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About Us: All Attractions City Tours is one of the leading tour providers in the city, offering visitors unforgettable sightseeing experiences, from iconic landmarks to immersive cruises. We pride ourselves on providing exceptional service and creating seamless, memorable adventures for all our guests. Position Overview: We are looking for a dedicated and detail-oriented Customer Service Representative to join our guest support team. This role is focused on handling customer disputes, addressing inquiries, resolving issues, and ensuring an outstanding customer experience throughout their journey with us. ** Responsibilities:** - Handle customer inquiries, complaints, and disputes via phone, email, text, and in person. - Investigate and resolve billing issues, chargebacks, and refund requests with professionalism and accuracy. - Document customer concerns and resolutions clearly in our internal systems. - Provide timely updates to customers regarding ticketing issues, schedule changes, and policies. - Collaborate with sales agents, management, and operations to ensure alignment on guest resolutions. - Educate customers on our tour offerings, schedules, and booking processes. - Assist with pre- and post-tour support, helping guests navigate any questions or concerns. - Maintain a calm, empathetic, and solution-focused approach even in high-stress situations. ** Qualifications:** - Previous customer service experience (tourism or hospitality industry a plus) - Strong conflict resolution and problem-solving skills - Excellent verbal and written communication - Ability to multitask and stay organized in a fast-paced environment - Professional, positive, and patient demeanor - Basic knowledge of platforms like Square, PayPal, or similar payment processors is a plus - ** Benefits:** - Flexible schedule options - Opportunity to grow within a dynamic tourism company - Supportive team culture - Discounts on tour experiences

Sunspel, the iconic British heritage brand, is seeking a Part-Time Key Holder for our Soho store. Responsibilities: Open and close the store securely. Deliver exceptional customer service and drive sales. Assist with stock management and visual merchandising. Support the team and act as a leader in the absence of management. Requirements: • Retail experience in premium or luxury environments. • Strong understanding of the Sunspel brand. Excellent communication and flexibility to work weekend.

Luxury Home Scent Boutique is a distinguished luxury brand known for its exquisite, handcrafted home fragrances and decor. Our products are celebrated for their elegant designs and superior craftsmanship, offering a refined sensory experience that elevates the atmosphere of any space. The Opportunity: We are looking for a dynamic leader to join our NYC team. This is an exceptional opportunity to represent a Luxury Home Scent & Decor brand in a growing market. You’ll be at the forefront of driving sales, delivering extraordinary customer experiences, and further developing our New York market. Qualifications: The candidate must be a passionate luxury retail professional with a strong focus on driving sales and delivering a refined customer experience Minimum 5years of retail experience, preferably within beauty, home decoration or luxury Excellent selling and communication skills, able to take customers on the Baobab Collection journey Have an extensive network/clientele in and around New York, especially the Upper East Side. Possess an entrepreneurial spirit with the ability to drive revenue and manage back-office operations, continuously striving for excellence Previous experience with retail point-of-sale software and proficiency in Microsoft Office Ability to lift 25lbs. 40 hours per week, you must be flexible and available for five shifts per week including weekend days Key Responsibilities: Customer Engagement: Be the face of the brand by engaging with customers, sharing the unique story behind our luxury products and creating an immersive shopping experience. Sales Leadership: Provide top-tier service to each customer while showcasing the quality and craftsmanship of our collection, exceeding sales targets, and building long-term customer loyalty. Brand Representation: Be an ambassador for the brand, initiate relationships with the potential clients and other likeminded businesses. Pursue, put in place and close corporate sales for the New York market. Clienteling: Drive new customers to our brand via different levers and set out strategy for CRM and planning CRM: Ensure daily personal outreach to clients via email, text and other communication tools. Develop themed campaigns and original ways to follow up in order to keep the team and clients engaged. Team Leadership: Recruit, train, and mentor a team of sales associates, ensuring they understand and uphold the brand’s luxury standards and provide exceptional service. Merchandizing: Oversee the store’s visual merchandising to create an inviting, sophisticated environment that aligns with the brand’s prestigious image and the store's commercial objectives. Inventory and Stock Management: Keep a close eye on inventory levels, manage stock replenishments, and ensure that products are always available to meet customer demand. Market Awareness: Monitor trends and competitor activity, adjusting strategies to keep the store competitive and engaging. Brand Promotion: Take initiative to create buzz around Luxury Home Scent Boutique through in-store events, local partnerships, and customer engagement that brings foot traffic to the boutique. Join Us As Retail Sales Manager, you’ll be pivotal in the growth of a world-class luxury brand on the iconic Madison Avenue and throughout New York City. This is your opportunity to play a leading role in the success of Luxury Home Scent Boutique while being part of an exclusive, dynamic retail environment. Job Type: Full-time Pay: $65,000.00 - $70,000.00 per year Benefits: 401(k) matching Employee discount Paid time off Shift: 8 hour shift Work Location: In person

