Direct care jobs in Elmont, New York - Page 10Create job alerts

Job DescriptionSalary: $65,000 - $70,000 Position: Senior IT Technician, Healthcare Setting, Full-Time Onsite (Great Neck, NY with local travel) Your Next Big Move Starts Here Our client a growing healthcare organization launching a new IT services team is looking for a Senior IT Technician ready to make an impact from the ground up. If youre passionate about technology, enjoy hands-on support, and want to be part of building something new, this is your opportunity to shine. What Youll Be Doing Heres a peek at your day-to-day: Serve as a key member of the new IT Services team, delivering Tier 1/Tier 2 support from the corporate office and at over 20 clinic locations Manage and maintain inventory of all IT equipment including PCs, laptops, printers, monitors, and cell phones Provide end-user support onsite and remotely using O365 tools, Teams, and Microsoft applications Troubleshoot and resolve hardware and network issues, including password resets, malware implementation, and Azure alerts Lead or assist in training sessions for new tech rollouts, application updates, and best practice use of SharePoint, Teams, and Outlook Act as a liaison between IT and operations, escalating complex issues and documenting all work performed What You Bring to the Table Youre a great fit if you have: 5+ years of hands-on experience as an IT Technician supporting end users Strong background with PCs, laptops, printers, and network troubleshooting 2+ years administering Microsoft tools like Outlook, SharePoint, and Teams Excellent communication skills for writing user-friendly technical documentation A positive attitude and the ability to work independently and self-direct in a fast-paced environment About Our Client Our client is a mission-driven healthcare group known for expanding quality primary care across New York. With a brand-new IT services initiative, theyre investing in scalable infrastructure and are committed to secure, efficient tech support. Qualifications Bachelors degree in Information Technology or related field 5+ years supporting a Windows-based IT environment Experience with Azure cloud and Microsoft 365 tools Strong documentation and customer service skills Who We Are Lloyd has been connecting amazing people with incredible companies for over 50 years. We dont just match skills we match ambition, personality, and goals. When you work with Lloyd, you get a career advocate in your corner. Ready to Level Up? Dont wait hit APPLY NOW. Lets make your next career move your best one yet.

Job Description Summary: The Senior Case Manager provides direct assistance, either in-person or telephonically, to victims of crime and abuse, specializing in working with survivors of intimate partner and family violence (includes sexual assault and families of homicide victims). The Senior Case Manager will provide services to victims of crime and abuse. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Conducts client centered safety assessment and risk management planning;, • Provides crisis intervention and direct assistance to victims of crime and abuse; develop creative solutions reflecting clients’ unique needs in collaboration with client, • Advocates for clients for public entitlements with systems and other agencies, where necessary, such as obtaining orders of protection, help with hospital/medical related needs; Office of Victims Services compensation, and relocation assistance;, • Provides information and referrals and facilitates linkages for clients for services such as shelters, mental health treatment, public assistance and other entitlements based on assessment and clients’ needs;, • Assesses for and provides emergency practical assistance for clients including transportation, food vouchers, financial assistance and lock replacement in accordance with agency policy;, • Engages in regular supervision meetings with supervisors to review cases, reflect on client interaction and build skills;, • Maintains thorough and accurate case records and statistics in web-based case management system;, • Collects client data, tests new interventions and tracks outcome;, • Participates in staff meetings, individual and group supervision, community meetings and relevant trainings and seminars;, • Conducts educational presentations and trainings and participates in outreach events for community groups about intimate partner and family violence, victim assistance resources and other related topics;, • Works collaboratively with other Safe Horizon programs to facilitate linkages for clients;, • Safe Horizon staff, • Criminal justice personnel, • District Attorney’s Office, • NYPD, • Office of Victim Services, • ACS, • NYCHA and Section 8 staff Required: • Must be sensitive towards and understanding of victimization;, • Must be able to demonstrate respect, compassion and a non-judgmental approach to victims of crime and abuse;, • Must be willing to participate in a learning community;, • Must be well organized and detail oriented;, • Must demonstrate the ability to work independently and be resourceful;, • Must demonstrate leadership skills (acts as a “go-to” person for colleagues, takes initiative; suggests ways to make processes work better);, • Must be a team player;, • Possess strong communication and organizational skills;, • At least three years of prior direct service experience in a social service setting is required – Or- a minimum of two years of case management experience at Safe Horizon is preferred. