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Job DescriptionShipping Coordinator - Farmingdale, New York (NY) ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. Shipping Coordinator : Are you ready for a great career at ICON? At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development. That’s our vision. We’re driven by it. And we need talented people who share it. If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry. Shipping Coordinator- Farmingdale, NY • Prepare domestic and international courier airbills for transport through the various courier systems.*, • Prepare Customs documentation for international shipments.*, • Enter shipment information to ICON ERP system.*, • Ensure all packaging presented for transport is in compliance with DOT and IATA standards.*, • Package shipments as necessary., • Maintain daily shipping records., • Receive deliveries as necessary., • Report inventory levels for supplies utilized by the Logistics team., • Delivery to Customers: Delivers high quality standards and strives for excellence; Acts in a proactive, flexible and responsive manner to customer needs., • To undertake other reasonably related duties as may be assigned from time to time. What you need: We are looking for 2+ years of experience as a Shipping Coordinator. If you have experience in International Shipments that is preferred. Must have experience using Excel. Benefits of Working in ICON: Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent. We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours. We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead. But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change. ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below. Employment with ICON is contingent upon having the legal right to work in the country where the role is based. Rewards & Benefits ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include: • Competitive base salary and performance related incentives, • Health and wellbeing programmes including medical, dental, and vision coverage where applicable, • Retirement and pension plans, • Life assurance and disability coverage, • Employee assistance programmes and wellbeing resources, • Learning and development opportunities through structured training and career pathways Benefits may vary depending on role and location. Visit our careers site to read more about the benefits ICON offers. Inclusion and Accessibility ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported. If you require reasonable accommodations during the recruitment process, please let us know or submit a request here. Salary Range $42,600.00-$53,250.00 Are you a current ICON Employee? Please click here to apply

