Assistant Property Manager/Customer Care Specialist
2 days ago
Garden City
Job Description Join a fast-growing, tech-driven company that’s redefining commercial real estate. At Storage Post, we manage over 4 million square feet of premium property across the East Coast—and we’re just getting started. We’re looking for an Assistant Property Manager / Customer Care Specialist in Garden City, NY who thrives on delivering exceptional customer experiences and wants to grow with a company on the move. Why Storage Post? • $2,000 Sign-On Bonus – A strong start from day one, • Monthly Store Bonus – Your performance = real rewards, • 100% Employer-Paid Medical, Dental & Vision – We’ve got you covered3, • 401(k) with 4% Employer Match – Invest in your future, • 24 Paid Days Off Annually – Rest, recharge, repeat As an Assistant Property Manager / Customer Care Specialist, you’re the heartbeat of the store—the friendly face, trusted guide, and problem-solver customers rely on. No two days are the same, and that’s exactly how you like it. • Deliver standout customer service that turns first-time visitors into loyal customers, • Own customer inquiries, offering timely solutions tailored to their needs., • Keep our facility running smoothly – opening and closing the store with precision., • Enhance customer relationships with follow-up calls and personalized support., • Lead facility tours to help customers find the storage options that work best for them., • Maintain a pristine environment – inside and out, your attention to detail ensures the facility looks great!, • Ensure efficient customer service by managing the support queue and resolving issues quickly., • Handle rollover calls with a professional, customer-first approach., • Make operational improvements and keep everything running like clockwork., • You have 2+ years of property management, sales and/or retail experience, with a strong focus on customer service., • You love helping others and have a positive, can-do attitude., • You know how to resolve conflicts and turn challenging situations into positive experiences., • You thrive in dynamic, fast-paced environments., • You have excellent communication and organizational skills., • You’re flexible, ready to work weekends and travel to nearby locations when needed. #zr Powered by JazzHR NH6RZpY7Xi