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  • Customer Service Specialist
    Customer Service Specialist
    hace 2 días
    $65000–$75000 anual
    Jornada completa
    Parsippany, Parsippany-Troy Hills

    BENEO is a global provider of functional nutrients derived from natural sources such as chicory root, sugar beet, rice, and wheat. By connecting nutrition and health, BENEO helps food and feed manufacturers create healthier, balanced products with benefits like reduced sugar or fat, added fiber, and gluten- or dairy-free options. Its ingredients support concepts including energy management, digestive, bone, and dental health while enhancing taste and texture in food and beverages. BENEO focuses on non-animal origin ingredients used across applications such as baby food, bakery, cereals, beverages, confectionery, dairy, meat & vegetables, and soups & sauces, offering employees exposure to diverse and innovative product solutions. Role Description The Customer Service Specialist is a full-time hybrid role based in Parsippany, NJ, with flexibility for partial work from home. This role is responsible for handling customer inquiries via phone and email, providing timely information on orders, deliveries, and product details. The specialist will process and track orders, coordinate with logistics and sales teams, and resolve service issues to maintain a high standard of customer satisfaction. Daily tasks include documenting interactions in CRM systems, monitoring service levels, and following up proactively to ensure a positive customer experience. The role also involves supporting process improvements in customer service workflows and contributing to internal communication and reporting. Qualifications • Strong customer-facing skills, including Customer Service and Customer Support capabilities., • Experience enhancing Customer Satisfaction and Customer Experience through proactive, solution-oriented communication., • Professional Phone Etiquette and confident handling of inbound and outbound customer calls., • Excellent written and verbal communication skills in English., • Ability to manage multiple tasks, prioritize effectively, and maintain attention to detail., • Comfort working in hybrid environments, collaborating with cross-functional teams in office and remote settings., • Proficiency with CRM or ERP systems and standard office software (e.g., MS Office tools)., • Prior experience in food, nutrition, ingredients, or manufacturing sectors is a plus., • Associate or bachelor’s degree in Business, Communications, or a related field, or equivalent practical experience.

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  • Licensed Esthetician
    Licensed Esthetician
    hace 2 meses
    $20–$25 por hora
    Jornada parcial
    Denville

    Doxwel IV Therapy and Medical Aesthetics is looking for an experienced Licensed Esthetician to join our growing medical aesthetics and wellness practice. This is a part-time position with a consistent schedule and opportunity for growth as the esthetics schedule expands. About the position: Our approach is personalized, intentional, and focused on healthy skin and long-term client relationships. We are not looking for someone simply to perform a treatment and move on to the next appointment. We want an esthetician who enjoys getting to know their clients, understands their skin concerns and goals, provides thoughtful recommendations, and creates an experience that keeps clients coming back. The right person will have the opportunity to help grow the esthetics side of Doxwel while working alongside our medical aesthetics and wellness team. Responsibilities: • Perform customized facial treatments based on individual skin needs and goals., • Confidently and independently perform Hydrafacial treatments., • Customize Hydrafacial protocols based on skin type, concerns and treatment goals., • Conduct skin consultations and help develop individualized skincare and treatment plans., • Educate clients on skin health, home skincare routines, and appropriate treatment options., • Recommend professional and medical-grade skincare products based on clients needs., • Educate clients on additional services available within the practice when appropriate., • Build long-term client relationships through excellent care, education and follow up., • Encourage appropriate booking and continuity of care., • Take high-quality before and after photographs and maintain accurate documentation., • Maintain treatment room, equipment sanitation, and infection control standards., • Collaborate with our medical providers and team when clients' goals may benefit from additional aesthetic treatments., • Participate in social media content, educational initiatives, events and practice promotions. Required Qualifications: • Active New Jersey Esthetician License, • Hands on Hydrafacial experience and proficiency required, • Ability to perform Hydrafacial treatments indepedently and confidently, • Strong understanding of skin health, skincare ingredients, and treatment protocols, • Excellent communication and client service skills, • Professional, warm, dependable and comfortable building relationships with clients, • Strong attention to detail, cleanliness, safety and documentation, • Ability to work independently while also being part of a collaborative team Preferred Qualifications: • Previous experience in medical spa or medical esthetics setting, • Experience with medical grade skincare, • Experience with additional advanced facial treatments and modalities, • Comfortable recommending skincare and treatment plans without a high pressure sales approach, • Strong consultation and rebooking skills, • Interest in continuing education and growing with medical aesthetics, • Preferred but not required bilingual (English/Spanish) While experience is important, we also value professionalism, reliability, work ethic, eagerness to learn, personality and the ability to make clients feel genuinely comfortable and cared for. Schedule: This is a part-time position, approximately 10-20 hours per week, with opportunity for additional hours as the esthetics schedule grows. Compensation: $20-25/hour based on experience, plus services bonus, retail commission and tips. About Doxwel: Doxwel is a growing medical aesthetics and wellness practice in Denville, New Jersey, focused on personalized care, natural results, and healthy skin over perfect skin. We believe in quality over volume and the time to understand each client's goals before recommending treatments. We are looking for someone who wants more than a place to perform facials. We're looking for someone who wants to build relationships, grow their clientele, contribute to practice and grow with us. If that sounds like you, we'd love to meet you. Please submit your resume along with a brief introduction about your esthetics experience, Hydrafacial experience and why you are interested in Doxwel.

    Sin experiencia
    Inscripción fácil
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