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Job Description Job Title: Customer Service Representative Location: Onsite (Monday to Friday) Hours: 9:00 AM - 6:00 PM Compensation: $18/hour Job Summary: We are seeking a motivated and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for supporting our delivery and installation teams while ensuring smooth operations and efficient communication. This position is ideal for someone who thrives in a fast-paced environment and enjoys helping others to provide excellent customer service. Key Responsibilities: • Assist delivery and installation teams during their routes to ensure timely and efficient service., • Handle a high volume of phone calls related to home delivery, services, and installations., • Support showroom staff by dating delivery tickets and troubleshooting any issues., • Check in delivery drivers upon their return and confirm all necessary tasks are completed., • Produce and generate next-day delivery paperwork to ensure accurate planning and scheduling., • Strong communication and organizational skills., • Ability to handle a high volume of phone calls and prioritize tasks effectively., • Attention to detail and ability to manage paperwork and documentation accurately., • Previous experience in logistics, customer service, or delivery support is a plus.

Job Description Key Responsibilities: Order Management & Coordination * Oversee daily eCommerce and retail order processing * Monitor order queues, flag issues, and ensure on-time fulfillment * Enter data, update order information, and maintain accurate shipment records Customer Communication * Serve as the primary point of contact for client questions, order issues, and special requests * Communicate shipping delays, inventory discrepancies, and resolution plans in a professional and timely manner * Build strong relationships through clear, consistent communication Warehouse Operations Support * Collaborate with floor team leads regarding order priorities, special packing requirements, and project deadlines * Assist in coordinating inbound deliveries, inventory counts, and quality checks * Prepare documentation, labels, and reports as needed General Administrative Support * Maintain organized digital and physical records * Assist with reporting for leadership and clients * Help support smooth day-to-day office operations Qualifications: * 1–3 years experience in logistics, eCommerce fulfillment, supply chain, or related administrative roles (preferred) * Strong computer skills (Excel/Google Sheets, WMS experience is a plus) * Excellent written and verbal communication abilities * Strong problem-solving skills and attention to detail * Ability to multitask and thrive in a fast-paced environment * Positive attitude and a willingness to jump in wherever needed What We Offer: * Competitive pay * Health benefits (if applicable) * Paid time off and holidays * Career growth opportunities in a scaling fulfillment organization * A collaborative, supportive team environment

Job Description The Customer Service Representative (CSR) will act as the liaison between customers, and internal operations (sales, logistics, procurement). The CSR ensures orders are processed accurately, issues are resolved, and customers receive timely communication on deliveries, product status, pricing, and quality. You will support the broker/distributor’s mission to deliver ingredients reliably and maintain strong relationships. Key Responsibilities • Receive and process customer orders, • Confirm order details, check product availability, lead times, and pricing, • Coordinate with procurement, warehouse, and logistics to fulfill orders, • Track shipments, provide order status updates, • Handle customer inquiries, complaints, and requests, • Assist sales team with quotes, promotions, discount approvals, and contracts, • Maintain customer records in ERP, • Liaise with suppliers and procurement for order changes and status updates, • Ensure compliance with food safety, quality, and regulatory standards (e.g. labeling, allergens), • Liaise with accounting for invoicing, logistics for shipping, • High school diploma or equivalent; Associate’s degree or higher preferred, • 1–3 years (or more) in customer service, preferably in food, ingredient, or distribution industries, • Experience with order management system, SAGE a plus, • Strong verbal and written communication skills, • Problem solving, attention to detail, multitasking skills, • Basic understanding of food ingredients, food safety, allergens is a plus, • Proficiency in MS Office (Excel, Word, Outlook)Company DescriptionThe company is in the food ingredient industry offering comprehensive solution for food manufacturers seeking quality ingredients, regulatory compliance, and responsive customer service.The company is in the food ingredient industry offering comprehensive solution for food manufacturers seeking quality ingredients, regulatory compliance, and responsive customer service.

