Escalation manager jobs in Paramus, NJCreate job alerts

We are seeking a Store Manager Assistant to join our team! You will be assisting the manager and overseeing and coordinating the activities of the retail sales team. Responsibilities: Collaborate closely with sales team to enhance sales performance . Assist on sales floor to close sales . Maintain organized and accurate paperwork , ensuring all filing tasks are completed . Track and manage sales pers 'Spiffs and commissions '. Handle escalated customer complaints , create service tickets , and follow up with both customers and manufacturers to ensure resolution . ​Qualifications: Previous experience in retail, customer service, or other related fields Ability to thrive in a fast-paced environment Excellent written and communication skills proficient in computer skills .