Job DescriptionHematology Supervisor, Laboratory- Farmingdale NY ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. ICON plc is a Contract Research Organization (CRO) — a company that provides outsourced clinical laboratory, research, and regulatory services to pharmaceutical, biotechnology, and medical device companies running clinical trials. Unlike a hospital laboratory, our work is not focused on diagnosing or treating individual patients. Instead, we are the analytical backbone of global drug development: every specimen we process, every result we report, and every QC decision we make contributes directly to the safety monitoring of clinical trial subjects, as well as the pharmacokinetic, biomarker, and efficacy data that will one day reach regulatory agencies like the FDA. We are seeking an experienced laboratory supervisor to lead our Hematology section in Farmingdale, NY — a high-volume, multi-disciplinary department encompassing automated hematology, urinalysis, coagulation, and hemoglobin A1c testing. This is a hands-on leadership role for someone with deep technical proficiency across hematology, urinalysis, coagulation, and HbA1c testing — and the maturity to lead, develop, and the ability to lead and bring out the best in a team. Supervisor, Hematology Laboratory ICON plc | Farmingdale, NY | Full-Time Department: Clinical Laboratory – Hematology, Urinalysis, Coagulation & HbA1c What You Will Do You will oversee daily operations across four testing disciplines within our Hematology department, including Hematology, Urinalysis, Coagulation, Hemoglobin A1c testing. Key supervisory responsibilities include: • Supervising day-to-day laboratory operations across hematology, urinalysis, coagulation, and HbA1c testing, ensuring accurate and timely processing of clinical trial specimens, • Managing, mentoring, and developing laboratory staff, including training on instrumentation, SOPs, and quality standards, • Maintaining compliance with CLIA, CAP, NYS, and sponsor-specific requirements across all testing areas, • Overseeing quality control performance, instrument maintenance schedules, preventive maintenance, and troubleshooting on Sysmex, Novus, Stago, and Trinity Biotech platforms, • Reviewing and approving QC data, ensuring out-of-control events are properly investigated and documented, • Collaborating with cross-functional teams to resolve specimen-related issues and support clinical trial deliverables, • Contributing to SOP authorship, review cycles, and appendix maintenance for supervised testing areas, • Supporting proficiency testing, external quality assurance, bi-monthly studies, and regulatory inspection readiness, • Tracking and reporting section-level turnaround time (TAT) performance, flagging exceptions, and implementing corrective actions, • Participating in cross-site harmonization initiatives Working at a CRO vs. a Hospital Lab If you’ve built your career in a hospital, you’ll feel at home in our laboratory — and find the broader scope genuinely energizing. What’s Familiar The instrumentation and technical discipline will be immediately recognizable: • Sysmex and hematology analyzers for CBC and differential — the same platforms in clinical labs nationwide, • Stago coagulation platforms for PT, aPTT, and fibrinogen testing, • Trinity Biotech Premier Hb9210 for NGSP-certified HbA1c, • Novus Urinalysis with automated chemistry and microscopy review, • Rigorous QC practices, SOP-driven workflows, and regulatory compliance expectations (CLIA, CAP, NYS) What’s Different The context and mission shift in meaningful ways: • You are not reporting results to physicians for immediate clinical decisions — you are generating high-integrity data that feeds into clinical trial databases and regulatory submissions, • Instead of collaborating with nurses, residents, and caregivers, your cross-functional partners include program managers, Global QC, Specimen Management, Harmonization, Data Integrity, and Scientific Affairs teams, • Specimens arrive from clinical trial sites around the world with strict chain-of-custody and protocol-specific handling requirements — traceability and documentation are paramount, • You will work within a globally harmonized laboratory network, aligning your section’s operations with ICON’s labs in Dublin, Singapore, and Beijing, • Career growth extends beyond the laboratory — paths into global QC, validations, scientific affairs, and other senior roles are accessible from this position.Your Profile Required qualifications: • New York State license as a Medical Laboratory Scientist (Clinical Laboratory Technologist) required, • MLS(ASCP) or equivalent national certification preferred, • Bachelor’s degree in Clinical Laboratory Science, Medical Technology, or related scientific discipline, • Minimum 3–5 years of clinical laboratory experience with direct supervisory or lead responsibility, • Hands-on experience with hematology, coagulation, urinalysis, and/or HbA1c testing strongly preferred, • Working knowledge of CLIA, CAP, and NYS laboratory regulatory requirements, • Strong organizational skills with the ability to manage staff, workload, and priorities simultaneously, • Excellent communication skills and ability to collaborate across functional teams, • Experience in a CRO, clinical trials, or pharmaceutical laboratory environment a plus #LI-FL1 Salary Range- This is for Farmingdale NY location only $103,790 to $124,548 Employment with ICON is contingent upon having the legal right to work in the country where the role is based. Rewards & Benefits ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include: • Competitive base salary and performance related incentives, • Health and wellbeing programmes including medical, dental, and vision coverage where applicable, • Retirement and pension plans, • Life assurance and disability coverage, • Employee assistance programmes and wellbeing resources, • Learning and development opportunities through structured training and career pathways Benefits may vary depending on role and location. Visit our careers site to read more about the benefits ICON offers. Inclusion and Accessibility ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported. If you require reasonable accommodations during the recruitment process, please let us know or submit a request here. Salary Range $83,032.00-$103,790.00 Are you a current ICON Employee? Please click here to apply