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.63 to $26.58 hour Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting each other and ourselves as we provide hope to those who participate in our programs. TSINY is seeking a Full-Time Adult Home Care Coordination Supervisor for their BHCC-M program. Salary: $55,000; $30.21/Hr., Full-Time Position Summary The Adult Home Care Coordination Supervisor (Supervisor) provides clinical and administrative supervision to Adult Home Care Coordinators who are providing intensive care management services to individuals identified as Adult Home (AH) class members under the Stipulation and Order of Settlement, United States v. State of New York. The Supervisor oversees the care coordination, care planning, and other activities of the Adult Home Care Coordinator. The Supervisor also ensures that Adult Home Care Coordinators address unmet needs that impact on the transition from the adult home into the community. Essential Functions • Supervise all Adult Home Care Coordinators., • Assist in the interviewing process of candidates applying for Adult Home Care Coordinator positions., • Assist in the training of Adult Home Care Coordinators., • Evaluate the class member’s interest in transitioning from the adult home to the community., • Educate the class member on the benefits of transitioning to the community., • Team to provide support consistent with the care plan and to foster ongoing skill building and independence., • Re-assess the class member’s needs five months after transition to determine if the class member still requires Adult Home Plus case management services. Graduate the class member from these services if they are no longer needed. Maintain the class member if these services are still needed., • Continue with weekly contacts until the class member graduates from Adult Home Plus services., • Document all Health Home Core Services and other services provided., • Services as Adult Home Care Coordinator in the absence of assigned staff or staffing vacancies., • Be able to sit or stand as needed, with or without reasonable accommodation., • Be able to travel independently by public transportation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan., • Licensed level healthcare professional (e.g., RN, licensed clinician, psychologist) with prior experience in a behavioral health clinic or care management supervisory role; or Master’s level professional with three (3) years prior experience supervising clinicians and/or care managers who are providing direct care services to individuals with Serious Mental Illness (SMI) or Substance Use Disorder (SUD). TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Ensure a smooth transition for Adult Home Residents moving into Supported Housing via the Impacted Adult Home Initiative/Settlement. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Maintain adherence with settlement agreement as it relates to consumers moving into ICL units. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • May have on-call responsibilities., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Plans, escorts, and/or arranges social or recreational activities for and with consumers., • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., • Assists in the orientation of new personnel when requested., • Complies with attendance and timekeeping rules., • Reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with Agency Infection Control policies., • Advocates on behalf of consumer with outside service providers and within ICL., • Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal., • Committed to equity, diversity, inclusion and belonging, and active promotion of the ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, consumers/residents, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to secure the cooperation of and work effectively with others, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do, • Service Orientation-Actively looking for ways to help people, • Speaking-Talking to others to effectively convey information, • Active Listening-Listening to what other people are saying and asking questions as appropriate Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description Medical Receptionist – Full-Time Spine Medicine and Surgery of Long Island Locations: Garden City (3-4 days/week) & Ronkonkoma (1-2 days/week) Spine Medicine and Surgery of Long Island is a premier, minimally invasive spinal surgery practice providing world-class, cutting-edge spinal care to the Tri-State area. As we continue to grow throughout Nassau and Suffolk Counties, we are seeking a friendly, professional, and highly motivated Medical Receptionist to join our expanding team. Position Overview: The Medical Receptionist plays a vital role in ensuring a seamless and welcoming experience for our patients. This position involves working at both our Ronkonkoma and Garden City locations, assisting with patient intake, managing front desk responsibilities, and serving as a key liaison between patients and the clinical team. Key Responsibilities: * Greet and welcome patients with a positive and professional demeanor * Coordinate and organize patient intake and appointments * Accurately enter and update patient information in the electronic health record (EHR) system * Assist patients with completing necessary paperwork * Scan, file, and maintain medical records * Answer and direct incoming calls promptly and courteously * Verify insurance eligibility and assist with insurance-related inquiries in coordination with our billing department * Process co-payments and handle cash transactions responsibly * Deliver exceptional customer service to all patients * Communicate any patient concerns, delays, or