Job Description Now Hiring: Client Service/Dispatch Specialist– Appliance Service Department Location: Farmingdale, NY Pay: $19/hour Shift Options: 8:00 AM – 5:00 PM or 9:00 AM – 6:00 PM Large Regional Retail company based in Farmingdale, NY is seeking three motivated individuals to join our Appliance Service Department in the roles of Parts Coordinator, Dispatcher, and COD/Collections Specialist. These roles are essential to ensuring the smooth operation of our appliance service operations, supporting technicians, managing part logistics, customer communications, and payment follow-ups. Key Responsibilities: • Parts Coordination, • Track and manage appliance part orders, • Expedite shipments and follow up on estimated delivery times (ETAs), • Communicate with vendors and manufacturers, • Dispatching, • Route technicians efficiently within assigned territories, • Manage daily technician schedules and call-outs, • COD / Collections, • Accept credit card payments, • Send reminder letters and make collection calls, • Coordinate with external collection agencies when needed, • General Duties, • Answer phones, emails, and Slack messages, • Update service tickets and maintain accurate records, • Training Period: Monday through Friday (in-office), • Post-Training:, • Monday through Friday (in-office), • Every other Saturday (8:00 AM – 2:00 PM, remote) Required Skills: • Strong organizational and multitasking abilities, • Excellent verbal and written communication skills, • Detail-oriented and proactive, • Dependable and reliable, • Calm under pressure, • Strong problem-solving skills, • Customer-first mindsetCompany DescriptionThe Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.The Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.

Job DescriptionCUSTOMER SERVICE POSITION: Do you enjoy working with the public? If you answered yes to this questions, working for a local State Farm independent contractor agent may be for you! State Farm agents are entrepreneurs that market only State Farm insurance products. This position is with a local State Farm independent contractor agent, not with State Farm Insurance Companies. Please note this is an in office not a remote position. Desired qualities include: Dependable and Reliable Ethical and Honest Good communication skills - written, verbal and listening. Good phone etiquette Basic computer skills People-oriented Organizational skills Self-motivated Detail oriented Ability to work in a team environment Ability to multi-task Ability to follow direction

Job DescriptionJob Description Job Description A Customer Experience (service) Rep presents a positive first impression of the establishment’s friendliness, excellent service and high standards. You must be able to carry natural conversation with Customers without sounding scripted or intrusive. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. 1. Be willing to work between 15-35 hours per week., 2. Be friendly and have an upbeat attitude., 3. Be able to work at least 3 days a week and the weekends., 4. Have a flexible schedule., 5. Be reliable and hard working., 6. Want to have fun while making pizzas and helping customers!!, 7. Be 18 years of age. Job Types: Full-time, Part-time Salary: $15.00 TO $18.00/hour

Job DescriptionJob Description Job Description A Customer Experience (service) Rep presents a positive first impression of the establishment’s friendliness, excellent service and high standards. You must be able to carry natural conversation with Customers without sounding scripted or intrusive. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. 1. Be willing to work between 15-35 hours per week., 2. Be friendly and have an upbeat attitude., 3. Be able to work at least 3 days a week and the weekends., 4. Have a flexible schedule., 5. Be reliable and hard working., 6. Want to have fun while making pizzas and helping customers!!, 7. Be 18 years of age. Job Types: Full-time, Part-time Salary: $15.000 TO $18.00 /hour

Job DescriptionBenefits: • Life insurance, • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Profit sharing Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations., • Property/Casualty license (must be willing to obtain)