Job DescriptionSenior Manager, Laboratory Operations- Farmingdale- on site ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Sr. Manager, Laboratory Operation- Farmingdale NY on site The role: • Recognize, exemplify and adhere to ICON's values, which focus our commitment to People, Clients and Performance., • As a manager, the employee has to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs, • Develop, implement and manage to performance standards for staff related to quality and efficiency, including productivity. Manages the adherence to written internal and external quality control procedures in order to ensure the quality of the results. To evaluate means and standard deviations for quality control materials and maintain Corrective action logs as appropriate., • Builds strong and effective teams, valuing different contributions; works with and through others, involving people in issues that affect them. Assist management in the recruitment and selection of staff., • Operates independently with a willingness to make decisions; Projects credibility and makes a professional and positive impression on others; Monitors progress and holds self and others accountable. Liaise with clients, vendors and staff on all department issues., • Identifies the key elements of a situation and any gaps and inconsistencies in data. Makes rational judgments from available information and analysis. Actively participates in Root cause analysis investigations-and process improvement initiatives. Responsible for timely and accurate responses to Quality Issues assigned to them and/or their department., • Creates an environment that motivates people; Identifies development opportunities for self and others; Acts as a coach and mentor and shares expertise. Maintain a positive working environment ensuring staff motivation in particular periods of high workloads. Maintain low levels of staff turnover, actively contributing to the retention of key individuals., • Responsible for assessing work performance and for employee performance evaluations., • Review daily, weekly, and monthly metrics for assigned departments and implement as necessary staffing reallocation to ensure efficiency and quality., • Over-see work performed by all staff., • Sets priorities for the team to ensure task completion; coordinates work activities of others including scheduling to work outside of normal working hours when required., • Evaluates performance of staff and develops supporting staff skills, encourage growth and provide regular performance feedback., • Mentors and coach's staff. Trains new employees, • Manage the recruitment, training and development of staff in the various sections of the laboratory as required. Performs continuing education of laboratory staff in the various sections of the laboratory and sample management as required., • Responsible for the quality and timelines of technical procedures to ensure full compliance with CAP, relevant government regulations, GDP and other relevant standards as determined by the company Monitors reagents and supplies for section and assists in the performance of all related tasks for managing inventory., • “Maintains oversight of reagent and supply orders and approval of inventory purchases together with invoice coding. Assists the Corporate procurement team and negotiates pricing and service requirements with Vendor representatives in the best interest of ICON., • Effectively monitors laboratory operations in section and provides guidance to staff for all issues that arise including but not limited to, instrument failures, reagent/ quality control issues, sample integrity issues, delays in testing and communication of abnormal result., • Manages the evaluation of and validation of new methodologies and instrumentation works closely with Global Validations Department, • Be aware of all pertinent employee health and safety regulations and requirements for their assigned department and manage compliance to same., • Approves purchase orders and all appropriate purchases for department area. You will need: Education: • Advanced degree (PhD, MD, DO, MSc, or BSc) in a clinical, biological, chemical, or laboratory science. Experience: • 10+ years of progressive leadership experience in clinical or specialty laboratory operations., • Demonstrated experience leading CAP/CLIA‑accredited specialty laboratories and managing regulatory inspections., • Proven track record of scaling lab operations and delivering financial performance., • ASCP and NYS License required. Core Competencies: • Laboratory leadership in clinical testing laboratory, • Regulatory experience (CAP, CLIA, global equivalents), • P&L management and investment governance, • Change leadership, automation, and digital transformation, • Stakeholder engagement with Medical, Quality, Commercial, and Clients, • Talent development and succession planning Benefits of Working in ICON: Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent. We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours. ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below. Salary Range: $150k to $180k- please disregard compensation ranges below. This is only for the Farmingdale NY location. #LI-FL1 Employment with ICON is contingent upon having the legal right to work in the country where the role is based. Rewards & Benefits ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include: • Competitive base salary and performance related incentives, • Health and wellbeing programmes including medical, dental, and vision coverage where applicable, • Retirement and pension plans, • Life assurance and disability coverage, • Employee assistance programmes and wellbeing resources, • Learning and development opportunities through structured training and career pathways Benefits may vary depending on role and location. Visit our careers site to read more about the benefits ICON offers. Inclusion and Accessibility ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported. If you require reasonable accommodations during the recruitment process, please let us know or submit a request here. Salary Range $110,520.00-$138,150.00 Are you a current ICON Employee? Please click here to apply

