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We are looking for a charismatic, knowledgeable, and energetic Tour Guide to provide live narration on our sightseeing boat tours. As the voice of the experience, you'll be responsible for entertaining and educating guests while cruising past some of the most iconic landmarks on the water, including the Statue of Liberty, Brooklyn Bridge, Ellis Island, and the NYC skyline.
Sunspel, the iconic British heritage brand, is seeking a Part-Time Key Holder for our Soho store. Responsibilities: • Open and close the store securely. • Deliver exceptional customer service and drive sales. • Assist with stock management and visual merchandising. • Support the team and act as a leader in the absence of management. Requirements: • Retail experience in premium or luxury environments. • Strong understanding of the Sunspel brand. • Excellent communication and flexibility to work weekend.
Job Overview We're urgently seeking motivated Ticket Sales Representatives for the holiday season. This role involves selling bus and boat tour tickets. Ideal candidates are driven, courteous, and effective communicators. Duties - Assist customers with tour ticketing needs - Maintain accurate sales records - Collaborate with the team to boost sales - Provide excellent customer service and resolve inquiries Experience - No experience required - Bilingual candidates preferred Desired Qualities - Entrepreneurial mindset - Independent and self-motivated Multiple full-time, part-time, and temporary positions available in Times Square and Battery Park. Apply now for a holiday bonus and commission!
Company Description Hudson Yards Hotel is a newly established boutique property located in New York City's iconic 42nd Street, at the gateway to Hell's Kitchen. Join our dynamic team in one of New York's most vibrant neighborhoods and be part of our soft launch as we provide exceptional service to our guests. Role Description We are seeking a detail-oriented and motivated Housekeeping Manager to lead our housekeeping team, ensuring that we deliver impeccable service and pristine accommodations. This is an excellent opportunity to contribute to the success of a high-quality hotel and make a significant impact on guest experiences. This is a full-time on-site role for a Housekeeping Manager at Hudson Yards Hotel in New York, NY. The Housekeeping Manager will oversee day-to-day housekeeping operations, including supervising staff, managing laundry services, ensuring high levels of customer service, communicating with team members, and participating in the hiring process. The role requires a hands-on leader with excellent organizational and leadership skills, capable of managing a team while implementing operational processes to ensure efficiency. The Manager will work closely with other departments to ensure a seamless guest experience. Key Responsibilities - Lead and manage the housekeeping team, ensuring cleanliness, safety, and service standards are consistently met. - Develop and implement cleaning schedules and procedures to ensure timely and efficient cleaning of guest rooms and public spaces. - Conduct inspections to ensure all rooms and areas meet our high standards of cleanliness and presentation. - Oversee inventory management of cleaning supplies, linens, and guest amenities, ensuring adequate stock levels while minimizing waste. - Collaborate with the front office and maintenance teams to address any room or public area issues promptly. - Train and develop housekeeping staff to ensure adherence to hotel policies, procedures, and safety regulations. - Monitor team performance and provide feedback and coaching as necessary to maintain a high level of productivity. - Prepare and manage the housekeeping department budget, optimizing resources and controlling costs. - Assist in planning and executing deep cleaning projects and any special cleaning needs. - Ensure compliance with health and safety regulations, hotel policies, and industry standards. Qualifications - 3+ years of experience in housekeeping management, preferably in a hotel or resort environment. - Strong organizational and leadership skills, with the ability to manage and motivate a team. - Excellent attention to detail and a commitment to maintaining the highest standards of cleanliness. - Ability to multitask and work efficiently in a fast-paced environment. - Strong communication and interpersonal skills, with the ability to collaborate effectively with other departments. - Proficiency in housekeeping software and property management systems (PMS) is preferred. - Legal work authorization in the United States. Focus Areas - Housekeeping Operations & Team Management - Guest Room & Public Area Cleanliness - Inventory Management & Cost Control - Staff Training & Development - Collaboration with Other Departments - Budgeting & Performance Management Compensation This full-time role offers a competitive salary ranging between $1,000 and $1,400 per week, based on experience, skills, and education, with the added benefit of weekly pay. This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform and other related duties, as may be required by their supervisor. Duties, responsibilities and activities may change at any time with or without notice.
