Are you a business? Hire escalation manager candidates in Freeport, NY
Manages the escalation of customer service problems and/or requests as appropriate, proactively seeks answers and/or provides solutions and follows-up to ensure customer needs have been met
... escalations for issues that arise for appropriate resolution. • Conducts onsite assessments to document and determine project needs; conducts review of assessment with program managers. • ...
Assists the IS Manager and members of the IT leadership team in the execution of projects * Act as a senior escalation point for technicians on complex support issues * Assists in the administration ...
Provide advanced technical support to end-users, both remotely and onsite, addressing escalated issues with efficiency and professionalism. * Manage and resolve Level 2 tickets, ensuring timely ...
You'll act as senior point of escalation for technicians on complex support issues * Assist on VOIP projects and related support * Collaborate with vendors where applicable * Manage inventory of ...
Independently manage the entire appeal/dispute adjudication process, achieving high rates of ... Proactively identify and resolve complex claim issues, minimizing the need for escalations
... , and student success platforms. * Identify and coordinate the correction of bad data, ensuring data integrity issues are escalated to the proper responsible parties, addressing data issues at the ...