Job DescriptionValidation Analyst (Labs) - Farmingdale NY - Office-based ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. Validation Analyst, Labs- Farmingdale NY- on site. As a Validation Analyst, Labs at ICON, you will ensure the accuracy, reliability, and compliance of laboratory processes and systems supporting clinical trials. What You Will Do: You will take responsibility for quality assurance and compliance deliverables, applying your skills to ensure quality and efficiency. Key responsibilities include: • Collaborating with laboratory and quality assurance teams to develop and execute validation protocols and test plans for laboratory instruments, equipment, and software systems., • Conducting validation testing, data analysis, and documentation in accordance with regulatory requirements and industry standards., • Identifying and troubleshooting validation issues, deviations, and Nn-conformances, and implementing corrective and preventive actions as needed., • Providing technical expertise and guidance on validation strategies, best practices, and regulatory expectations to project teams and stakeholders., • Contributing to the continuous improvement of laboratory processes, systems, and validation methodologies. Your Profile: You will bring relevant quality assurance and compliance experience, along with the following qualifications and skills. Required qualifications and experience: • Bachelor's degree in Life Sciences, Engineering, or related field., • Minimum of 2 years of experience in laboratory validation, quality assurance, or related role within the pharmaceutical, biotechnology, or clinical research industry., • Strong understanding of regulatory requirements (e.g., FDA, EMA, ICH) governing laboratory operations and validation activities., • Proficiency in validation methodologies, documentation practices, and quality management systems., • Excellent analytical, problem-solving, and communication skills, with the ability to work effectively in a cross-functional team environment., • Willingness to travel as required (approximately 5%) #LI-FL1 Employment with ICON is contingent upon having the legal right to work in the country where the role is based. Rewards & Benefits ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include: • Competitive base salary and performance related incentives, • Health and wellbeing programmes including medical, dental, and vision coverage where applicable, • Retirement and pension plans, • Life assurance and disability coverage, • Employee assistance programmes and wellbeing resources, • Learning and development opportunities through structured training and career pathways Benefits may vary depending on role and location. Visit our careers site to read more about the benefits ICON offers. Inclusion and Accessibility ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported. If you require reasonable accommodations during the recruitment process, please let us know or submit a request here. Salary Range $62,376.00-$77,970.00 Are you a current ICON Employee? Please click here to apply

Job DescriptionMedical Technologists- all levels from 1 to Senior - Farmingdale, NY ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. Medical Technologist multiple levels I, II, Senior - Farmingdale, NY ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. Job Title: Medical Technologists I, II and Senior Location: Farmingdale, NY- onsite Department: Our lab continues to grow, and we are currently seeking Medical Technologists for Hematology, Chemistry, Molecular, Pathology. Position Overview: We are seeking a talented and motivated Medical Technologist to join our Icon Central Laboratory team in Farmingdale, NY. In this role, you will play a key role in supporting our clinical research efforts by conducting laboratory tests, analyzing data, and ensuring compliance with regulatory requirements. Responsibilities: Operate equipment carefully and according to procedures; maintain laboratory automation equipment per established operating procedures. Perform necessary equipment checks, performance testing, preventive maintenance, and quality control on equipment per laboratory guidelines, as assigned. Assure the accuracy of all tests performed by adhering to the laboratory’s Quality Control Standard Operating Procedures. Maintain complete documentation for assay tracking and results for review/reporting. Complete the performance of proficiency testing in assigned laboratory sections. Follow unidirectional flow of specimen handling to avoid contamination. Good laboratory and organizational skills, including the ability to work independently and efficiently are essential. Qualifications: NYS license as a Medical Laboratory Scientist required. Bachelor's degree in clinical laboratory science or similar degree preferred. ASCP license as a Medical Laboratory Scientist preferred Strong knowledge of laboratory techniques, instrumentation, and quality control procedures. Experience working in a clinical laboratory or research setting is desirable. Excellent communication skills and the ability to work effectively in a team environment. Attention to detail, critical thinking, and problem-solving abilities. Salary: $33- $59 an hour *This is for the Farmingdale location only for levels I through Senior. Disregard compensation further below. Actual compensation will be determined based on factors such as geographic location, work experience, education/training, and skill level. You may be eligible for a bonus, stock compensation and commissions in some cases depending on your role and performance. Visit our careers site to read more about the benefits ICON offers. Benefits of working in a Clinical Research Lab vs Hospitals Innovation and Discovery: Opportunities to contribute to cutting-edge research and potential breakthroughs in medical science. Intellectual Stimulation: Engaging in hypothesis-driven experiments and problem-solving. Professional Growth: At Icon, there are many ancillary teams associated with the lab, providing opportunities for career growth paths not just within the laboratory Collaborative Opportunities: Instead of working closely with nurses, physicians, and caregivers you will be working with diverse teams, including program managers, Global Quality Control, Global Validations, Site Services, Specimen Management, Harmonization, Procurement, Quality Assurance, Data Integrity, as well as working with our three other global central laboratories. Similarities include: We utilize the same platforms that include Automated Chemistry with Abbott instrumentation. Our Special Chemistry department employs EIA and RIA instrumentation, as well as equipment from Roche, Siemens, and Optilite. For Automated Hematology, we use Siemens, Novus, and Stago platforms. Differences: Our lab primarily focuses on monitoring the health and safety of subjects within clinical trials, tracking their progress over multiple visits. #LI-FL1 Employment with ICON is contingent upon having the legal right to work in the country where the role is based. Rewards & Benefits ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include: • Competitive base salary and performance related incentives, • Health and wellbeing programmes including medical, dental, and vision coverage where applicable, • Retirement and pension plans, • Life assurance and disability coverage, • Employee assistance programmes and wellbeing resources, • Learning and development opportunities through structured training and career pathways Benefits may vary depending on role and location. Visit our careers site to read more about the benefits ICON offers. Inclusion and Accessibility ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported. If you require reasonable accommodations during the recruitment process, please let us know or submit a request here. Salary Range $91,336.00-$114,170.00 Are you a current ICON Employee? Please click here to apply