special requests to the physician and clinical team Qualifications: * High School Diploma or GED required * Prior experience in a high-volume customer service role (e.g., healthcare, hospitality, or retail) preferred * Excellent communication skills (verbal and written) * Friendly, patient-focused, and team-oriented attitude * Detail-oriented with strong organizational skills * Proficiency in computer systems and keyboarding (approximately 55 wpm) * Bilingual skills are required or preferred depending on office location * Must be adaptable and able to thrive in a dynamic, fast-paced environment * Comfortable interacting with physicians, patients, and team members * Willingness to be trained on our cloud-based EHR system Physical Requirements: * Ability to sit and stand for extended periods * Frequent use of computers and standard office equipment Job Details: * Hours: 9:00 AM – 5:00 PM (30–39 hours/week) * Remote Work: Not available * Benefits: Eligibility after a waiting period may apply Our Workplace Culture: * Detail-Oriented: Focused on quality and precision * Outcome-Driven: High-performance and results-focused * People-Centered: Supportive and fairness-driven * Team-Oriented: Collaborative and cooperative environment Powered by JazzHR JsNgJPtBlH

Job Description Position Overview: Under the broad supervision of the Program Supervisor of the Central Harlem, Westside Center, Jamaica or Far Rockaway Preventive Services Program, this position is responsible for the direct supervision and monitoring of children and families who are deemed to be at risk of foster care placement in the communities of Central Harlem, Washington Heights, Jamaica, Far Rockaway and surrounding communities. The scope of these responsibilities includes, but is not limited to individual and family counseling, home visits, school visits, monitoring of medical, mental health and educational services. Position Qualifications: The ideal candidate will have at least a Bachelors Degree in Social Work or related field. Prior experience in child welfare or other social services, including day care, youth services or other related programs that involves direct work and contact with children and families. Good verbal and written communication skills required. Must be computer literate. Benefits/Perks! • A comprehensive health insurance package including medical and dental. Vision plan paid for you and your family., • Difference card, • Employer-paid life insurance and long-term disability insurance, • 403B retirement benefits and employer contribution, • Generous paid time off (vacation, sick, 10 paid holidays), • Comprehensive Training to support professional and personal development, • Employee Assistance Program through Magellan Healthcare, • Leave Management Services, • PSLF eligibilityThe Harlem Dowling does not discriminate against any employee, prospective employee or contractor because of race, color, religion, sex, sexual orientation, gender identity, gender expression, creed, age, national origin, citizenship status, physical or mental disability, marital status, veteran status, genetic predisposition, domestic violence victim status, criminal conviction history or any other protected classification under federal, state or local law.

Job Description Title: Case Manager Supervisor Location: TBD Salary Range: $65,000 - $65,000 per year FLSA Classification: Full-time (35 hours), Exempt Role Summary: The Case Manager Supervisor plays a pivotal role in supporting the Director of Social Services in program operations, encompassing planning, development, implementation, monitoring, evaluation, and procedural enhancements. This position entails overseeing the day-to-day operations of the Social Services Department, operating under the guidance of the Director of Social Services. Primary Job Responsibilities/Duties: The Case Manager Supervisor will be responsible for, but not limited to: • Ensure adherence to organizational policies and procedures, with a special focus on conflict resolution., • Collaborate with the Director of Social Services in approving employee timesheets and time-off requests., • Actively participate in shaping departmental goals, objectives, policies, and procedures, and provide recommendations for refining existing standards., • Direct a team of case managers in the preparation of independent living plans, discharge plans, and follow-up care programs., • Lead the recruitment, supervision, monitoring, and evaluation of social services staff, ensuring proficient execution of routine tasks., • Establish and implement schedules and work assignments within the social services department., • Provide crisis intervention and emergency services as necessary., • Ensure case managers provide all required and appropriate services, including housing, employment, and therapeutic placements., • Oversee the orientation and training of new employees in the shelter., • Maintain thorough supervisory case notes, referrals, and related documentation., • Foster ongoing communication with all supervisors regarding social services matters., • Coordinate services to ensure the physical plant operates safely, comfortably, and in compliance with DHS and OTDA regulations., • Generate weekly, monthly, quarterly, and annual progress reports., • Consult with other agencies and individuals regarding resident records, rights, and responsibilities., • Ensure Chart Compliance according to OTDA and DHS standards, including conducting monthly chart audits., • Collaborate closely with housing specialists and employment services staff to assess client readiness for housing and/or employment., • Organize and facilitate community outreach and related activities., • Act as a liaison and representative for community interactions as required. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • This is a full-time, exempt position. While standard business hours are Monday through Friday, 9:00 AM to 5:00 PM, exempt employees are expected to work the hours necessary to effectively fulfill the responsibilities of the position, based on organizational needs, deadlines, or events., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or related field with a minimum of 2 years of direct social service supervisory experience., • Associate degree in human services or related field with a minimum of 4 years of direct social service supervisory experience., • High School Diploma/General Equivalent Diploma with a minimum of 8 years of direct social service supervisory experience., • Flexibility to work some evenings and occasional weekends as necessary., • Exceptional demonstrated writing proficiency., • Preferred experience in assessment, direct practice, counseling, supervision, community outreach, group leadership, and program development., • Proficient in MS Word, Excel, and database management., • Familiarity with community resources., • Knowledgeable in DHS/OTDA social service documentation policies and procedures., • Demonstrates critical thinking, analytical and problem-solving skills, along with resourcefulness., • Familiarity with community health services, social service support agencies, and networks., • Ability to remain composed in crisis situations., • Proven supervisory experience with a team-oriented approach., • Demonstrated ability to collaborate effectively with diverse groups., • Proven aptitude for managing multiple tasks efficiently under pressure., • Strong organizational skills, keen attention to detail, and efficient time management., • Exhibits maturity, integrity, and sound judgment., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary Company: EyenamicsNY Location: Queens, NY Job Type: Full-time Salary: $18 - $25 per hour About Us: EyenamicsNY is a leading ophthalmology practice in New York City, dedicated to providing exceptional eye care services. Our team of experienced professionals is committed to ensuring our patients receive the best care in a comfortable and welcoming environment. Job Description: We are seeking a highly motivated and personable Medical Office Receptionist to join our team. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced medical office setting. As the first point of contact for our patients, the Medical Office Receptionist plays a crucial role in creating a positive experience. Responsibilities: • Greet patients and visitors warmly and professionally, • Answer and direct phone calls in a courteous and timely manner, • Schedule patient appointments and manage the appointment calendar, • Verify patient information and insurance details, • Assist with patient check-in and check-out procedures, • Maintain a clean and organized reception area, • Handle administrative tasks such as filing, data entry, and managing correspondence, • Coordinate with medical staff to ensure smooth office operations, • Provide general information about our services to patients and visitorsQualifications:, • High school diploma or equivalent; additional education or certification in office administration is a plus, • Previous experience in a medical office or similar setting preferred, • Excellent verbal and written communication skills, • Strong organizational and multitasking abilities, • Proficient in using office equipment (e.g., computers, phone systems, fax machines), • Knowledge of medical terminology and insurance procedures is an advantage, • Friendly, professional, and patient-oriented attitude, • Spanish language proficiency is a plusBenefits:, • Competitive salary, • 401(k), • Paid time off, • Opportunities for professional development and growth, • Supportive and collaborative work environmentHow to Apply: Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining the EyenamicsNY team. Applications can be submitted via ZipRecruiter. EyenamicsNY is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionBackground: Forestdale is a NYC child welfare agency working to prevent child abuse/neglect through parenting, prevention, and foster care services, focusing on low-income and immigrant communities in NYC. Forestdale operates out of three offices to better serve the families of Brooklyn and Queens. We help thousands of families work through complex trauma, parents raise the next amazing generation of children, and youth successfully launch into adulthood. Forestdale’s mission is “to ensure that children and families have the fundamental assets they need to thrive and live independently.” Job Summary: Family Treatment and Rehabilitation Case Planner is responsible for working with families who are experiencing circumstances that threaten the safety and well-being of their children. Families that referred to the Family Treatment and Rehabilitation Program are currently experiencing mental health and/or substance abuse issues which place the children at risk. These identified family members can be either the parents and/or the child. The role of the Family Support Case Planner is to work with families to support, help strengthen and promote healthy growth and development within the family. Major Responsibilities/Activities: • Visit families in their homes, communities or at the agency as indicated by the Phase of Treatment –Initial, Baseline or Stabilization. The visits ranges from a minimum of 3 times per week (Initial