Trabajos private duty en Baldwin, New YorkCrear alertas

Job Description • CDL Driver Class B with Passenger Endorsement, • Current CDL License 14-seater van, • Valid New York Driver’s License, • Clean driving record, • A Flexible schedule is needed; weekend availability is a must., • Professional attitude in combination with customer service skills, • Pass a pre-employment drug and background screening., • Motivated and customer-oriented, • Team player who works well with others, • Operate Independently, • Recent defensive driving course preferred but not required., • Willing and able to provide customer service at the highest level., • Maintain a neat and clean appearance., • Punctual, demonstrating dependable attendance patterns., • Well rested and alert when reporting for duty., • Able to make sound and quick decisions., • Dependable and reliable., • Honest and trustworthy.\nCompany Description We provide transportation through NY & NJ. We offer airport shuttles and private services. We provide transportation through NY & NJ. We offer airport shuttles and private services.

BRIDGE OF GREATER NEW YORK - Lynbrook, NY 11563 Salary Range $16.59 - $16.59 Hourly Progress your career with Florida's largest and fastest growing Community Re-Entry services provider. Bridges of America is the oldest and most successful private non-profit provider of re-entry services in the state of Florida, providing a continuum of care in Residential Substance Abuse Treatment Programs, Transition Centers, and Community Release Centers, for ex-offenders and probation populations. At Bridges of America we "Believe a Man Can Change." Join us in changing lives at our Bridges of Greater New York's Albany location. We are looking for individuals with strong leadership skills and a passion for inspiring, helping and challenging people and we want you to be a part of our team as a Program Support Technician. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Supervise resident population at all times, including meal times, work periods, visitation, and furloughs. Ensures the safety and welfare of residents, staff, and visitors. Conduct daily inspections of the house. Maintain the cleanliness and maintenance of the house and grounds. Record and report any maintenance problems to supervisor. Conduct random room checks and necessary counts according to written policy. Attend all required staff meetings and trainings. Conduct intake on residents when necessary. Maintain all daily weekly, monthly Log Books, and any other required documentation. Sign residents in and out of the house according to curfew restrictions. Conduct random drug and alcohol tests. Maintain inventory of toiletries, cleaning supplies, food supplies, and kitchen supplies. Shop for supplies when necessary. Prepare resident meals when necessary. Assist with creating and assigning resident work detail, making sure the house is presentable at all times, i.e., kitchen crew, in-house cleaning assignments, lawn maintenance, snow removal, etc. Transport residents to meetings, DSS, medical appointment, etc. when needed. Participate in weekly House Meetings and Morning Meetings when on duty. Make sure all doors are locked after Curfew. Conduct and record monthly fire drills as per the Company policy Resident medication management and distribution. Be available to work all shifts to ensure proper coverage per contract and policy standards. Must be able to perform the major functions of the job with or without an accommodation. Must be able to speak, read, write and understand English. Immediately report all Workers Compensation injuries, whether they require medical attention or not to the Executive Director. Report all breaches of company policy or code of ethics that you have knowledge of hear about or see regardless of who is involved in the breach immediately to the Executive Director. Ensure that all applicable policies and procedures that fall within the scope of this job description are followed and adhered to. Perform other related duties as assigned by immediate supervisor. Experience: One year experience working with safety and security. Prefer one year of experience working with criminal justice residents. Education: High school/GED/College hours and a degree preferred