Job DescriptionSenior Director, Clinical Systems ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. As a Senior Director, Clinical Systems at ICON Plc, you will oversee the development, implementation, and management of clinical systems and technologies. What You Will Do: You will direct scientific operations activities, ensuring quality, efficiency, and alignment with business objectives. Key responsibilities include: • Leading the strategic planning, development, and implementation of clinical systems, including Electronic Data Capture (EDC), Clinical Trial Management Systems (CTMS), and other technologies supporting clinical trials., • Overseeing the integration and optimization of clinical systems to ensure seamless data flow, operational efficiency, and compliance with regulatory standards., • Collaborating with cross-functional teams, including clinical operations, data management, and IT, to define system requirements, address operational challenges, and drive continuous improvement., • Providing strategic direction on system selection, implementation, and maintenance, ensuring alignment with study objectives, data quality standards, and organizational goals., • Staying abreast of industry trends and technological advancements to drive innovation in clinical systems and enhance trial management and data analysis capabilities. Your Profile: You will bring significant scientific operations experience, with a track record of building high-performing teams and delivering results. Required qualifications and experience: • Bachelor's degree in a relevant scientific discipline or healthcare-related field; advanced degree preferred, • Extensive experience in managing clinical systems, with a proven track record of overseeing the implementation and optimization of EDC, CTMS, and other clinical technologies., • Strong leadership skills with experience in strategic planning, project management, and cross-functional collaboration within the clinical research environment., • Expertise in system integration, data management, and regulatory compliance, with a deep understanding of clinical trial processes and industry best practices., • Excellent communication, organizational, and problem-solving skills, with the ability to present complex information clearly, influence decision-making, and build strong relationships with internal and external stakeholders., • Willingness to travel as required (approximately 10%) Employment with ICON is contingent upon having the legal right to work in the country where the role is based. Rewards & Benefits ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include: • Competitive base salary and performance related incentives, • Health and wellbeing programmes including medical, dental, and vision coverage where applicable, • Retirement and pension plans, • Life assurance and disability coverage, • Employee assistance programmes and wellbeing resources, • Learning and development opportunities through structured training and career pathways Benefits may vary depending on role and location. Visit our careers site to read more about the benefits ICON offers. Inclusion and Accessibility ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported. If you require reasonable accommodations during the recruitment process, please let us know or submit a request here. Are you a current ICON Employee? Please click here to apply

