Chief of medicine jobs in Hicksville, New YorkCreate job alerts

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. AREA CHIEF OF STAFF The pay range for this role (full-time) is $150,000 - $180,000 annually. This role is also eligible for variable pay based on production in all states except in Puerto Rico. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule. This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. ESSENTIAL RESPONSIBILITIES • Live and exemplify the Five Principles of Mars, Inc. within self and team., • Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors., • Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful., • Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers., • Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals., • Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role., • Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs., • Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations., • Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team., • Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes., • Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod., • Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps., • Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention., • Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care., • Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals., • Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience., • Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits., • Other job duties as assigned. THE FIVE PRINCIPLES • Quality – The consumer is our boss, quality is our work, and value for money is our goal., • Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others., • Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure., • Efficiency – We use resources to the full, waste nothing and do only what we can do best., • Freedom – We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership • Plans and Aligns, • Drives Vision and Purpose, • Develops Talent, • Manages Conflict, • Financial Acumen, • Managers Complexity Functional • Attracts Top Talent, • Communicates Effectively, • Drives Results, • Ensures Accountability, • Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) • Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration., • Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order., • Surgical skills – Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment., • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions., • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning., • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement., • Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) • Initiative – Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand., • Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment., • Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others., • Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned., • Independence – Able and willing to perform tasks and duties without supervision., • Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS • Ability to work at a computer for long periods of time., • Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job., • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently., • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables., • Requires sufficient ambulatory skills in order to perform duties while at hospital., • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds., • Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment., • The noise level in the work environment is moderately high., • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances., • Some travel required, to assist other area hospitals as well as for vendor visits and associate education., • Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control. DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working. USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. EXPERIENCE, EDUCATION AND/OR TRAINING • Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required., • Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals., • 3 years of experience in small animal medicine and surgery practice. BENEFITS Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered., • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*, • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession., • Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*, • Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*, • Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind., • Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection., • Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs., • Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds., • Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition., • Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*, • Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*, • Fertility and Family Building Support: We're here for you on your journey to parenthood, offer...

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. AREA CHIEF OF STAFF The pay range for this role (full-time) is $150,000 - $180,000 annually. This role is also eligible for variable pay based on production in all states except in Puerto Rico. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule. This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. ESSENTIAL RESPONSIBILITIES • Live and exemplify the Five Principles of Mars, Inc. within self and team., • Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors., • Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful., • Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers., • Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals., • Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role., • Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs., • Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations., • Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team., • Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes., • Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod., • Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps., • Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention., • Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care., • Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals., • Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience., • Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits., • Other job duties as assigned. THE FIVE PRINCIPLES • Quality – The consumer is our boss, quality is our work, and value for money is our goal., • Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others., • Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure., • Efficiency – We use resources to the full, waste nothing and do only what we can do best., • Freedom – We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership • Plans and Aligns, • Drives Vision and Purpose, • Develops Talent, • Manages Conflict, • Financial Acumen, • Managers Complexity Functional • Attracts Top Talent, • Communicates Effectively, • Drives Results, • Ensures Accountability, • Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) • Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration., • Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order., • Surgical skills – Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment., • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions., • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning., • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement., • Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) • Initiative – Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand., • Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment., • Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others., • Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned., • Independence – Able and willing to perform tasks and duties without supervision., • Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS • Ability to work at a computer for long periods of time., • Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job., • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently., • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables., • Requires sufficient ambulatory skills in order to perform duties while at hospital., • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds., • Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment., • The noise level in the work environment is moderately high., • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances., • Some travel required, to assist other area hospitals as well as for vendor visits and associate education., • Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control. DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working. USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. EXPERIENCE, EDUCATION AND/OR TRAINING • Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required., • Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals., • 3 years of experience in small animal medicine and surgery practice. BENEFITS Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered., • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*, • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession., • Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*, • Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*, • Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind., • Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection., • Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs., • Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds., • Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition., • Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*, • Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*, • Fertility and Family Building Support: We're here for you on your journey to parenthood, offer...

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. AREA CHIEF OF STAFF The pay range for this role (full-time) is $150,000 - $180,000 annually. This role is also eligible for variable pay based on production in all states except in Puerto Rico. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule. This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. ESSENTIAL RESPONSIBILITIES • Live and exemplify the Five Principles of Mars, Inc. within self and team., • Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors., • Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful., • Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers., • Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals., • Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role., • Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs., • Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations., • Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team., • Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes., • Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod., • Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps., • Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention., • Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care., • Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals., • Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience., • Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits., • Other job duties as assigned. THE FIVE PRINCIPLES • Quality – The consumer is our boss, quality is our work, and value for money is our goal., • Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others., • Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure., • Efficiency – We use resources to the full, waste nothing and do only what we can do best., • Freedom – We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership • Plans and Aligns, • Drives Vision and Purpose, • Develops Talent, • Manages Conflict, • Financial Acumen, • Managers Complexity Functional • Attracts Top Talent, • Communicates Effectively, • Drives Results, • Ensures Accountability, • Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) • Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration., • Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order., • Surgical skills – Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment., • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions., • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning., • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement., • Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) • Initiative – Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand., • Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment., • Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others., • Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned., • Independence – Able and willing to perform tasks and duties without supervision., • Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS • Ability to work at a computer for long periods of time., • Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job., • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently., • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables., • Requires sufficient ambulatory skills in order to perform duties while at hospital., • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds., • Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment., • The noise level in the work environment is moderately high., • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances., • Some travel required, to assist other area hospitals as well as for vendor visits and associate education., • Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control. DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working. USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. EXPERIENCE, EDUCATION AND/OR TRAINING • Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required., • Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals., • 3 years of experience in small animal medicine and surgery practice. BENEFITS Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered., • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*, • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession., • Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*, • Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*, • Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind., • Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection., • Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs., • Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds., • Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition., • Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*, • Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*, • Fertility and Family Building Support: We're here for you on your journey to parenthood, offer...

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. AREA CHIEF OF STAFF The pay range for this role (full-time) is $150,000 - $180,000 annually. This role is also eligible for variable pay based on production in all states except in Puerto Rico. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule. This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. ESSENTIAL RESPONSIBILITIES • Live and exemplify the Five Principles of Mars, Inc. within self and team., • Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors., • Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful., • Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers., • Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals., • Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role., • Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs., • Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations., • Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team., • Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes., • Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod., • Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps., • Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention., • Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care., • Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals., • Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience., • Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits., • Other job duties as assigned. THE FIVE PRINCIPLES • Quality – The consumer is our boss, quality is our work, and value for money is our goal., • Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others., • Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure., • Efficiency – We use resources to the full, waste nothing and do only what we can do best., • Freedom – We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership • Plans and Aligns, • Drives Vision and Purpose, • Develops Talent, • Manages Conflict, • Financial Acumen, • Managers Complexity Functional • Attracts Top Talent, • Communicates Effectively, • Drives Results, • Ensures Accountability, • Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) • Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration., • Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order., • Surgical skills – Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment., • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions., • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning., • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement., • Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) • Initiative – Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand., • Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment., • Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others., • Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned., • Independence – Able and willing to perform tasks and duties without supervision., • Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS • Ability to work at a computer for long periods of time., • Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job., • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently., • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables., • Requires sufficient ambulatory skills in order to perform duties while at hospital., • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds., • Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment., • The noise level in the work environment is moderately high., • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances., • Some travel required, to assist other area hospitals as well as for vendor visits and associate education., • Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control. DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working. USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. EXPERIENCE, EDUCATION AND/OR TRAINING • Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required., • Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals., • 3 years of experience in small animal medicine and surgery practice. BENEFITS Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered., • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*, • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession., • Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*, • Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*, • Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind., • Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection., • Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs., • Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds., • Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition., • Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*, • Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*, • Fertility and Family Building Support: We're here for you on your journey to parenthood, offer...