Job Title: Professional Server / Waitstaff – NYC Hospitality Events Location: New York City, NY Job Type: Part-Time & Full-Time Opportunities Available About Us: We are a leading hospitality staffing agency serving some of the most iconic venues, high-end caterers, and luxury events in New York City. From private galas and corporate events to five-star dining and exclusive pop-ups, we provide premium service with a commitment to excellence. Job Summary: We’re seeking experienced, polished, and customer-focused servers/waitstaff to join our elite hospitality team. You’ll work with top-tier clients and venues across NYC, delivering exceptional service and creating unforgettable guest experiences. Responsibilities: Set up and break down dining/event areas in accordance with client standards Greet and serve guests in a professional and friendly manner Take orders, serve food and beverages, and manage guest requests with efficiency Collaborate with kitchen and event staff to ensure seamless service Maintain cleanliness and organization of service areas Adhere to all food safety and sanitation regulations Qualifications: Minimum 1 year of experience as a server or waitstaff in a fine dining or event setting Exceptional customer service and communication skills Professional appearance and demeanor; punctual and reliable Ability to work in a fast-paced environment and stand for long periods NYC Food Handler’s Certificate is a plus Must be authorized to work in the U.S. What We Offer: Flexible scheduling to fit your availability Opportunities to work at exclusive venues and high-profile events Ongoing training and opportunities for advancement A supportive, team-oriented culture

We’re seeking reliable and professional event servers to join our team for an upcoming wedding at Pioneer Works. If you enjoy working in a fast-paced, dynamic environment and delivering excellent guest experiences, we’d love to hear from you! Event Details: Date: Saturday, May 10th Shift: 12:30 PM – 1:00 AM Meals Provided: Lunch and dinner will be provided on-site. Your lunch break is not included in your hours. ** Dress Code:** - All-black professional attire is required: - Black dress pants - Black button-up collared shirt - Black shoes and socks - Optional layers must also be black (jacket or sweater) Requirements: Must be able to stand for the full duration of the shift (approximately 12+ hours) Must be able to lift up to 50 lbs Prior experience in event or banquet service is a plus, but not required Join us for a unique opportunity to be part of a beautiful celebration at one of Brooklyn’s most iconic venues.

We are seeking enthusiastic, knowledgeable, and engaging individuals to join our team as walking tour guides and Statue of Liberty Tour. In this role, you will have the unique opportunity to educate and inspire visitors from around the world about the history, significance, and cultural impact of one of America’s most iconic landmarks. As a tour guide, you will share fascinating stories and historical facts about the Statue of Liberty and Liberty Island while ensuring a memorable and enjoyable experience for every guest. Responsibilities:  Lead walking tours in urban areas, covering multiple points of interest. - Conduct engaging and informative guided tours for diverse groups of visitors. - Share the history, architecture, symbolism, and cultural significance of the Statue of Liberty and Ellis Island. - Answer visitor questions and provide recommendations for exploring the area. - Ensure the safety and comfort of all tour participants. - Assist with logistics such as ticketing, crowd management, and tour schedules. - Stay informed about historical updates and relevant information. - Represent the organization professionally and courteously at all times. Qualifications: - Passion for history, culture, and public speaking. - Strong communication and storytelling skills. - Ability to engage and connect with diverse audiences. - Prior experience in tourism, education, or customer service is a plus. - Fluency in English is required; additional languages are a strong advantage. - Ability to walk and stand for extended periods and work outdoors in various weather conditions. - Join us in sharing the story of this national treasure and creating unforgettable experiences for visitors from around the globe!

