities • Positive attitude and strong work ethic, • Friendly, respectful, and dependable, • Comfortable interacting with guests throughout the day, • Ability to multitask in a fast-paced environment, • Coachable and open to feedback, • Team player who supports others, • Previous coffee shop, food service, retail, hospitality, or customer service experience preferred but not required, • Stand for extended periods, • Lift up to 25 pounds regularly, • Reach, bend, carry, and move quickly during busy periods, • Flexible availability is strongly preferred, including mornings, evenings, weekends, and holidays We are not just hiring employees. We are building a team and creating opportunity. We want people who care, want to grow, and want to be part of serving our community with excellence. You will have the chance to grow your skills, be recognized for strong performance, and help shape the future of a locally owned business. Equal Opportunity Statement PJ’s Coffee Laurel is an equal opportunity employer. We are committed to creating an inclusive workplace and making employment decisions based on qualifications, performance, and business needs in compliance with applicable federal, state, and Maryland employment laws.