Job Description Job Title: Account Manager Location (city, state): Bay Shore, NY Industry: Landscaping / Commercial Services Pay: $60,000 - $85,000 About Our Client: Addison Group is hiring on behalf of our client, a leading commercial landscaping services company that provides design, development, maintenance, and enhancement solutions for a variety of clients. They pride themselves on delivering high-quality service and maintaining long-term client relationships. Job Description: We are seeking a hands-on Account Manager to serve as the primary contact for client accounts. This role focuses on relationship building, overseeing field operations, and ensuring the delivery of high-quality landscaping services. You’ll drive client satisfaction, retention, and revenue growth while supporting and coaching field teams. Key Responsibilities: • Serve as the main point of contact for assigned client accounts., • Conduct regular site visits to monitor service quality and client satisfaction., • Identify opportunities for enhancement projects and develop proposals., • Resolve client issues and address concerns proactively., • Partner with Operations and Branch leadership to ensure service expectations are met., • Monitor account renewals, financial performance, and profitability., • Support hiring, training, and coaching of field crews., • Ensure compliance with all safety regulations and branch policies., • Maintain accurate records in CRM systems and assist with administrative reporting. Qualifications: • 3+ years of experience in customer service, account management, or leadership, preferably in landscaping or a related service industry., • Associate’s degree in business or related field, or equivalent work experience., • Strong client relationship management and communication skills., • Proven ability to lead, coach, and develop teams., • Proficiency with MS Office and CRM systems., • Valid driver’s license, • Background and MVR checks required Additional Details: • Reports To: Branch Manager, • Type: Full-time, On-site, • Schedule: 40 hours/week, standard business hours, • Start Date: Typically within 2–3 weeks of 1st interview, • Interview Process: 1st on-site with Branch Manager; 2nd virtual panel with leadership team Perks: • Company vehicle option (fuel and insurance covered; $45/week deduction for personal use), • Opportunity to manage and grow accounts within a leading landscaping organization, • Direct impact on client satisfaction and branch success Benefits (401k, Medical, Dental, Vision): • PTO / Paid Time Off, • Health, Dental, and Vision coverage, • 401(k) retirement plan, • Employee stock purchase plan, • Health & wellness programs Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Job DescriptionDescription: On Time Trucking, Inc. (OTT) is seeking an experienced and detail-oriented Customer Service Representative to join our team. This role is integral to the efficient management of freight operations. The ideal candidate will demonstrate a high level of professionalism, excellent communication skills, and the ability to manage multiple systems to ensure smooth and accurate processing of freight and customer interactions. Requirements:

Job DescriptionJob Description Domino’s Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: • Schedule - We offer flexible scheduling & opportunities for overtime, • Perks – Discounts on menu items, safe work environment, & opportunities for growth, • Demonstrates ability to maintain food and team member safety, • Excellent customer service skills, • Ability to operate store technology Minimum job requirements: • Must be 18 years of age or older Additional Information At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores!

Job Description • Reviews client exposures, loss experience and current coverage and recommends appropriate products and services. Presents clients with accurate market data from appropriate resources to advice and counsel on complex risks., • Provides proactive day-to-day client service by anticipating and evaluating client needs and responding to client questions in a timely manner., • Manages client accounts receivables to ensure timely collection of premiums and payments to carriers., • Understands, introduces, and leverages the services of PCS Specialty Practices areas, as appropriate, including surplus lines placements., • Conduct client renewal reviews., • Implements and maintains a quality service plan ensuring the accuracy of binders, policies, and other relevant documents that are delivered to clients., • Communicates client’s risk solution and binding instructions to carriers., • Accountable for client retention through delivery of exceptional client service., • Provide a high level of client service daily., • Experience with Travelers, Safeco, NYCM, AIG, Chubb, Cincinnati, Berkley One, Citizens and PURE would be preferred.REQUIRED SKILLS/QUALIFICATIONS, • High School Diploma required / College Degree preferred, • NYS Property and Casualty Insurance License, • EPIC Agency Management Experience, • Three Years or More of Experience in Personal Lines and/or Private Client, • Exceptional computer skills (Microsoft Office Suite –Word, Excel, Outlook, etc.), • Ability to prioritize workload according to volume, urgency, and deadlines, etc., • Strong organizational skills and high attention to detail, • Work collaboratively with others, • Ability to be discrete and maintain confidentiality on a wide range of issues, • Strong ability to communicate both verbal and written, • Resourceful and proactive

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Parental leave, • Signing bonus, • Training & development What Youll Do • Answer customer calls and emails, • Help with policy changes, billing questions, and account updates, • Follow up with customers to ensure requests are completed, • Keep clear notes on each customer interaction, • Recommend additional policies when appropriate, • Provide life insurance referrals What Were Looking For • Strong customer service & communication skills, • Organized, detail-oriented, and able to multitask, • Positive attitude and team mindset, • Comfortable learning computer systems, • Insurance experience a plus (not required), • Spanish-speaking a plus What We Offer • Competitive pay + bonuses, • Sign-on bonus for top candidates, • Paid training & licensing support, • PTO + holidays off, • Tools to help you succeed: provided leads, marketing support, and resources to grow, • Continuous training, coaching, and professional development, • A positive, team-focused environment that values great service and strong relationships

Job DescriptionJob Description General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.

