Help desk analyst jobs in Newark, New Jersey (NJ) State

Job Description : Good Experience in SDLC & Requirement Authoring along with Veeva (Regulatory) skills.Proficiency in Jira story and agile is mandatory.Resource is expected to play a role of BA with following duties :<em...

Competitive pay - As a Call Center Support Specialist you'll: Field incoming client communications via phone, chat, and online customer portal; Help end-users administer their PerfectServe applications; Train end users on how best to use PerfectServe's phone, mobile, and web applications; Own bas...

Competitive pay / Benefits - As a Customer Support Specialist you'll: Help support Heal. Respond to tickets; Track client payments; Host live onboarding and support calls over Zoom. ...

Competitive salary & bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll: Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution; Use technical ability to master trading platforms, internal tools,...

Work with business to identify application related requirements for Veeva RIM development. ...

Up to $65K per year / Benefits - As a Customer Support Specialist you'll: Provide assistance to users, helping them navigate through Medsender and troubleshoot issues they may encounter; Actively collaborate with the dedicated engineering team to address and resolve technical issues that arise; C...

Competitive salary + bonuses / Healthcare benefits - As a Provider Support Specialist you'll: Respond promptly to customer inquiries through various channels including phone, email, and online platforms; Foster positive relationships with providers by providing knowledgeable and empathic service;...

Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the ...

Up to $75K per year / Health insurance / PTO / 401K - Join Mon Ami as a Customer Support Specialist; Assist customers with inquiries, troubleshoot issues, and guide them through features; Collaborate with team to improve user experience and contribute to product development; Demonstrate empathy, ...

Up to $60K per year / Medical, dental, and vision / PTO / 401k - As a Customer Support Specialist you'll: Field support calls, chat, email, and other communications from users with software or hardware inquires; Track assigned support tickets; Solve problems using your knowledge of company system...

Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users. Install desktop/Laptop, printers/scanners, and other peripheral softwares using approved tools. ...

Up to $23 per hour / Medical, Dental & Vision / PTO / 401K match / 11:30a-8p CST schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order...

Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:. Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opp...

Competitive salary / Health benefits / PTO - As a Sales Support/Data Entry Specialist you'll: Input and maintain internal databases with precision and accuracy; Assist the sales team in preparing sales documents, proposals, and contracts; Collaborate with internal departments to ensure timely and...

Only qualified Business Analyst/Project Manager candidates located in the Jersey City, NJ area will be considered due to the position requiring an onsite presence***. Understand Business priorities and working as a liaison between Business and Development teams. Appropriately assess risk when bus...

Should be highly skilled infacilitating direct cause analysis and managing restoration ofservices with an enterprise technologyfocus. Abilityto learn new skills and knowledge on an on-going basis throughself-initiative and tackling challenges. Practical understanding of technology stacks includin...

Data Quality Lead/Data Governance / Collibra - W2 Only-HYBRID. Collibra / Data Quality / Data Governance Background. MUST have a strong Data Governance understanding- data transformations, lineage changes etc. Analyzing data quality exceptions to identify root cause and business impact for data q...

Gravity is looking for a Sales Support Administrator to assist a high performing sales team with our client. Gravity cannot transfer nor sponsor a work visa for this position. They have made a commitment to investing in technology and staying cutting edge with the technologies they select. Assist...

Keeps accurate records of calls and resolutions using a Helpdesk ticketing system. Manages help desk personnel and develops policies and procedures governing how to troubleshoot IT issues, including identification, documentation, distribution and resolution. Demonstrate good interpersonal skills ...

Here is the updated job description for the business analyst. LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a di...

The Junior Support Helpdesk role is an entry-level position within the IT department, focused on providing technical support and assistance to end users. Familiarity with common productivity software suites (e. Coordinate and schedule appointments or visits to broker offices to resolve complex or...

The main function of a Business Analyst is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. The Business Analyst usually reports to a project manager or director. Establi...

This position will also assist in the backup/DR functions as necessary for the site and work with other members of IT when needed to assist in system updates or new implementations. IT Support Specialist is responsible for administering and supporting the enterprise user community. This will invo...

Experience in Data Migration Projects using ETL tools (preferably Informatica) - with ability to support analysis of AS-IS and TO- BE data flow and data mapping activity. Work on multiple and diverse projects across the Risk and Data services team, delivering technical specifications and working ...