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FOH Restaurant Manager | Job Description Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. Busboys and Poets is seeking an ambitious, hardworking, people-centric individual with proven experience managing across departments as a Front-of-House Manager. In this fast-paced, dynamic work environment, you will deliver training to our diverse staff, as well as managing the overall operation and being an expert in guest relations. The person in this role will represent Busboys and Poets values, including integrity and open and honest communication. If this sounds like the role for you, please consider applying to be a Restaurant Manager at one of our 8 locations in the DMV (DC, MD and VA). Position Summary The Front-of-House Manager oversees daily front-of-house operations, ensuring culture-driven hospitality, strong team performance, and consistent execution of company standards. This role leads service, staffing, and floor operations while actively managing and executing daily events. This role focuses on supervising and developing team members, ensuring proper scheduling and shift coverage, maintaining service quality and cleanliness, and resolving guest concerns in real time. The Front-of-House Manager is expected to perform under pressure, adapt to business needs, and uphold Busboys and Poets standards while delivering culture-driven hospitality. Job Type: Full-time, Exempt, Salaried/50 hour work week Pay: $65,000.00 COMPANY BENEFITS: Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 5%, 2 weeks vacation time which increases to a maximum of 4 weeks with tenure, 1 week sick leave per year, $34 per day food credit, designated company paid parking, paid parental leave, early wage access, short term and long term disability, a free life insurance policy up to 1.5x your annual salary, pet insurance, professional development reimbursement, yearly technology stipend and a smart casual dress code.WHY WORK FOR US Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. RESPONSIBILITIESThis role will incorporate the following duties: • Maintain strong floor presence during peak hours, • Engage with guests to ensure a high-quality dining experience (table touches), • Resolve guest concerns with urgency, professionalism, and ownership, • Turn service challenges into positive guest outcomes, • Responsible for event setup, execution, and directing staff in coordination with the events team to ensure smooth and successful operations, • Model professionalism, accountability, and emotional intelligence, • Foster a positive, respectful, and high-performing team culture, • Upholds company policies including attendance, dress code, and service standards, • Hold team members accountable while maintaining professionalism and respect, • Conducts hourly interviews for new applicants, • Supports training of the new hires, • Supervise, coach, and develop hourly team members across departments, • Provide real-time coaching, feedback and structured follow-up to improve performance, • Serve as the lead in monitoring compliance with health and fire safety regulations, • Follow proper cash handling and operational procedures, • Ensures all safety, security, and emergency procedures are followed, including proper opening/closing protocols, cash handling, and incident response., • Conducting and attending staff meetings, such as preshifts (daily) and manager meetings (weekly), • Working closely with fellow Managers and the General Manager to ensure effective business operations, staying later or coming earlier, at times., • Investigating and resolving guest complaints regarding food quality, service, or accommodations in a polite, friendly manner and while delivering excellent customer service, • Understanding and coaching on all software, including payroll, POS, waitlist, accounting, scheduling, etc., • Managing one or more department schedules, as needed, • Arranging for equipment maintenance and repairs, and coordinating services such as waste removal and pest control and order and purchase equipment and supplies, • Coordinating with Kitchen Managers to ensure standards are being maintained for cleanliness, sanitation and safety, • Helping with duties of other employees (i.e. host, busser, server, cook, etc.) when necessary because of an unexpected absence or extra volume, • Maintaining a working knowledge of all menu items, products and production procedures, • Performing some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks, when necessary, • Performing other work-related duties as assigned REQUIREMENTS • 2+ years of restaurant leadership experience in a high-volume environment, • Proven ability to lead teams and communication skills to train and motivate employees, • Excellent communication, organization, and problem-solving skills Strong time management skills, flexibility to adapt to business needs, and a high level of accuracy in handling a variety of responsibilities. • High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certification or college degree preferred Must maintain open availability, including the ability to work evenings, weekends, and holidays. • Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, Excel, Word) Demonstrates the ability and commitment to consistently meet deadlines, even in high-volume, fast-paced environments. Required to maintain current licenses (Food Safety, ABRA/ABC, ServSafe, Alcohol Awareness) or successfully obtain all required licenses for the jurisdiction of employment within 30 days of hire. • Must have reliable transportation. PHYSICAL DEMANDS The role of a restaurant manager is both physically and mentally demanding. This position requires standing and walking for extended periods throughout the shift. Managers must be able to lift and carry up to 50 pounds and regularly handle and taste both raw and prepared food items.Restaurant managers typically work 45–50 hours per week; however, due to the nature of the business, schedules may include extended, irregular hours, including evenings, weekends, and holidays.Managers may also be required to work at different locations based on business needs. Busboys and Poets is an Equal Opportunity Employer

WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. ABOUT JOE & THE JUICE Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement , leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance. Our unique company culture is the backbone of our company's success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude , Inclusion , Social Ties , and Growth. JOB SUMMARY As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives. KEY RESPONSIBILITIES Virtue-Based Leadership • Lead, inspire, and develop team members in alignment with company virtues and operational principles, • Act as a role model of company values and foster a positive, high-performance culture, • Ensure clear communication of expectations and accountability across the team Recruitment & Talent Development • Own the recruitment interviewing, hiring, pre-boarding, and onboarding of team members, • Ensure optimal team positioning to meet operational needs, • Build and maintain a strong future talent pipeline Employee Engagement & Development • Develop and motivate team members through structured development plans and continuous feedback, • Facilitate in-store training sessions and regular team meetings, • Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores Guest Experience • Champion a guest-first mindset across all store operations, • Build strong relationships within the local community in alignment with brand behavior principles, • Drive guest loyalty and satisfaction through consistent service excellence Operational Excellence & Compliance • Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards, • Ensure compliance with brand standards and local regulatory requirements, • Uphold the highest operational ratings and performance standards Shift Planning & Workforce Management • Develop optimal shift plans considering seasonality, local events, and store traffic patterns, • Ensure efficient workflows aligned with company standards and budget, • Ensure working hours comply with contractual obligations, union agreements, and local labor laws Stock & Inventory Management • Take full ownership of inventory management, including stock counting and ordering, • Optimize inventory levels to minimize waste and meet defined monthly waste targets Performance & Financial Management • Drive sales growth and overall store performance, • Optimize store EBITDA and achieve defined KPI target, • Monitor financial performance and implement corrective actions where necessary Qualifications • Minimum 3 years of leadership experience in a comparable retail, hospitality, or service-driven environment, with a proven track record of delivering operational and financial results, • Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement, • Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture, • Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential THE JUICE – Overview of your benefits and perks • Experience our brand firsthand with exclusive discounts and special offers available only to employees, • Access competitive medical, dental, and vision insurance plans designed to support your overall well-being, • Invest in your future with our 401(k) program, • Recharge and reset with paid vacation, sick leave, and holidays so you can bring your best self to work, • Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential, • Compensation- Starting at $75,000 plus bonuses Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. [NOTICE OF NON-DISCRIMINATION POLICY](https://tinyurl.com/joejuicenotice) ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