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. AREA CHIEF OF STAFF The pay range for this role (full-time) is $150,000 - $180,000 annually. This role is also eligible for variable pay based on production in all states except in Puerto Rico. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule. This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. ESSENTIAL RESPONSIBILITIES • Live and exemplify the Five Principles of Mars, Inc. within self and team., • Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors., • Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful., • Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers., • Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals., • Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role., • Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs., • Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations., • Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team., • Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes., • Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod., • Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps., • Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention., • Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care., • Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals., • Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience., • Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits., • Other job duties as assigned. THE FIVE PRINCIPLES • Quality – The consumer is our boss, quality is our work, and value for money is our goal., • Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others., • Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure., • Efficiency – We use resources to the full, waste nothing and do only what we can do best., • Freedom – We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership • Plans and Aligns, • Drives Vision and Purpose, • Develops Talent, • Manages Conflict, • Financial Acumen, • Managers Complexity Functional • Attracts Top Talent, • Communicates Effectively, • Drives Results, • Ensures Accountability, • Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) • Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration., • Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order., • Surgical skills – Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment., • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions., • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning., • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement., • Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) • Initiative – Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand., • Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment., • Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others., • Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned., • Independence – Able and willing to perform tasks and duties without supervision., • Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS • Ability to work at a computer for long periods of time., • Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job., • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently., • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables., • Requires sufficient ambulatory skills in order to perform duties while at hospital., • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds., • Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment., • The noise level in the work environment is moderately high., • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances., • Some travel required, to assist other area hospitals as well as for vendor visits and associate education., • Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control. DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working. USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. EXPERIENCE, EDUCATION AND/OR TRAINING • Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required., • Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals., • 3 years of experience in small animal medicine and surgery practice. BENEFITS Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered., • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*, • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession., • Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*, • Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*, • Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind., • Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection., • Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs., • Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds., • Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition., • Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*, • Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*, • Fertility and Family Building Support: We're here for you on your journey to parenthood, offer...

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. AREA CHIEF OF STAFF The pay range for this role (full-time) is $150,000 - $180,000 annually. This role is also eligible for variable pay based on production in all states except in Puerto Rico. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule. This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. ESSENTIAL RESPONSIBILITIES • Live and exemplify the Five Principles of Mars, Inc. within self and team., • Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors., • Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful., • Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers., • Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals., • Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role., • Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs., • Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations., • Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team., • Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes., • Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod., • Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps., • Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention., • Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care., • Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals., • Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience., • Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits., • Other job duties as assigned. THE FIVE PRINCIPLES • Quality – The consumer is our boss, quality is our work, and value for money is our goal., • Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others., • Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure., • Efficiency – We use resources to the full, waste nothing and do only what we can do best., • Freedom – We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership • Plans and Aligns, • Drives Vision and Purpose, • Develops Talent, • Manages Conflict, • Financial Acumen, • Managers Complexity Functional • Attracts Top Talent, • Communicates Effectively, • Drives Results, • Ensures Accountability, • Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) • Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration., • Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order., • Surgical skills – Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment., • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions., • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning., • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement., • Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) • Initiative – Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand., • Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment., • Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others., • Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned., • Independence – Able and willing to perform tasks and duties without supervision., • Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS • Ability to work at a computer for long periods of time., • Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job., • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently., • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables., • Requires sufficient ambulatory skills in order to perform duties while at hospital., • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds., • Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment., • The noise level in the work environment is moderately high., • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances., • Some travel required, to assist other area hospitals as well as for vendor visits and associate education., • Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control. DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working. USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. EXPERIENCE, EDUCATION AND/OR TRAINING • Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required., • Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals., • 3 years of experience in small animal medicine and surgery practice. BENEFITS Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered., • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*, • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession., • Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*, • Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*, • Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind., • Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection., • Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs., • Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds., • Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition., • Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*, • Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*, • Fertility and Family Building Support: We're here for you on your journey to parenthood, offer...

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. AREA CHIEF OF STAFF The pay range for this role (full-time) is $150,000 - $180,000 annually. This role is also eligible for variable pay based on production in all states except in Puerto Rico. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule. This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. ESSENTIAL RESPONSIBILITIES • Live and exemplify the Five Principles of Mars, Inc. within self and team., • Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors., • Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful., • Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers., • Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals., • Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role., • Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs., • Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations., • Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team., • Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes., • Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod., • Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps., • Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention., • Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care., • Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals., • Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience., • Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits., • Other job duties as assigned. THE FIVE PRINCIPLES • Quality – The consumer is our boss, quality is our work, and value for money is our goal., • Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others., • Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure., • Efficiency – We use resources to the full, waste nothing and do only what we can do best., • Freedom – We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership • Plans and Aligns, • Drives Vision and Purpose, • Develops Talent, • Manages Conflict, • Financial Acumen, • Managers Complexity Functional • Attracts Top Talent, • Communicates Effectively, • Drives Results, • Ensures Accountability, • Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) • Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration., • Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order., • Surgical skills – Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment., • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions., • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning., • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement., • Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) • Initiative – Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand., • Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment., • Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others., • Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned., • Independence – Able and willing to perform tasks and duties without supervision., • Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS • Ability to work at a computer for long periods of time., • Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job., • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently., • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables., • Requires sufficient ambulatory skills in order to perform duties while at hospital., • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds., • Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment., • The noise level in the work environment is moderately high., • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances., • Some travel required, to assist other area hospitals as well as for vendor visits and associate education., • Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control. DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working. USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. EXPERIENCE, EDUCATION AND/OR TRAINING • Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required., • Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals., • 3 years of experience in small animal medicine and surgery practice. BENEFITS Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered., • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*, • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession., • Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*, • Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*, • Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind., • Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection., • Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs., • Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds., • Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition., • Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*, • Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*, • Fertility and Family Building Support: We're here for you on your journey to parenthood, offer...

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. AREA CHIEF OF STAFF The pay range for this role (full-time) is $150,000 - $180,000 annually. This role is also eligible for variable pay based on production in all states except in Puerto Rico. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule. This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. ESSENTIAL RESPONSIBILITIES • Live and exemplify the Five Principles of Mars, Inc. within self and team., • Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors., • Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful., • Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers., • Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals., • Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role., • Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs., • Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations., • Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team., • Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes., • Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod., • Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps., • Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention., • Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care., • Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals., • Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience., • Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits., • Other job duties as assigned. THE FIVE PRINCIPLES • Quality – The consumer is our boss, quality is our work, and value for money is our goal., • Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others., • Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure., • Efficiency – We use resources to the full, waste nothing and do only what we can do best., • Freedom – We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership • Plans and Aligns, • Drives Vision and Purpose, • Develops Talent, • Manages Conflict, • Financial Acumen, • Managers Complexity Functional • Attracts Top Talent, • Communicates Effectively, • Drives Results, • Ensures Accountability, • Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) • Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration., • Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order., • Surgical skills – Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment., • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions., • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning., • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement., • Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) • Initiative – Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand., • Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment., • Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others., • Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned., • Independence – Able and willing to perform tasks and duties without supervision., • Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS • Ability to work at a computer for long periods of time., • Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job., • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently., • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables., • Requires sufficient ambulatory skills in order to perform duties while at hospital., • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds., • Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment., • The noise level in the work environment is moderately high., • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances., • Some travel required, to assist other area hospitals as well as for vendor visits and associate education., • Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control. DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working. USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. EXPERIENCE, EDUCATION AND/OR TRAINING • Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required., • Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals., • 3 years of experience in small animal medicine and surgery practice. BENEFITS Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered., • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*, • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession., • Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*, • Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*, • Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind., • Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection., • Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs., • Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds., • Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition., • Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*, • Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*, • Fertility and Family Building Support: We're here for you on your journey to parenthood, offer...

