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  • Host / Hostess
    Host / Hostess
    hace 9 días
    Jornada completa
    Manhattan, New York

    Position Summary As a Host at NORTE, you are the first and final point of contact for our guests and play an essential role in creating the energy, hospitality, and professionalism of the restaurant. Hosts are expected to provide warm, confident, polished, and engaging hospitality to every guest entering and leaving the venue. You are responsible for managing the arrival and departure experience, reservations, guest profiles, coat check, telephone communications, and other guest-facing areas while maintaining the standards expected of an upscale dining and nightlife environment. This position requires exceptional communication skills, strong attention to detail, professional presentation, discretion, organization, and the ability to remain composed and hospitable in a fast-paced, high-volume environment. Essential Responsibilities You are responsible for the following duties, including but not limited to: Guest Reception & Hospitality • Warmly acknowledge, welcome, and engage every guest entering the restaurant., • Provide a gracious and professional farewell to guests departing the venue., • Maintain awareness of the entrance, lobby, waiting areas, and overall guest flow at all times., • Follow the 15-10-5 hospitality rule consistently:, • At approximately 15 feet, acknowledge the guest and establish awareness., • At approximately 10 feet, make eye contact, smile, and prepare to engage., • At approximately 5 feet, provide a verbal greeting, welcome, or appropriate hospitality interaction., • Anticipate guest needs and proactively offer assistance rather than waiting to be approached., • Maintain a calm, confident, and welcoming demeanor during high-volume periods, delays, special events, and challenging guest interactions., • Develop familiarity with regular guests, VIPs, special occasions, and returning clientele while maintaining appropriate discretion and confidentiality. Reservations & Guest Profiles • Accurately manage reservations, waitlists, seating information, and guest notes through the restaurant's reservation platform., • Create and maintain detailed guest profiles to support personalized service and future visits., • Record relevant guest preferences, seating requests, allergies, special occasions, VIP information, and service notes accurately and professionally., • Ensure guest information is kept current and useful for management and service teams., • Review upcoming reservations and guest notes before service to identify VIPs, special occasions, large parties, and other service considerations., • Communicate reservation changes, cancellations, late arrivals, special requests, and other important information to management., • Previous Resy experience is strongly preferred. Telephone & Guest Communications • Answer restaurant telephone calls promptly, professionally, and with appropriate hospitality., • Assist guests with reservations, directions, hours of operation, general restaurant information, and other appropriate inquiries., • Accurately document messages and ensure important communications are delivered promptly to the appropriate manager or department., • Maintain professional tone, language, and etiquette during all telephone and guest communications. Coat Check & Guest Areas • Operate and maintain the restaurant's coat check with accuracy, organization, security, and professionalism., • Properly tag, store, retrieve, and return guest belongings., • Maintain organization and cleanliness of the coat check area throughout service., • Monitor guest-facing restroom areas and communicate cleanliness, maintenance, supply, or service issues immediately to the appropriate team member or manager., • Maintain awareness of entrance and guest waiting areas and ensure they remain clean, organized, and presentation-ready. Delivery & Third-Party Order Support • Assist with restaurant delivery and third-party delivery systems as assigned., • Professionally greet and communicate with delivery drivers and couriers., • Confirm orders and deliveries with drivers before items leave the restaurant when required., • Help ensure orders are released to the correct driver and that appropriate confirmation procedures are followed., • Communicate delays, missing orders, incorrect pickups, or other delivery issues promptly to management or the appropriate team. Professional Presentation & Venue Standards • Maintain a polished, sophisticated, and fashion-forward professional appearance appropriate for an upscale restaurant and nightlife environment., • Adhere to all established uniform, grooming, hygiene, and presentation standards., • Maintain professional body language and posture while stationed at the entrance, host desk, coat check, or throughout guest-facing areas., • Avoid personal phone use, eating, leaning, congregating, or other behavior inconsistent with the professional presentation of the venue while in guest view., • Understand that the Host team contributes directly to the atmosphere and visual presentation of the restaurant while maintaining professionalism at all times. Communication & Teamwork • Maintain constant communication with management, servers, bussers, runners, bartenders, security, and other members of the service team regarding guest flow and reservations., • Communicate guest arrivals, VIPs, special occasions, seating requests, and service concerns promptly., • Assist management with controlling guest flow during peak arrival and departure periods., • Support fellow Hosts and other Front of House team members whenever necessary., • Remain flexible and assist with additional guest-service responsibilities as directed by management. Qualifications • Previous Host, Guest Relations, Reservations, or upscale hospitality experience preferred., • Experience in a high-volume, fine-dining, luxury hospitality, or nightlife environment is strongly preferred., • Resy experience is a plus., • Excellent verbal communication and interpersonal skills., • Strong organizational skills and attention to detail., • Comfortable working with reservation software, tablets, phones, and restaurant technology., • Ability to recognize guests and retain information regarding preferences and previous visits., • Ability to remain professional and composed while managing multiple priorities simultaneously., • Strong sense of hospitality, urgency, discretion, and situational awareness., • Must be comfortable interacting professionally with VIPs, regular clientele, and guests from diverse backgrounds., • Ability to work nights, weekends, holidays, and late-night service periods as required by the business. Physical & Professional Requirements • Ability to stand and remain active for extended periods during service., • Ability to move throughout the restaurant and guest areas as required., • Ability to safely handle guest coats and personal belongings., • Ability to communicate clearly in a busy restaurant and nightlife environment., • Maintain consistent professional grooming, hygiene, uniform, and presentation standards throughout the shift. Service Expectations A NORTE Host is expected to understand that hospitality begins before the guest reaches the door and continues until the guest has left the property. Every arrival should feel acknowledged. Every interaction should feel intentional. Every departure should leave the guest with a positive final impression. Hosts are expected to know who is coming, recognize who has arrived, understand relevant guest preferences, communicate that information to the team, and help create a personalized experience that encourages guests to return. The Host is not simply responsible for seating guests—the Host is responsible for managing the guest's first impression, supporting their experience throughout the visit, and delivering their final impression of NORTE.

