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My client, a tech-based hearing company is looking to bring on a FULLY REMOTE TEMP to help with customer support during the busy season! The role will be 40 hours per week in staggered shifts. This role will have a strong emphasis on customer service - via chat, email and phone! Call center experience is required. This is a temporary position with up to full time hours starting ASAP for an 8-week contract (with a possibility to extend!). Shifts available: MONDAY - FRIDAY: 8AM-5PM, 10AM-7PM, 12PM-9PM SATURDAY: 10AM-6PM SUNDAY: OFF Hourly Pay Rate: $22/hour As a remote Customer Support Coordinator, you’ll play a pivotal role in our mission to empower people with hearing loss to connect with their world. You will provide efficient and friendly assistance to our customers in an omnichannel support environment, with a heavy focus on phone calls while also responding to emails, customer tasks, live chats, and other channels. Serving as a representative of our best-in-class customer care team, you'll triage support channels, handle administrative tasks, and ensure seamless coordination with other teams by utilizing multiple software systems. The Customer Support Coordinator reports directly to a Customer Experience Manager on a full-time basis. What you’ll do. -Complete inbound work in an omnichannel support environment, with a focus on phone calls but also including emails, customer tasks, live chats, and other channels -Independently complete administrative tasks according to standard operating procedures, including: -Scheduling and rescheduling customer appointments; -Processing order cancellations, returns, and warranties; -Providing customers with shipping and order statuses; and -Placing orders for additional supplies -Develop and maintain a working knowledge of our products to provide Level 1 Product Support information to customers -Properly address and route customers’ support needs, including complaints, leveraging a proficient and current understanding of services -Contribute to a larger team; meet department performance KPIs and productivity benchmarks, and adhere to expectations regarding time and attendance -Ensure our customers’ privacy and security; follow policies and procedures related to customer verification, data security, and other compliance requirements. -Act as an ambassador of the culture by embodying our values in each internal and external interaction -Other duties as assigned What you’ll bring. -1+ years of previous experience working in a high-volume call center environment or providing remote (phone/video) customer support -Demonstrated ability to effectively de-escalate and preempt frustration in customer interactions, fostering positive experiences and resolutions -Intermediate to advanced computer skill proficiency and familiarity working with support software; Salesforce experience a plus -Comfort working independently and efficiently in a fast-paced, high-touch support environment -Strong written and verbal communication skills delivered with a friendly and professional tone; ability to read, write, speak, and comprehend English effectively to assist customers via phone, video call, cases, real-time chats, and emails; proficiency in Spanish is preferred -A remote workspace that adheres to the company’s Home Office Requirements: -Reliable broadband or high-speed internet connection, capable of adequately conducting audio and video conference calls. Current standard is WiFi 6 (802.11ax) or WiFi 7 (802.11be) -A quiet and private space, appropriate for conducting confidential calls and other communications that reasonably eliminates the risk of being overheard, distracted, or interrupted

Job Description A large and leading Title Insurance company is searching for a talented and experienced Commercial Coordinator to join their dynamic team by way of New York City. The perfect candidate will bring with them a background in Title Insurance or as a Commercial Real Estate Paralegal, along with a solid understanding of commercial real estate and title transactions, as well as familiarity with title bills and title policies. Requirements The Commercial Coordinator should also have extensive experience with New York and/or national commercial transactions, firm understanding of compliance and settlement including disbursements and funding. Direct client contact. Minimum of 3 years experience in running commercial files. Real Estate Paralegals with Commercial experience and strong knowledge of Title Insurance are encouraged to apply. All inquiries are confidential. Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Work From Home