Job DescriptionJob Description Job Duties for all Team Members. Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

Job DescriptionJob Description Job Duties for all Team Members. Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

Job DescriptionJob Description Job Description A Customer Experience (service) Rep presents a positive first impression of the establishment’s friendliness, excellent service and high standards. You must be able to carry natural conversation with Customers without sounding scripted or intrusive. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. 1. Be willing to work between 15-35 hours per week., 2. Be friendly and have an upbeat attitude., 3. Be able to work at least 3 days a week and the weekends., 4. Have a flexible schedule., 5. Be reliable and hard working., 6. Want to have fun while making pizzas and helping customers!!, 7. Be 18 years of age. Job Types: Full-time, Part-time Salary: $15.00 TO 18.00 /hour

Job DescriptionOverview Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Financial Institutions, Municipalities, and more for over 25+ years. Now over 1,000 employees strong, and with consistent double-digit sales growth year over year, Imperial Cleaning is well-positioned to continue its growth. A central pillar of our success is effective and frequent communication with our customers to ensure that we meet their needs and achieve the highest level of customer satisfaction. We take great pride in our work and respond with a sense of urgency to resolve any issue that may arise. Our strong commitment to service excellence has enabled us to become an elite service provider for the retail luxury brand sector and we have the highest customer retention rate in our industry, over 4x the industry average. Should you come to work at Imperial, you will find that we encourage input and creativity from employees at every level within our organization to improve and move our business forward. We welcome new employees to our growing family and team. When you join Imperial Cleaning you become part of a great family culture. At Imperial, we know that our people are our greatest asset and we take great care to find highly qualified candidates that share our commitment to growth and excellence. Imperial Cleaning is an equal opportunity employer. We offer competitive compensation packages and a variety of benefits that provide our staff with a safe, respectful, and professional working environment. Our location: 151 Dixon Ave, Amityville is an upscale, professional building just off the 110 corridor - walking distance from the train station and town. Job Description • Primary point-of-contact that supports residential services from beginning to end., • Provide operations support for all residential services, • Work closely with Residential Regional Manager on daily requests and/or issues that may arise., • Schedule or reschedule all customer appointments, • Monitor daily/weekly schedule to ensure all crews are scheduled appropriately, • Close out daily work orders and employee time sheets, • Process client invoices daily, • Monitor crews time off and schedule floaters appropriately, • Coordinates estimates and provides pricing to clients., • Assist in resolving customers service or billing issues., • Maintain a record of customer interactions, transactions, complaints, inquiries, comments, and actions taken., • Refer unresolved customer grievances to Residential Regional Manager for further investigation., • Identify and recommend improvements in processes or service methods and procedures to streamline processes., • In-office position, Monday through Friday 8am-5pm (some flexibility when needed), • 3-5 years professional office experience, • 2 year degree required, 4 year degree a plus, • Bi-lingual (English-Spanish), is a must., • Strong Customer Service, detail-oriented and strong communication skills (email, phone)., • Results-oriented: the ability to resolve challenges and emergencies at a moment's notice., • Multi task-oriented: The ability to handle multiple projects at a time., • Customer-focused with a can-do approach to problem-solving., • Basic knowledge of computer applications and software applications (Intermediate ability in Microsoft 365 (Word, Excel, Outlook) (Imperial Cleaning internal Title: "Residential Operations Specialist")

Job DescriptionBenefits: • Simple IRA, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionJob Description Job Duties for all Team Members. Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