Phase of Treatment); or 1 time per week (Baseline Phase of Treatment); or two times a month (Stabilization Phase of Treatment)., • Provide individual, family and group counseling, as needed., • Advocate for clients in their effort to secure services, such as public assistance, health insurance and immigration issues., • Coordinate and maintain contact with workers at the Administration for Children’s Services, • Maintain contact with schools, mental health facilities/therapist and any other service providers., • Participate in Clinical Diagnostic Team Meetings, staff meetings, in-service trainings, and outside trainings for professional development., • Document all case activity using the systems of record - N.Y.S. Connections and the N.Y.C. PROMIS, • Assist in emergency situations, as needed., • Responsible for ensuring compliance with all agency policies, procedures and governmental regulations., • Bachelor or master’s degree in Social Work or a related credential from an accredited college or university., • At least1- 2 years of experience in case management, counseling and advocacy services., • Some knowledge of the child welfare system, preferable., • Strong organizational, written, and verbal communication skills., • Ability to accommodate a flexible work schedule., • Bi-lingual ability preferred. Salary Range: Bachelors - $29.12/hr - $31.04/hr Bachelors (Bilingual)- $30.22/hr - $32.15/hr Masters - $30.22/hr - $33.24/hr Masters (Bilingual) - $31.59/hr - $34.34/hr Masters (Bilingual & License) - $34.43/hr - $37.09/hr Location: 86-57 Midland Parkway Jamaica, NY 11432 Additional Information: Forestdale Inc. is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with. Forestdale Inc. is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

Job Description Perks: • Online Mobile Courses, • Flexible Scheduling, • Paid Training for Career Advancement, • Opportunity to Help People in Times of Need Job Position Description: With a One Team mentality, you will perform services as assigned while following PuroClean production guidelines. Working to ensure all customer needs are met in a kind and sympathetic way, our project technicians assist their teams and supervisors with all aspects of restoration work on residential and commercial jobsites, as well as maintain vehicles, equipment, and assets of the business. Our technicians take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Responsibilities: • Managing Customer Satisfaction and representing the brand, • Effectively perform all aspects of the production processes, • Regular Vehicle and equipment maintenance and organization, • Working with your direct supervisor to ensure team is unified and efficient, • Following all uniform and policy guidelines in line with the Brand Identity Guide, • Always leaving jobsites with a clean and orderly appearance, • Developing production expertise through providing services, • Maintaining cleanliness of products and equipment to the highest standard, • Willingness for continued learning and growth, • Attention to details in organization, cleanliness and care for facility, assets and equipment, • Aptitude with record keeping, recording information and communicating the message, • Awareness and respect for safety, using care are caution with teammates and customers, • Strength with multitasking and handling deadlines, • Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time

Job Description Job Title: Operations Manager Status: Full-time, Sat - Sun 9am- 5pm. Monday, Tuesday and Wednesday 3pm-11pm. FLSA Classification: Exempt Job Location: Far Rockaway, Queens Reports to: Director of Program Operations Salary Range: $65,000 – $70,000 Position Type: This is a full-time position. The exact schedule will be determined by the needs of the shelter. Lantern staff may be asked to alter their work schedule depending on the operational needs of the site. Objective: Lantern Community Services is seeking an Operations Manager for our Men’s Mental Health Homeless Shelter, Laurel Hall. Our facilities provide structured, therapeutic, safe, and substance-free environments for homeless individuals. The Operations Manager plays a critical role in ensuring the cleanliness, safety, and operational efficiency of the shelter facility. The Operations Manager oversees all maintenance, custodial, and facilities support functions to maintain a safe and hospitable environment for clients and staff. This includes direct involvement in day-to-day maintenance tasks, team coordination, and compliance with safety and regulatory requirements. Essential Functions: • Perform and oversee daily cleaning of common areas, restrooms, hallways, stairwells, and building exteriors., • Floor care (sweeping, mopping, scrubbing, waxing, buffing) and surface sanitation according to shelter protocols., • Conduct minor repairs, painting, patching, and general upkeep of facility interiors and exteriors., • Assist with moving furniture, supplies, and client belongings; support intake and client discharge as needed., • Maintain exterior grounds (snow/ice removal, trash collection, landscaping, storm. etc.)