We are seeking an enthusiastic and customer-oriented Ticket Agent to join our team. As a ticket agent, you will be responsible for assisting customers with ticket purchases, providing information about our tours, and ensuring an excellent experience for all passengers. Sell tour tickets to customers in-person. Provide tourists with information about routes, stops, and tour schedules. Handle customer inquiries and ensure high-quality service. Assist passengers in navigating the tour route, including helping with any questions during the journey. Maintain accurate sales records and transaction logs. Promote special offers, discounts, and packages to potential customers. Assist with the management of ticket inventory. Ensure the cleanliness and organization of the ticketing area. Qualifications: High school diploma or equivalent; prior experience in customer service or tourism is a plus. Strong communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment. Knowledge of local landmarks and attractions is beneficial. Previous experience with ticketing systems is a plus. Ability to work flexible hours, including weekends and holidays.
Find full job description + how to apply here: https://www.unionsquarenyc.org/careers Union Square Partnership is a community-based 501(c)3 organization created more than 40 years ago to promote, preserve, and progress its vibrant namesake neighborhood. We cultivate a welcoming, diverse space and work to enhance livability, ensuring residents, workers, and visitors can revel in the time they spend in our neighborhood — and feel compelled to make it one of their go-to spots, set up shop, or even call it home. We foster a thriving economy, helping create a district that amplifies exciting new businesses and iconic brands, invests in public art, events, and local hidden gems, and offers a rewarding place to explore. In the square, history and history-making go hand in hand. We celebrate our space as an iconic, historic staple of New York’s civic life and as a destination for limitless opportunity, embracing and forging the distinct, one-of-a-kind reputation of Union Square every day. The organization comprises two non-profit organizations: a local development corporation and Manhattan’s first Business Improvement District (BID). The organization is managed by the Executive Director and overseen by a Board of Directors filled by Union Square’s leading civic leaders from the commercial, academic, residential, and cultural communities. As our Events + Public Space Programming Associate you will … The Events + Public Space Programming Associate plays a key role in planning and executing numerous public events in Union Square, specializing in on-site logistics and partner activations. Reporting to the Director of Marketing, Events, + Partnerships, your job will be to ensure seamless event operations and to cultivate strong relationships with external partners. You will be the on-the-ground leader, responsible for the smooth execution of events from start to finish. The Events + Public Space Programming Associate responsibilities include, but are not limited to: USP Stakeholder Events: ▪ Manage logistics for recurring stakeholder events, including USP’s Fall and Spring Board of Directors Meetings, USP's Annual Membership Meeting, and our Holiday Party. ▪ Plan and execute ad-hoc stakeholder events such as networking receptions, volunteer initiatives, community forums, and press conferences. ▪ Serve as the primary on-site coordinator for USP at all stakeholder and community events, ensuring seamless operations and alignment with organizational goals. Union Square Partnership-led Public Programs: ▪ Support the planning and execution of signature USP events like Summer in the Square and Harvest – A Benefit for Union Square Park, including vendor coordination, sponsorship management, marketing support, and administrative tasks, under the guidance of the Director of Marketing, Events + Partnerships. ▪ Act as the primary on-site coordinator for all major USP-branded events, ensuring flawless execution and a positive attendee experience. ▪ Contribute to the planning and execution of programming for external events hosted in partnership with USP, such as NYC Department of Transportation’s Car-Free Earth Day, NYPD’s National Night Out, and NYC Department of Small Business Services BID Day. Third-Party Event Support: ▪ Work closely with USP’s internal Business Operations team to support thirdparty partners seeking to activate events in Union Square, particularly within the district’s park and public plazas (as separately licensed by NYC Street Activity Permit Office and NYC Department of Parks and Recreation). Lead the following activities: ▪ Serve as the on-site representative for third-party events, ensuring logistical excellence and adherence to Union Square