FOH Restaurant Manager/Assistant Restaurant Manager | Job Description Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. Busboys and Poets is seeking an ambitious, hardworking, people-centric individual with proven experience managing across departments as a Front-of-House Manager. In this fast-paced, dynamic work environment, you will deliver training to our diverse staff, as well as managing the overall operation and being an expert in guest relations. The person in this role will represent Busboys and Poets values, including integrity and open and honest communication. If this sounds like the role for you, please consider applying to be a Restaurant Manager at one of our 8 locations in the DMV (DC, MD and VA). Position Summary The Front-of-House Manager oversees daily front-of-house operations, ensuring culture-driven hospitality, strong team performance, and consistent execution of company standards. This role leads service, staffing, and floor operations while actively managing and executing daily events. This role focuses on supervising and developing team members, ensuring proper scheduling and shift coverage, maintaining service quality and cleanliness, and resolving guest concerns in real time. The Front-of-House Manager is expected to perform under pressure, adapt to business needs, and uphold Busboys and Poets standards while delivering culture-driven hospitality. Job Type: Full-time, Exempt, Salaried/50 hour work week I Pay: $65,000.00 COMPANY BENEFITS: Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 5%, 2 weeks vacation time which increases to a maximum of 4 weeks with tenure, 1 week sick leave per year, $34 per day food credit, designated company paid parking, paid parental leave, early wage access, short term and long term disability, a free life insurance policy up to 1.5x your annual salary, pet insurance, professional development reimbursement, yearly technology stipend and a smart casual dress code.WHY WORK FOR US Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. RESPONSIBILITIESThis role will incorporate the following duties: • Maintain strong floor presence during peak hours, • Engage with guests to ensure a high-quality dining experience (table touches), • Resolve guest concerns with urgency, professionalism, and ownership, • Turn service challenges into positive guest outcomes, • Responsible for event setup, execution, and directing staff in coordination with the events team to ensure smooth and successful operations, • Model professionalism, accountability, and emotional intelligence, • Foster a positive, respectful, and high-performing team culture, • Upholds company policies including attendance, dress code, and service standards, • Hold team members accountable while maintaining professionalism and respect, • Conducts hourly interviews for new applicants, • Supports training of the new hires, • Supervise, coach, and develop hourly team members across departments, • Provide real-time coaching, feedback and structured follow-up to improve performance, • Serve as the lead in monitoring compliance with health and fire safety regulations, • Follow proper cash handling and operational procedures, • Ensures all safety, security, and emergency procedures are followed, including proper opening/closing protocols, cash handling, and incident response., • Conducting and attending staff meetings, such as preshifts (daily) and manager meetings (weekly), • Working closely with fellow Managers and the General Manager to ensure effective business operations, staying later or coming earlier, at times., • Investigating and resolving guest complaints regarding food quality, service, or accommodations in a polite, friendly manner and while delivering excellent customer service, • Understanding and coaching on all software, including payroll, POS, waitlist, accounting, scheduling, etc., • Managing one or more department schedules, as needed, • Arranging for equipment maintenance and repairs, and coordinating services such as waste removal and pest control and order and purchase equipment and supplies, • Coordinating with Kitchen Managers to ensure standards are being maintained for cleanliness, sanitation and safety, • Helping with duties of other employees (i.e. host, busser, server, cook, etc.) when necessary because of an unexpected absence or extra volume, • Maintaining a working knowledge of all menu items, products and production procedures, • Performing some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks, when necessary, • Performing other work-related duties as assigned REQUIREMENTS • 2+ years of restaurant leadership experience in a high-volume environment, • Proven ability to lead teams and communication skills to train and motivate employees, • Excellent communication, organization, and problem-solving skills Strong time management skills, flexibility to adapt to business needs, and a high level of accuracy in handling a variety of responsibilities. • High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certification or college degree preferred Must maintain open availability, including the ability to work evenings, weekends, and holidays. • Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, Excel, Word) Demonstrates the ability and commitment to consistently meet deadlines, even in high-volume, fast-paced environments. Required to maintain current licenses (Food Safety, ABRA/ABC, ServSafe, Alcohol Awareness) or successfully obtain all required licenses for the jurisdiction of employment within 30 days of hire. • Must have reliable transportation. PHYSICAL DEMANDS The role of a restaurant manager is both physically and mentally demanding. This position requires standing and walking for extended periods throughout the shift. Managers must be able to lift and carry up to 50 pounds and regularly handle and taste both raw and prepared food items.Restaurant managers typically work 45–50 hours per week; however, due to the nature of the business, schedules may include extended, irregular hours, including evenings, weekends, and holidays.Managers may also be required to work at different locations based on business needs. Busboys and Poets is an Equal Opportunity Employer

Our Street Pizza restaurant embodies pizza without rules. Brash, fun, delicious, irreverent, democratic - we take our pizza very seriously but never ourselves. Located in China Town DC, Street Pizza is a premium casual restaurant inspired by the Michelin-starred chef and television personality Gordon Ramsay and his global travels. Street Pizza brings a fun and lively social atmosphere and features Chef Ramsay's signature, bottomless sourdough pizza - from Classic Margarita to Corn & Chorizo - alongside wings, inventive sides, cocktails, craft beers, and wine! We are seeking an experienced, well-rounded, and hands-on Restaurant Manager to join our team. We are searching for an energetic, highly motivated person with a passion for hospitality. Reporting to the General Manager, you will act as a leader in our restaurant, upholding service priorities including fast, friendly, professional, and responsive service to the team and guests. The Restaurant Manager must have: • The motivation and leadership skill to represent the Gordon Ramsay Brand and its world class hospitality standards, • Previous experience as a Restaurant Manager, • Previous experience in a high-volume restaurant, • A keen eye for detail to ensure delivery of the Street Pizza brand standards and the highest levels of food quality at all times, • A proven track record of recruiting, developing, motivating and retaining a high performing kitchen team, • A strong personality, with confidence and enthusiasm to lead the team in the day to day running of the operation, • Exceptional communication skills – verbal and written – to ensure clear communication with all stakeholders, • Ability to multitask and effectively manage relationships at all levels Key Accountabilities: • Be responsible for effective execution of the operation, whilst ensuring consistent presentation and guest satisfaction in a lively restaurant and bar, interacting with guests and making each visit a memorable one!, • Being a leader, effectively managing the team and driving quality service and standards, • Responsibility for leading, inspiring and motivating the team to achieve loyalty and retention, • Responsible for the overall compliance of Health & Safety, and Food Safety to both statutory, and Gordon Ramsay Restaurants standards, • Ensuring the supply chain and stock control is effectively managed and controlled in keeping with the concept and in line with Gordon Ramsay Restaurant standards, • Effective management of targets set, • Effectively coordinate, control and manage all resources and commercials to deliver all targets of the P&L What's in it for you: • Competitive salary, • 401 (k), • Insurance – Medical, Dental & Vision, • Flex Time, • Employee Assistance Program offering counseling, assistance for personal, financial, and legal issues, self-help resource benefits, personal and professional coaching, wellness benefits, and much more!, • Access to our world-class training & development opportunities globally, • Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment, • A fantastic staff discount in US & UK restaurants, • Discount for your Friends & Family in all US & UK Restaurants If you'd like to develop your career in a best-in-class global restaurant business - apply today We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

