Service Administrator
23 days ago
Endicott
Job Description Join Our Team as the Service Administrator at ANC Heating and Air Conditioning! Are you a passionate leader in the HVAC industry, ready to make an impact? ANC Heating and Air Conditioning is on the lookout for a full-time Service Administrator to join our dynamic management team in Endicott, NY. We value teamwork and are seeking someone who not only has extensive experience in the HVAC field but also thrives in a collaborative environment. If you're ready to bring your leadership skills to an employee-centered organization that prioritizes growth and innovation, we want to hear from you! THE BASICS Pay: • Medical, • Dental, • 401K, • Life insurance, • Vacation days, • PTO YOUR DAY AS OUR SERVICE ADMINISTRATOR Your day as Service Administrator starts with checking in on the schedule, making sure your six service techs are deployed efficiently and equipped with everything they need to deliver top-notch work. You coordinate closely with your Administrative Assistant, reviewing service contracts, tracking warranty paperwork, and making sure materials are ordered and ready to go. Throughout the day, you keep a sharp eye on ANC's policies and procedures in the field, documenting any discrepancies and finding ways to improve. You review and distribute the daily Conversion Rate report to the owners, always looking for ways to boost performance and profitability. Whether it's strategizing department growth, streamlining processes, or jumping in to solve an urgent issue, you lead with confidence, keeping the service department running like a well-oiled machine. REQUIREMENTS FOR THIS HVAC MANAGEMENT ROLE Are you a natural leader? Do you have a high attention to detail and an extensive knowledge of the HVAC industry? If yes, you might be perfect for this leadership position! We also require: • 10+ years of experience in the trade to understand better than the techs and office personnel, • Exceptional leadership and management skills, • Strong background in HVAC, • Ability to lead through motivation, • Assertive with details, • High sense of urgency when it comes to opportunities, • Excellent customer service skills A LITTLE ABOUT US: ANC HEATING AND AIR CONDITIONING Join our dynamic family-run HVAC business, established in 1963, where every team member is celebrated as part of our close-knit family! Here, we don't just provide reliable HVAC services; we create a vibrant workplace culture that emphasizes growth, camaraderie, and professional development. Every Wednesday, we close our doors for dedicated training sessions and enjoy a delicious catered lunch together, reinforcing our commitment to your success. With competitive wages, fantastic benefits, and a strong focus on promoting from within, you'll find an environment where your contributions truly matter. WE CAN'T WAIT TO HEAR FROM YOU! Join us on this exciting journey and discover the joy of being part of a management team that treats you like family! We're looking for a passionate individual to fill the role of Service Administrator. Don't miss out-apply now with our quick 3-minute application and take the first step towards an incredible leadership opportunity!