Payments Functional Program Manager
hace 2 días
New York
Principal, Business Consulting – Payments Functional Program Manager Practice: Financial Services, Infosys Consulting Focus: High Value Payments (HVP) Modernization | ISO 20022 | COTS on Microservices | Agentic AI Role Summary Infosys Consulting’s Financial Services practice is seeking a seasoned Functional Program Manager to lead a Payments Modernization program for a Tier 1 financial institution. You will drive the replacement of legacy mainframe systems with a COTS product, and forward engineer rail agnostic capabilities on a cloud/microservices platform, incorporating agentic AI to enable intelligent, future ready payment flows. This is a high impact, client facing role(s) requiring deep payments expertise, strong program leadership, and a track record of delivering complex transformations in regulated environments. What You’ll Do • Own the client relationship across transformation delivery, BAU change, and support for a large U.S. bank; manage senior stakeholder expectations while maintaining profitability and growth., • Lead platform modernization that includes but not limited to reverse engineering of legacy mainframe platforms, forward engineering, COTS product implementation, and upstream/downstream integrations., • Direct ISO 20022 adoption and certification (e.g., Fedwire/FedNow, CBPR+); guide product configuration and customization—especially for ACI MTS and UPF., • Govern program financials: budgeting, milestone billing, forecasting, pipeline management, and margin integrity., • Set payments architecture direction: advocate rail agnostic orchestration, microservices patterns, cloud deployment models, and event driven integration., • Shape and integrate agentic AI interventions across journeys (ops automation, dispute/exception handling, reconciliation, data quality, monetization)., • Lead cross functional teams (client & Infosys) to gather requirements, design data maps, ensure traceability, and manage risk/issue remediation., • Support business development: solutioning, proposals, thought leadership, market relevant POVs., • Ensure compliance with PCI DSS/AML/KYC, resiliency, observability, and operational excellence., • Not a pure BA role—we’re seeking leaders who can span program delivery, architecture direction, and domain depth. Role Tracks (You may align to one primary track and flex across others) • Program Management (Payments Modernization), • Drive multi year HVP modernization with COTS, integrations, ISO migrations, certification, and executive governance., • Enterprise / Solution Architecture (Payments), • Define target state (rail agnostic, ISO native), microservices reference architecture, messaging, integration patterns, security, and scalability., • Payments SME / Advisory, • Bachelor’s degree (or foreign equivalent)., • 7+ years in payments/financial services with 3+ years in management consulting at a top tier/professional services firm. (10+ years overall experience preferred for a principal.), • Deep HVP domain expertise: Fedwire/CHIPS, CBPR+, cross border, and ISO 20022 message standards (pacs/camt/pain; mapping, validation, enrichment)., • Delivered at least one end to end ISO 20022 migration for CBPR+ and/or Fedwire/FedNow: experience with certification and market testing. (Cards professionals are welcome with consumer and commercial card solutions E2E implementation experiences), • Hands on experience across payments value chain at enterprise and ecosystem level: origination, processing, clearing/settlement, servicing, messaging—B2B, disbursements, consumer/retail., • Experience with COTS Payment Hubs and processors (e.g., ACI MTS/UPF, Finastra, Fiserv) and complex integration in regulated environments., • Solid understanding of legacy mainframe payment systems and modernization patterns., • Proficiency in program governance & financials, stakeholder management, issue/risk management, and executive communication., • Familiarity with cloud & microservices constructs (e.g., containerization, APIs, event streaming) and DevSecOps/testing management., • Ability to travel extensively., • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications • Certifications: PMP/PRINCE2/SAFe; TOGAF 9.2/10 (for architecture track); ISO 20022 certifications; BIS/Fed or equivalent; Agile delivery., • RTP expertise: TCH RTP and FedNow implementation; vendor experience (Finastra, Fiserv) is a plus., • Liquidity/Treasury: Nostro/Vostro, cash & liquidity management, payables/receivables, collections., • Cross rail expertise: HVP, mass payments (ACH), immediate payments (RTP/FedNow), P2P, card (retail & commercial), tokenization, stablecoins (awareness)., • Data & Engineering: lineage, quality, metadata, monetization; Kafka/event streaming; API management; observability; resiliency engineering., • AI in Payments: Machine Learning & Predictive Modeling (fraud, risk, anomaly detection, forecasting); GenAI/LLMs for ops automation, dispute handling, policy interpretation, developer/API copilots, and RAG; Reverse/forward engineering accelerators; MLOps and responsible AI (XAI, bias/fairness)., • Firm building: pre sales, POVs, conference visibility, industry research. Core Skills & Ways of Working • Thought leadership and structured problem solving; crisp storytelling for C Suite., • Numbers driven program leadership: budget, schedule, scope, and benefits realization., • Stakeholder management across technology, operations, risk/compliance, product, and external networks., • Hands on orientation with the ability to go deep on requirements, mappings, and validation without losing the big picture. Responsibilities Snapshot (Illustrative) • Stand up and run a multi wave ISO 20022 program (CBPR+, Fedwire, FedNow)., • Lead COTS hub implementation (e.g., ACI MTS/UPF): product fit, customization, integration, certification., • Define target state architecture (rail agnostic orchestration, microservices, APIs, streaming)., • Implement AI/LLM use cases in payments ops, exception management, reconciliation, and data monetization., • Deliver RTP via leading products (Finastra, Fiserv) as an advantage., • Manage DevSecOps and testing services; ensure performance, resilience, and compliance., • Build data maps and transformations for message conversion and canonical models., • Drive pipeline expansion and support pursuits with solutioning and differentiated PoVs. The estimated total annual compensation (Base + Bonus) range for candidates based out on NJ, IL, NY, CA & WA will be $ 154,375 to $ 193,125