Progress your career with Florida's largest and fastest growing Community Re-Entry services provider. Bridges of America is the oldest and most successful private non-profit provider of re-entry services in the state of Florida, providing a continuum of care in Residential Substance Abuse Treatment Programs, Transition Centers, and Community Release Centers, for ex-offenders and probation populations. At Bridges of America we "Believe a Man Can Change." Join us in changing lives at our Bridges of Greater New York's Freeport location. We are looking for individuals with strong leadership skills and a passion for inspiring, helping and challenging people and we want you to be a part of our team as a Resident Aide (Full Time). Essential Duties And Responsibilities include the following: • Supervise resident population at all times, including meal times, work periods, visitation, and furloughs., • Ensures the safety and welfare of residents, staff, and visitors., • Conduct daily inspections of the house., • Maintain the cleanliness and maintenance of the house and grounds., • Record and report any maintenance problems to supervisor., • Conduct random room checks and necessary counts according to written policy., • Attend all required staff meetings and trainings., • Conduct intake on residents when necessary., • Maintain all daily weekly, monthly Log Books, and any other required documentation., • Sign residents in and out of the house according to curfew restrictions., • Conduct random drug and alcohol tests., • Maintain inventory of toiletries, cleaning supplies, food supplies, and kitchen supplies., • Shop for supplies when necessary., • Prepare resident meals when necessary., • Assist with creating and assigning resident work detail, making sure the house is presentable at all times, i.e., kitchen crew, in-house cleaning assignments, lawn maintenance, snow removal, etc., • Transport residents to meetings, DSS, medical appointment, etc. when needed., • Participate in weekly House Meetings and Morning Meetings when on duty., • Make sure all doors are locked after Curfew., • Conduct and record monthly fire drills as per the Company policy, • Resident medication management and distribution., • Be available to work all shifts to ensure proper coverage per contract and policy standards., • Must be able to perform the major functions of the job with or without an accommodation., • Must be able to speak, read, write and understand English., • Immediately report all Workers Compensation injuries, whether they require medical attention or not to the Executive Director., • Report all breaches of company policy or code of ethics that you have knowledge of hear about or see regardless of who is involved in the breach immediately to the Executive Director., • Ensure that all applicable policies and procedures that fall within the scope of this job description are followed and adhered to., • Perform other related duties as assigned by immediate supervisor. Experience: One year experience working with safety and security. Prefer one year of experience working with criminal justice residents. Education: High school/GED/College hours and a degree preferred

BRIDGE OF GREATER NEW YORK - Lynbrook, NY 11563 Salary Range $18.00 - $18.00 Hourly Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level High School Diploma or GED Travel Percentage None Category Entry Level Progress your career with Florida's largest and fastest growing Community Re-Entry services provider. Bridges of America is the oldest and most successful private non-profit provider of re-entry services in the state of Florida, providing a continuum of care in Residential Substance Abuse Treatment Programs, Transition Centers, and Community Release Centers, for ex- offenders and probation populations. At Bridges of America we "Believe a Man Can Change." Join us in changing lives at our Bridges of Greater New York's Schenectady location. We are looking for individuals with strong leadership skills and a passion for inspiring, helping and challenging people and we want you to be a part of our team as a Resident Aide (Part Time). ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: • Supervise resident population at all times, including meal times, work periods, visitation, and furloughs., • Ensures the safety and welfare of residents, staff, and visitors., • Conduct daily inspections of the house., • Maintain the cleanliness and maintenance of the house and grounds., • Record and report any maintenance problems to supervisor., • Conduct random room checks and necessary counts according to written policy., • Attend all required staff meetings and trainings., • Conduct intake on residents when necessary., • Maintain all daily weekly, monthly Log Books, and any other required documentation., • Sign residents in and out of the house according to curfew restrictions., • Conduct random drug and alcohol tests., • Maintain inventory of toiletries, cleaning supplies, food supplies, and kitchen supplies., • Shop for supplies when necessary., • Prepare resident meals when necessary., • Assist with creating and assigning resident work detail, making sure the house is presentable at all times, i.e., kitchen crew, in-house cleaning assignments, lawn maintenance, snow removal, etc., • Transport residents to meetings, DSS, medical appointment, etc. when needed., • Participate in weekly House Meetings and Morning Meetings when on duty., • Make sure all doors are locked after Curfew., • Conduct and record monthly fire drills as per the Company policy, • Resident medication management and distribution., • Be available to work all shifts to ensure proper coverage per contract and policy standards., • Must be able to perform the major functions of the job with or without an accommodation., • Must be able to speak, read, write and understand English., • Immediately report all Workers Compensation injuries, whether they require medical attention or not to the Executive Director., • Report all breaches of company policy or code of ethics that you have knowledge of hear about or see regardless of who is involved in the breach immediately to the Executive Director., • Ensure that all applicable policies and procedures that fall within the scope of this job description are followed and adhered to., • Perform other related duties as assigned by immediate supervisor. Experience: One year experience working with safety and security. Prefer one year of experience working with criminal justice residents. Education: High school/GED/College hours and a degree preferred