Job Description Options for Community Living, Inc. is committed to helping Long Island's most vulnerable families and individuals live healthier, more stable, and productive lives. In 1982, Options was established to respond to the need for housing in the community for people with serious mental illness. Today, Options serves over 2,000 adults and children annually and manages more than 160 residential properties across Long Island. $500 Sign-on Bonus! Options for Community Living, Inc. is looking for a Care Coordinator to join our team! An ideal candidate should meet the following requirements: • Bachelor's degree in healthcare or human services and at least 2 years of qualifying experience.* A Master's degree in healthcare or human services may be substituted for 1 year of experience., • Bilingual preferred (English/Spanish speaking), • Valid driver's license, safe driving record, valid auto insurance and access to a vehicle is required. *Qualifying experience: verifiable full or part-time case management or case work with persons with HIV, AIDS, mental illness, homelessness, chemical dependence, chronic illnesses, or other populations of persons in need. Our Benefits include: • Medical, Dental and Vision Insurance, • Generous PTO: 5 Wellness Days, 10-22 Vacation Days, 8 Sick Days, 11 Paid Holidays - yearly, • 403(b) retirement plan with an employer match, • Employee Assistance Program, • Tuition Assistance, • Wellness Initiatives, • Paid Training & On-the-Job Training, • Promotional Opportunities, • Mileage reimbursement, • Life Insurance, • Flexible Spending Account Salary Range: $44,850/year ($23.00/hour) - $58,500/year ($30.00/hour) The above salary range represents Options for Community Living's good faith and reasonable estimate of potential compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a salary offer, several factors may be considered as applicable (e.g., years of relevant experience, education level, language skillset, credentials, professional licensure, budget, and internal equity). Schedule Options: (37.5 hours/week) • Monday - Friday: 8:00 AM - 4:00 PM (30 minute break), • Monday - Friday: 8:00 AM - 4:30 PM (1 hour break), • Monday - Friday: 8:30 AM - 5:00 PM (1 hour break), • Monday - Friday: 9:00 AM - 5:00 PM (30 minute break) Location: In person based out of our Hempstead office, with field visits required within Nassau and Western Suffolk County (Eastern Suffolk County as needed) Pay Type: Non-exempt Responsibilities: The Care Coordinator (CC) is responsible for providing care coordination activities for clients' support system within or outside of the Health Home network. The CC coordinates comprehensive medical and behavioral health care to patients with chronic conditions through care coordination and integration that assures access to appropriate services, improves health outcomes, reduces preventable hospitalizations and emergency room visits, promotes use of health information technology and avoids unnecessary care. The CC advocates for clients to obtain the full range of needed services and ensures coordination through the delivery of such services at least monthly. The CC promotes linkage development and monitors the effectiveness of linkages with other service providers through active case conferencing. The CC ensures community outreach and engagement to retain the client in care, promotes client compliance with medical appointments, and encourages client self-sufficiency and empowerment. • Conducts initial and ongoing assessments of assigned clients to document strengths, needs, goals, and resources within Health Home timelines., • Ensure all client contacts, home visits and back-up documentation are completed in a timely manner according to program standards., • Lead care coordination team activities., • Screen clients for Health Home eligibility., • Plan and evaluate service plans and monitor objectives in a consistent manner. Write progress notes daily; enter into the electronic medical records management system in a timely manner in accordance with Health Home standards., • Perform home visits according to client needs., • Educate client and family on health and human service resources, assist in obtaining services, and follow-up on service delivery on a weekly basis., • Assist client with completing applications and/or letter writing on a regular basis., • Maintains effective communication with service providers, family, and collateral resources in a professional manner while advocating for clients' special needs., • Assist clients with problem-solving activities., • Appropriately intervene in situations requiring immediate attention (i.e. crisis planning and intervention) to ensure safety of clients and family., • Maintain at least the minimum billing standards for the Health Home (i.e. perform 1 core service per month as necessary)., • Serves as a member of a Care Coordination team, including interacting frequently with the members of the team to ensure coordinated activities; attending and participating in team meetings to provide feedback/input regarding client status, update plans and goals, review outcomes to further program goals., • Conducts client outreach and engagement while in the field., • Must use own vehicle to travel to meet clients. Salary Range$44,850—$58,500 USD Incredible people doing meaningful work. People come to work at Options to help improve the overall quality of life for individuals within the community. Our welcoming workforce is dedicated to helping the most vulnerable Long Islanders reach their fullest potential.