Job DescriptionConfiguration & QC Specialist I ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. Configuration & QC Specialist IHybrid, Remote, or Office-Based | United States Help Advance Clinical Research Join ICON Central Laboratories and play a key role in supporting clinical trials that help bring innovative treatments to patients worldwide. As a Configuration & QC Specialist I, you'll help configure and validate clinical trial laboratory databases, ensuring accuracy, quality, and compliance while partnering with cross-functional teams in a collaborative, fast-paced environment. Location: This position may be hybrid, fully remote, or office-based depending on the selected candidate's location and business needs. Eastern Time Zone (EST) candidates are preferred. What you will be doing • Support the configuration and setup of clinical trial laboratory databases (LIMS)., • Perform quality control reviews to ensure data accuracy and compliance., • Investigate and resolve configuration discrepancies., • Partner with Project Managers, Setup Specialists, and Scientific Affairs teams., • Maintain accurate documentation and support project deliverables., • Contribute to continuous improvement initiatives. What You'll Bring • Strong attention to detail and analytical skills., • Excellent communication and organizational abilities., • Ability to manage multiple priorities in a fast-paced environment., • Proficiency with Microsoft Office, including Excel., • Ability to work independently and collaboratively. Preferred Qualifications • Experience in configuration, quality control, quality assurance, or data management., • Experience in healthcare, clinical research, or other regulated environments., • Familiarity with validation, documentation, and quality processes. Why ICON? At ICON, you'll be part of a global team dedicated to advancing clinical research and improving patient outcomes while enjoying flexibility, collaboration, and opportunities for professional growth. #LI-HD1 Employment with ICON is contingent upon having the legal right to work in the country where the role is based. Rewards & Benefits ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include: • Competitive base salary and performance related incentives, • Health and wellbeing programmes including medical, dental, and vision coverage where applicable, • Retirement and pension plans, • Life assurance and disability coverage, • Employee assistance programmes and wellbeing resources, • Learning and development opportunities through structured training and career pathways Benefits may vary depending on role and location. Visit our careers site to read more about the benefits ICON offers. Inclusion and Accessibility ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported. If you require reasonable accommodations during the recruitment process, please let us know or submit a request here. Salary Range Are you a current ICON Employee? Please click here to apply

Project Manager II, Laboratory. The Project Manager, Labs will ensure client satisfaction by acting as the Client's main contact in all matters regarding ICON Laboratory Services (ILS), including the setup and day-to-day management of studies, attend and represent ILS at Client meetings, manage stud

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. Bachelor’s degree in a relevant field such as life sciences, clinical research, or healthcare management.

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. ICON is an equal opportunity employer. ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and trea

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. Help Advance Clinical Research. Experience in healthcare, clinical research, or other regulated environments.

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a Set Up Specialist at ICON, you will play a pivotal role in coordinating the initial stages of clinical trials by ensuring that all operationa

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, cus

Job DescriptionSr Project Manager, Laboratory ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. As a Senior Project Manager, Laboratory at ICON, you will design and analyse clinical trials, interpreting complex medical data, and contribute to the advancement of innovative treatments and therapies. Senior Project Manager, Laboratory You will oversee clinical laboratory operations workstreams, ensuring deliverables meet quality and timeline expectations. Key responsibilities include: • Ensure client satisfaction by acting as the Client's main contact in all matters regarding ICON Central Laboratories' (ICL) services, including the setup and day-to-day management of studies., • Attend and represent ICL at Client meetings., • Manage studies in accordance with Good Clinical Practice., • Provide Clients with regular study updates and communicate study progress to Clients and PM Leadership in a responsible and professional manner., • Represent Project Management at internal interdepartmental meetings or interdivisional meetings within ICON., • Act as the sponsor’s main contact person in all matters regarding our central laboratory services, following up and responding to clinical study specific inquiries from Sponsors, Physicians, CRA and CRO representatives and the ICON Site Services Department., • Review newly assigned protocols and Amendments. Coordinate and manage the completion of the Clinical Laboratory Worksheet (CLW) and communicate information as required to other departments within ICON Central Laboratories (and ICON Clinical CRO if appropriate)., • Enter protocol parameter information into PACS//ICOLIMS and other systems for new and/or amended protocols. Prepare and review clinical study specific materials. When possible, coordinate with other departments for the preparation of study specific materials., • Ensure that proper guidelines for communication are set at study start-up and maintained throughout a study by creating and updating the study specific Communication and Escalation Plan. Maintain clinical study specific study files and ensure that all appropriate documents are properly maintained and filed., • Monitor study progress throughout the study, using ICON tools and communicate pertinent information to clients/sponsors. Provide Sponsors with study management reports. Provide client with support on ICO Labs system. Inform team leader about study progress. Escalate issues of potential client/site dissatisfaction to appropriate management., • Proactively monitor study budget., • Set the timelines for and monitor the progress of shipment requests for storage samples and verify data., • Close the protocol as per ICL procedures. Includes facilitating DB Lock and coordinating with relevant internal departments., • Attend and represent ICON at Sponsor Investigator Meetings, Kick-Off Meeting Bid Defenses, or Initiations., • Performs additional relevant responsibilities as requested by management. Your Profile: You will have solid clinical laboratory operations experience, with the ability to manage competing priorities and develop your team. Required qualifications and experience: • Bachelor's degree in a relevant field such as life sciences or healthcare., • Previous experience in project management within a laboratory or clinical research setting., • Strong leadership skills with the ability to mentor and train junior PMs., • Excellent communication and interpersonal skills, with the ability to represent the company at client meetings and internal meetings., • Detail-oriented with strong organizational skills to effectively manage study documentation, timelines, and budgets., • Willingness to travel as required (approximately 20%), • Minimum of 5 years of experience in a clinical laboratory, clinical trials, or customer management role in a life science related organization., • Minimum of 3 years of Project Management experience in a service area serving clinical trials, such as IVRS, Clinical supply packaging and distribution, medical imaging, data management. #LI-FL1 Employment with ICON is contingent upon having the legal right to work in the country where the role is based. Rewards & Benefits ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include: • Competitive base salary and performance related incentives, • Health and wellbeing programmes including medical, dental, and vision coverage where applicable, • Retirement and pension plans, • Life assurance and disability coverage, • Employee assistance programmes and wellbeing resources, • Learning and development opportunities through structured training and career pathways Benefits may vary depending on role and location. Visit our careers site to read more about the benefits ICON offers. Inclusion and Accessibility ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported. If you require reasonable accommodations during the recruitment process, please let us know or submit a request here. Are you a current ICON Employee? Please click here to apply