    Inscripción fácil
  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 10 días
    $17–$25 por hora
    Jornada completa
    Manhattan, New York

    We are seeking a friendly, reliable, and customer-focused individual to join our vibrant team. If you enjoy helping people and thrive in a fast-paced retail environment, we’d love to hear from you! The associate ensures accurate, compliant billing and record-keeping while supporting the organization's operational workflow. Responsibilities and Duties: • Verify private insurance, Medicare, and Medicaid coverage, ensuring compliance with billing requirements., • Process patient intake forms and required documentation for product or service delivery., • Maintain complete and accurate patient records for billing and reimbursement purposes., • Prepare invoices, route delivery documentation, and monthly financial/operationalreports., • Process and track reimbursement claims (manual or electronic) in accordance with company policy., • Maintain rental files, including Medicaid coverage verification and monthly follow-up on pending patients., • Input and manage data across multiple systems; generate orders, invoices, statements, and reports., • Communicate with physicians’ offices and referral sources to obtain authorizations, prescriptions, and supporting documentation., • Identify and escalate issues that could affect timely or accurate reimbursement to the Operations Director., • Assist with driver route planning and back-office support for daily deliveries., • Participate in in-service trainings and compliance meetings to remain current on regulations.• Perform additional administrative duties as assigned. Qualifications: • Education: High school diploma or equivalent., • Prior experience in medical billing, insurance processing, or healthcare administration preferred., • Proficient in data entry and computer systems; detail-oriented with strong organizational skills., • Strong written and verbal communication skills for coordination with internal teams and referral sources., • Ability to remain seated and perform computer-based tasks for extended periods., • Ability to lift up to 15 lbs. occasionally for filing or record management., • Ongoing training in HIPAA, infection control, Medicare billing compliance, fraud prevention, and documentation standards., • Satisfactory completion of annual performance evaluations and compliance updates.