Job Description INTERNAL MEDICINE PHYSICIAN Full Time New York, NY The “TRUE HEALTH” and HEALTHCARE FOR ALL WOMEN OB-GYN. is a for-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County, Queens, and Brooklyn. As privately qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care. We treat patients regardless of income, residency, or immigration status. The TRUE HEALTH offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more. Our Mission The mission of TRUE HEALTH is to provide access to equitable, comprehensive, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality extensive patient centered care. Our Vision Creating healthier communities by transforming the health care system one person at a time. JOB TITLE: Internal Medicine Physician REPORTS TO: Chief Medical Officer/Administrative Manager The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position. About the Role: As an Internal Medicine Physician at TRUE HEALTH, you will play a crucial role in providing comprehensive healthcare to adult patients across multiple locations in Hicksville, Brooklyn, and Fresh Meadows. Your primary responsibility will be to diagnose and manage a wide range of medical conditions, ensuring that patients receive personalized and effective treatment plans. You will collaborate with a multidisciplinary team to promote preventive care and manage chronic illnesses, ultimately improving patient outcomes and quality of life. This position requires a commitment to continuous learning and adapting to the evolving healthcare landscape, as well as a dedication to patient-centered care. By fostering strong relationships with patients and their families, you will contribute to a supportive and healing environment that prioritizes health and wellness. Minimum Qualifications: • Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree from an accredited institution., • Board certification in Internal Medicine or eligibility for board certification., • Valid medical license to practice in New York State. Preferred Qualifications: • Experience in a primary care setting or outpatient clinic., • Familiarity with electronic health record (EHR) systems., • Bilingual proficiency in English and Spanish or other languages., • Graduated from an accredited medical school and licensed to practice in New York State., • Board certified or board eligible status., • At least 1-2 years of experience preferred., • Ability to travel to other sites for coverage as needed., • Bilingual in English and Spanish or Creole/French required. Responsibilities: • Conduct thorough patient evaluations, including medical history assessments and physical examinations., • Diagnose and treat a variety of acute and chronic medical conditions, developing individualized treatment plans., • Order and interpret diagnostic tests, such as lab work and imaging studies, to inform clinical decision-making., • Provide preventive care services, including vaccinations and health screenings, to promote overall wellness., • Collaborate with other healthcare professionals to coordinate patient care and ensure comprehensive treatment., • Provides comprehensive medical care to patients from adolescent years and older in ambulatory care settings., • Provides consultations by examining patients; reviewing medical records, reports, and logs; researching information and developing conclusions and care recommendations., • Adheres to professional standards, practice policies and procedures, federal, state, and local requirements, and regulatory standards., • Works as a team player assisting other staff providers with developing diagnosis and patient treatment options., • Prescribes or administer treatment, therapy, medication, vaccination, and other specialized medical care to treat or prevent illness, disease, or injury., • Orders, performs, and interprets test and analyze records, reports, and examination information to diagnose patients’ condition., • Obtain and maintain hospital privileges at a Hospital Medical Center in order to provide and coordinate care for patients in the hospital setting., • Records and maintains patient information such as medical history, reports and examination results., • Monitors patients’ conditions and progress and re-evaluation treatments as necessary., • Reviews health risk assessments (HRA’s) to help determine a plan of care., • Explains procedures and discuss test results or prescribed treatments with patients., • Refers patients to medical specialists or other practitioners when necessary., • Participates in LEAN and other activities necessary to implement the multi-disciplinary patient-centered medical home approach for the care of pediatric patients., • Updates job knowledge by participating in continuing medical educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations., • Other duties as assigned. Skills: The required skills for this position include strong diagnostic abilities and clinical judgment, which are essential for accurately assessing patient conditions and determining appropriate treatment plans. Excellent communication skills are vital for effectively interacting with patients, their families, and other healthcare team members, ensuring that everyone is informed and engaged in the care process. Time management and organizational skills will be utilized daily to balance patient appointments, follow-ups, and administrative tasks efficiently. Additionally, a commitment to continuous education and adaptability will help you stay current with medical advancements and best practices. Preferred skills, such as proficiency in EHR systems, will enhance your ability to document patient information accurately and streamline communication within the healthcare team. SALARY: Commensurate with experience $180,000 - $265,000 MORE INFORMATION: This is an exempt position. The TRUE HEALTH provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual preference, and orientation, or non-disqualifying physical or mental handicap/disability in each aspect of the human resources function. Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The TH shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Description PRIMARY CARE PHYSICIAN Full Time New York, NY The “TRUE HEALTH” and HEALTHCARE FOR ALL WOMEN OB-GYN. is a for-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County, Queens, and Brooklyn. As privately qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care. We treat patients regardless of income, residency, or immigration status. The TRUE HEALTH offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more. Our Mission The mission of TRUE HEALTH is to provide access to equitable, comprehensive, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality extensive patient centered care. Our Vision Creating healthier communities by transforming the health care system one person at a time. JOB TITLE: Primary Care Physician REPORTS TO: Chief Medical Officer/Administrative Manager The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position. About the Role: As a Primary Care Physician at TRUE HEALTH, you will play a crucial role in providing comprehensive healthcare services to patients across multiple locations in Hicksville, Brooklyn, and Fresh Meadows. Your primary responsibility will be to diagnose and treat a wide range of medical conditions, ensuring that patients receive personalized care tailored to their individual needs. You will also be responsible for developing long-term relationships with patients, promoting preventive care, and managing chronic illnesses. In addition, you will collaborate with a multidisciplinary team to enhance patient outcomes and improve overall health within the community. Ultimately, your work will contribute to the mission of TRUE HEALTH to deliver high-quality, accessible healthcare to all patients. Minimum Qualifications: • Doctor of Medicine (MD) or Doctor of Osteopathy (DO) degree from an accredited institution., • Board certification in Family Medicine or Internal Medicine., • Valid medical license to practice in New York State., • Strong communication and interpersonal skills to effectively interact with patients and staff., • Commitment to providing high-quality, patient-centered care. Preferred Qualifications: • Experience in a primary care setting or community health environment., • Familiarity with electronic health record (EHR) systems., • Bilingual proficiency in English and Spanish or other languages., • Participation in continuing medical education (CME) activities., • Leadership experience or interest in mentoring junior staff., • Graduated from an accredited medical school and licensed to practice in New York State., • Board certified or board eligible status., • At least 1-2 years of experience preferred., • Ability to travel to other sites for coverage as needed., • Bilingual in English and Spanish or Creole/French required. Responsibilities: • Conduct thorough physical examinations and medical histories to assess patient health., • Diagnose and treat acute and chronic illnesses, providing appropriate medical interventions., • Develop and implement individualized care plans in collaboration with patients and healthcare team members., • Educate patients on health maintenance, disease prevention, and lifestyle modifications., • Maintain accurate