Position Summary Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. If this sounds like the place for you, consider applying to be our Training & Onboarding Specialist. The Training & Onboarding Specialist is responsible for leading the onboarding, training, and early development of Busboys and Poets employees across all locations. This role partners closely with the HR team and Operations to ensure new hires are effectively recruited, onboarded, trained, and prepared to meet operational, service, and compliance standards. The Specialist manages recruiting and onboarding processes, delivers English-language orientation training, updates and develops training materials, and evaluates training effectiveness in fast-paced restaurant environments. This role plays a critical part in ensuring consistent execution of training programs and supporting the growth and development of both hourly staff and managers. This position is classified as exempt under the Fair Labor Standards Act (FLSA), and as such, is not eligible for overtime compensation. This position reports directly to the VP of FOH Operations. Job Type: Full-time, Exempt, Salaried/50-hour work week Pay: $65,000.00 COMPANY BENEFITS: Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 5%, 2 weeks vacation time which increases to a maximum of 4 weeks with tenure, 1 week sick leave per year, $34 per day food credit, designated company paid parking, paid parental leave, short term and long term disability, a free life insurance policy up to 1.5x your annual salary, pet insurance, professional development reimbursement, yearly technology stipend and a smart casual dress code. WHY WORK FOR US: Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. GROWN WITH US: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our Executive Team consists of existing employees who showed promise and were promoted into leadership positions.Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff, including raffles and anniversary boxes. Washington, DC (DMV) Metro Area Travel: This full-time position requires on-site or office presence. This job requires at least one shift per week on Saturday or Sunday and/or when needed. As a road warrior, the Specialist travels between 8 restaurants and the main office located in the Washington DC area, as well as occasional off-site events. * Essential Functions: Recruiting & Onboarding • Manage the administration of the recruiting platform and support management with job postings, open houses, candidate sourcing, resume review, and interviews, as needed., • Oversee the full onboarding process, including offer letters/Notice of Hire, I-9 filing and E-Verify compliance, onboarding data entry, and monthly tracking of expiring documents., • Manage offboarding processes at termination, including termination letters and coordination of system and software access removal. Training & Development • Organize and conduct new employee orientation training to promote alignment with company values and expectations. Manage and conduct new hire training for all hourly employees across locations., • Assist with, coordinate, and lead training for new staff and new restaurant openings, as needed., • Provide administrative assistance to regularly scheduled training workshops and respond to ad hoc training requests for hourly staff and management., • Facilitate one-on-one and group classroom-style training sessions on topics including food, bar knowledge, systems and technology (point-of-sale), steps of service, team development, and HR compliance., • Follow up on pars and retention within the locations and spot-checking the implementation of training information., • Create, transfer, update and/or maintain a library of training resources, including manuals, videos, job aids, and printed materials, etc. This may include the transfer of information from one training platform to another., • Managing the training platform., • Provide administrative assistance to conduct follow-up assessments and implement continuous improvements to the Busboys Tribe Academy., • In case of emergency, serve as a proxy as a FOH manager, on occasion., • Provide administrative support for HR-related functions as needed., • Maintain an attitude and philosophy consistent with the Company's standards and values., • Perform other related duties as assigned. * Qualifications • Demonstrated experience in onboarding, training, and employee development, preferably in restaurant or hospitality environments, • Strong facilitation and presentation skills, with the ability to engage groups of varying sizes and experience levels, • Proven ability to deliver training in fast-paced, high-volume operational settings, • Excellent written and verbal communication skills, • Strong organizational and time management skills, with the ability to manage multiple training and onboarding processes simultaneously, • Comfortable working directly with hourly employees, managers, and senior leadership, • Ability to create, update, and maintain training materials, presentations, and digital learning content, • Proficiency in Google Workspace and Microsoft Office Suite; comfortable learning new systems such as training platforms and HRIS, • High attention to detail, particularly related to onboarding documentation and compliance processes, • Problem-solving mindset with the ability to adapt training approaches based on operational needs Required Education & Experience • Minimum of two (2) years of experience in training, onboarding, human resources, or organizational development, • At least two (2) years of restaurant or hospitality experience strongly preferred, • Experience leading new hire orientations and facilitating training for hourly staff, • Experience supporting recruiting, onboarding, or workforce development processes, • Familiarity with HRIS systems, applicant tracking systems, or training platforms preferred, • Knowledge of talent development and employee engagement practices preferred, • Required to maintain current alcohol licenses (ABRA/ABC & Alcohol Awareness) or successfully obtain all required licenses for the jurisdiction of employment within 30 days of hire, • Must have reliable transportation to travel to all 8 locations * Salary & Benefits $65,000 annually + benefits * PHYSICAL DEMANDS The role of Training & Onboarding Specialist is both physically and mentally demanding. This position requires standing and walking for extended periods throughout the shift. The Training & Onboarding Specialist must be able to lift and carry up to 50 pounds and regularly handle and taste both raw and prepared food items. Training & Onboarding Specialists typically work 45–50 hours per week; however, due to the nature of the business, schedules may include extended, irregular hours, including evenings, weekends, and holidays. This job description is intended to describe the general nature and level of work performed. It is not intended to be a complete list of all responsibilities, duties, or requirements. The Company reserves the right to modify this job description at any time based on business needs. Busboys and Poets is an Equal Opportunity Employe r

Our Culinary Team Leaders are responsible for providing the Gordon Ramsay standard of remarkable experiences and exceptional hospitality to our guests. The Culinary Team Lead acts as a working team "lead" for the BOH staff, delegates assignments/duties, and oversees the guest experience. Works to accomplish departmental goals, strategies, and objectives, while assuring quality product, and maximum guest satisfaction. The Culinary Team Lead is responsible for menu recipe execution and proper plate presentation for immediate service to restaurant guests. The Culinary Team Lead ensures the correct preparation of all menu dishes in accordance with guest requests, portion control, temperature guidelines, and company time standards. They're also responsible for all aspects of their cooking station including set up, prep, stocking, cleanliness, organization, sanitation, break down and storage. This role works on a variety of kitchen equipment such as grill, fryer, broiler, oven, etc. We offer competitive wages, growth opportunities, flexible schedules, and meal discounts, as well as benefits, and anniversary bonuses for eligible team members. #pantry #fry #broil #saute #sous

*Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate (++$65,000)++ as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments.* Busboys and Poets is seeking an ambitious, hardworking, people-centric individual with proven experience managing across departments as a Front-of-House Manager. In this fast-paced, dynamic work environment, you will deliver training to our diverse staff, as well as managing the overall operation and being an expert in guest relations. The person in this role will represent Busboys and Poets values, including integrity and open and honest communication. If this sounds like the role for you, please consider applying to be a Restaurant Manager at one of our 8 locations in the DMV (DC, MD and VA). Job Type: Full-time, Exempt, Salaried/ 50 hour work week Starting Salary: $65,000-$68,000 RESPONSIBILITIES This role will incorporate the following duties: • Serving as an Advocate for the Busboys and Poets brand, • Upholding Busboys and Poets standards for employee performance and guest service, • Promoting cooperative effort, a team spirit, and good morale among employees, • Coaching and developing other staff members up to be promoted, • Evaluating employee performance, resolving personnel problems or grievances and ensuring that all information related to personnel is properly documented in the employees files, • Conducting and attending staff meetings, such as preshifts (daily) and manager meetings (weekly)Coordinating and facilitating existing training programs for new hires, • Working closely with fellow Managers and the General Manager to ensure effective business operations, • Investigating and resolving guest complaints regarding food quality, service, or accommodations in a polite, friendly manner and while delivering excellent customer service, • Supervising staff in terms of food preparation, customer service, cleaning, and repairs to restaurant and grounds, • Understanding and coaching on all software, including payroll, POS, waitlist, accounting, scheduling, etc, • Managing one or more department schedules, as needed, • Monitoring compliance with health and fire regulations, • Arranging for equipment maintenance and repairs, and coordinating services such as waste removal and pest control and order and purchase equipment and supplies, • Counting money and making bank deposits, • Looking over financial statements, sales reports and other performance data to gauge productivity and achieve daily, weekly and monthly sales goals, • Serving as point of contact for vendor account issues, skipped invoices, credits etc, • Coordinating with Kitchen Managers to ensure standards are being maintained for cleanliness, sanitation and safety, • Managing seamless execution of events with the support of the Events Team, • Ensuring the cleanliness of the space, • Performing daily inspections and periodic audits to check safety of equipment and to ensure that food is cooked properly, as well as reaching out for support when equipment is not functioning, • Helping with duties of other employees (i.e. host, busser, server, cook, etc.) when necessary because of an unexpected absence or extra volume, • Maintaining a working knowledge of all menu items, products and production procedures, • Performing some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks, when necessary, • Performing other work-related duties as assigned REQUIREMENTS • Served as a Front-of-House/Floor Restaurant Manager at a full-service restaurant for at least 2 years, • High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certification or college degree preferred, • Strong team-building and communication skills to train and motivate employees, • Excellent customer service, treating guests like family, • Strong time management skills and accuracy to deal with a variety of duties Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, Excel, Word)Willingness to work evenings, weekends and holidays, as required, • Ability and commitment to meet deadlines, even during high volume periods. Must have current licensure (Food Safety, ABRA, ServSafe, Alcohol Awareness) or be able to acquire appropriate licensure for jurisdiction in which employed within 30 days. PHYSICAL DEMANDS The work that restaurant managers do is both physically and mentally demanding. You are on their feet much of the time. Managers must be able to taste raw and cooked food as well as carry up to 50 pounds, at times. Restaurant managers typically work forty-five to fifty hours a week. However, because the restaurant serves the public and is open on weekends and at night, managers may work longer, irregular hours. Please also note that, as a restaurant manager, you may be asked to change locations, at times. Busboys and Poets is an Equal Opportunity Employer

