78 Best computer technology Jobs in Copiague, NY (August 2025)

iFlex Technologies

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Online Chat Representative

As an Online Chat Representative, you will be the primary point of contact for customers seeking assistance with products or services via live chat. You will provide timely, accurate, and helpful responses to customer inquiries, resolving issues and promoting customer satisfaction. Key Responsibilities: - Respond to Customer Inquiries: Provide timely and accurate responses to customer queries via live chat, addressing concerns and resolving issues efficiently. - Troubleshoot and Resolve Issues: Identify and resolve customer complaints, escalating complex cases to higher-level support when necessary. - Product Knowledge: Provide accurate information about products and services, ensuring customers have a seamless experience. - Documentation: Maintain detailed records of customer interactions and transactions. - Collaboration: Work with internal teams to enhance customer experience and resolve issues. Required Skills: - Excellent Written Communication: Strong written English skills with attention to detail. - Multitasking: Ability to handle multiple chat windows and prioritize tasks effectively. - Problem-Solving: Strong analytical and problem-solving skills to resolve customer issues efficiently. - Technical Skills: Familiarity with chat support software, CRM systems, and basic computer applications. - Customer-Centric Approach: Empathy and patience when dealing with customer concerns. Work Environment: - Remote Work: Many online chat representative positions are remote, requiring a reliable internet connection and a quiet workspace. - Flexible Hours: Some positions offer flexible hours, while others may require working specific shifts, including evenings and weekends. Qualifications: Education: High school diploma or equivalent; some employers may prefer a college degree. Experience: Previous customer service experience, especially in an online or chat environment, is often preferred. Training: On-the-job training is usually provided to familiarize representatives with company-specific products and services. Benefits: - 401(k) Matching. - Health Insurance. - Dental Insurance. - Employee Discount. - Flexible Schedule.

Are you a people person with a passion for technology? Do you love helping customers find the perfect solution? Then we want YOU to join our team as a Boost Mobile Sales Associate! We're looking for an enthusiastic and goal-oriented individual to represent Boost Mobile and help our customers connect with our amazing products and services. What you'll do: Deliver exceptional customer service and create a welcoming environment. Educate customers on Boost Mobile plans, phones, and accessories. Attain sales targets and contribute to a fun, high-energy team. Handle cash and credit transactions accurately. Maintain a clean and organized store environment. What we're looking for: Previous sales experience preferred, and experience in wireless industry sales is a big plus. Strong communication and interpersonal skills. Ability to speak and understand Spanish Basic computer proficiency. Reliable and punctual. Why join our team? Competitive pay Opportunity for growth and advancement within the company. Fun and supportive team environment. Ready to boost your career? Apply today! Please come to store on Saturday to apply

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