and up-to-date medical records in compliance with healthcare regulations., • Provides comprehensive medical care to patients from adolescent years and older in ambulatory care/outpatient settings., • Provides consultations by examining patients; reviewing medical records, reports, and logs; researching information and developing conclusions and care recommendations., • Adheres to professional standards, practice policies and procedures, federal, state, and local requirements, and regulatory standards., • Works as a team player assisting other staff providers with developing diagnosis and patient treatment options., • Prescribes or administer treatment, therapy, medication, vaccination, and other specialized medical care to treat or prevent illness, disease, or injury., • Orders, performs, and interprets test and analyze records, reports, and examination information to diagnose patients’ condition., • Obtain and maintain hospital privileges at a Hospital Medical Center in order to provide and coordinate care for patients in the hospital setting., • Records and maintains patient information such as medical history, reports and examination results., • Monitors patients’ conditions and progress and re-evaluation treatments as necessary., • Reviews health risk assessments (HRA’s) to help determine a plan of care., • Explains procedures and discuss test results or prescribed treatments with patients., • Refers patients to medical specialists or other practitioners when necessary., • Participates in LEAN and other activities necessary to implement the multi-disciplinary patient-centered medical home approach for the care of pediatric patients., • Updates job knowledge by participating in continuing medical educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations., • Other duties as assigned. Skills: The required skills of clinical assessment and diagnostic reasoning will be utilized daily as you evaluate patients and determine appropriate treatment plans. Strong communication skills are essential for effectively educating patients about their health and fostering a trusting relationship. Interpersonal skills will be critical when collaborating with a diverse healthcare team to ensure comprehensive patient care. Additionally, familiarity with EHR systems will enhance your efficiency in documenting patient interactions and managing health records. Preferred skills, such as bilingual proficiency, will allow you to connect with a broader patient demographic, ensuring that language barriers do not hinder access to care. SALARY: Commensurate with experience $180,000 - $265,000 MORE INFORMATION: This is an exempt position. The TRUE HEALTH provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual preference, and orientation, or non-disqualifying physical or mental handicap/disability in each aspect of the human resources function. Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The TH shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Description WOMENS HEALTH NURSE PRACTITIONER Full Time New York, NY The “TRUE HEALTH” is a for-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County, Queens, and Brooklyn. As privately qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care. We treat patients regardless of income, residency, or immigration status. The TRUE HEALTH offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more. Our Mission The mission of TRUE HEALTH is to provide access to equitable, comprehensive, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality extensive patient centered care. Our Vision Creating healthier communities by transforming the health care system one person at a time. JOB TITLE: Nurse Practitioner REPORTS TO: Chief Medical Officer/Administrative Manager/Medical Director The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position. About the Role: The Women's Health Nurse Practitioner (WHNP) plays a crucial role in providing comprehensive healthcare services to women across their lifespan. This position focuses on promoting health, preventing disease, and managing various health conditions specific to women. The WHNP will conduct thorough assessments, develop individualized care plans, and provide education to empower patients in making informed health decisions. Collaboration with other healthcare professionals is essential to ensure a holistic approach to patient care. Ultimately, the WHNP aims to enhance the overall well-being of women in the community through compassionate and evidence-based practices. Minimum Qualifications: • Master's degree in Nursing with a specialization in Women's Health., • Current Nurse Practitioner license and certification in Women's Health., • At least two years of clinical experience in a women's health setting. Preferred Qualifications: • Minimum 1 year experience as NP, • Graduated from approved Nurse Practitioner Program., • Licensed as Nurse Practitioner in New York State., • Basic CPR (BCLS) certification required., • Specialty Certification Preferred., • Bilingual in English and Spanish or Creole preferred., • Experience in telehealth services and remote patient management., • Familiarity with electronic health record (EHR) systems., • Bilingual proficiency in English and another language. Responsibilities: • Conduct comprehensive health assessments and physical examinations for female patients., • Diagnose and manage acute and chronic health conditions, including reproductive health issues., • Provide counseling and education on topics such as family planning, prenatal care, and menopause management., • Collaborate with interdisciplinary teams to develop and implement patient-centered care plans., • Maintain accurate and up-to-date patient records in compliance with healthcare regulations., • Involved with direct patient physical assessment, education, and health planning., • Assists in the coordination of services with other disciplines and patient’s insurance plans., • Advocates for patient in arrangement of medically necessary services., • Communicates with community’s resources to ascertain adequate assistance for patients in need., • Refers patients to specialty services when necessary., • Consults with collaborating physician and other members of the health care team to establish plan of care., • Participate in LEAN and other activities necessary to implement the multi-disciplinary patient-centered medical home approach for the care of patients, • Maintains continuity of care by regular patient follow-up., • Participates in quality assurance process to assure optimal care delivery., • Provides comprehensive case management services that include emphasis on health promotion and disease prevention., • Monitors patient outcome in accordance with the practice protocols;, • Collaborates with staff nurses and nursing administrators with assessment and clinical decision in patient care planning., • Acts as a resource person for the nursing staff., • Conducts education in service on practice issues., • Other duties as assigned. Skills: The required skills for this role include advanced clinical assessment and diagnostic skills, which are essential for accurately identifying health issues in female patients. Strong communication skills are vital for effectively educating patients about their health and treatment options. The ability to collaborate with a diverse healthcare team enhances the quality of care provided to patients. Preferred skills, such as proficiency in telehealth, allow the WHNP to reach a broader patient base and provide care in a flexible manner. Overall, these skills contribute to a supportive and effective healthcare environment that prioritizes women's health. SALARY: Commensurate with experience MORE INFORMATION: This is an exempt position. The TRUE HEALTH provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual preference, and orientation, or non-disqualifying physical or mental handicap/disability in each aspect of the human resources function. Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The TH shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Description JOB DESCRIPTION Medical Assistant (OB-GYN & Internal Medicine) Home Base Site + Float Support | Clinical Role with Clerical/Front Desk Coverage as Needed Employment Type: Full-Time / Part-Time (based on clinic need) Locations: Queens, Long Island (home base assigned; occasional float support may be required) Reports To: Nurse Manager, Practice Manager About TRUE HEALTH NY TRUE HEALTH NY is a multi-site outpatient medical group providing OB-GYN/Women's Health and Internal Medicine/Primary Care services across New York. We are committed to equitable, high-quality, patient-centered care and efficient clinic operations. Position Summary The Medical Assistant (MA) is a key member of the care team responsible for supporting providers and nursing staff in delivering high-quality clinical care. This position is primarily clinical, with clerical and front desk coverage responsibilities as needed to support patient flow and clinic operations. The MA will be assigned a home base location and may be asked to float to other sites occasionally based on staffing and operational needs. Essential Duties & ResponsibilitiesA) Clinical Responsibilities (Primary) • Room patients efficiently; support a busy outpatient schedule and maintain clinic flow., • Obtain and document vital signs, chief complaint, medications, allergies, and relevant history in the EMR., • Prepare patients for provider visits and ensure readiness for exams and procedures., • Assist providers with OB-GYN and Internal Medicine care, including (as applicable):, • Pap smears, pelvic exams, prenatal visits, and chaperoning sensitive exams., • Injections/immunizations and TB testing (PPD) per protocol., • EKGs and point-of-care testing (e.g., urine dip, urine pregnancy test)., • Specimen collection, labeling, handling, and preparing labs for pickup/processing., • Provide patient education within scope (pre-test instructions, procedure expectations, follow-up steps)., • Maintain clinical supplies and exam rooms: stock rooms, rotate supplies, check expiration dates, and keep rooms clean and ready., • Follow HIPAA, OSHA, infection control, and organizational policies at all times.B) Clerical & Front Desk Coverage (As Needed) When patient volume or staffing requires, the MA may provide cross-coverage to support front office operations, including: • Greet patients professionally and maintain a calm, respectful patient experience., • Support check-in/check-out, patient registration updates, and demographic verification., • Collect and verify insurance information; assist with eligibility verification as trained., • Obtain signatures for required forms/consents and ensure documents are scanned into the EMR., • Schedule appointments according to clinic guidelines and provider templates., • Perform reminder calls, follow-up calls, and no-show outreach when assigned., • Scan/fax/upload records and perform basic clerical tasks needed for daily operations. Note: Front desk support is not the primary function of this role, but the MA must be willing and able to assist as needed to keep the clinic running smoothly. C) Teamwork, Flexibility & Operations • Work collaboratively with providers, nursing, ultrasound (if applicable), and front desk teams., • Communicate clearly and respectfully with patients and coworkers., • Support clinic opening/closing duties as assigned., • Assist with quality initiatives, audits/logs, and workflow improvements as needed., • Float to other locations periodically (Queens/Brooklyn/Long Island) based on business need.Required Qualifications (Non-Negotiable), • High School Diploma or GED., • Graduate of an accredited Medical Assistant program and/or Medical Assistant certification (CMA/CCMA/RMA or equivalent)., • Current BLS/CPR certification (or ability to obtain within a specified timeframe)., • At least 1 year experience in a medical office/clinic setting (OB-GYN or Primary Care strongly preferred)., • Comfortable working in a fast-paced outpatient environment., • Strong professionalism: reliable attendance, punctuality, respectful communication., • Basic computer skills and comfort learning EMR systems.Preferred Qualifications (Strong Advantage), • Experience in OB-GYN/Women's Health and/or Internal Medicine., • EMR experience (eClinicalWorks or similar)., • Phlebotomy experience (if applicable to your sites)., • Bilingual (Spanish strongly preferred; other languages a plus)., • Experience supporting both clinical and front desk workflows in a high-volume clinic.Physical & Work Requirements, • Ability to stand/walk for extended periods and move between exam rooms., • Ability to lift/carry typical clinical supplies., • Comfort assisting with sensitive OB-GYN exams while maintaining privacy and professionalism.What Success Looks Like in This Role, • Patients are roomed on time; vitals and documentation are complete and accurate., • Providers are supported efficiently during exams and procedures., • Exam rooms are stocked, clean, and ready for the next patient., • When covering front desk, check-in/check-out stays smooth and professional. Equal Opportunity Employer: TRUE HEALTH NY provides equal employment opportunities without regard to race, color, religion, national origin, age, sex, disability, sexual orientation, gender identity, or any other protected status.

Job Description NURSE PRACTITIONER Full Time New York, NY The “TRUE HEALTH” is a for-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County, Queens, and Brooklyn. As privately qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care. We treat patients regardless of income, residency, or immigration status. The TRUE HEALTH offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more. Our Mission The mission of TRUE HEALTH is to provide access to equitable, comprehensive, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality extensive patient centered care. Our Vision Creating healthier communities by transforming the health care system one person at a time. JOB TITLE: Nurse Practitioner REPORTS TO: Chief Medical Officer/Administrative Manager/Medical Director The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position. RESPONSIBILITIES: • Involved with direct patient physical assessment, education, and health planning., • Assists in the coordination of services with other disciplines and patient’s insurance plans., • Advocates for patient in arrangement of medically necessary services., • Communicates with community’s resources to ascertain adequate assistance for patients in need., • Refers patients to specialty services when necessary., • Consults with collaborating physician and other members of the health care team to establish plan of care., • Participate in LEAN and other activities necessary to implement the multi-disciplinary patient-centered medical home approach for the care of patients, • Maintains continuity of care by regular patient follow-up., • Participates in quality assurance process to assure optimal care delivery., • Provides comprehensive case management services that include emphasis on health promotion and disease prevention., • Monitors patient outcome in accordance with the practice protocols;, • Collaborates with staff nurses and nursing administrators with assessment and clinical decision in patient care planning., • Acts as a resource person for the nursing staff., • Conducts education in service on practice issues., • Other duties as assigned. QUALIFICATIONS: • Minimum 1 year experience as NP, • Graduated from approved Nurse Practitioner Program., • Licensed as Nurse Practitioner in New York State., • Basic CPR (BCLS) certification required., • Specialty Certification Preferred., • Bilingual in English and Spanish or Creole preferred. SALARY: Commensurate with experience MORE INFORMATION: This is an exempt position. The TRUE HEALTH provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual preference, and orientation, or non-disqualifying physical or mental handicap/disability in each aspect of the human resources function. Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The TH shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Description TRUE HEALTH NY Job Description: Medical Assistant – Float (Internal Medicine & OB/GYN) Brooklyn • Queens • Long Island | Version: March 03, 2026 Position Details Job Title Medical Assistant – Float (IM + OB/GYN) Department Clinical Operations Reports To Site Manager (day-to-day) and Regional Clinical Operations Lead FLSA Status Non-Exempt (Hourly) Work Locations True Health NY sites across Brooklyn, Queens, and Long Island (as assigned) Schedule Full-time preferred (40 hours/week). Occasional early/late shifts and Saturdays based on coverage needs. Travel Requirement Required; must be able to travel between sites with short notice per staffing needs. Compensation (Recommended for NY Market – Float Role) Component Amount Notes Base Hourly Rate (Float Role) $26.00–$32.00 per hour Placement based on experience, certifications, and IM/OB competency. Saturday Premium +$2.00 per hour Applies to scheduled Saturday shifts. Quarterly Float Reliability & Impact Bonus Up to $600 per quarter Based on attendance/punctuality, coverage participation, and quality checklist. Last-Minute Coverage Premium $50 per shift Applies when accepting a coverage assignment with <24 hours notice (excluding manager-approved emergencies). Pay Transparency Note Range shown The final offer is determined by skills, experience, and operational need, and complies with NY pay transparency requirements. Position Summary The Medical Assistant (MA) Float supports Internal Medicine and OB/GYN providers across True Health NY sites. This role covers planned PTO, unplanned call-outs, and high-volume clinic days while ensuring consistent patient flow, accurate documentation, and an excellent patient experience. The Float MA is expected to adapt quickly to different site layouts, provider preferences, and schedules while following True Health standard workflows. Key ResponsibilitiesA. Patient Rooming and Clinical Support (All Sites) • Prepare exam rooms, sanitize/turn over rooms between patients, and maintain supply levels., • Bring patients back, verify identity, and confirm reason for visit., • Obtain and document vitals; recognize and escalate abnormal findings to clinical leadership/provider., • Medication reconciliation, allergy verification, and preferred pharmacy confirmation., • Assist providers during exams/procedures as needed (within MA scope and training)., • Provide patient instructions per