Job Description(Sr) Project Manager, Feasibility Site Activation ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. Title: Project Manager, FSA Role Summary: As a Project Manager, Feasibility and Site Activation (FSA) at ICON, you will be responsible for planning and manage Feasibility and Site Activation (FSA) activities for assigned clinical studies. What You Will Do: You will oversee site start-up and activation workstreams, ensuring deliverables meet quality and timeline expectations. Key responsibilities include: Developing and managing FSA project plans, timelines, and deliverables for assigned studies. Coordinating feasibility assessments, country and site recommendations, and start-up strategies in collaboration with functional experts. Overseeing essential document collection, ethics and regulatory submissions, and site activation milestones. Tracking progress against timelines and KPIs, proactively identifying risks and implementing mitigation plans. Serving as the primary FSA contact for internal teams and customers for study-level start-up matters. Contributing to process improvement and best practice sharing within the FSA project management team. Your Profile: You will have solid site start-up and activation experience, with the ability to manage competing priorities and develop your team. Required qualifications and experience: Bachelor's degree in life sciences, healthcare, business, or a related field, or equivalent experience. Strong experience in clinical research with a focus on feasibility, site activation, or start-up project management. Proven ability to manage project plans, timelines, and cross-functional coordination in a fast-paced environment. Good understanding of regulatory, ethics, and contractual requirements affecting study start-up. Excellent communication, organizational, and stakeholder management skills. Detail-oriented and proactive, with a commitment to quality, predictability, and customer satisfaction. Willingness to travel as required (approximately 10%) Title: Senior Project Manager, FSA Role Summary: Accountable for driving and accelerating the activation of global investigative sites in line with, or ahead of, the study's contractual timelines, within budgeted resources, with quality output, and exceeding sponsor expectations. Accountable for the overall coordination, implementation and completion of site activation activities for large global or complex projects of work in line with ICON/sponsor SOPs as appropriate, including regulatory/ethics, site contracts, essential documents, and site activations. Interacts with internal teams and stakeholders, as well as sponsor teams and stakeholders, and presents to Exec Management as needed. Responsibilities: Recognize, exemplify and adhere to ICON's values , and contribute to the “Own It” culture at ICON Accountable for driving and accelerating the activation of global investigative sites in line with, or ahead of, the study's contractual timelines, within budgeted resources, with quality output, and exceeding sponsor expectations. Accountable for the overall coordination, implementation and completion of site activation activities for large global or complex projects of work in line with ICON/sponsor SOPs as appropriate, including regulatory/ethics, site contracts, essential documents, and site activations. Interacts with internal teams and stakeholders, as well as sponsor teams and stakeholders, and presents to Exec Management as needed. Lead studies with highest quality standards to exceed customer expectations. Review study and partnership budgets for proposals and sales as needed. Drive assigned studies to meet KPIs and delight customers and sites Act as customer point of contact for assigned studies; resolve study issues and drive exceptional customer delivery Represent FSA at audits and inspections Participate in Business Development opportunities to support the growth of the assigned portfolio, function, and/or region/country(ies) Travel (approximately 10% depending on country structure and direct report levels) domestic and/or international Responsible for performing activities that are in compliance with applicable corporate and departmental policies, standard operating procedures and operating guidelines and performing other duties as assigned by the management Act as a mentor where required What you need: Bachelor's Degree 3-6 years of experience in a Clinical Research environment Demonstrate proficient organizational skills and ability to prioritize tasks with minimal management support and oversight. Exhibits extensive competency in Microsoft Office Suite applications (i.e. Word, Excel, Powerpoint, Outlook). Completes tasks independently on time and in an efficient manner. Ability to mentor and train others as needed. Show confidence in dealing with internal stakeholders. Employment with ICON is contingent upon having the legal right to work in the country where the role is based. Rewards & Benefits ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include: • Competitive base salary and performance related incentives, • Health and wellbeing programmes including medical, dental, and vision coverage where applicable, • Retirement and pension plans, • Life assurance and disability coverage, • Employee assistance programmes and wellbeing resources, • Learning and development opportunities through structured training and career pathways Benefits may vary depending on role and location. Visit our careers site to read more about the benefits ICON offers. Inclusion and Accessibility ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported. If you require reasonable accommodations during the recruitment process, please let us know or submit a request here. Are you a current ICON Employee? Please click here to apply