Job DescriptionDescription: On Time Trucking, Inc. (OTT) is seeking an experienced and detail-oriented Customer Service Representative to join our team. This role is integral to the efficient management of freight operations. The ideal candidate will demonstrate a high level of professionalism, excellent communication skills, and the ability to manage multiple systems to ensure smooth and accurate processing of freight and customer interactions. Requirements: • Freight Management: Manage the handling of appointment freight for accounts and oversee all related operations for various accounts as assigned. Ensure seamless communication and timely updates across multiple platforms., • Document Processing & Data Entry: Accurately process inbound paperwork and enter manifests into Sage/Peachtree. Monitor and track all appointment freight, entering critical information into any systems pertaining to assigned accounts., • Customer Service & Communication: Answer incoming customer phone calls, addressing inquiries and resolving issues promptly. Provide exemplary customer service to both internal teams and external clients, ensuring satisfaction and efficient problem resolution., • Exception Management: Enter exceptions from inbound manifests into the system, ensuring all discrepancies or issues are properly documented and escalated when necessary., • Freight Coordination: Pull pickups from the system and provide the necessary information to dispatch., • Inbound Trailer Management: Process and track inbound trailers, ensuring proper entry into Sage/Peachtree and TMS systems. Coordinate with relevant teams to manage any outstanding issues with incoming freight., • OS&D Handling: Take charge of managing OS&D (Overages, Shortages, and Damages), including refusals, clearances, reconsignments, returns, and related tasks. Ensure timely resolution and accurate documentation of all OS&D cases., • Undelivered Freight Resolution: Review and manage undelivered reports, working with the appropriate teams to resolve any outstanding delivery issues efficiently and accurately., • Coverage for Other Representatives: Provide coverage for other customer service representatives in their absence ensuring consistent service and support across the team., • Appointment Scheduling for Key Projects: Manage appointment scheduling for high-priority projects by coordinating accounts as needed to secure timely delivery windows., • Experience: Minimum of 2 years in customer service, preferably within the transportation, logistics, or supply chain industry. Prior experience with transportation management systems is highly desirable., • Technical Skills: Proficiency with Excel and TMS systems is required. Familiarity Sage/Peachtree is a plus. Strong computer skills, including proficiency in Microsoft Office Suite (Excel, Word, Outlook)., • Communication: Exceptional verbal and written communication skills. Ability to communicate effectively with both customers and team members, ensuring clarity and professionalism at all times., • Organization & Multitasking: Strong organizational skills with the ability to manage multiple priorities and tasks simultaneously. Must be detail-oriented with a commitment to accuracy in data entry and documentation., • Problem-Solving & Critical Thinking: Ability to analyze complex situations, resolve discrepancies, and identify the best course of action to maintain workflow efficiency and customer satisfaction., • Team-Oriented: Able to collaborate effectively with colleagues across various departments and provide coverage for team members as needed., • Dependability & Flexibility: Dependable, with the ability to adapt to changing priorities and deadlines. Flexibility to assist with various duties and provide coverage when necessary.

Job Description Join Brewster-Allen-Wichert Inc., where our dynamic culture and dedication to excellence in personal lines insurance make us a standout in the industry. Located in the heart of West Islip, New York, our team thrives on a positive and supportive work environment. We proudly offer a hybrid remote work model that combines the benefits of in-office collaboration with the convenience of remote flexibility. As a Personal Lines Licensed Customer Service Representative, you will play an integral role in delivering exceptional service to our clients while maintaining our companys reputation for excellence. If you're enthusiastic about client engagement and eager to provide personalized service in the insurance field, Brewster-Allen-Wichert Inc. is the perfect place for you. Come and be a part of our vibrant team, where your efforts are appreciated and recognized. Apply today to embark on a fulfilling career with us! Benefits Annual Base Salary + Commission Paid Time Off (PTO) Flexible Schedule Life Insurance Mon-Fri Schedule Evenings Off Hands on Training Responsibilities Client Interaction: Provide friendly and efficient service to clients, addressing inquiries and resolving issues in a timely manner. Policy Support: Assist policyholders with understanding their insurance policies, ensuring they have the coverage they need. Document Processing: Handle policy-related documentation accurately, including renewals, endorsements, and claims. Problem Resolution: Identify and rectify any discrepancies or issues in client accounts or policies. Customer Retention: Build and maintain strong relationships with clients to promote long-term loyalty and client retention. Team Collaboration: Work effectively with team members to ensure a seamless client experience and support ongoing business goals. Requirements Licensure: Must possess a valid New York State insurance license for personal lines. Experience: At least 2-3 years of experience in customer service within the insurance industry. Communication Skills: Excellent verbal and written communication skills, with the ability to handle complex inquiries professionally. Customer Focus: Strong dedication to providing outstanding customer service, with a friendly and approachable demeanor. Problem-Solving: Ability to work independently and troubleshoot client issues effectively and efficiently. Technical Skills: Proficient with insurance-related software and general office applications, including CRM systems. Flexibility: Ability to work in a hybrid remote setting, demonstrating time management and organizational skills. Team Player: Ability to work collaboratively in a team environment to achieve department goals.