Job DescriptionAbout The Role The Medical Director will be responsible in providing support to our commercial and worker’s compensation self-funded clients seeking cost effective resolution of their member’s claims. Your interest and help leading and developing our team and maturing the program only makes the opportunity more rewarding. We have been in business for 25 years and leading by example you will help create a culture focused on service, support of quality healthcare service, and medical cost containment for the benefit of our clients and their members. Primary Responsibilities • Creates and updates medical policies and procedures in conjunction with associate medical directors and other clinical staff and assures consistency and compliance with generally accepted medical standards and guidelines., • Provides clinical support for all areas of Clinical Services., • Review medical files and make coverage and medical necessity determinations using good judgement combined with 3rd party and proprietary medical guidelines., • Identify, critique, and utilize criteria and resources such as national, state, and professional association guidelines and peer reviewed literature to support sound and objective decision making and rationales in reviews., • Advises team nurses on appropriateness of care and services through the care continuum including hospitals, skilled nursing facilities, and home care to ensure quality, cost-efficiency and continuity of care; Informs the UR Nurse of certification decisions within appropriate time frames as guided by URAC, ERISA or state regulations., • Supports training of the nurses and coordinator to improve their knowledge, independence, and understanding., • Serves as medical expert for care management and population health; reviews and evaluates cases with review nurses; ensures medical care provided meets the standards for acceptable medical care., • Reviews and resolves retro reviews, appeals and grievances related to medical quality of care and actively participates in the functioning of the plan’s grievance and appeals processes., • Along with the nurse supervisor and manager identify opportunities for improvement and collaborate to enhance team performance., • Makes appropriate outreach to community and academic based treating providers wanting to discuss cases., • Interacts telephonically and personally with employees/departments in order to maintain effective communication and support for and among departments, as well as a positive work atmosphere., • Opportunity to interact with sales and account management supporting client needs., • Collaborates with other departments i.e. Member Services, Provider Services, Claims and Contracting, to improve performance., • Attends departmental committees as assigned., • Performs other duties as required by the business., • Maintain proper credentialing and state licenses and any special certifications or requirements necessary to perform the job.Essential Qualifications, • Board certified with an excellent understanding of the utilization and case management process., • 3 years’ experience working in a managed care environment supporting utilization management and case review with medical necessity determinations., • Case management and / or Population Health Management desirable., • 3 + years of prior clinical practice in either an office or hospital-based setting with boards from any of a wide range of Internal Medicine specialties so long as you are self-motivated to stay up to date on a broad range of medical services using resources such as mcg guidelines, specialty society guidelines, Up-To-Date and other resources to analyze existing cases., • Specialty training in addition to a first board certification highly desirable., • Current, unrestricted clinical license(s)., • Board certification by American Board of Medical specialties or American Board of Osteopathic Specialties, in Internal Medicine or Pediatrics or a subspecialty of Internal Medicine or Pediatrics, is required for MD or DO reviewer., • Ability to communicate clearly and concisely, both verbally and in writing., • Knowledge of evidence-based medical guidelines (nationally recognized standards of health care), utilization management, quality improvement and other medical management functions., • Good interpersonal and communication skills to support the team approach., • Ability to work proficiently on a computer and knowledge of basic programs. About At Brighton Health Plan Solutions, LLC, our people are committed to the improvement of how healthcare is accessed and delivered. When you join our team, you’ll become part of a diverse and welcoming culture focused on encouragement, respect and increasing diversity, inclusion, and a sense of belonging at every level. Here, you’ll be encouraged to bring your authentic self to work with all your unique abilities. Brighton Health Plan Solutions partners with self-insured employers, Taft-Hartley Trusts, health systems, providers as well as other TPAs, and enables them to solve the problems facing today’s healthcare with our flexible and cutting-edge third-party administration services. Our unique perspective stems from decades of health plan management expertise, our proprietary provider networks, and innovative technology platform. As a healthcare enablement company, we unlock opportunities that provide clients with the customizable tools they need to enhance the member experience, improve health outcomes, and achieve their healthcare goals and objectives. Together with our trusted partners, we are transforming the health plan experience with the promise of turning today’s challenges into tomorrow’s solutions. Come be a part of the Brightest Ideas in Healthcare™. Company Mission Transform the health plan experience – how health care is accessed and delivered – by bringing outstanding products and services to our partners. Company Vision Redefine health care quality and value by aligning the incentives of our partners in powerful and unique ways. DEI Purpose Statement At BHPS, we encourage all team members to bring your authentic selves to work with all your unique abilities. We respect how you experience the world and welcome you to bring the fullness of your lived experience into the workplace. We are building, nurturing, and embracing a culture focused on increasing diversity, inclusion and a sense of belonging at every level. Annual Salary Range: $200,000-$235,000 -bonus eligible The salary range and/or hourly rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of the posting of an advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable by law including but not limited to location, years of relevant experience, education, credentials, skills, budget and internal equity. *We are an Equal Opportunity Employer JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Brighton Health Plan Solutions in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All of our career opportunities are regularly published and updated brighonthps.com Careers section. If you have already provided your personal information, please report it to your local authorities. Any fraudulent activity should be reported to: recruiting@brightonhps.com Powered by JazzHR zFF9s2Wbxk