    Sin experiencia
    Inscripción fácil
  • 🚨 HIRING: PERSONAL ASSISTANT — $18–$20/HR 🚨
    🚨 HIRING: PERSONAL ASSISTANT — $18–$20/HR 🚨
    hace 14 días
    $18–$20 por hora
    Jornada parcial
    Newark

    ⚠️ READ THE ENTIRE POST BEFORE APPLYING. THIS POSITION IS NOT FOR EVERYONE. ⚠️We are looking for a soft-spoken, extremely helpful, thick-skinned Personal Assistant who genuinely enjoys making someone else’s life and business easier.This is NOT the position for someone who gets offended easily, argues over every instruction, or needs everything sugarcoated.We want someone who is naturally a PEOPLE PLEASER — accommodating, attentive, coachable, and willing to go the extra mile.💰 PAY: $18–$20 PER HOUR YOU MAY BE A GREAT FIT IF YOU ARE: • Soft-spoken, calm, and pleasant, • Naturally a people pleaser, • Extremely helpful and attentive, • Thick-skinned and emotionally composed, • Highly coachable, • Comfortable receiving blunt/direct feedback, • Able to follow instructions without turning everything into a debate, • Reliable and punctual, • Organized and detail-oriented, • Comfortable working in a fast-moving environment, • Willing to jump in and help wherever needed 🔥 WHAT YOU’LL BE HELPING WITH: The company sells fragrance oils, body butters, incense, and exotic flavored lemonade at festivals, expos, conventions, vendor events, and other high-traffic locations.Your responsibilities may include researching major events and vending opportunities, helping with social-media promotion on TikTok and Instagram, assisting with event preparation, running errands, organizing business activities, communicating with customers and vendors, and handling miscellaneous personal-assistant duties.⚠️ IMPORTANT: You need THICK SKIN. Feedback may be straightforward and expectations may be high. We need someone who can hear, “No, that’s not what I asked for—fix it,” make the adjustment, and keep moving without allowing it to ruin their day.At the same time, professionalism and mutual respect are expected.If you’re naturally supportive, enjoy helping people succeed, can take direction, and like being the dependable person behind the scenes, APPLY. 📩 WHEN APPLYING: Tell us about yourself, your availability, why you’re a good fit, and whether you consider yourself a people pleaser. Generic one-line applications will be ignored.

    ¡Incorporación inmediata!
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  • Office Administrator
    Office Administrator
    hace 19 días
    Jornada completa
    Manhattan, New York

    NYC Cake Academy Administrative Assistant duties and responsibilities include providing administrative support to ensure efficient operation of the Academy Department. Supports Director of Operations and head of department and employees through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices and procedures. Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner. May direct and lead the work of others. Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected. Typically reports to a head of department and/or Director of Operations. Responsibilities: Creating and printing flyers weekly Answer, direct phone calls Organize and schedule meetings and appointments Maintain contact lists Produce and distribute correspondence memos, letters, faxes and forms Assist in the preparation of regularly scheduled reports Develop and maintain a data system and website Add new classes to the calendar Add new classes and events online Email customers about upcoming classes Send class reminders with equipment needed and directions Add Events to the calendar Check that everything is set for events Take attendance for classes and check against registered list Maintain missed classes and makeup class lists Submit and reconcile expense reports Provide general support to visitors Provide information by answering questions and requests Generate reports Handle multiple projects Prepare and monitor invoices Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques Maintaining supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies Contribute to team effort by accomplishing related results as needed Carry out administrative duties such as filing, typing, copying, binding, scanning etc. Write letters and emails on behalf of other office staff Cover the reception desk when required Maintain computer and manual filing systems Handle sensitive information in a confidential manner Take accurate minutes of meetings Coordinate office procedures Reply to email, telephone or face to face enquiries Develop and update administrative systems to make them more efficient Resolve administrative problems Receive, sort and distribute the mail Answer telephone calls and pass them on Manage staff appointments Oversee and supervise the work of junior staff Maintain up-to-date employee holiday records Coordinate repairs to office equipment Greet and assist visitors to the office Photocopy and print out documents on behalf of other colleagues Requirements: Proven admin or assistant experience Knowledge of office management systems and procedures Excellent time management skills and ability to multi-task and prioritize work Attention to detail and problem solving skills Excellent written and verbal communication skills Strong organizational and planning skills Proficient in MS Office At least 5 years of experience in the field or in a related area High school diploma or equivalent; college degree preferred Graphic design and social media experience preferred Take attendance of all classes and events Collect waivers for kids classes Send email reminders for upcoming classes Send out surveys when class is complete Create Blog Posts Post on Google Administrative Assistant top skills & proficiencies: Reporting Skills Administrative Writing Skills Microsoft Office Skills Analysis Professionalism Problem Solving Supply Management Inventory Control Verbal Communication Office Administration Procedures Typing Skills Attention to Detail Accuracy Multitask Telephone Skills Teamwork Discretion and Judgment Patience Job Type: Part-time Pay: $18.00 - $22.00 per hour Work Location: In person

