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  • Enrollment & Customer Experience Coordinator
    Enrollment & Customer Experience Coordinator
    5 days ago
    Full-time
    Roselle Park

    Job Title: Enrollment & Customer Experience Coordinator Location: Fusion Dance Centre Reports To: Studio Director / Operations Manager Employment Type: Full-Time (may include evenings & weekends) Position Overview The Enrollment & Customer Experience Coordinator is the primary point of contact for new and returning students and families. This role is responsible for managing the enrollment process, delivering exceptional customer service, and ensuring a positive experience that reflects Fusion Dance Centre’s values of creativity, community, and excellence. Key Responsibilities 1. Enrollment Management • Respond to inquiries regarding class schedules, pricing, and program offerings., • Guide new students and families through the enrollment and registration process., • Manage re-enrollments, waitlists, and class placements., • Maintain accurate student records and class rosters using the studio management system., • Track incoming leads and follow up to maximize enrollment growth and retention. 2. Customer Experience & Communication • Welcome students and parents warmly in person and via phone/email., • Provide clear, professional communication about studio updates, policies, and events., • Address concerns or questions promptly, escalating when necessary., • Help create a supportive, friendly, and family-oriented studio environment. 3. Front Desk & Administrative Support • Manage daily front desk operations during class hours., • Process payments, billing inquiries, and account updates., • Assist with recital preparations, workshops, and studio events., • Coordinate with instructors and staff to ensure smooth class flow., • Maintain cleanliness and organization of the lobby and reception area. 4. Marketing & Engagement Support • Assist with social media posts, email newsletters, and promotional materials., • Support open houses, trial classes, and community events to attract new students., • Collect and track customer feedback to improve services and programs. Qualifications • Associate’s or Bachelor’s degree preferred (Business, Communications, Marketing, or related field)., • Previous customer service, sales, or administrative experience required; performing arts or fitness environment is a plus., • Strong communication, interpersonal, and problem-solving skills., • Detail-oriented with excellent organizational and multitasking abilities., • Proficiency in Microsoft Office, Google Workspace, and CRM/studio management systems (e.g., Jackrabbit, MindBody)., • Positive, friendly attitude and a genuine interest in dance and community culture. Work Schedule • Must be available during studio operating hours, including afternoons, evenings, and select weekends. Compensation & Benefits • Competitive salary based on experience., • Employee discounts or complimentary studio classes., • Opportunity for growth within the studio’s administrative and customer service team.

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  • Data Entry Clerk
    Data Entry Clerk
    7 days ago
    $30–$45 hourly
    Part-time
    Somerset, Franklin Township

    Position Summary We are looking for a Data Entry Clerk to join our team. This role offers flexibility to work remotely. In this role, you will assist our team by updating and maintaining information in our databases and providing administrative support as needed. As the ideal candidate, you will have exceptional attention to detail and be self-motivated to keep yourself focused on assigned tasks. Job Responsibilities Read customer and shipping orders submitted in person, via the print catalog and online; decipher handwriting that can be hard to read Key data into specific Microsoft Excel fields (much of the work for the online orders should already be done for you); 10 percent of orders tend to be in person, 15 percent via catalog and the rest online. Read and key in data from other source documents Verify that the data is accurate before you enter it Ensure that data is consistent throughout the system (example: if a customer has moved to a new address, you would check that the new address is in other pertinent places in the system) Report any data errors or anomalies to your supervisor Keep accurate and updated logs of ongoing work Perform filing, copying and other administrative duties for about three hours per day; expect to spend about five hours daily on data entry keying Qualifications Experienced performing data entry with a proven high level of accuracy Extremely detailed oriented Exceptional Organizational and prioritization skills Proficient technical skills and familiarity with Microsoft Office (Outlook, Excel, Word); able to learn computer software quickly Experience with Microsoft Dynamics CRM would be an asset Able to work independently and efficiently Strong written and verbal communication skills to convey information to others At tabatchnickfinefood, we're in the business of helping people-and this ethos extends not only to our clients, but to our employees, partners. We are committed to taking action and to deliver an inclusive, diverse, and equitable workplace that our staff experience every day. This commitment also shapes our culture, which is one of a kind and unique. We are proud to have a dedicated culture committee who organize events, and consists of staff volunteers, they hand out awards for recognition and support many holidays in our community to celebrate our inclusive and diverse workforce at tabatchnickfinefood.

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