Job Description RiseWell Community Services is seeking a compassionate Full-Time Social Care Coordinator to join our team in the Social Care Network Department. In this role, the Social Care Coordinator will be responsible for supporting the activities of Risewell’s social care network operations to address unmet social determinants of health needs. The coordinator will also serve as a liaison with Risewell Community Services and the social care network lead entities. The Social Care Network Department provides services that are designed to empower both adults and children/adolescents on their journey to recovery, RiseWell offers comprehensive outpatient mental health and addiction services to individuals in need. Our mission is to provide unwavering support and guidance to individuals seeking assistance through individual and group therapy, medication-assisted treatment, and comprehensive support services. QUALIFICATIONS: Bachelor’s Degree preferred. A minimum of two years’ experience completing administrative tasks. Valid and clean NY State driver’s license. Fingerprinting, criminal record check, and approval from NYS Office of Mental Health. SALARY: $48,000 If you are passionate about making a difference in the lives of others and want to be part of a dedicated team at RiseWell Community Services, we invite you to apply today. BENEFITS INCLUDE: • Comprehensive Medical/Dental/Vision, • Retirement 401K Savings Plan with Employer Match, • Generous Paid Time Off for Full-time and Eligible Part-Time Employees, • 13 paid Holidays for Full-time and Eligible Part-Time Employees, • Long and Short Term Disability, • Life Insurance, • Employee Assistance Program, • CALM App Subscription, • Flexible Work Schedules, • Career Growth & Promotional Opportunities, • Comprehensive Paid Training, • Supplemental Accident, Illness, and Hospitalization Insurance, • Supplemental Pet Insurance, • Encouragement for Educational Professional Advancement, • Employee Perks & Discounts on Broadway shows, theme parks, and other attractions, • Eligibility for Federal/Public Loan Forgiveness EQUAL OPPORTUNITY EMPLOYER: RiseWell Community Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ABOUT US: Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan. RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors, and at-risk children For more information about RiseWell Community Services, please visit our website https://www.risewell.org/

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Parental leave, • Training & development Hygiene Coordinator "Treating people like family for over 43 years and creating an experience that exceeds an expectation" Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking a Hygiene Coordinator to infuse new energy into our Hygiene and Front Desk teams. Our Great South Bay location in West Babylon, NY is a welcoming and warm environment, intentionally designed to promote collaboration and foster creativity. The intention of this roll is to create everyday service success, while offering opportunities for growth and advancement, if desired by the professional. Why Babylon Dental Care? • A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve., • Collaborative Practice Environment: Enjoy an environment created to foster and motivate all to learn the basics of service. Our team works together to help one another serve our patients with the highest quality of care. We recognize and appreciate the whole heart professional you feel called to be., • Growth and Development: At Babylon Dental Care, your professional development is paramount. We invest in each team member's growth, ensuring that your career flourishes with us. What you can expect: A fast-paced, challenging, and exciting work atmosphere where everyone is focused on making you successful and happy in your role. Training! We will train you to become a great Hygiene Coordinator and our (very unique) Global Training program allows you to see how/what all departments do to support you in your role. Some of our Hygiene Coordinators have moved into rolls such as Front Desk Team Leads, Hygiene Coordinator Team Leads, Billing Coordinators or even Practice Administrators. We give plenty of support and were with you every step of the way! You start our BDC journey with a 15 day Global Training and your own Ambassador to walk you thru it all. Our intention during the beginning days is to introduce you to BDC's entire service, culture mindset and give you customized and or individualized training needed to master your roll as a Hygiene Coordinator. What we will ask of you: Commitment to Babylon Dental Care and the patients we serve. Teamwork and a willingness to learn every day! This role can be your stepping stone to success and professional growth within our practice! The skys the limit! The purpose of the Hygiene Coordinator position is to efficiently and effectively manage the hygiene department's schedule to ensure patient satisfaction and practice profitability. Our Hygiene and Front Desk departments are very busy so we need someone who is: • Reliable and team orientated., • Out of the box thinker and collaborative to support our growth., • Empathic and compassionate., • High level of professional presence., • Ability to multi-task in a fast paced environment., • Open to learn all about technologies that will enhance our patient care and service., • Self motivated, takes initiative without constant direction., • Calm under pressure, strong communicator. We expect you to be personally responsible for being on-time and present for every shift you work and always willing to go the extra mile for our patients! Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory. Ability and open to learn our dental software. Heres an example of what a Hygiene Coordinator might do in a day: • Educate our patients about the details of their treatment plan and associated fees after our Hygienist has diagnosed and reviewed their options with them. You potentially clarify what the patient may have heard or "think" they heard., • Help patients understand their dental insurance benefits. This is in collaboration with our Dental Insurance team who are readily available to assist you. Accurately calculate how much insurance will pay for the cost of their needed care. Review with patients their financial responsibility based on any Insurance pre-determinations., • "Check out" any Hygiene patients or dental patients to assist front desk., • Work with outside patient care financing companies to give our patients a wide range of financial options. Be confirmable to help our patients know the differences between the companies., • Send Pre-determinations to Patient's Insurance companies. Keeping an eye on their timely return to move forward with patient's care., • Collaborate with our financial team to address and collect patient balances when they are set to return to the Practice for care., • Ability to respond to live chats or website leads as they may come thru during the day. Making those calls timely., • Comfortable with keeping up to date with email communications as the day goes on., • In a professional manner being able to hold space for anxious patients during the check out process, as well as, being their advocate to properly explain their financial responsibilities., • Answer incoming calls when appropriate, not with a patient, as calls may come thru our Call Center., • Correctly schedule future appointments for patients checking out to ensure doctors and hygienists are focusing on caring for our patients. Ensuring patient's are scheduled with the future time needed for their treatment., • Answer treatment questions patients have both before and after their visit., • With an attentive eye working daily on the Hygiene schedule making sure when last minute cancellations happen, we find another patient to move into the appointment slot now available. Manage the hygiene schedule according to our appointment scheduling guidelines to ensure all hours are scheduled efficiently and to reach daily hourly or daily goals., • Mentoring new team members when comfortable and can create value., • Follow up via email or text with patients who havent scheduled their treatment yet., • Ensuring our payment policy is being honored when patients are scheduled., • Comfortable to ask a happy patient to share their feedback online in a review, or refer a friend to the Practice if they know anyone looking for a new dental home. Proudly sharing our service with others., • Work collaboratively with the entire Practice to meet or exceed monthly goals so all can receive their check exercise bonus!, • Generate and review reports, when directed to further develop BDC's growth., • Monitor treatment plans and case acceptance, when directed to further support our Hygienists are meeting their hourly production goals., • Confirm all Hygiene appointments., • Responsible for any hygiene appointment financials. We're looking for someone who has: • 5 or more years experience in a dental front desk or insurance position. Hygiene experience also welcome!, • Flexibility in regards to scheduling. Our office is open 6 days a week, including early morning, late evenings, and some holidays. Most Hygiene Coordinators work every other Saturday., • Experience providing exceptional hospitality-inspired customer service in a fast-paced Practice., • Excellent attention to detail and high follow thru., • The ability to calculate percentages accurately and quickly using basic math skills. Comfortability in both., • A positive, friendly, and enthusiastic attitude. Collaborative and comfortable in communications., • Outstanding teamwork skills and the ability to work with a diverse group of people., • Bi-lingual in English and Spanish welcomed, but nor required.Education:, • High school or equivalent (Required), • College degree optionalBabylon Dental Care Perks:, • Competitive Compensation: Earn $20 to $25 per hour, reflective of your skills and dedication., • Comprehensive Benefits:Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended. Most benefits start after your probationary period of 90 days. You start accruing sick time from day one, as per NYS and the Practice extends PTO within year one., • Professional Growth: Opportunities for learning and advancement in a supportive environment that values innovation and hard work. Are you ready to make a tangible difference in people's lives, contribute to a meaningful legacy, and grow your career in a supportive and dynamic environment? If so, Babylon Dental Care is waiting for you. Join us in our mission to not just care for smiles, but to create them, within our community and our team. Apply today and embark on a journey where your work truly matters. Visit our website to learn more about our organization and the exciting opportunity to be part of a team that is dedicated to providing exceptional dental care and exceeding patient expectations. Also, get a firsthand view of what its like to be a member of our team by watching video interviews with our team members on Youtube.com/BabylonDentalCareGSB We look forward to meeting you! Before You Hit Apply Lets Make Sure Its a Fit Were a team that believes in doing great work, treating people right, and finding joy in what we do every day. If the statements below sound like you, youll thrive here at Babylon Dental Care. • Are you the kind of person who shows up on time, prepared, and ready to give your best every day?, • Do you believe that being dependable and doing what you say youll do matters?, • Do you speak up, share ideas, and love being part of a team thats always improving?, • Does working with positive, hard-working people motivate you to bring your best every day?, • Are you energized by learning new skills and taking initiative without waiting to be asked?, • Do you take pride in details because you know the small things create big experiences?, • Are you the one who helps others, not because you have to, but because thats just who you are?, • Does being part of a purpose-driven team that truly cares about patients and each other excite you?, • Are you looking for a workplace where your ideas matter, your work ethic is celebrated, and every day has meaning?