Job DescriptionProject Manager ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. As a Project Manager at ICON...You Will Be Doing • Cultivate Process Improvement Culture: Recognize the importance of and actively promote a culture of process improvement, ensuring that processes are streamlined to maximize efficiency, add value to our business, and meet client needs., • Process Optimization: Conduct workshops with Subject Matter Experts to map current processes, identify issues, and design streamlined processes, improving efficiency and effectiveness., • Metrics and Reporting: Offer support and guidance to the business on metrics definition and evaluation, as well as reporting tools. Contribute to data-driven decision-making processes., • Developing and managing detailed project plans, including timelines, budgets, and resource allocation to ensure successful project delivery., • Leading cross-functional project teams, coordinating efforts to meet project objectives, and facilitating effective communication and collaboration., • Monitoring project progress, identifying potential risks and issues, and implementing strategies to address challenges and keep projects on track., • Engaging with stakeholders to manage expectations, provide updates, and ensure alignment with project goals and organizational objectives., • Ad Hoc Responsibilities: Be ready to tackle any other duties as assigned by Senior Management, demonstrating flexibility and a commitment to the overall success of the organization.Your Profile, • 2-3 years' experience in a Laboratory or Clinical Research based environment., • Bachelor’s degree in project management, business, or a related field is preferred, with significant experience in project management and team leadership., • Certification in Lean Six Sigma or related process improvement methodologies., • Proven track record of successfully managing projects from inception to completion, with a focus on delivering results within scope, time, and budget constraints., • Strong leadership and organizational skills, with the ability to effectively manage project teams and prioritize tasks., • Excellent communication and interpersonal skills, with the ability to build relationships and manage stakeholder expectations., • Proficiency in project management tools and methodologies, with certifications such as PMP or PRINCE2 being advantageous., • Detail-oriented, proactive, and adaptable, with a commitment to achieving project goals and driving continuous improvement. #LI-HD1 Employment with ICON is contingent upon having the legal right to work in the country where the role is based. Rewards & Benefits ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include: • Competitive base salary and performance related incentives, • Health and wellbeing programmes including medical, dental, and vision coverage where applicable, • Retirement and pension plans, • Life assurance and disability coverage, • Employee assistance programmes and wellbeing resources, • Learning and development opportunities through structured training and career pathways Benefits may vary depending on role and location. Visit our careers site to read more about the benefits ICON offers. Inclusion and Accessibility ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported. If you require reasonable accommodations during the recruitment process, please let us know or submit a request here. Salary Range $110,520.00-$138,150.00 Are you a current ICON Employee? Please click here to apply

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