Internal Service Advisor - Mercedes-Benz
hace 10 días
Roslyn
Job Description The Rallye Motor Company, Long Island's premier luxury automotive group, has an opportunity for an Internal Service Advisor with Rallye Mercedes-Benz! The ideal candidate is looking for a long-term position with an outstanding team, who is able to influence the volume of the service business and plays a key role in ensuring a seamless and personalized automotive experience. Must be an energetic, reliable, and motivated individual willing to become a part of one of the most prestigious Mercedes-Benz dealerships on Long Island. Responsibilities for this position include: • Generate and manage internal repair orders (ROs) for all incoming MB vehicles., • Ensure all MB pre-delivery inspections (PDIs), manufacturer-required services, and recalls are completed accurately and on schedule., • Coordinate with the sales team to meet expected delivery timelines for sold vehicles., • Communicate with technicians and the parts department to ensure parts availability and timely completion of service tasks., • Verify that all vehicle systems, software, and accessories are functioning correctly before delivery., • Maintain detailed documentation and records for compliance with MB factory guidelines and warranty requirements., • Schedule vehicle transport to detail and accessory installation vendors, if needed., • Conduct final quality control checks on vehicles prior to delivery., • Support the inventory team with lot management by ensuring Used/CPO units are properly fueled, cleaned, and moved to the front line / showroom / loaner service. The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality. Our superior benefits, focus on employee growth and development along with the high earning potential are just a few reasons you will want to consider joining Rallye! PAY RANGE: $50,000 - $75,000 (Salary + Commission) Requirements • German Car Brand/Mercedes-Benz Service Advisor Experience Preferred., • Valid Driver's License., • Excellent customer service skills., • Working knowledge or trainable in automotive retail center computer systems (CDK computer system preferred)., • Excellent verbal/written communication and organization skills., • Outgoing and patient personality with outstanding customer relations ability., • Professional personal appearance. Benefits • Competitive pay plan!, • Great benefits package including medical, dental and vision coverage for employee & family!, • Company paid life insurance and optional additional coverage., • Voluntary short term and long term disability available., • Additional voluntary benefits including Aflac and LegalShield!, • Paid time off!, • Paid holidays!, • 401K plan., • Employee Assistance Program.