Westbury, New York Hourly Pay: $21.32 / hour Maxim Healthcare Services is hiring for a CERTIFIED Home Health Aide (HHA) to provide personal care services, as necessary, to meet the patient's needs Nassau County. • DAY shifts ONLY, • 8a-8p, • Weekdays and Weekends Why Join Maxim: • Competitive pay & weekly paychecks, • Health, dental, vision, Life Insurance, HSA and PTO, • 401(k) savings plan, • Maxcares Awards Program Responsibilities: • Responsible for assisting patient with and per plan of care, the following:, • Baths, Oral hygiene, Dressing and undressing, Toileting activities, feeding, etc, • Taking and recording oral, rectal and axillary temperatures, pulse, respiration and blood pressure when ordered (with appropriate completed/demonstrated skills competency), • Safe transfer and ambulation techniques, • Exercise according to the plan of care, • Performing range of motion and other simple procedures as an extensional therapy service as ordered (with appropriate completed/demonstrated skills competency), • Patient's laundry, • Meeting safety needs of patients and using equipment safely and properly (foot stools, side rails, etc.), • Observation and teaching of home safety practices, • Recognition of an emergency situation and knowledge of emergency management procedures, • Must follow patients plan of care and complete all tasks assigned, • Communicates in a constant, clear, and effective way with the client, family/caregiver and office, • Observes and documents patient condition and reports any changes, to the assigned nurse supervisor Requirements: • Meets all training requirements in accordance with state and federal laws when applicable, • Ability to read, follow written instructions and document care given, • Possess and maintains current CPR certification in accordance with state regulation, • PPD or chest x-ray if applicable, • Successful completion of Maxim screening examinations, • Participation and completion of Maxim's competency program, • Must meet all federal, state, and local requirements Maxim Benefits: Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program Retirement and Financial Security: Health Savings Account, 401(k), Short Term Disability, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Home and Auto Insurance discounts, Pet Insurance and Legal Benefits Lifestyle Benefits: Paid Time Off, Employee Discount Program, Transportation Benefits and College Partnership Program *Benefit eligibility is dependent on employment status. About Maxim Healthcare Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed. Maxim Healthcare, Inc. ("Maxim") is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Westbury, New York Hourly Pay: $21.32 / hour Maxim Healthcare Services is hiring for a CERTIFIED Home Health Aide (HHA) to provide personal care services, as necessary, to meet the patient's needs Nassau County. Overnight shifts ONLY 8p-8a Weekdays and Weekends Why Join Maxim: • Competitive pay & weekly paychecks, • Health, dental, vision, Life Insurance, HSA and PTO, • 401(k) savings plan, • Maxcares Awards Program Responsibilities: • Responsible for assisting patient with and per plan of care, the following:, • Baths, Oral hygiene, Dressing and undressing, Toileting activities, feeding, etc, • Taking and recording oral, rectal and axillary temperatures, pulse, respiration and blood pressure when ordered (with appropriate completed/demonstrated skills competency), • Safe transfer and ambulation techniques, • Exercise according to the plan of care, • Performing range of motion and other simple procedures as an extensional therapy service as ordered (with appropriate completed/demonstrated skills competency), • Patient's laundry, • Meeting safety needs of patients and using equipment safely and properly (foot stools, side rails, etc.), • Observation and teaching of home safety practices, • Recognition of an emergency situation and knowledge of emergency management procedures, • Must follow patients plan of care and complete all tasks assigned, • Communicates in a constant, clear, and effective way with the client, family/caregiver and office, • Observes and documents patient condition and reports any changes, to the assigned nurse supervisor Requirements: • Meets all training requirements in accordance with state and federal laws when applicable, • Ability to read, follow written instructions and document care given, • Possess and maintains current CPR certification in accordance with state regulation, • PPD or chest x-ray if applicable, • Successful completion of Maxim screening examinations, • Participation and completion of Maxim's competency program, • Must meet all federal, state, and local requirements Maxim Benefits: Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program Retirement and Financial Security: Health Savings Account, 401(k), Short Term Disability, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Home and Auto Insurance discounts, Pet Insurance and Legal Benefits Lifestyle Benefits: Paid Time Off, Employee Discount Program, Transportation Benefits and College Partnership Program *Benefit eligibility is dependent on employment status. About Maxim Healthcare Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed. Maxim Healthcare, Inc. ("Maxim") is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Join WE Transport as a School Bus Aide and enjoy competitive pay, comprehensive benefits, and the flexibility to maintain a work-life balance. Plus, you'll make a positive impact on the lives of children in your community by ensuring they get to school safely. Responsibility Profile: • Help the Driver focus on driving the assigned vehicle., • Greet students in a pleasant manner., • Help students as necessary., • Ensure all students arrive safely at their destination., • Perform child checks at the conclusion of every tour of duty., • Always maintain a safe environment on the bus., • Perform other duties as assigned., • Guarantee a minimum of 25 hours per week. Job Requirements: • Must be at least 19 years old., • Must be available from 6 AM to 6 PM Monday to Friday with a mid-day break. Pay Rate: • Starting Hourly Rate: $18.43 About WE Transport: Since 1959, WE Transport has been a leading provider of school transportation services across Long Island. We specialize in home-to-school transportation for public, private, parochial, and special needs students. Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time. WE Transport / Towne Bus is a premier Long Island-based school bus company serving districts throughout Nassau and Suffolk Counties, New York City, Westchester County, and Bridgeport, Connecticut. A major part of our company's repertoire includes special needs transportation and services for wheelchair-bound individuals.