With beautifully-plated dishes, experiential cocktails being served in smoking lanterns, delectable desserts, and the famous red and blue kitchen, Chef Ramsay brings the energy of Hell's Kitchen to Washington D.C. Our two-story waterfront restaurant sits in The Wharf with beautiful views overlooking the Potomac River serving iconic Chef Ramsay dishes like Beef Wellington, Pan-Seared Scallops, Lobster Risotto, and one of Chef Ramsay's personal favorites, Sticky Toffee Pudding. The Restaurant Manager must have: • The motivation and leadership skill to represent the Gordon Ramsay Brand and its world class hospitality standards, • Previous experience as a Restaurant Manager within a fine dining establishment, • Previous experience in a high-volume restaurant, • A keen eye for detail to ensure delivery of the Hell's Kitchen brand standards and the highest levels of food quality at all times, • A proven track record of recruiting, developing, motivating and retaining a high performing kitchen team, • A strong personality, with confidence and enthusiasm to lead the team in the day to day running of the operation, • Exceptional communication skills – verbal and written – to ensure clear communication with all stakeholders, • Ability to multitask and effectively manage relationships at all levels Key Accountabilities: Be responsible for effective execution of the operation, whilst ensuring consistent presentation and guest satisfaction in a lively restaurant and bar, interacting with guests and making each visit a memorable one! • Being a leader, effectively managing the team and driving quality service and standards, • Responsibility for leading, inspiring and motivating the team to achieve loyalty and retention, • Responsible for the overall compliance of Health & Safety, and Food Safety to both statutory, and Gordon Ramsay Restaurants standards, • Ensuring the supply chain and stock control is effectively managed and controlled in keeping with the concept and in line with Gordon Ramsay Restaurant standards, • Effective management of targets set, • Effectively coordinate, control and manage all resources and commercials to deliver all targets of the P&L What's in it for you: · Competitive salary · 401 (k) · Insurance – Medical, Dental & Vision · Flex Time · Employee Assistance Program offering counseling, assistance for personal, financial, and legal issues, self-help resource benefits, personal and professional coaching, wellness benefits, and much more! · Access to our world-class training & development opportunities globally · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic staff discount in US & UK restaurants · Discount for your Friends & Family in all US & UK Restaurants If you'd like to develop your career in a best-in-class global restaurant business - apply today We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to work in a diverse space, where you truly be yourself, that serves delicious food? As a food runner/expo, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Pay: $17.95 per hour. COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match 100% of 4% and 50% of the next 2% of contributions, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand., • Place clean dishes, utensils, or cooking equipment in storage areas., • Maintain kitchen work areas, equipment, or utensils in clean and orderly condition., • Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars., • Sweep or scrub floors., • Clean garbage cans with water or steam., • Sort and remove trash, placing it in designated pickup areas., • Lift or carry heavy weight objects, such as trash bags or food storage containers, • Other duties, as needed. Qualifications: • Must have weekend availability and work a minimum of 3 shifts per week, • Must be able to work with a team, • Must be able to follow sanitation protocol Physical Requirements: • Spend time bending or twisting the body, • Spend time lifting heavy weight, • Spend time standing on feet for long hours, • Spend time using hands to handle, control, or feel objects/tools Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!

Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments. Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a server, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Our top servers are making between $25 and $30 an hour with a guarantee that you will never make less than $17.50 per hour. Base pay is $6 an hour + tips! COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match 100% of 4% and 50% of the next 2% of contributions, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++Join a diverse space:++ 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++Grow with us:++Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies:++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++Happy staff:++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Guiding guests through menus while demonstrating a thorough knowledge of our items, • Taking accurate orders and working with other tribe members to serve food and beverages that exceed guest expectations, • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages., • Provide excellent customer service with a smile! This includes 90 second greeting times, 3 minute-3 bite check in and closing down service by collecting payment and making it an experience that keeps guests coming back., • Assist in tasks to ensure a clean, sanitized, and safe restaurant including: bussing tables, rolling silverware, wiping down common surfaces, stocking service areas, mopping, restocking items, etc., • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests, when needed. Qualifications: • Must be at least 18 years of age in order to handle alcohol, • Must have weekend availability and work a minimum of 3 shifts per week, • Must love talking to people! Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!

Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments. Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to work in a diverse space, where you truly be yourself, that serves delicious food? As a food runner/expo, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Pay: $17.50 per hour. COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match 100% of 4% and 50% of the next 2% of contributions, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand., • Place clean dishes, utensils, or cooking equipment in storage areas., • Maintain kitchen work areas, equipment, or utensils in clean and orderly condition., • Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars., • Sweep or scrub floors., • Clean garbage cans with water or steam., • Sort and remove trash, placing it in designated pickup areas., • Lift or carry heavy weight objects, such as trash bags or food storage containers, • Other duties, as needed Qualifications: • Must have weekend availability and work a minimum of 3 shifts per week, • Must be able to work with a team, • Must be able to follow sanitation protocol Physical Requirements: • Spend time bending or twisting the body, • Spend time lifting heavy weight, • Spend time standing on feet for long hours, • Spend time using hands to handle, control, or feel objects/tools Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!

Assistant Restaurant Manager | Job Description Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. Busboys and Poets is seeking an ambitious, hardworking, people-centric individual with proven experience managing across departments as a Front-of-House Manager. In this fast-paced, dynamic work environment, you will deliver training to our diverse staff, as well as managing the overall operation and being an expert in guest relations. The person in this role will represent Busboys and Poets values, including integrity and open and honest communication. If this sounds like the role for you, please consider applying to be a Restaurant Manager at one of our 8 locations in the DMV (DC, MD and VA). Position Summary The Front-of-House Manager oversees daily front-of-house operations, ensuring culture-driven hospitality, strong team performance, and consistent execution of company standards. This role leads service, staffing, and floor operations while actively managing and executing daily events. This role focuses on supervising and developing team members, ensuring proper scheduling and shift coverage, maintaining service quality and cleanliness, and resolving guest concerns in real time. The Front-of-House Manager is expected to perform under pressure, adapt to business needs, and uphold Busboys and Poets standards while delivering culture-driven hospitality. Job Type: Full-time, Exempt, Salaried/50 hour work weekPay: $60,000.00+ COMPANY BENEFITSBusboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 5%, 2 weeks vacation time which increases to a maximum of 4 weeks with tenure, 1 week sick leave per year, $34 per day food credit, designated company paid parking, paid parental leave, early wage access, short term and long term disability, a free life insurance policy up to 1.5x your annual salary, pet insurance, professional development reimbursement, yearly technology stipend and a smart casual dress code.WHY WORK FOR US Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. RESPONSIBILITIESThis role will incorporate the following duties: • Maintain strong floor presence during peak hours, • Engage with guests to ensure a high-quality dining experience (table touches), • Resolve guest concerns with urgency, professionalism, and ownership, • Turn service challenges into positive guest outcomes, • Responsible for event setup, execution, and directing staff in coordination with the events team to ensure smooth and successful operations, • Model professionalism, accountability, and emotional intelligence, • Foster a positive, respectful, and high-performing team culture, • Upholds company policies including attendance, dress code, and service standards, • Hold team members accountable while maintaining professionalism and respect, • Conducts hourly interviews for new applicants, • Supports training of the new hires, • Supervise, coach, and develop hourly team members across departments, • Provide real-time coaching, feedback and structured follow-up to improve performance, • Serve as the lead in monitoring compliance with health and fire safety regulations, • Follow proper cash handling and operational procedures, • Ensures all safety, security, and emergency procedures are followed, including proper opening/closing protocols, cash handling, and incident response., • Conducting and attending staff meetings, such as preshifts (daily) and manager meetings (weekly), • Working closely with fellow Managers and the General Manager to ensure effective business operations, staying later or coming earlier, at times., • Investigating and resolving guest complaints regarding food quality, service, or accommodations in a polite, friendly manner and while delivering excellent customer service, • Understanding and coaching on all software, including payroll, POS, waitlist, accounting, scheduling, etc., • Managing one or more department schedules, as needed, • Arranging for equipment maintenance and repairs, and coordinating services such as waste removal and pest control and order and purchase equipment and supplies, • Coordinating with Kitchen Managers to ensure standards are being maintained for cleanliness, sanitation and safety, • Helping with duties of other employees (i.e. host, busser, server, cook, etc.) when necessary because of an unexpected absence or extra volume, • Maintaining a working knowledge of all menu items, products and production procedures, • Performing some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks, when necessary, • Performing other work-related duties as assigned REQUIREMENTS • 2+ years of restaurant leadership experience in a high-volume environment, • Proven ability to lead teams and communication skills to train and motivate employees, • Excellent communication, organization, and problem-solving skills Strong time management skills, flexibility to adapt to business needs, and a high level of accuracy in handling a variety of responsibilities. • High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certification or college degree preferred Must maintain open availability, including the ability to work evenings, weekends, and holidays. • Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, Excel, Word) Demonstrates the ability and commitment to consistently meet deadlines, even in high-volume, fast-paced environments. Required to maintain current licenses (Food Safety, ABRA/ABC, ServSafe, Alcohol Awareness) or successfully obtain all required licenses for the jurisdiction of employment within 30 days of hire. • Must have reliable transportation. PHYSICAL DEMANDS The role of a restaurant manager is both physically and mentally demanding. This position requires standing and walking for extended periods throughout the shift. Managers must be able to lift and carry up to 50 pounds and regularly handle and taste both raw and prepared food items.Restaurant managers typically work 45–50 hours per week; however, due to the nature of the business, schedules may include extended, irregular hours, including evenings, weekends, and holidays.Managers may also be required to work at different locations based on business needs. Busboys and Poets is an Equal Opportunity Employer

Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a server, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Pay: $18.50-$22 per hour COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 100% of the first 4% and 50% of the next 2%, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++ Join a diverse space: ++81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++ Grow with us: ++Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies++: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech-forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast, and much more! ++ Happy staff: ++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Work well with a team, jumping in where needed (Substitute for or assist other cooks during emergencies or rush periods), • Prepare food according to the recipes provided, • Turn or stir foods to ensure even cooking, • Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils., • Weigh, measure, and mix ingredients according to recipes, using various kitchen utensils and equipment., • Portion, arrange, and garnish food, • Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices., • Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters. Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock. Physical Requirements: • Spend time bending or twisting the body, • Spend time lifting heavy weight, • Spend time standing on feet for long hours, • Spend time using your hands to handle, control, or feel objects/tools Qualifications: • More than 1 year working in a fast-paced, full-service restaurant preferred, • Must be at least 18 years of age in order to work in the kitchen, • Must work a minimum of 3 shifts per week, • Must be a team player Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!

Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a server, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Our top servers are making between $25 and $30 an hour with a guarantee that you will never make less than $17.50 per hour. Base pay is $10 per hour + tips. COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 100% of the first 4% and 50% of the next 2%, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++Join a diverse space:++ 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++Grow with us:++Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies:++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++Happy staff:++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Guiding guests through menus while demonstrating a thorough knowledge of our items, • Taking accurate orders and working with other tribe members to serve food and beverages that exceed guest expectations, • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages., • Provide excellent customer service with a smile! This includes 90 second greeting times, 3 minute-3 bite check in and closing down service by collecting payment and making it an experience that keeps guests coming back., • Assist in tasks to ensure a clean, sanitized, and safe restaurant including: bussing tables, rolling silverware, wiping down common surfaces, stocking service areas, mopping, restocking items, etc., • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests, when needed. Qualifications: • Must be at least 18 years of age in order to handle alcohol, • Must have weekend availability and work a minimum of 3 shifts per week, • Must love talking to people! Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!

Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a server, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Pay Rate: $17.95 COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match 100% of 4% and 50% of the next 2% of contributions, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++Join a diverse space:++ 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++Grow with us:++ Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies:++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++Happy staff:++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Serve as the initial point of contact for the restaurant, greeting each and every guest warmly, with a smile., • Provide guests with menus and seat them at tables or in waiting areas., • Receive and record patrons' dining reservations via company software, • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed., • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation., • Answer telephone calls and respond to inquiries or transfer calls., • Inspect dining and serving areas to ensure cleanliness and proper setup., • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary., • Support the food runner/expo for to-go orders, to include checking IDs and presenting over to-go orders to guests., • Collect payment when needed, • Other duties as assigned Qualifications: • Must have a warm and inviting personality., • Must have weekend availability and work a minimum of 3 shifts per week, • Must love talking to people! Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!

We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a bartender, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Our top bartenders are making between $25 and $30 an hour with a guarantee that you will never make less than $17.50 per hour. Base pay is $10 an hour + tips! COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 100% of the first 4% and 50% of the next 2%, 1 week sick leave per year, paid parental leave a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++Join a diverse space:++81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++Grow with us:++Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies:++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++Happy staff:++Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Setting up the bar daily or during transition for the PM shift, • Guiding guests through menus while demonstrating a thorough knowledge of our items, • Taking accurate orders and working with other tribe members to serve food and beverages that exceed guest expectations, • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages., • Mixing alcoholic beverages and preparing coffee drinks such as lattes and signature drinks., • Provide excellent customer service with a smile! This includes 90 second greeting times, 3 minute-3 bite check in and closing down service by collecting payment and making it an experience that keeps guests coming back., • Assist in tasks to ensure a clean, sanitized, and safe restaurant including: washing dishes, glassware or other utensils, wiping down all surfaces on the bar and behind the bar, maintaining cleanliness overall and health and food service regulations behind the bar and for bar guests., • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests, when needed., • Taking tables on the floor when bar service is slow or when staffing is short Qualifications: • Must be at least 21 years of age in order to serve alcohol, • General alcohol knowledge needed, • Previous experience bartending in a full service restaurant for at least a year, • Must have weekend availability and work a minimum of 3 shifts per week, • Must love talking to people! Busboys and Poets owns and operates 9 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!

Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to work in a diverse space, where you truly be yourself, that serves delicious food? As a busser/barback, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Pay: $10.00 an hour plus tip out from the servers/bar. You can make as much as $25 an hour with a guarantee that you will never make less than $17.50 per hour. ++COMPANY BENEFITS++ Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 100% of the first 4% and 50% of the next 2%, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++ Join a diverse space: ++81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++ Grow with us: ++ Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++ Work with latest technologies: ++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++ Happy staff: ++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Wipe tables, bar or seats with dampened cloths or replace dirty tablecloths., • Set tables and bar with clean linens, condiments, or other supplies., • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning as well as carrying dishes, trays, or silverware from kitchens or supply departments to expo line., • Clean up spilled food or drink or broken dishes and remove empty bottles and trash., • Maintain adequate supplies of items such as to-go materials, clean linens, silverware, glassware, dishes, or trays. Stock cabinets or serving areas with condiments and refill condiment containers., • Serve ice water, coffee, rolls, or butter to patrons when required, • Fill beverage or ice dispensers, • Serve food to customers when food runners, bartenders or servers need assistance, • Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors. Qualifications: • Must have weekend availability and work a minimum of 3 shifts per week, • Must be able to work with a team! Physical Requirements: • Spend time bending or twisting the body, • Spend time lifting heavy weight, • Spend time standing on feet for long hours, • Spend time using hands to handle, control, or feel objects/tools Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event, and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington, and Takoma with more on the horizon!

Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a server, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Pay Rate: $17.95 COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match 100% of 4% and 50% of the next 2% of contributions, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++Join a diverse space:++ 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++Grow with us:++ Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies:++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++Happy staff:++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Serve as the initial point of contact for the restaurant, greeting each and every guest warmly, with a smile., • Provide guests with menus and seat them at tables or in waiting areas., • Receive and record patrons' dining reservations via company software, • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed., • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation., • Answer telephone calls and respond to inquiries or transfer calls., • Inspect dining and serving areas to ensure cleanliness and proper setup., • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary., • Support the food runner/expo for to-go orders, to include checking IDs and presenting over to-go orders to guests., • Collect payment when needed, • Other duties, as needed. Qualifications: • Must have a warm and inviting personality., • Must have weekend availability and work a minimum of 3 shifts per week, • Must love talking to people! Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!

Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments. We are always looking for passionate, hospitality-driven, people-persons! Do you want to work in a diverse space, where you truly be yourself, that serves delicious food? As a food runner/expo, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Pay: $10.00 an hour plus tip out from the servers/bar and To go/Online orders. You can make as much as $25 an hour with a guarantee that you will never make less than $17.50 per hour. COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 100% of the first 4% and 50% of the next 2%, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++Join a diverse space:++ 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++Grow with us:++ Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies:++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++Happy staff:++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Effectively communicate customer needs to line cooks and/or servers, • Expedite food and insure quality and standards are met in presentation of each food item, • Carry food, dishes, trays, or silverware from expo line to customers, • Serve food to customers and assist servers as needed, • Locate items requested by customers, • Clean up spilled food or drink or broken dishes and remove empty bottles and trash, • Perform serving, cleaning, or stocking duties in establishments, to facilitate customer service, • Maintain adequate supplies of items such silverware, carry out containers, carry out bags, etc, • Stock cabinets or serving areas with condiments and refill condiment containers, • Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors, • Serve ice water, coffee, or other beverages to patrons, • Other duties as assigned by management Qualifications: • Top tier communication and hospitality, • Must have weekend availability and work a minimum of 3 shifts per week, • Must be able to work with a team, • Fluent (or semi-fluent) in Spanish is a plus! Physical Requirements: • Spend time bending or twisting the body, • Spend time lifting heavy weight, • Spend time standing on feet for long hours, • Spend time using hands to handle, control, or feel objects/tools Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!

Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments. Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a server, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Our top servers are making between $25 and $30 an hour with a guarantee that you will never make less than $17.50 per hour. Base pay is $10 per hour + tips. COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 100% of the first 4% and 50% of the next 2%, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++Join a diverse space:++ 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++Grow with us:++Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies:++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++Happy staff:++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Guiding guests through menus while demonstrating a thorough knowledge of our items, • Taking accurate orders and working with other tribe members to serve food and beverages that exceed guest expectations, • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages., • Provide excellent customer service with a smile! This includes 90 second greeting times, 3 minute-3 bite check in and closing down service by collecting payment and making it an experience that keeps guests coming back., • Assist in tasks to ensure a clean, sanitized, and safe restaurant including: bussing tables, rolling silverware, wiping down common surfaces, stocking service areas, mopping, restocking items, etc., • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests, when needed. Qualifications: • Must be at least 18 years of age in order to handle alcohol, • Must have weekend availability and work a minimum of 3 shifts per week, • Must love talking to people! Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!

We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a bartender, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Our top bartenders are making between $25 and $30 an hour with a guarantee that you will never make less than $17.50 per hour. Base pay is $10 an hour + tips! COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 100% of the first 4% and 50% of the next 2%, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++Join a diverse space:++81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++Grow with us:++Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies:++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++Happy staff:++Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Setting up the bar daily or during transition for the PM shift, • Guiding guests through menus while demonstrating a thorough knowledge of our items, • Taking accurate orders and working with other tribe members to serve food and beverages that exceed guest expectations, • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages., • Mixing alcoholic beverages and preparing coffee drinks such as lattes and signature drinks., • Provide excellent customer service with a smile! This includes 90 second greeting times, 3 minute-3 bite check in and closing down service by collecting payment and making it an experience that keeps guests coming back., • Assist in tasks to ensure a clean, sanitized, and safe restaurant including: washing dishes, glassware or other utensils, wiping down all surfaces on the bar and behind the bar, maintaining cleanliness overall and health and food service regulations behind the bar and for bar guests., • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests, when needed., • Taking tables on the floor when bar service is slow or when staffing is short Qualifications: • Must be at least 21 years of age in order to serve alcohol, • General alcohol knowledge needed, • Previous experience bartending in a full service restaurant for at least a year, • Must have weekend availability and work a minimum of 3 shifts per week, • Must love talking to people! Busboys and Poets owns and operates 9 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!

Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to work in a diverse space, where you truly be yourself, that serves delicious food? As a busser/barback, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Pay: $10.00 an hour plus tip out from the servers/bar. You can make as much as $25 an hour with a guarantee that you will never make less than $17.50 per hour. ++COMPANY BENEFITS++ Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 100% of the first 4% and 50% of the next 2%, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++ Join a diverse space: ++81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++ Grow with us: ++ Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++ Work with latest technologies: ++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++ Happy staff: ++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Wipe tables, bar or seats with dampened cloths or replace dirty tablecloths., • Set tables and bar with clean linens, condiments, or other supplies., • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning as well as carrying dishes, trays, or silverware from kitchens or supply departments to expo line., • Clean up spilled food or drink or broken dishes and remove empty bottles and trash., • Maintain adequate supplies of items such as to-go materials, clean linens, silverware, glassware, dishes, or trays. Stock cabinets or serving areas with condiments and refill condiment containers., • Serve ice water, coffee, rolls, or butter to patrons when required, • Fill beverage or ice dispensers, • Serve food to customers when food runners, bartenders or servers need assistance, • Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors. Qualifications: • Must have weekend availability and work a minimum of 3 shifts per week, • Must be able to work with a team! Physical Requirements: • Spend time bending or twisting the body, • Spend time lifting heavy weight, • Spend time standing on feet for long hours, • Spend time using hands to handle, control, or feel objects/tools Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event, and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington, and Takoma with more on the horizon!

We are always looking for passionate, hospitality-driven, people-persons! Do you want to work in a diverse space, where you truly be yourself, that serves delicious food? As a food runner/expo, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Pay: $10.00 an hour plus tip out from the servers/bar and To go/Online orders. You can make as much as $25 an hour with a guarantee that you will never make less than $17.50 per hour. COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 100% of the first 4% and 50% of the next 2%, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++Join a diverse space:++ 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++Grow with us:++ Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies:++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++Happy staff:++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Effectively communicate customer needs to line cooks and/or servers, • Expedite food and insure quality and standards are met in presentation of each food item, • Carry food, dishes, trays, or silverware from expo line to customers, • Serve food to customers and assist servers as needed, • Locate items requested by customers, • Clean up spilled food or drink or broken dishes and remove empty bottles and trash, • Perform serving, cleaning, or stocking duties in establishments, to facilitate customer service, • Maintain adequate supplies of items such silverware, carry out containers, carry out bags, etc, • Stock cabinets or serving areas with condiments and refill condiment containers, • Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors, • Serve ice water, coffee, or other beverages to patrons, • Other duties as assigned by management Qualifications: • Top tier communication and hospitality, • Must have weekend availability and work a minimum of 3 shifts per week, • Must be able to work with a team, • Fluent (or semi-fluent) in Spanish is a plus! Physical Requirements: • Spend time bending or twisting the body, • Spend time lifting heavy weight, • Spend time standing on feet for long hours, • Spend time using hands to handle, control, or feel objects/tools Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!

Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments. Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a server, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Pay Rate: $17.95 COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 100% of the first 4% and 50% of the next 2%, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++Join a diverse space:++ 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++Grow with us:++ Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies:++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++Happy staff:++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Serve as the initial point of contact for the restaurant, greeting each and every guest warmly, with a smile., • Provide guests with menus and seat them at tables or in waiting areas., • Receive and record patrons' dining reservations via company software, • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed., • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation., • Answer telephone calls and respond to inquiries or transfer calls., • Inspect dining and serving areas to ensure cleanliness and proper setup., • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary., • Support the food runner/expo for to-go orders, to include checking IDs and presenting over to-go orders to guests., • Collect payment when needed, • Other duties as assigned Qualifications: • Must have a warm and inviting personality., • Must have weekend availability and work a minimum of 3 shifts per week, • Must love talking to people! Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!