provider direction and ensure clear after-visit next steps.B. Internal Medicine Support, • Perform point-of-care testing (POCT) per policy (e.g., urine dip, rapid tests) and document results accurately., • Perform EKG set-up/capture when trained and assigned., • Collect and process specimens per labeling and chain-of-custody standards; coordinate lab pickup workflows., • Support immunization/injection workflows as permitted by standing orders and site policy (if applicable).C. OB/GYN Support, • Set up OB/GYN exam rooms (speculums, pap supplies, swabs, kits) and ensure chaperone readiness., • Assist with pelvic exams and specimen collection workflows (pap, swabs) and ensure correct labeling and routing., • Support procedures by preparing equipment/supplies and assisting with room readiness (e.g., IUD/Nexplanon set-up per policy)., • Support pregnancy visit workflows (intake steps, urine dip/POCT as applicable, patient instruction packets).D. Documentation and EHR Tasks, • Document vitals, POCT results, intake information, and other assigned elements in the EHR., • Scan/index outside records, consents, and forms accurately and route to the correct queues., • Support provider/staff task queues as assigned (results routing, follow-up tasks, referrals tracking).E. Float Coverage Expectations, • Travel to assigned sites across Brooklyn, Queens, and Long Island; arrive ready to support clinic flow immediately., • Maintain consistent True Health standards while adapting to site-specific workflows and provider preferences., • Communicate clearly with site leadership regarding priorities, procedure schedules, and any operational risks.Standard Daily Workflow (Step-by-Step), • Clock in and join site huddle (5–10 minutes): review provider schedules, procedures, staffing gaps, and priorities., • Room readiness check: supplies, labels, POCT inventory, chaperone needs, and equipment functionality., • Room patients: verify identity, collect chief complaint, take and document vitals, reconcile meds/allergies, and prepare patient for provider., • Assist during visit: chaperone as needed; support procedures; collect specimens and document POCT results per protocol., • After-visit: provide instructions per provider direction; label and route specimens; coordinate lab pickup; schedule next steps if assigned., • Between patients: maintain task queue, scan/index documents, restock rooms, and keep turnover consistent., • End-of-day closeout: reconcile specimens and pending labs, restock key supplies, close tasks, and provide handoff notes to site leadership.QualificationsRequired, • High school diploma or GED required., • Minimum 1 year of experience as a Medical Assistant (Internal Medicine and/or OB/GYN preferred)., • Ability and willingness to travel between Brooklyn, Queens, and Long Island locations., • Strong communication skills, reliability, and comfort working in a fast-paced clinical environment.Preferred, • CMA/RMA/NCMA certification preferred., • Phlebotomy, EKG, and/or OB/GYN procedure support experience preferred., • Bilingual abilities preferred based on patient population needs.Performance Expectations, • Clinic flow support: on-time rooming and efficient turnover to reduce bottlenecks., • Quality and safety: accurate vitals and specimen labeling; adherence to infection control standards., • Patient experience: professional communication and respectful, culturally competent care., • Reliability: attendance, punctuality, and responsiveness to coverage needs., • Cross-training: completion of Float competency checklist and site manager sign-offs.Physical Requirements, • Standing/walking for most of the shift; frequent bending and reaching., • Ability to lift and carry up to approximately 25 lbs., • Ability to use PPE and follow infection control requirements. Equal Opportunity Employer: True Health NY is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to protected characteristics.

Job Description The “TRUE HEALTH” is a for-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County, Queens, and Brooklyn. As privately qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care. We treat patients regardless of income, residency, or immigration status. The TRUE HEALTH offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more. Our Mission The mission of TRUE HEALTH is to provide access to equitable, comprehensive, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality extensive patient centered care. Our Vision Creating healthier communities by transforming the health care system one person at a time. JOB TITLE: Nurse Practitioner REPORTS TO: Chief Medical Officer/Administrative Manager/Medical Director The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position. About the Role: The Family Nurse Practitioner (FNP) plays a crucial role in delivering comprehensive healthcare services to patients across various age groups and backgrounds. This position involves assessing, diagnosing, and managing a wide range of health conditions, ensuring that patients receive high-quality care tailored to their individual needs. The FNP will collaborate with a multidisciplinary team to develop treatment plans, provide patient education, and promote wellness within the community. Additionally, the role includes performing procedures such as chemotherapy administration and pain management, while prioritizing patient safety and comfort. Ultimately, the FNP is dedicated to improving patient outcomes and enhancing the overall health of the populations served at TRUE HEALTH locations in Hicksville, Brooklyn, and Great Neck. Minimum Qualifications: • Master's degree in Nursing with a specialization as a Family Nurse Practitioner., • Current and valid Nurse Practitioner license in the state of New York., • Certification as a Family Nurse Practitioner from a recognized certifying body. Preferred Qualifications: • Experience in a primary care or urgent care setting., • Familiarity with electronic health record (EHR) systems., • Bilingual skills to effectively communicate with diverse patient populations., • Minimum 1 year experience as NP, • Graduated from approved Nurse Practitioner Program., • Licensed as Nurse Practitioner in New York State., • Basic CPR (BCLS) certification required., • Specialty Certification Preferred., • Bilingual in English and Spanish or Creole preferred. Responsibilities: • Conduct comprehensive health assessments and physical examinations for patients of all ages., • Diagnose and manage acute and chronic health conditions, including prescribing medications and treatments., • Educate patients and their families on health management, disease prevention, and wellness strategies., • Collaborate with healthcare team members to develop and implement individualized care plans., • Perform necessary procedures, including chemotherapy administration and urgent care interventions, while ensuring patient safety., • Involved with direct patient physical assessment, education, and health planning., • Assists in the coordination of services with other disciplines and patient’s insurance plans., • Advocates for patient in arrangement of medically necessary services., • Communicates with community’s resources to ascertain adequate assistance for patients in need., • Refers patients to specialty services when necessary., • Consults with collaborating physician and other members of the health care team to establish plan of care., • Participate in LEAN and other activities necessary to implement the multi-disciplinary patient-centered medical home approach for the care of patients, • Maintains continuity of care by regular patient follow-up., • Participates in quality assurance process to assure optimal care delivery., • Provides comprehensive case management services that include emphasis on health promotion and disease prevention., • Monitors patient outcome in accordance with the practice protocols;, • Collaborates with staff nurses and nursing administrators with assessment and clinical decision in patient care planning., • Acts as a resource person for the nursing staff., • Conducts education in service on practice issues., • Other duties as assigned. Skills: The required skills of a Family Nurse Practitioner are essential for providing high-quality patient care on a daily basis. Proficiency in patient education allows the FNP to empower individuals to take charge of their health, while expertise in chemotherapy and pain management ensures that patients receive appropriate treatment for complex conditions. Critical care skills are utilized in urgent situations, enabling the FNP to respond effectively to emergencies. Strong communication and interpersonal skills foster collaboration with colleagues and build trust with patients, enhancing the overall care experience. Additionally, a commitment to patient safety is paramount, guiding all clinical decisions and practices to ensure the well-being of those served. SALARY: Commensurate with experience MORE INFORMATION: This is an exempt position. The TRUE HEALTH provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual preference, and orientation, or non-disqualifying physical or mental handicap/disability in each aspect of the human resources function. Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The TH shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Description NURSE PRACTITIONER Full Time New York, NY The “TRUE HEALTH” is a for-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County, Queens, and Brooklyn. As privately qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care. We treat patients regardless of income, residency, or immigration status. The TRUE HEALTH offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more. Our Mission The mission of TRUE HEALTH is to provide access to equitable, comprehensive, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality extensive patient centered care. Our Vision Creating healthier communities by transforming the health care system one person at a time. JOB TITLE: Nurse Practitioner REPORTS TO: Chief Medical Officer/Administrative Manager/Medical Director The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position. About the Role: As a Nurse Practitioner, you will play a crucial role in delivering high-quality healthcare to patients across various demographics. Your primary responsibility will be to assess, diagnose, and manage patient care in collaboration with physicians and other healthcare professionals. You will be instrumental in promoting patient education and preventive care, ensuring that patients understand their health conditions and treatment options. Additionally, you will provide comprehensive care in areas such as primary care, internal medicine, and obstetrics and gynecology, addressing the diverse needs of the community. Ultimately, your work will contribute to improved patient outcomes and enhanced overall health within the population you serve. Minimum Qualifications: • Master's degree in Nursing from an accredited program., • Current Nurse Practitioner certification in Family Medicine, Internal Medicine, or a related specialty., • Valid state nursing license and certification to practice as a Nurse Practitioner. Preferred Qualifications: • Minimum 1 year experience as NP, • Graduated from approved Nurse Practitioner Program., • Licensed as Nurse Practitioner in New York State., • Basic CPR (BCLS) certification required., • Specialty Certification Preferred., • Bilingual in English and Spanish or Creole preferred., • Experience in a primary care or outpatient setting., • Additional certifications in specialized areas such as geriatrics or obstetrics and gynecology., • Bilingual skills to effectively communicate with diverse patient populations. Responsibilities: • Conduct thorough clinical assessments and develop individualized care plans for patients., • Diagnose and treat acute and chronic illnesses, providing appropriate interventions and follow-up care., • Perform routine examinations, screenings, and preventive health measures to promote wellness., • Educate patients and their families on health management, disease prevention, and lifestyle modifications., • Collaborate with interdisciplinary teams to ensure comprehensive patient care and continuity of services., • Involved with direct patient physical assessment, education, and health planning., • Assists in the coordination of services with other disciplines and patient’s insurance plans., • Advocates for patient in arrangement of medically necessary services., • Communicates with community’s resources to ascertain adequate assistance for patients in need., • Refers patients to specialty services when necessary., • Consults with collaborating physician and other members of the health care team to establish plan of care., • Participate in LEAN and other activities necessary to implement the multi-disciplinary patient-centered medical home approach for the care of patients, • Maintains continuity of care by regular patient follow-up., • Participates in quality assurance process to assure optimal care delivery., • Provides comprehensive case management services that include emphasis on health promotion and disease prevention., • Monitors patient outcome in accordance with the practice protocols;, • Collaborates with staff nurses and nursing administrators with assessment and clinical decision in patient care planning., • Acts as a resource person for the nursing staff., • Conducts education in service on practice issues., • Other duties as assigned. Skills: The required skills in primary care and clinical assessments will be utilized daily as you evaluate patient health and develop treatment plans. Your expertise in internal medicine and family medicine will guide your decision-making in diagnosing and managing various health conditions. Skills in obstetrics and gynecology will enable you to provide comprehensive care to women, addressing both reproductive health and general wellness. Patient safety will be a priority in all interactions, ensuring that you adhere to best practices and protocols. Additionally, your knowledge in geriatrics will enhance your ability to cater to the unique needs of older adults, promoting their health and well-being. SALARY: Commensurate with experience MORE INFORMATION: This is an exempt position. The TRUE HEALTH provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual preference, and orientation, or non-disqualifying physical or mental handicap/disability in each aspect of the human resources function. Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The TH shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Description Why Epicured? Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products for patients nationwide. Our evidence-based approach brings the best of the clinical and culinary worlds together to help people eat better, feel better, and live better — one meal at a time. By joining Epicured, you’ll operate at the intersection of healthcare, food, and commercial strategy, helping scale data-driven decision-making across sales, partnerships, pricing, and go-to-market efforts that directly impact patients, members, and enterprise clients nationwide. Role Overview Epicured is seeking a Vice President, Commercial Research & Analytics to support and elevate our commercial strategy through rigorous research, analytics, and market intelligence. This role will partner closely with the Chief Revenue & Strategy Officer to inform sales strategy, commercial marketing, pricing, and partnership development through data-driven insights. This is a hands-on, analytical leadership role ideal for someone who excels at turning complex data into clear, actionable insights and executive-ready narratives. The successful candidate will combine strong analytical depth with business acumen and comfort working across sales, marketing, finance, and leadership teams. Key ResponsibilitiesCommercial Strategy & Analytics Support enterprise sales, commercial marketing, and growth strategy through quantitative and qualitative research Develop analytical models and frameworks to evaluate revenue opportunities, pricing strategies, and market expansion Build and maintain advanced Excel models to support forecasting, scenario analysis, and commercial decision-making Market Research & Competitive Intelligence Conduct ongoing market and competitive research across products, services, and peer organizations Analyze industry trends, customer segments, and emerging opportunities within healthcare, food-as-medicine, and enterprise nutrition Translate market findings into strategic recommendations for senior leadership Data Analysis & Executive Communication Perform data mining and analysis across internal and external data sources Create executive-ready PowerPoint presentations, dashboards, and reporting materials Clearly communicate insights, risks, and opportunities to senior leadership and cross-functional stakeholders Cross-Functional Collaboration Partner closely with Sales, Commercial Marketing, Finance, Product, and Leadership teams Support development of commercial narratives for enterprise clients, partners, and strategic initiatives Act as a thought partner to senior leaders on data-backed strategy and long-term planning Qualifications 5+ years of relevant experience in commercial analytics, strategy, consulting, market research, or related fields Advanced proficiency in Excel (financial modeling, spreadsheet modeling, data analysis) Strong experience with market research, competitive analysis, and business intelligence Proven ability to synthesize complex data into clear, compelling insights Excellent written and verbal communication skills, including executive-level presentation experience High attention to detail with the ability to manage multiple workstreams simultaneously Preferred Qualifications Knowledge of the health insurance market, provider systems, or healthcare reimbursement models Familiarity with healthcare legal, regulatory, and financial environments Background or exposure to population health, HEOR (Health Economics & Outcomes Research), or value-based care Experience working in healthcare, life sciences, food-as-medicine, or adjacent regulated industries Compensation & Benefits Salary Range: $110,000 – $130,000, commensurate with experience Benefits include: 401(k)Health, Dental, and Vision insurance Paid Time Off (PTO) Meal Discounts Equal Employment Opportunity Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law. How to Apply Apply via job board. Please email careers@getepicured.com if you have any questions, thank you.