., • Ensure proper disposal of trash and recyclables in accordance with health and safety standards., • Identify, document, and report all maintenance issues through established work order systems., • Respond promptly to emergency facility needs or weather-related incidents., • Replace and repair minor plumbing, electrical, lighting, and hardware components., • Maintain inventory and restock hygiene and cleaning supplies as needed., • Follow all safety protocols, including the use of protective equipment and posting of appropriate signage., • Maintain professional boundaries and uphold client confidentiality., • Comply with all federal, state, city, and agency-level regulations, including HIPAA and OSHA requirements., • May be required to respond to emergency facility issues outside of scheduled hours., • Other duties as assigned. Required Education and Experience: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • High school diploma or equivalent required., • Minimum of 3–5 years of DHS Shelter Operations experience., • Minimum of 3 years of experience in a supervisory or leadership role., • Demonstrated experience in facilities management, maintenance, or custodial services, preferably in a residential or shelter setting., • Ability to follow written and verbal instructions, complete work orders, and document maintenance activities., • Must be able to lift and carry items, perform physical labor, and operate basic tools and cleaning equipment., • Flexibility to work various shifts, including weekends, evenings, and holidays as needed., • Strong organizational skills, and attention to detail. Preferred Qualifications: • Bilingual (English/Spanish or other languages) a plus., • First Aid/CPR certification or willingness to obtain., • Certification in overdose prevention or willingness to obtain., • Basic knowledge of plumbing, electrical, HVAC, and carpentry preferred. Work Environment: This job operates in a homeless shelter and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. They must also use hands to type, handle, or feel. The employee is frequently required to talk or hear and will need to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Exposure to cleaning chemicals, outdoor weather, and various maintenance environments. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Job Description Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. Secretary Counselor - $22 Per Hour , Part-Time, at Residential Facility, in Jamaica (Queens), NY Driver License Required Position Summary Submit, distribute and monitor requests for personal needs allowance amounts for residents. Generate and provide the staff schedule. Clerical work that includes, but is not limited to, answering phones, photocopying and keeping good records of all financial transactions. Provide direct care services to assigned caseload. Work hands on with residents on learning daily living skills, such as personal hygiene, laundry, budgeting and room maintenance. Accompany residents on medical and benefits appointments and off-site recreational activities. Meet with caseload individually for weekly sessions. Conduct clothing inventory and shop for seasonal clothing. Essential Functions • Type correspondence as requested., • Complete monthly money request for the residents., • Complete petty cash requests., • Distribute weekly monies to residents. b. Office supplies c. Miscellaneous orders • Submit weekly time sheets after Director's review., • Maintain residents' financial records. b. Receipt of correct number of residents in the residence c. Count correct number of charts in the file d. Location of Agency vehicle e. Correct number of house keys f. Receipt of valuables in the house, i.e., TV, VCR, copy machine, etc. • Read Communication Log to obtain information from previous shift regarding situation of immediate attention, i.e., crisis, maintenance, medical appointments, escorting residents to the clinics., • Check mailboxes. Follow up if specific instructions have been given by Director. Check for messages from other co-workers., • Check petty cash box. Submit receipts for petty cash expenditures., • Report any unusual or different circumstances in the Communication Log (i.e., resident's change in behavior)., • Physical check of all residents' rooms (i.e., behind beds, closets, etc.)., • Check all fire exits. b. Check program and/or workshop attendance. c. Check room for cleanliness and tidiness. d. Check weekly budgeting plans. e. Check residents' daily for grooming and adequate clothing. f. Check residents' laundry completion. g. Check residents' compliance with daily chore assignment. h. Check residents' compliance with cooking assignment. i. Complete a progress note in the resident's chart. This progress note must reflect the individual treatment plans. • Meet in group sessions with residents daily according to activities of daily living schedule., • Escort residents to recreation outings as per recreation schedule., • Completion of clinical contacts., • Accompany residents to case conferences and medical appointments as needed and suggested by clinical team, • Quarterly Service Plans, • Case reviews, • ADL quarterly evaluation, • Physical examination for residents, • Functional assessment forms, • Residents' fee agreements, • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • Driver’s license required., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan., • Perform other related duties as required. Experience/Education/Skills/Abilities • High School diploma, • Driver’s license required. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.

Job Description JOB DESCRIPTION: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • May have on-call responsabilites., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Plans, escorts, and/or arranges social or recreational activities for and with consumers., • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency infection control policies., • Advocates on behalf of consumer with outside service providers and within ICL., • Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers. 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.