We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a bartender, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Our top bartenders are making between $25 and $30 an hour with a guarantee that you will never make less than $17.50 per hour. Base pay is $10 an hour + tips! COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 100% of the first 4% and 50% of the next 2%, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++Join a diverse space:++81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++Grow with us:++Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies:++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++Happy staff:++Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Setting up the bar daily or during transition for the PM shift, • Guiding guests through menus while demonstrating a thorough knowledge of our items, • Taking accurate orders and working with other tribe members to serve food and beverages that exceed guest expectations, • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages., • Mixing alcoholic beverages and preparing coffee drinks such as lattes and signature drinks., • Provide excellent customer service with a smile! This includes 90 second greeting times, 3 minute-3 bite check in and closing down service by collecting payment and making it an experience that keeps guests coming back., • Assist in tasks to ensure a clean, sanitized, and safe restaurant including: washing dishes, glassware or other utensils, wiping down all surfaces on the bar and behind the bar, maintaining cleanliness overall and health and food service regulations behind the bar and for bar guests., • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests, when needed., • Taking tables on the floor when bar service is slow or when staffing is short Qualifications: • Must be at least 21 years of age in order to serve alcohol, • General alcohol knowledge needed, • Previous experience bartending in a full service restaurant for at least a year, • Must have weekend availability and work a minimum of 3 shifts per week, • Must love talking to people! Busboys and Poets owns and operates 9 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!

We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a bartender, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Our top bartenders are making between $25 and $30 an hour with a guarantee that you will never make less than $17.50 per hour. Base pay is $10 an hour + tips! COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match 100% of 4% and 50% of the next 2% of contributions, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++Join a diverse space:++81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++Grow with us:++Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies:++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++Happy staff:++Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Setting up the bar daily or during transition for the PM shift, • Guiding guests through menus while demonstrating a thorough knowledge of our items, • Taking accurate orders and working with other tribe members to serve food and beverages that exceed guest expectations, • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages., • Mixing alcoholic beverages and preparing coffee drinks such as lattes and signature drinks., • Provide excellent customer service with a smile! This includes 90 second greeting times, 3 minute-3 bite check in and closing down service by collecting payment and making it an experience that keeps guests coming back., • Assist in tasks to ensure a clean, sanitized, and safe restaurant including: washing dishes, glassware or other utensils, wiping down all surfaces on the bar and behind the bar, maintaining cleanliness overall and health and food service regulations behind the bar and for bar guests., • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests, when needed., • Taking tables on the floor when bar service is slow or when staffing is short Qualifications: • Must be at least 21 years of age in order to serve alcohol, • General alcohol knowledge needed, • Previous experience bartending in a full service restaurant for at least a year, • Must have weekend availability and work a minimum of 3 shifts per week, • Must love talking to people! Busboys and Poets owns and operates 9 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!

Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a server, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Pay: $18.50-$22 per hour COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 100% of the first 4% and 50% of the next 2%, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++ Join a diverse space: ++81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++ Grow with us: ++Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies++: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech-forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast, and much more! ++ Happy staff: ++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Work well with a team, jumping in where needed (Substitute for or assist other cooks during emergencies or rush periods), • Prepare food according to the recipes provided, • Turn or stir foods to ensure even cooking, • Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils., • Weigh, measure, and mix ingredients according to recipes, using various kitchen utensils and equipment., • Portion, arrange, and garnish food, • Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices., • Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters. Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock. Physical Requirements: • Spend time bending or twisting the body, • Spend time lifting heavy weight, • Spend time standing on feet for long hours, • Spend time using your hands to handle, control, or feel objects/tools Qualifications: • More than 1 year working in a fast-paced, full-service restaurant preferred, • Must be at least 18 years of age in order to work in the kitchen, • Must work a minimum of 3 shifts per week, • Must be a team player Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!

Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a server, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Pay Rate: $17.95 COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match 100% of 4% and 50% of the next 2% of contributions, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++Join a diverse space:++ 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++Grow with us:++ Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies:++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++Happy staff:++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Serve as the initial point of contact for the restaurant, greeting each and every guest warmly, with a smile., • Provide guests with menus and seat them at tables or in waiting areas., • Receive and record patrons' dining reservations via company software, • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed., • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation., • Answer telephone calls and respond to inquiries or transfer calls., • Inspect dining and serving areas to ensure cleanliness and proper setup., • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary., • Support the food runner/expo for to-go orders, to include checking IDs and presenting over to-go orders to guests., • Collect payment when needed, • Other duties as assigned Qualifications: • Must have a warm and inviting personality., • Must have weekend availability and work a minimum of 3 shifts per week, • Must love talking to people! Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!

Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments. We are always looking for passionate, hospitality-driven, people-persons! Do you want to work in a diverse space, where you truly be yourself, that serves delicious food? As a food runner/expo, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Pay: $10.00 an hour plus tip out from the servers/bar and To go/Online orders. You can make as much as $25 an hour with a guarantee that you will never make less than $17.50 per hour. COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match 100% of 4% and 50% of the next 2% of contributions, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++Join a diverse space:++ 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++Grow with us:++ Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies:++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++Happy staff:++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Effectively communicate customer needs to line cooks and/or servers, • Expedite food and insure quality and standards are met in presentation of each food item, • Carry food, dishes, trays, or silverware from expo line to customers, • Serve food to customers and assist servers as needed, • Locate items requested by customers, • Clean up spilled food or drink or broken dishes and remove empty bottles and trash, • Perform serving, cleaning, or stocking duties in establishments, to facilitate customer service, • Maintain adequate supplies of items such silverware, carry out containers, carry out bags, etc, • Stock cabinets or serving areas with condiments and refill condiment containers, • Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors, • Serve ice water, coffee, or other beverages to patrons, • Other duties as assigned by management Qualifications: • Top tier communication and hospitality, • Must have weekend availability and work a minimum of 3 shifts per week, • Must be able to work with a team, • Fluent (or semi-fluent) in Spanish is a plus! Physical Requirements: • Spend time bending or twisting the body, • Spend time lifting heavy weight, • Spend time standing on feet for long hours, • Spend time using hands to handle, control, or feel objects/tools Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!

Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to work in a diverse space, where you truly be yourself, that serves delicious food? As a busser/barback, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Pay: $10.00 an hour plus tip out from the servers/bar. You can make as much as $25 an hour with a guarantee that you will never make less than $17.50 per hour. ++COMPANY BENEFITS++ Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match 100% of 4% and 50% of the next 2% of contributions, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++ Join a diverse space: ++81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++ Grow with us: ++ Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++ Work with latest technologies: ++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++ Happy staff: ++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Wipe tables, bar or seats with dampened cloths or replace dirty tablecloths., • Set tables and bar with clean linens, condiments, or other supplies., • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning as well as carrying dishes, trays, or silverware from kitchens or supply departments to expo line., • Clean up spilled food or drink or broken dishes and remove empty bottles and trash., • Maintain adequate supplies of items such as to-go materials, clean linens, silverware, glassware, dishes, or trays. Stock cabinets or serving areas with condiments and refill condiment containers., • Serve ice water, coffee, rolls, or butter to patrons when required, • Fill beverage or ice dispensers, • Serve food to customers when food runners, bartenders or servers need assistance, • Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors. Qualifications: • Must have weekend availability and work a minimum of 3 shifts per week, • Must be able to work with a team! Physical Requirements: • Spend time bending or twisting the body, • Spend time lifting heavy weight, • Spend time standing on feet for long hours, • Spend time using hands to handle, control, or feel objects/tools Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event, and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington, and Takoma with more on the horizon!

Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a server, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Our top servers are making between $25 and $30 an hour with a guarantee that you will never make less than $17.50 per hour. Base pay is $10 per hour + tips. COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 100% of the first 4% and 50% of the next 2%, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++Join a diverse space:++ 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++Grow with us:++Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies:++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++Happy staff:++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Guiding guests through menus while demonstrating a thorough knowledge of our items, • Taking accurate orders and working with other tribe members to serve food and beverages that exceed guest expectations, • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages., • Provide excellent customer service with a smile! This includes 90 second greeting times, 3 minute-3 bite check in and closing down service by collecting payment and making it an experience that keeps guests coming back., • Assist in tasks to ensure a clean, sanitized, and safe restaurant including: bussing tables, rolling silverware, wiping down common surfaces, stocking service areas, mopping, restocking items, etc., • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests, when needed. Qualifications: • Must be at least 18 years of age in order to handle alcohol, • Must have weekend availability and work a minimum of 3 shifts per week, • Must love talking to people! Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!