Job Description Job Title: Billing Specialist Summary: Responsible for accurate and timely billing, claim follow up, denial resolution, self-pay financial assessments, and payment follow up for Medicaid, Medicare, managed care, commercial insurances and self-pay services using InSync by Qualifacts and the Inovalon clearinghouse. Reporting Relationship: Reports to the Billing Manager Schedule: Monday - Friday 10AM - 6PM , Subject to change based on program need. Location : Queens, NY Position Type: Fulltime, Non-Exempt Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned as needed. • Verify participant’s eligibility for Medicaid, Medicare and private insurances, • Process Insurance payments to participant accounts in computerized system., • Make sure all participants are pre certified, pre authorized, and authorization for participant SUD billing., • Submit accurate electronic claims through InSync and Inovalon, the agency’s clearinghouse., • Researches rejected, denied and unpaid claims; completes corrections, resubmissions, appeals and payer follow-up through resolution., • Reviews remittance and payment information and identifies underpayments, recoupments, missing payments and posting discrepancies, • Responds to participant billing and statement inquiries., • Makes recommendations to management for write-offs., • Handles appeals and follow-up for managed care and out-of-network claims., • Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully., • Conducts financial assessments for self-pay participants in accordance with agency policies and established fee schedules., • Explains self-pay responsibilities, payment expectations and available payment arrangements to participants., • Monitors self-pay balances and follows up with participants regarding outstanding payments and agreed-upon payment plans., • Maintains accurate documentation of financial assessments, payment arrangements, and participant communication and collection activity., • Escalates delinquent accounts and recommends appropriate next steps to the Billing Manager., • Works assigned A/R by age and timely-filing risk; documents all billing activity and follow-up dates; maintains billing and collection trackers; escalates unresolved barriers to the Billing Manager. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: • Bachelor’s degree or existing staff with over 5 years of experience., • Knowledge of billing software, (Preferably EPACES, Insync and Inolvalon), • Attention to detail, • Good record keeping skills, outstanding communication skills and excellent interpersonal skills, • Must have computer skills., • Must successfully complete a criminal background check, obtain clearance from the Office of Children and Family Services and be drug free. Other Skills/Abilities: • Researches rejected, denied and unpaid claims; completes corrections, resubmissions, appeals and payer follow-up through resolution., • Excellent judgment and discretion; ability to handle multiple priorities simultaneously, meet deadlines, and handle work-related stress is required., • Friendly, courteous, service-oriented, professional, outgoing, and customer service oriented., • Detail oriented while maintaining an extremely positive attitude., • Must be able to work independently and productively with minimum supervision., • Recognize problems, identify possible causes and resolve routine problems., • Team player with a "can do" attitude that can work in a fast-paced environment., • Ability to establish and maintain professional atmosphere for employees, participants and customers Benefits: We offer a comprehensive benefits package that includes health, dental, and vision insurance, paid time off, retirement plans, and additional employee perks. 15 Vacation Days Annually 12 Sick Days Floating Holiday 1 annually 401K retirement plan with 3% match after 90 days of employment Medical Benefits after 30 days of employment with Cigna Dental/Vision eligible after 90 days of employment Access to Gym/Weight Room Access to Boxing Ring Short Term Disability Life, Accidental Insurance available through Aflac Transit Chek for commuting expenses Legal Shield for legal services Public Service Loan Forgiveness (PSLF) participant Join Elmcor Youth & Adult Activities as a Billing Specialist and play a vital role in supporting the organization’s financial operations and ensuring accurate, timely, and compliant billing processes. In this position, you will help maintain the financial integrity of our programs by reviewing billing documentation, processing claims, resolving discrepancies, and collaborating with program and administrative teams to ensure services are properly documented and reimbursed. If you are detail-oriented, organized, analytical, and committed to accuracy, we encourage you to apply today and take the next step toward a rewarding career with purpose. Join a team where your expertise directly supports the continued success of programs that make a meaningful difference in the community.