A community-focused home care provider in Melville is seeking a Staffing Coordinator to ensure delivery of compassionate care through effective scheduling and communication with caregivers.

Job DescriptionBenefits: • Employee discounts, • Paid time off, • Training & development At Peppard Home + Interiors, we create elevated interiors for clients who value thoughtful design, craftsmanship, and a highly personalized experience. As Long Islands largest appointment-based interior design showroom, every client interaction matters, from the first phone call to the final reveal. Were looking for a Studio Coordinator & Social Media Manager who can deliver a polished in-studio experience while helping bring our brand to life online. This is a unique hybrid role for someone who is equally comfortable welcoming high-end clients, managing day-to-day studio operations, and creating engaging content that reflects our aesthetic. What Youll Do Client Experience & Studio Operations • Welcome clients, designers, and vendors with warmth, professionalism, and confidence, • Manage the showroom calendar, appointments, and daily scheduling needs, • Answer incoming calls, emails, and client inquiries with exceptional attention to detail, • Support client onboarding, intake forms, invoicing, and payment processing, • Maintain showroom presentation, ensuring the space is always guest-ready, organized, and aligned with brand standards, • Coordinate sample organization, vendor materials, and front-of-house administrative tasks Social Media & Brand Presence • Plan, capture, and publish daily content across Instagram, Pinterest, and other key platforms, • Photograph and film showroom moments, product features, behind-the-scenes content, and completed projects, • Write captions that reflect the voice and luxury positioning of the brand, • Manage direct messages, comments, and online community engagement, • Collaborate with leadership and our marketing consultant on launches, promotions, and brand campaigns, • Track content performance and help identify opportunities for growth and engagement Who You Are • Naturally warm, polished, and confident in client-facing environments, • Highly organized with strong follow-through and attention to detail, • Comfortable creating content, being on camera, and directing content behind the scenes, • Passionate about interior design, luxury lifestyle brands, and visual storytelling, • Tech-savvy and comfortable with scheduling tools, social media platforms, and basic administrative systems, • Able to anticipate needs, solve problems independently, and keep multiple priorities moving Ideal Background • 2+ years in hospitality, luxury retail, design studios, or client experience roles, • Experience managing business social media accounts and creating short-form content, • Familiarity with Canva, Adobe Express, or similar content tools is a plus, • Experience in interior design, home furnishings, fashion, or luxury lifestyle brands is highly preferred What Makes This Role Different This is not a typical front desk role. Youll play a direct part in shaping both the in-person client experience and the public image of the brand. If you have an eye for design, love creating beautiful experiences, and know how to make people feel taken care of, this could be a strong fit.

Job DescriptionGreeter/Patient Experience Coordinator "Treating people like family for over 43 years and creating an experience that exceeds an expectation" Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking a Greeter/Patient Experience Coordinator to infuse new energy into our Front Desk team. Our Great South Bay location in West Babylon, NY is a welcoming and warm environment, intentionally designed to promote collaboration and foster creativity. The intention of this role is to develop our team members into a greater form of service within Babylon Dental Care. Why Babylon Dental Care? • A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve., • Collaborative Practice Environment: Enjoy an environment created to foster and motivate all to learn the basics of service. Our team works together to help one another serve our patients with the highest quality of care. We recognize and appreciate the wholehearted professional you feel called to be., • Growth and Development: At Babylon Dental Care, your professional development is paramount. We invest in each team member's growth, ensuring that your career flourishes with us. What you can expect: A fast-paced, challenging, and exciting work atmosphere where everyone is focused on making you successful in your role. Training! We will train you to become a great Greeter/Patient Experience Coordinator and our (very unique) Global Training program allows you to see how/what all departments do to support you in your role. Many of our Greeters/Patient Experience Coordinators have moved into roles as Patient Coordinators, Billing Coordinators and Administrators. We give plenty of support and were with you every step of the way! You start your BDC journey with a 15 day Global Training and your own Ambassador to walk you through it all. Our intention during the beginning days is to introduce you to BDC's entire service and give you customized and individualized, specific training needed to master your role as Greeter/Patient Experience Coordinator. What we will ask of you: Commitment to Babylon Dental Care and the patients we serve. Teamwork and a willingness to learn every day! This role can be your stepping stone to success and professional growth within our practice! The skys the limit! Our Practice is very busy so we need someone who is: caring a good listener able to multi-task a problem-solver detail-oriented calm under pressure We expect you to be personally responsible for being on-time and present for every shift you work, and always willing to go the extra mile for our patients! If you have dental experience, great! If not, any customer service or experience in the hospitality industry may be relatable to our practice needs and help you succeed in this role. Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory. Ability to be open to learn such software. Heres an example of what a Patient Experience Coordinator might do in a day: • Greet Patients warmly and professionally, using their names. Setting up the service for success and ease., • Change patient status within our dental system to notify the team that their patient has arrived., • Announce to the specific team on the radio that their patient is ready to be brought to the operatory for scheduled treatment., • Before patient scheduled appointments, check to make sure all needed paperwork is completed and if not, follow up with patients., • Scan any patient documents and move to patient file, if needed., • Take picture of arriving patients and update ID's as needed in patient file., • Comfortable with keeping up to date with email communications as the day goes on., • Keep abreast of wait times and communicate accordingly with patients in reception. Our goal is to honor the patient's time while in service., • Make sure reception area is neat and looking its best., • Write and display patient "welcome" sign., • Ensure that any new patient insurance information is shared for a benefits check., • Prepare new patient welcome gift., • Mentoring new team members when comfortable and can create value., • Keep track of new patient numbers and referred by information on patient paperwork., • Communicate any patient issues with the team to collaborate a resolution or enhanced service opportunity., • Comfortable to ask a happy patient to share their feedback online in a review, or refer a friend to the Practice if they know anyone looking for a new dental home. Proudly sharing our service with others., • Work collaboratively with the entire Practice to meet or exceed monthly goals so all can receive their check exercise bonus!, • Generate and review reports, when directed., • Reach out to patients via dental software when they may be running late for their scheduled appointment time. Communicate to team patient's ETA.Babylon Dental Care Perks:, • Competitive Compensation: Earn $18 to $20 per hour, reflective of your skills and dedication., • Comprehensive Benefits: Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended. Most benefits start after your probationary period of 90 days. You start accruing sick time from day one, as per NYS and the Practice extends PTO within year one., • Professional Growth: Opportunities for learning and advancement in a supportive environment that values innovation and hard work. Are you ready to make a tangible difference in people's lives, contribute to a meaningful legacy, and grow your career in a supportive and dynamic environment? If so, Babylon Dental Care is waiting for you. Join us in our mission to not just care for smiles, but to create them, within our community and our team. Apply today and embark on a journey where your work truly matters. Visit our website to learn more about our organization and the exciting opportunity to be part of a team that is dedicated to providing exceptional dental care and exceeding patient expectations. Also, get a firsthand view of what its like to be a member of our team by watching video interviews with our team members on Youtube.com/BabylonDentalCareGSB We look forward to meeting you!

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Free food & snacks, • Health insurance, • Opportunity for advancement, • Paid time off, • Parental leave, • Training & development, • Tuition assistance Dental Patient Coordinator "Treating people like family for over 43 years and creating an experience that exceeds an expectation" Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking a Patient Coordinator to infuse new energy into our Front Desk team. Our Great South Bay location in West Babylon, NY is a welcoming and warm environment, intentionally designed to promote collaboration and foster creativity. The intention of this role is to create everyday service success, while offering opportunities for growth and advancement, if desired by the professional. Why Babylon Dental Care? • A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve., • Collaborative Practice Environment: Enjoy an environment created to foster and motivate all to learn the basics of service. Our team works together to help one another serve our patients with the highest quality of care. We recognize and appreciate the wholehearted professional you feel called to be., • Growth and Development: At Babylon Dental Care, your professional development is paramount. We invest in each team member's growth, ensuring that your career flourishes with us. What you can expect: A fast-paced, challenging, and exciting work atmosphere where everyone is focused on making you successful and happy in your role. Training! We will train you to become a great Patient Coordinator and our (very unique) Global Training program allows you to see how/what all departments do to support you in your role. Some of our Patient Coordinators have moved into rolls as Front Desk Team Leads, Hygiene Coordinator Team Leads, and even Practice Administrators. We give plenty of support and were with you every step of the way! You start your BDC journey with a 15 day Global Training and your own Ambassador to walk you through it all. Our intention during the beginning days is to introduce you to BDC's entire service, culture mindset and give you customized and or individualized training needed to master your role as a Patient Coordinator. What we will ask of you: Commitment to Babylon Dental Care and the patients we serve. Teamwork and a willingness to learn every day! This role can be your stepping stone to success and professional growth within our practice! The skys the limit! Our Front Desk department is very busy so we need someone who is: • Reliable and team orientated., • Out of the box thinker and collaborative to support our growth., • Empathic and compassionate., • High level of professional presence., • Ability to multi-task in a fast paced environment., • Open to learn all about technologies that will enhance our patient care and service., • Self motivated, takes initiative without constant direction., • Calm under pressure, strong communicator. We expect you to be personally responsible for being on-time and present for every shift you work and always willing to go the extra mile for our patients! Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory. Ability and open to learn our dental software. Heres an example of what a Patient Coordinator might do in a day: • Educate our patients about the details of their treatment plan and associated fees after the Dentist has diagnosed and reviewed their options with them. You potentially clarify what the patient may have heard or "think" they heard., • Help patients understand their dental insurance benefits. This is in collaboration with our Dental Insurance team who are readily available to assist you. Accurately calculate how much insurance will pay for the cost of their needed care. Review with patients their financial responsibility based on any Insurance pre-determinations., • Work with outside patient care financing companies to give our patients a wide range of financial options., • Send Pre-determinations to Patient's Insurance companies. Keeping an eye on their timely return to move forward with patient's care., • Collaborate with our financial team to address and collect patient balances when they are set to return to the Practice for care., • Ability to respond to live chats or website leads as they may come through during the day., • Comfortable with keeping up to date with email communications as the day goes on., • Professionally being able to hold space for anxious patients during the check out process, as well as being their advocate to properly explain their financial responsibilities., • Answer incoming calls when appropriate, not with a patient, as calls may come through our Call Center., • Correctly schedule future appointments for patients checking out to ensure doctors and hygienists are focusing on caring for our patients. Ensuring patient's are scheduled with the future time needed for their treatment., • Answer treatment questions patients have both before and after their visit., • Participating and essentially running morning or afternoon huddles for your Provider and their Assistants. Sharing huddle sheets daily with our Admin team., • Mentoring new team members when comfortable and can create value., • Follow up via email or text with patients who havent scheduled their treatment yet., • Ensuring our payment policy is being honored when patients are scheduled., • Comfortable to ask a happy patient to share their feedback online in a review, or refer a friend to the Practice if they know anyone looking for a new dental home. Proudly sharing our service with others., • Work collaboratively with the entire Practice to meet or exceed monthly goals so all can receive their check exercise bonus!, • Generate and review reports, when directed., • Monitor treatment plans and case acceptance, when directed to further support your Doctor and meet hourly production goals. We're looking for someone who has: • 3 or more years experience in a dental front desk position., • Flexibility in regards to scheduling. Our office is open 6 days a week, including early morning, late evenings, and some holidays. Most Patient Coordinators work every other Saturday., • Experience providing exceptional hospitality-inspired customer service in a fast-paced Practice., • Excellent attention to detail and high follow through., • The ability to calculate percentages accurately and quickly using basic math skills. Comfortability in both., • A positive, friendly, and enthusiastic attitude. Collaborative and comfortable in communications., • Outstanding teamwork skills and the ability work with a diverse group of people., • Bi-lingual in English and Spanish welcomed.Education:, • High school or equivalent (Required), • College degree optionalBabylon Dental Care Perks:, • Competitive Compensation: Earn $22 to $28 per hour, reflective of your skills and dedication., • Comprehensive Benefits: Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended. Most benefits start after your probationary period of 90 days. You start accruing sick time from day one, as per NYS and the Practice extends PTO within year one., • Professional Growth: Opportunities for learning and advancement in a supportive environment that values innovation and hard work. Are you ready to make a tangible difference in people's lives, contribute to a meaningful legacy, and grow your career in a supportive and dynamic environment? If so, Babylon Dental Care is waiting for you. Join us in our mission to not just care for smiles, but to create them, within our community and our team. Apply today and embark on a journey where your work truly matters. Visit our website to learn more about our organization and the exciting opportunity to be part of a team that is dedicated to providing exceptional dental care and exceeding patient expectations. Also, get a firsthand view of what its like to be a member of our team by watching video interviews with our team members on Youtube.com/BabylonDentalCareGSB We look forward to meeting you!

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