We are always looking for passionate, hospitality-driven, people-persons! Do you want to work in a diverse space, where you truly be yourself, that serves delicious food? As a food runner/expo, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Pay: $8 an hour plus tip out from the servers/bar and To go/Online orders. You can make as much as $25 an hour with a guarantee that you will never make less than $17.50 per hour. COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match 100% of 4% and 50% of the next 2% of contributions, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++Join a diverse space:++ 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++Grow with us:++ Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies:++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++Happy staff:++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Effectively communicate customer needs to line cooks and/or servers, • Expedite food and insure quality and standards are met in presentation of each food item, • Carry food, dishes, trays, or silverware from expo line to customers, • Serve food to customers and assist servers as needed, • Locate items requested by customers, • Clean up spilled food or drink or broken dishes and remove empty bottles and trash, • Perform serving, cleaning, or stocking duties in establishments, to facilitate customer service, • Maintain adequate supplies of items such silverware, carry out containers, carry out bags, etc, • Stock cabinets or serving areas with condiments and refill condiment containers, • Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors, • Serve ice water, coffee, or other beverages to patrons, • Other duties as assigned by management Qualifications: • Top tier communication and hospitality, • Must have weekend availability and work a minimum of 3 shifts per week, • Must be able to work with a team, • Fluent (or semi-fluent) in Spanish is a plus! Physical Requirements: • Spend time bending or twisting the body, • Spend time lifting heavy weight, • Spend time standing on feet for long hours, • Spend time using hands to handle, control, or feel objects/tools Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!

Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to work in a diverse space, where you truly be yourself, that serves delicious food? As a busser/barback, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Pay: $7.00 an hour plus tip out from the servers/bar. You can make as much as $25 an hour with a guarantee that you will never make less than $17.50 per hour. ++COMPANY BENEFITS++ Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match 100% of 4% and 50% of the next 2% of contributions, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++ Join a diverse space: ++81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++ Grow with us: ++ Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++ Work with latest technologies: ++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++ Happy staff: ++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Wipe tables, bar or seats with dampened cloths or replace dirty tablecloths., • Set tables and bar with clean linens, condiments, or other supplies., • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning as well as carrying dishes, trays, or silverware from kitchens or supply departments to expo line., • Clean up spilled food or drink or broken dishes and remove empty bottles and trash., • Maintain adequate supplies of items such as to-go materials, clean linens, silverware, glassware, dishes, or trays. Stock cabinets or serving areas with condiments and refill condiment containers., • Serve ice water, coffee, rolls, or butter to patrons when required, • Fill beverage or ice dispensers, • Serve food to customers when food runners, bartenders or servers need assistance, • Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors. Qualifications: • Must have weekend availability and work a minimum of 3 shifts per week, • Must be able to work with a team! Physical Requirements: • Spend time bending or twisting the body, • Spend time lifting heavy weight, • Spend time standing on feet for long hours, • Spend time using hands to handle, control, or feel objects/tools Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event, and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington, and Takoma with more on the horizon!

*Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate (++$65,000)++ as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments.* Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. Busboys and Poets is seeking an ambitious, hardworking, people-centric individual with proven experience managing across departments as a Front-of-House Manager. In this fast-paced, dynamic work environment, you will deliver training to our diverse staff, as well as managing the overall operation and being an expert in guest relations. The person in this role will represent Busboys and Poets values, including integrity and open and honest communication. If this sounds like the role for you, please consider applying to be a Restaurant Manager at one of our 8 locations in the DMV (DC, MD and VA). Position Summary The Front-of-House Manager oversees daily front-of-house operations, ensuring culture-driven hospitality, strong team performance, and consistent execution of company standards. This role leads service, staffing, and floor operations while actively managing and executing daily events. This role focuses on supervising and developing team members, ensuring proper scheduling and shift coverage, maintaining service quality and cleanliness, and resolving guest concerns in real time. The Front-of-House Manager is expected to perform under pressure, adapt to business needs, and uphold Busboys and Poets standards while delivering culture-driven hospitality. Job Type: Full-time, Exempt, Salaried/ 50 hour work week Starting Salary: $65,000+ COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 5%, 2 weeks vacation time which increases to a maximum of 4 weeks with tenure, 1 week sick leave per year, $34 per day food credit, designated company paid parking, paid parental leave, early wage access, short term and long term disability, a free life insurance policy up to 1.5x your annual salary, pet insurance, professional development reimbursement, yearly technology stipend and a smart casual dress code. WHY WORK FOR US Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. Grow with us: Over 60% of our managers were promoted from within to their existing role, from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. Work with the latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies, including our tech-forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, an inventory management system, our POS Toast and much more! Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee-dedicated web-based forum and information site, blog and podcast. RESPONSIBILITIES This role will incorporate the following duties: • Maintain strong floor presence during peak hours, • Engage with guests to ensure a high-quality dining experience (table touches), • Resolve guest concerns with urgency, professionalism, and ownership, • Turn service challenges into positive guest outcomes, • Responsible for event setup, execution, and directing staff in coordination with the events team to ensure smooth and successful operations, • Model professionalism, accountability, and emotional intelligence, • Foster a positive, respectful, and high-performing team culture, • Upholds company policies including attendance, dress code, and service standards, • Hold team members accountable while maintaining professionalism and respect, • Conducts hourly interviews for new applicants, • Supports training of the new hires, • Supervise, coach, and develop hourly team members across departments, • Provide real-time coaching, feedback and structured follow-up to improve performance, • Serve as the lead in monitoring compliance with health and fire safety regulations, • Follow proper cash handling and operational procedures, • Ensures all safety, security, and emergency procedures are followed, including proper opening/closing protocols, cash handling, and incident response., • Conducting and attending staff meetings, such as preshifts (daily) and manager meetings (weekly), • Working closely with fellow Managers and the General Manager to ensure effective business operations, staying later or coming earlier, at times., • Investigating and resolving guest complaints regarding food quality, service, or accommodations in a polite, friendly manner and while delivering excellent customer service, • Understanding and coaching on all software, including payroll, POS, waitlist, accounting, scheduling, etc., • Managing one or more department schedules, as needed, • Arranging for equipment maintenance and repairs, and coordinating services such as waste removal and pest control and order and purchase equipment and supplies, • Coordinating with Kitchen Managers to ensure standards are being maintained for cleanliness, sanitation and safety, • Helping with duties of other employees (i.e. host, busser, server, cook, etc.) when necessary because of an unexpected absence or extra volume, • Maintaining a working knowledge of all menu items, products and production procedures, • Performing some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks, when necessary, • Performing other work-related duties as assigned REQUIREMENTS • 2+ years of restaurant leadership experience in a high-volume environment, • Proven ability to lead teams and communication skills to train and motivate employees, • Excellent communication, organization, and problem-solving skills, • Strong time management skills, flexibility to adapt to business needs, and a high level of accuracy in handling a variety of responsibilities., • High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certification or college degree preferred, • Must maintain open availability, including the ability to work evenings, weekends, and holidays., • Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, Excel, Word), • Demonstrates the ability and commitment to consistently meet deadlines, even in high-volume, fast-paced environments., • Required to maintain current licenses (Food Safety, ABRA/ABC, ServSafe, Alcohol Awareness) or successfully obtain all required licenses for the jurisdiction of employment within 30 days of hire., • Must have reliable transportation. PHYSICAL DEMANDS The role of a restaurant manager is both physically and mentally demanding. This position requires standing and walking for extended periods throughout the shift. Managers must be able to lift and carry up to 50 pounds and regularly handle and taste both raw and prepared food items. Restaurant managers typically work 45–50 hours per week; however, due to the nature of the business, schedules may include extended, irregular hours, including evenings, weekends, and holidays. Managers may also be required to work at different locations based on business needs. Busboys and Poets is an Equal Opportunity Employer