LPN Licensed Practical Nurse Requirements:. Valid LPN Licensed Practical Nurse license. Smooth application process! Online Applications available for your convenience! Submit your application for this LPN Licensed Practical Nurse position today and your personal recruiter will reach out to you.

Home Health - Private Duty Lpn (Licensed Practical Nurse)Licensed Practical Nurse Home Health position details:· Full Time and Part Time· 8, 10, 12 hour shift – Flexible Schedule· patient ratio: 1;1· Training provided· New Graduates Welcomed!· Start Date: ASAPLPN Licensed Practical Nurse Req

Certified Home Health Aides Needed in Brentwood, NY $21/hr!.Alliance Homecare is looking for dependable and compassionate Home Health Aides (HHAs) to join our private-duty care team in Brentwood, NY.We provide high-quality, personalized care to our clients, and we're looking for HHAs who take pride

Alvita Care is hiring Home Health Aides (HHA) to provide compassionate, one-on-one care to clients in Nassau County, NY. Pay: $19.65$22.00 per hour (varies by client) • Job type: Per diem, • Settings: Private duty home care and facility-based bedside care, • Schedule: Shifts available throughout Nassau County. You choose from open shifts that fit your availability., • Current New York State Home Health Aide (HHA) certification, • Legally authorized to work in the U.S., • Reliable, professional, and patient-centered, • Discretion and professionalism in all written and verbal communication, • Current health clearance and required immunizations (or willingness to obtain them), • Prior home care experience preferred, • Reliable transportation preferred, • Drug screen or habituation form completed (or willingness to complete), • Completion of Alvita Care onboarding before accepting shifts, • Weekly pay every Friday: direct deposit, debit pay card, or paper check, • Tapcheck available, so you can access your pay before payday, • Up to 56 hours of sick time per year (based on hours worked), • Medical/health benefits available*, • 401(k) with company match**, • Fast onboarding, so you can start working ASAP *Subject to 1 year of employment + 1,560 hours worked (avg. 30 hrs/week) **Subject to 1 year of employment + 1,000 hours worked (avg. 20 hrs/week) About Alvita Care: Alvita Care is a mission-driven home healthcare and personal care agency with 4 branches and 500+ caregivers. We provide in-home personal care, Alzheimer's and dementia care, palliative and hospice care, and geriatric care management, and we hold The Joint Commission Gold Seal of Approval. All of our clients are private-pay. We offer both one-on-one private duty and facility-based shifts. All applicants complete a phone screening to make sure it's a good fit for both caregiver and client. Shifts are available to caregivers who complete onboarding.