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  • Salon Manager
    Salon Manager
    hace 21 días
    $23–$27 por hora
    Jornada completa
    Manhattan, New York

    We are seeking an energetic and highly organized and EXPERIENCED Salon Front Desk Coordinator to be the welcoming face of our salon. In this vital role, you will manage daily front desk operations, ensuring a smooth and efficient experience for clients and staff alike. Your positive attitude, excellent communication skills, and ability to handle multiple tasks will help create a warm, professional environment that keeps clients coming back. This paid position offers an exciting opportunity to be the first point of contact in a vibrant salon setting, supporting both customer satisfaction and operational excellence. Responsibilities • Greet clients warmly upon arrival and assist with check-in procedures, • Answer multi-line phone systems promptly using proper phone etiquette, • Schedule appointments accurately using salon management software or Microsoft Office tools, • Manage client communications, including confirming appointments and responding to inquiries, • Handle administrative tasks such as data entry, proofing documents, and maintaining client records, • Support office management by organizing supplies, maintaining cleanliness, and ensuring the front desk area is welcoming, • Assist with clerical duties including typing, proofreading, and managing correspondence, • Provide exceptional customer service by addressing client needs efficiently and professionally, • Coordinate with stylists and staff to ensure smooth daily operations and timely service delivery Experience • Previous office or front desk experience in a salon is preferred, • Strong computer literacy with proficiency in Microsoft Office (Word, Excel) and basic office management and salon software, • Excellent organizational skills with the ability to multitask effectively in a fast-paced setting, • Demonstrated experience in phone answering, multi-line phone systems, and phone reception best practices, • Bilingual abilities are a plus to serve diverse clientele better, • Clerical experience including typing, proofreading, and handling administrative support tasks, • Proven ability to communicate clearly with clients and team members while maintaining professionalism at all times, • Strong time management skills with the capacity to prioritize tasks efficiently, • Personal assistant or salon support experience is advantageous for this role

    Inscripción fácil
  • Counselor, Children and Families Services Program
    Counselor, Children and Families Services Program
    hace 1 mes
    $68429–$75588 anual
    Jornada completa
    Manhattan, New York