Requisition number: 2363853 Job category: Healthcare Delivery, Clinical Services Operations $1,000 Sign-on Bonus for External Candidates Optum NY, is seeking a Medical Assistant - Pediatric Ophthalmology to join our team in Plainview, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while? Caring. Connecting. Growing together. The Medical Assistant works to assist clinicians in providing health care at clinic locations. A Medical Assistant serves the patient and all members of the health care team by gathering and maintaining the necessary medical information in a cheerful, friendly, personable manner. This role provides quality patient care and helps to establish rapport between the clinician and patient. Location : 146 Manetto Hill Rd. Plainview NY 11803 Specialty : Pediatric Ophthalmology and Strabismus Hours : 37.5 hours per week + Monday - Thursday shifts 8am-4pm, 9am-5pm, 10am-6pm, and 12pm-8pm. Two nights a week + Friday and Saturday shifts 8am-4pm. Two Saturdays a month Primary Responsibilities: + Obtains patient histories and vital signs and records accurately in the electronic medical record + Prepares patients for examination and treatment and documents chief complaints + Assists in other specialties as necessary + Retrieves laboratory and radiology test results and instructs patients regarding medications and treatment per clinician's instructions + Stocks supplies and prepares exam rooms and instruments for examinations, testing, or minor surgeries + Potential for heavy phone usage. Responds to incoming phone calls and refers if necessary. Calls patients as necessary to follow up and/or schedule appointments + Obtain prior authorizations as necessary + Assist with other specialties within the suite as necessary + Performs other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Years of post-high school education can be substituted/is equivalent to years of experience. Required Qualifications: + Experience in a medical office setting + Experience with PC and Microsoft office + Ability to work until 8pm, two nights a week plus two Saturdays a month Preferred Qualifications: + Medical Assistant certification + 1+ years of experience working as a Medical Assistant performing front and clinical back-office duties + Experience working with EPIC EMR software Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $25.05 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NYU Langone HospitalLong Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone HospitalLong Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram. Position Summary: We have an exciting opportunity to join our team as a Medical Assistant - Float Pool - Nassau. In this role, the successful candidate Assists in the delivery of primaryHealth care and patient care management. Performs routine phlebotomy via venipuncture or finger stick and specimen collection. Complies with established policies and procedures, rules and regulations to the practice,Hospital, federal, state and local regulations. Diligent in observing allHIPAA guidelines. Travels to other office locations as required. Job Responsibilities: • Provides quality patient care, including examination, diagnostic, medical equipment and instruments. Screens and triages patient telephone calls for referral to physician, as appropriate., • Performs various procedurestests consistent with those of a medical assistant working in this practice. (i.e routine phlebotomy via venipuncture or finger stick and specimen collection, holter monitors, EKG, glucose testing, vital signs and patient histories.), Collects, labels and processes all specimens and ensures they are forwarded to the correct laboratory., • Performs various clerical duties in a timely and accurate manner. Answers telephone and provides front desk support including scheduling appointments, obtaining referrals and copayment. Obtains test results from hospitals, laboratories, radiologists, doctor office etc. as requested. Provides copies of educational material to patients. Retrieves and files charts. Maintains patient files, records and other information, as needed. Mails reports and completed forms if necessary. Complies with HIPAA guidelines. Attends staff meetings as requested by the Practice Manager. Orders and maintains clinical and office supplies and equipment., • Assists with patient care treatments utilizing aseptic techniques as per policy and procedures., • Follows the directives of the physician in an efficient and precise manner. Handles multiple tasks at one time, often switching from one to another without loss of efficiency or composure. Maintains quality control standards., • Performs other duties as assigned, • Assists in delivery of primary health care and patient care management. Greets and escorts patients into the exam room. Verifies that patients have signed in and retrieves patient chart. Assists in a variety of treatments and medications under supervision of physician. Assists with scheduling of tests and treatments. Prepares patients for examination and treatment by taking patient histories and vital signs, review meds and chief complaints. Prepares exam rooms and equipment for physicians. Minimum Qualifications: To qualify you must have a High School Diploma or GEDO. Current and valid Driver s license. 1 2 years Relevant experience ( Minimum 6 months ). Excellent communication (both written and oral), interpersonal, multitasking, and customer service skills. Basic math and computer skills including Microsoft Office. Preferred Qualifications: Other Graduate from a Medical Assistant program. Certified Medical Assistant (CMA). 1 2 years Medical Assistant Program experience. Knowledge of medical terminology. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone HospitalLong Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone HospitalLong Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $55,326.59 - $58,953.05 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here Required Skills Required Experience

Medical Office Support Mineola, NY Full-Time/Regular NYU Langone HospitalLong Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. We have an exciting opportunity to join our team as a Medical Assistant - Float Pool - Nassau. In this role, the successful candidate assists in the delivery of primary health care and patient care management. Performs routine phlebotomy via venipuncture or finger stick and specimen collection. Complies with established policies and procedures, rules and regulations to the practice, hospital, federal, state and local regulations. Diligent in observing all HIPAA guidelines. Travels to other office locations as required. • Provides quality patient care, including examination, diagnostic, medical equipment and instruments. Screens and triages patient telephone calls for referral to physician, as appropriate., • Performs various procedures tests consistent with those of a medical assistant working in this practice. (i.e routine phlebotomy via venipuncture or finger stick and specimen collection, holter monitors, EKG, glucose testing, vital signs and patient histories.), Collects, labels and processes all specimens and ensures they are forwarded to the correct laboratory., • Performs various clerical duties in a timely and accurate manner. Answers telephone and provides front desk support including scheduling appointments, obtaining referrals and copayment. Obtains test results from hospitals, laboratories, radiologists, doctor office etc. as requested. Provides copies of educational material to patients. Retrieves and files charts. Maintains patient files, records and other information, as needed. Mails reports and completed forms if necessary. Complies with HIPAA guidelines. Attends staff meetings as requested by the Practice Manager. Orders and maintains clinical and office supplies and equipment., • Assists with patient care treatments utilizing aseptic techniques as per policy and procedures., • Follows the directives of the physician in an efficient and precise manner. Handles multiple tasks at one time, often switching from one to another without loss of efficiency or composure. Maintains quality control standards., • Performs other duties as assigned, • Assists in delivery of primary health care and patient care management. Greets and escorts patients into the exam room. Verifies that patients have signed in and retrieves patient chart. Assists in a variety of treatments and medications under supervision of physician. Assists with scheduling of tests and treatments. Prepares patients for examination and treatment by taking patient histories and vital signs, review meds and chief complaints. Prepares exam rooms and equipment for physicians. To qualify you must have a High School Diploma or GED. Current and valid Drivers license. 1-2 years relevant experience (Minimum 6 months). Excellent communication (both written and oral), interpersonal, multitasking, and customer service skills. Basic math and computer skills including Microsoft Office. Other Graduate from a Medical Assistant program. Certified Medical Assistant (CMA). 1-2 years Medical Assistant Program experience. Knowledge of medical terminology. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone HospitalLong Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone HospitalLong Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $55,326.59 - $58,953.05 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Job Description NURSE MIDWIFE Full Time New York, NY The “TRUE HEALTH” is a for-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County, Queens, and Brooklyn. As privately qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care. We treat patients regardless of income, residency, or immigration status. The TRUE HEALTH offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more. Our Mission The mission of TRUE HEALTH is to provide access to equitable, comprehensive, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality extensive patient centered care. Our Vision Creating healthier communities by transforming the health care system one person at a time. JOB TITLE: Nurse Midwife REPORTS TO: Chief Medical Officer/Administrative Manager/Medical Director The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position. RESPONSIBILITIES: • Involved with direct patient physical assessment, education, and health planning., • Assists in the coordination of services with other disciplines and patient’s insurance plans., • Advocates for patient in arrangement of medically necessary services., • Communicates with community’s resources to ascertain adequate assistance for patients in need., • Refers patients to specialty services when necessary., • Consults with collaborating physician and other members of the health care team to establish plan of care., • Participate in LEAN and other activities necessary to implement the multi-disciplinary patient-centered medical home approach for the care of patients, • Maintains continuity of care by regular patient follow-up., • Participates in quality assurance process to assure optimal care delivery., • Provides comprehensive case management services that include emphasis on health promotion and disease prevention., • Monitors patient outcome in accordance with the practice protocols;, • Collaborates with staff nurses and nursing administrators with assessment and clinical decision in patient care planning., • Acts as a resource person for the nursing staff., • Conducts education in service on practice issues., • Other duties as assigned. QUALIFICATIONS: • Minimum 1 year experience as NP, CNM, • Graduated from approved Nurse Practitioner, Midwifery Program., • Licensed as Nurse Practitioner in New York State., • Basic CPR (BCLS) certification required., • Specialty Certification Preferred., • Bilingual in English and Spanish or Creole preferred. SALARY: Commensurate with experience MORE INFORMATION: This is an exempt position. The TRUE HEALTH provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual preference, and orientation, or non-disqualifying physical or mental handicap/disability in each aspect of the human resources function. Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The TH shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

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