Job DescriptionAs a Dispatcher - School Bus & Paratransit, you will help control Cathay Express Transportation Inc.'s daily school bus, OPWDD, and paratransit/non-emergency medical transportation service. This hands-on role confirms daily readiness, assigns qualified drivers and appropriate vehicles, monitors service from pullout through pull-in, responds to disruptions, communicates with customers and operating partners, and maintains accurate records. The Dispatcher must work within established authority and immediately escalate safety, qualification, handoff, and service risks. Company Background Cathay Express Transportation, Inc. is a Queens-based transportation provider serving patients, nursing homes, clinics, private organizations, healthcare partners, public agencies, and community transportation customers throughout New York City and New York State. The company provides non-emergency medical transportation, ambulette, wheelchair, stretcher, school bus, public transit, and related mobility services with a strong focus on safe, timely, reliable, and customer-centered service. Cathay team members are expected to perform through the Company's Five Operating Pillars: Safety, Service, People, Accountability, and Continuous Improvement. These principles guide daily decisions, employee conduct, customer communication, performance, and improvement across every service line. Primary Duties and Responsibilities • Safety:, • Before dispatch, verify in the approved roster or system that the driver is cleared for the work, including required license and endorsements, Article 19-A status where applicable, medical and training status, applicable drug and alcohol status, and available duty time. Do not dispatch an expired, restricted, unclear, or unconfirmed driver or override a qualification hold., • Confirm that the assigned vehicle is approved for service, has no unresolved safety defect, and meets capacity, wheelchair lift and securement, child-restraint, communications, and equipment requirements. Confirm required pre-trip and DVIR completion and coordinate substitutions or road calls with Maintenance., • Protect every student and rider through required vehicle sweeps, post-trip child-check confirmation, individual instructions, emergency response, and authorized handoffs. Never approve an alternate or unattended release; keep the passenger safe and immediately follow the notification and escalation protocol., • Service:, • Control daily service from pre-pullout through final pull-in by assigning routes, trips, drivers, vehicles, and required monitors or aides; manage callouts, late reports, open work, and vehicle substitutions without compromising qualifications or safety., • Monitor vehicles, route progress, schedule adherence, and exceptions through GPS/telematics, routing, broker, phone, and radio systems; respond to traffic, weather, breakdowns, missed trips, late service, and deviations with timely recovery actions and verified ETAs., • Follow each service line requirement, including approved student routes and bell times for school bus, standing transportation and individual instructions for OPWDD, and manifests, will-calls, returns, add-ons, cancellations, and no-show procedures for paratransit/NEMT., • People:, • Communicate calmly and clearly with drivers, monitors, riders, students, families, schools, residences, program sites, medical facilities, brokers, agency contacts, and internal departments, especially during delays, complaints, incidents, and emergencies., • Give drivers and monitors current route, passenger, equipment, and service instructions; reinforce dispatch procedures and escalate attendance, conduct, training, or performance concerns to the appropriate supervisor., • Treat every student, rider, family member, and employee with dignity, and protect sensitive information under Company policy, contract requirements, and applicable privacy laws., • Accountability:, • Maintain a complete, time-stamped dispatch log of assignments, calls, exceptions, notifications, decisions, actions, and outcomes; provide a clear handoff for open work, active incidents, disabled vehicles, and pending follow-up., • Serve as the first operating contact for accidents, injuries, breakdowns, possible abuse or neglect, elopement, unaccounted-for passengers, and other serious events; stabilize the response, contact emergency services when required, notify management and Safety, and begin documentation without delay., • Reconcile trips and service records against manifests and electronic systems so timestamps, mileage, trip status, signatures, and other required information support reporting, complaint review, audits, and billing., • Continuous Improvement:, • Review daily results for on-time performance, missed service, callouts, route exceptions, complaints, incidents, vehicle availability, documentation gaps, and recurring failures., • Identify patterns and recommend practical improvements to routes, schedules, staffing, fleet assignments, communications, training, and escalation procedures., • Use Samsara, RouteGenie, MAS, TripShot, Trapeze, and other assigned systems effectively; share field observations and help implement approved improvements across service lines. Qualifications & Skills, • Required Qualifications:, • Minimum of two (2) years of dispatch, transportation operations, customer service, logistics, or comparable coordination experience required., • High school diploma or equivalent required, with the ability to manage competing priorities and make timely decisions in a fast-paced operating environment., • Clear communication, accurate recordkeeping, strong computer skills, and the ability to learn service-area geography and transportation systems quickly., • Skills and Knowledge:, • Hands-on ability to manage live dispatch, staffing coverage, route performance, driver communication, verified ETA management, and service recovery., • Sound judgment regarding safety, qualification holds, emergency response, authorized release, documentation, privacy, and escalation., • Familiarity with Article 19-A, school bus operations, ADA service requirements, OPWDD transportation, MAS transportation, or wheelchair transportation preferred., • Preferred Technology Experience:, • Microsoft Word, Excel, Outlook, and shared digital tracking tools., • GPS and vehicle-monitoring platforms such as Samsara, along with RouteGenie, MAS, TripShot, Passio, or comparable transportation systems., • Multi-line phone, radio, and dispatch communication systems. Job Requirements, • Must be at least 18 years of age., • Must be legally authorized to work in the United States., • Must meet applicable pre-employment requirements, which may include background screening and testing where permitted or required by law. Physical Demands This position requires the ability to work on-site in a fast-paced operating environment, sit and stand for extended periods, use a computer and phone or radio system, communicate clearly, review detailed service information, and move through the dispatch room, driver areas, yard, and vehicles as needed. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request. Disclaimer The duties and responsibilities listed above are subject to change and may not reflect all tasks required. As Cathay Express Transportation, Inc. continues to grow and evolve, certain tasks may be adjusted to support operational needs. Any material changes in duties and responsibilities will be discussed in advance. Cathay Express Transportation, Inc. is an equal opportunity employer. The company strives to attract and retain a diverse workforce and considers qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law. Powered by JazzHR Sk643sHayo