    POSITION OVERVIEW The counselor will provide assessment, counseling, advocacy, and referral services to child witnesses of gender-based violence and survivors of teen dating violence. They will work with the clinical team to provide holistic, trauma-informed, survivor-centered clinical services. They will utilize a trauma-informed approach to promote clients’ rights and provide services in a manner that emphasizes safety, respect, and dignity. They will provide strength-based guidance and work to resolve the impact of gender-based violence in their young lives. RESPONSIBILITIES -Complete clinical assessments and treatment plans; -Provide mental health services for children and teens (from 0-21 years old) including short term individual counseling and crisis intervention with individuals and their families; -Collaborate with staff at other Sanctuary for Families sites to provide holistic services; -Advocate for and assist families/individuals in the negotiation of service delivery system to ensure receipt of appropriate clinical and related services; -Demonstrate competence in evidence-based modalities such as CPP (Child Parent Psychotherapy) and TF-CBT (Trauma Focused Cognitive Behavioral Therapy); -Develop effective relationships with children and families; -Facilitate appropriate clinical groups for clients, including, but not limited to, parenting skills groups; -Participate in team and agency meetings, individual supervisory meetings, case conferences and other meetings as requested; -Complete all appropriate paperwork, including case notes and reports, in a timely manner; -Assist with children’s room coverage to support team in providing services to families seeking services; -Conduct outreach and training related to gender based and domestic violence; -Perform other duties as assigned by the Clinical Supervisor; -Provide support and supervision to MSW interns as needed. -Hybrid work requirement with both remote and in-person formats. REQUIREMENTS -LMSW, LCSW, LMHC, LCAT, LMFT or similar degree. -A minimum of one (1) year of relevant work experience with victims of domestic violence, including work with children. -Bilingual English and Spanish required. -Experience providing counseling and supportive services to domestic violence survivors and their families required. -Experience facilitating support groups and dynamic community workshops required. -Ability to work flexible hours, a mix of hybrid and remote work, and at least 2 evenings a week. -Interest in working with clients from diverse backgrounds. -Computer literate in Microsoft applications required. Budgeted Salary: $ 68,429 - $75,588 per year; based on experience pursuant to wage scale in accordance with collective bargaining agreement Work position is Full-time; Salaried/ Exempt Work schedule is currently hybrid; must be able to meet job location schedule obligations Benefits: -Health, Dental and Vision Insurance -Employer-paid life insurance -Employer retirement contribution -Paid time off (Holidays, Vacation, Personal, Sick) -Generous Leave Policy -Flexible spending account / Health savings account -Student loan assistance -Tuition reimbursement program -Gym reimbursement program -Wellness program and rewards Sanctuary for Families is a welcoming workplace. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age, disability, predisposing genetic characteristics, marital status or domestic violence victim status, and other categories protected under Federal, New York state or New York city laws. Survivors of gender-based violence are strongly encouraged to apply.

    ¡Incorporación inmediata!
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  • 🚨 HIRING: PERSONAL ASSISTANT — $18–$20/HR 🚨
    🚨 HIRING: PERSONAL ASSISTANT — $18–$20/HR 🚨
    hace 2 meses
    $18–$20 por hora
    Jornada parcial
    Newark

    ⚠️ READ THE ENTIRE POST BEFORE APPLYING. THIS POSITION IS NOT FOR EVERYONE. ⚠️ We are looking for a soft-spoken, extremely helpful, thick-skinned Personal Assistant who genuinely enjoys making someone else’s life and business easier. This is NOT the position for someone who gets offended easily, argues over every instruction, or needs everything sugarcoated. We want someone who is naturally a PEOPLE PLEASER — accommodating, attentive, coachable, and willing to go the extra mile. 💰 PAY: $18–$20 PER HOUR YOU MAY BE A GREAT FIT IF YOU ARE: • Soft-spoken, calm, and pleasant, • Naturally a people pleaser, • Extremely helpful and attentive, • Thick-skinned and emotionally composed, • Highly coachable, • Comfortable receiving blunt/direct feedback, • Able to follow instructions without turning everything into a debate, • Reliable and punctual, • Organized and detail-oriented, • Comfortable working in a fast-moving environment, • Willing to jump in and help wherever needed 🔥 WHAT YOU’LL BE HELPING WITH: The company sells fragrance oils, body butters, incense, and exotic flavored lemonade at festivals, expos, conventions, vendor events, and other high-traffic locations. Your responsibilities may include researching major events and vending opportunities, helping with social-media promotion on TikTok and Instagram, assisting with event preparation, running errands, organizing business activities, communicating with customers and vendors, and handling miscellaneous personal-assistant duties. ⚠️ IMPORTANT: You need THICK SKIN. Feedback may be straightforward and expectations may be high. We need someone who can hear, “No, that’s not what I asked for—fix it,” make the adjustment, and keep moving without allowing it to ruin their day. At the same time, professionalism and mutual respect are expected. If you’re naturally supportive, enjoy helping people succeed, can take direction, and like being the dependable person behind the scenes, APPLY. 📩 WHEN APPLYING: Tell us about yourself, your availability, why you’re a good fit, and whether you consider yourself a people pleaser. Generic one-line applications will be ignored.

    ¡Incorporación inmediata!
    Inscripción fácil
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