Partnership standards. ▪ Proactively promote Union Square’s public spaces to event producers and brands to attract a diverse range of events and activations. Provide support to USP’s Business Operations team for the following activities, which are led by that team: ▪ Conducting pre-event site visits and assessing event feasibility. ▪ Advising on potential NYC agency permit requirements, fees, and application processes. ▪ Providing guidance and support for coordination with relevant NYC agencies. ▪ Reviewing proposed site plans and event details for general safety and appropriateness (e.g., power, vehicles, noise levels, pedestrian circulation, branding/signage, talent, etc.). ▪ Liaising between USP departments (Operations, Marketing, and Planning) as needed to ensure seamless third-party event execution. Throughout all event planning and execution projects and activities described above, the Events + Public Space Programming Associate will: • Maintain meticulous event records and conduct post-event evaluations, tracking key performance indicators (KPIs), compiling comprehensive reports, and providing actionable insights for future program enhancements. • Manage event budgets effectively, ensuring expenses align with approved guidelines and maximize resource allocation. • Provide on-site event support, proactively troubleshoot issues, effectively liaising with vendors, and ensuring a positive and memorable experience for all participants. • Cultivate strong relationships with stakeholders and community partners, including local businesses, organizations, and vendors. • Engage with community members to support USP’s broader mission of creating vibrant and inclusive public spaces. • Provide comprehensive administrative support for event operations, including documentation of event details, contracts, and logistics. • Collaborate effectively with cross-functional teams to ensure alignment with USP’s overall mission, strategic goals, and brand identity. What you’ll need to excel in this position… • 2+ years of experience in event planning, public space programing, or a related field. • Interest and enthusiasm for public programming in New York City • Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously. • Experience with on-site event management and stakeholder coordination. • Demonstrated ability to problem solve and “think on your feet” • Excellent communication and interpersonal skills, with the ability to energetically engage and manage relationships with diverse stakeholders. • Proficiency in Microsoft Office Suite. • Flexibility to work evenings, early mornings, and weekends as required by event programming schedule. • Knowledge of permitting processes and public space guidelines is a plus. • Familiarity with project management tools is a plus. The proposed salary range is $50,000 - $60,000, commensurate with experience. USP is an equal-opportunity employer. All qualified candidates are encouraged to apply.
We are a sightseeing tour company looking to expand our reach by listing our tours on third-party travel websites like Viator, GetYourGuide, Klook, Airbnb Experiences, and more. We are seeking an experienced professional to create, optimize, and manage our listings on these platforms. We are seeking a detail-oriented Tour Listing & Distribution Specialist to manage and optimize our tour listings across various platforms. The ideal candidate will have a strong background in online marketing, data entry, and customer service. You will be responsible for creating appealing tour descriptions, ensuring accurate listing information, and maximizing visibility on multiple booking platforms. If you are passionate about travel and have the skills to enhance our online presence, we want to hear from you! Research and identify the best third-party platforms for our tours. - Create and optimize compelling tour listings, including descriptions, images, and pricing. - Ensure accurate tour details, availability, and pricing on all platforms. - Manage and update listings as needed to maximize visibility and bookings. - Implement SEO strategies and keyword optimization to enhance search rankings. - Monitor performance metrics and suggest improvements. - Handle customer inquiries related to bookings on these platforms. . Requirements: - Proven experience in listing tours or experiences on platforms like Viator, GetYourGuide, Klook, Airbnb Experiences, etc. - Strong writing skills to create engaging and persuasive listings. - Knowledge of SEO and online travel marketplace trends. - Experience with pricing strategies and competitive analysis. - Ability to work independently and meet deadlines. If you have experience with online tour listings and distribution, we’d love to hear from you! Please send your resume, relevant work samples, and a brief explanation of your experience