Tier 1/2 IT SharePoint Support Specialist
hace 7 días
Hicksville
Job Description Hazen and Sawyer is seeking a Tier 1/2 SharePoint Support Specialist. To effectively support operations within the Eastern Time Zone, this position will be based at one of the following Hazen and Sawyer offices: New York City, Raleigh, NC, Cincinnati, OH, or Hollywood, FL. Why Hazen and Sawyer: • Founded in 1951 by the son of Allen Hazen (developer of the Hazen-Williams equation), we are an employee-owned company with a singular focus on "all things water.", • Our work includes planning, design, and oversight of construction of environmental infrastructure – for water, wastewater, and stormwater management., • We foster a work environment low on bureaucracy and high in creativity., • We recruit talented professionals, provide them with challenging, interesting, and creative assignments, and furnish them with the tools they need to succeed., • We currently have over 2,000 employees in 80+ offices throughout the United States, Latin America, Canada, and the UK., • SharePoint Help Desk Support, • Provide support and troubleshooting of complicated SharePoint issues on the Help Desk., • Providehigh-levelcustomer services consistent with IT best practices., • Assist with evaluating new SharePoint features and initiatives., • Information Architecture, • Create and review new sites and their configuration., • Manage permissions and sharing of information for both internal and external users., • Upkeep of content services such as Site Content Types, Site Columns, and Term store., • Aid in the migration of content into SharePoint Online., • Governance and Monitoring, • Monitor SharePoint usage, storage, activities reports., • Assist in the preparation and implementation of policies, procedures, and standards. Required Qualifications: • BS/BA degree in the field of computers, • Minimum of 3-5 years working IT support, • Deep knowledge of Microsoft 365 (SharePoint, Teams, OneDrive), • Experience working with Content Management Systems, • Experience in Active Directory, • Working knowledge of the Open System Interconnection (OSI) model, • Comprehensive health benefits (medical, dental, vision, and prescription plans), • Pre-tax flexible spending plans for medical, dependent care, and transportation, • Short and long-term disability, and employer paid life insurance, • Paid holidays, floating holidays, and paid time off (PTO), • Employer-contributed 401(k) plan and additional financial planning support, • Professional growth opportunities, including tuition reimbursement, in-house training, and incentives for professional registration and professional organization memberships, • Starting pay range for this position depends on skills, experience, education and geographical location