Were looking for vibrant and enthusiastic team members to join our photo concession team at the iconic Edge Building! If you love engaging with people, thrive in fast-paced environments, and have a natural smile that lights up a room, wed love to hear from you. What Youll Do: Greet guests with warmth and a genuine smile Manage multiple guest interactions with ease Explain our photo products clearly and confidently Assist visitors at self-service kiosks and answer general questions Share details about current promotions and specials Handle transactions efficiently (cash/card, receipts, etc.) Keep energy high and maintain a positive, helpful attitude Work flexible hours, including weekends and holidays What Were Looking For: Friendly, outgoing personality Reliable and punctual Quick learner and team player Strong communication skills Ability to follow directions and stay organized Bilingual is a bonus! Perks of the Role: Starting at $17.00/hr Performance-based commissions & bonuses Holiday pay incentives on select dates Complimentary membership to the museum and aquarium Opportunities to grow and move up within the company Job Types: Full-time, Part-time, Seasonal Shift: 8-hour shifts Location: On-site at Edge Building Be part of a team that values energy, positivity, and the joy of creating memorable guest experiences. Apply now and start an exciting journey in one of NYs top cultural destinations! Job Types: Full-time, Part-time Pay: From $17.00 per hour Work Location: In person

We are seeking an enthusiastic and customer-oriented Ticket Agent to join our team. As a ticket agent, you will be responsible for assisting customers with ticket purchases, providing information about our tours, and ensuring an excellent experience for all passengers. Sell tour tickets to customers in-person. Provide tourists with information about routes, stops, and tour schedules. Handle customer inquiries and ensure high-quality service. Assist passengers in navigating the tour route, including helping with any questions during the journey. Maintain accurate sales records and transaction logs. Promote special offers, discounts, and packages to potential customers. Assist with the management of ticket inventory. Ensure the cleanliness and organization of the ticketing area. Qualifications: High school diploma or equivalent; prior experience in customer service or tourism is a plus. Strong communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment. Knowledge of local landmarks and attractions is beneficial. Previous experience with ticketing systems is a plus. Ability to work flexible hours, including weekends and holidays.

We are looking for a charismatic, knowledgeable, and energetic Tour Guide to provide live narration on our sightseeing boat tours. As the voice of the experience, you'll be responsible for entertaining and educating guests while cruising past some of the most iconic landmarks on the water, including the Statue of Liberty, Brooklyn Bridge, Ellis Island, and the NYC skyline.

We are a company that specializes in sightseeing tours on land and by water. We do double decker bus tours of midtown and lower Manhattan and we do a river cruise for the Statue of Liberty. We are seeking an enthusiastic and customer-oriented Ticket Agent to join our team. As a outside ticket agent, you will be responsible for assisting customers with ticket purchases, providing information about our tours, and ensuring an excellent experience for all passengers. Sell tour tickets to customers in-person. Provide tourists with information about routes, stops, and tour schedules. Handle customer inquiries and ensure high-quality service. Assist passengers in navigating the tour route, including helping with any questions during the journey. Maintain accurate sales records and transaction logs. Promote special offers, discounts, and packages to potential customers. Assist with the management of ticket inventory. Ensure the cleanliness and organization of the ticketing area. Qualifications: High school diploma or equivalent; prior experience in customer service or tourism is a plus. Strong communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment. Knowledge of local landmarks and attractions is beneficial. Previous experience with ticketing systems is a plus. Ability to work flexible hours, including weekends and holidays.