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Job Description Senior Solutions Consultant – eDiscovery Managed Services Contact Discovery Services - Washington, DC Location: Remote Start Date: Negotiable Contact Discovery Services, a leading eDiscovery technology and consulting firm headquartered in Washington, DC, is seeking a Senior Solutions Consultant to join our Managed Services team. Contact’s Managed Services enables clients to outsource eDiscovery infrastructure and technical expertise to reduce costs, increase predictability, and improve outcomes. It is designed for corporate legal departments or law firms that want in-house control with the resources of a provider. Contact delivers technology and expertise in a single, integrated, managed service with predictable subscription-based pricing, customized workflows, and enterprise grade scalability. This role is ideal for a seasoned professional with deep expertise in eDiscovery workflows, client engagement, and strategic consulting. The successful candidate will play a pivotal role in delivering tailored solutions to enterprise clients, guiding them through complex discovery challenges, and ensuring operational excellence across managed services engagements. The selected candidate will be expected to: • Serve as the primary client-facing consultant for managed services engagements, providing strategic guidance on eDiscovery workflows and technology solutions while supporting the business development team in client meetings and planning sessions., • Lead the development, documentation, and refinement of managed service offerings., • Prepare and lead client meetings to review reporting metrics, platform usage, and overall service experience with Contact Discovery Services, ensuring proactive communication, issue resolution, and continuous improvement., • Generate monthly report metrics for utilization and data management., • Serve as a subject matter expert in the Relativity document review platform, with mastery across the full lifecycle, from data processing and workspace configuration to review workflows and final production. Expertise with administering custom objects, applications, scripts, queues, event handlers, ARM, structured analytics, conceptual analytics, and active learning., • Provide reporting to case administrators related to workspace metrics, user activity, or other requested document-based metrics., • Perform quality checks and detailed analysis on work-product prior to document production or additional levels of review., • Expertise with administering users, groups, permissions, fields, choices, layouts, views, dashboards, searches, STRs, batch sets, dtSearch indexes, processing, imaging, and productions., • Develop and execute detailed migration plans, including the transfer of applications, scripts, and associated data., • Monitor and manage migration workflows to ensure accuracy, completeness, and minimal disruption to operations., • Troubleshoot and resolve exceptions or errors in file transfers at any stage of the migration process, leveraging deep technical expertise to ensure successful and complete data migration., • Collaborate cross-functionally with internal teams and clients to maintain transparency, meet project timelines, and uphold data integrity throughout the migration lifecycle., • Attend industry conferences and client meetings in support of sales team initiatives.EXPERIENCE:, • B.S. or B.A. degree, preferably in information technology, computer science, or other related fields., • 5+ years of experience, preferably in a vendor or consulting environment., • RelativityOne experience required; experience with client domains preferred., • Relativity certifications: Relativity Certified Administrator (RCA) is required and Relativity Certified Trainer (CRT) certifications are a plus., • Prior experience leading or supporting migrations to RelativityOne, • Fully understand the end-to-end EDRM to assist in custom workflows., • A basic understanding of digital forensic preservation functions., • Familiarity with scripting, programming, coding, and/or database languages (SQL, VB, HTML, Access).QUALIFICATIONS:, • Ability to communicate effectively and tactfully in both verbal and in written format, • Ability to work extended hours when necessary to ensure client deadlines are met, • Ability to demonstrate superior organizational skills with acute attention to detail, • Ability to design and deliver client Relativity training programs, including the development of instructional materials and the facilitation of live or recorded training demos for new users., • Ability to work effectively under pressure in time sensitive situations, • Ability to work well in a team environment, as well as independently, • Ability to prioritize multiple projects with similar deadlines, • Ability to troubleshoot and communicate results to a team Powered by JazzHR PvPpHVywol

As an Advanced Cyber Security Engineer, you will ensure the security of Relativity's network and infrastructure. Act as the initial point of escalation for cyber security events and drive investigation to completion. Experience leveraging scripting languages to solve for information security use cas

The Product Management team is seeking a strategic and technically-minded Product Manager to lead the roadmap and execution for Relativity's worker compute infrastructure and data archiving & restoration capabilities. Relativity is committed to competitive, fair, and equitable compensation practices

As a Lead Cyber Security Engineer, you will ensure the security of Relativity's network and infrastructure. Build automation to search through collected telemetry to detect and isolate advanced threats that evade existing security solutions. Experience in reverse engineering malicious code to explor

At Relativity we make software to help users organize data, discover the truth, and act on it. Relativity is committed to competitive, fair, and equitable compensation practices.

Relativity's Success Operations team drives strategy, planning, and execution for the company's post-sale Customer Success organization.We are trusted thought and execution partners to department leadership, working closely with them to shape and deliver functional strategies that drive value for ou

We're looking for a Lead Software Engineer to join our Relativity Privacy Engineering team. Able to consider the Engineering solution in the business context * Obsession with software quality and empathy for customer experience. Are you looking to be in a workplace where colleagues inspire one anoth

Partner with stakeholders across engineering, product, and infrastructure to align goals and execution. Mentor engineers and foster a high-performing, collaborative team culture. Experience leading engineering teams and delivering complex technical projects.

The Account Executive, Data Breach Response role is an SME role focused on bringing Relativity's AI product, Data Breach Response to new and existing customers at the largest companies in the world. Build and deepen executive relationships with a strategic customer base to help influence their long-

As a Senior Manager, Tax, you'll lead a high-performing group responsible for delivering accurate and timely tax provision reporting in accordance with ASC 740. We tackle complex tax projects such as R&D tax credit optimization, Section 174 and 382 analyses, and cash tax forecasting. You'll manage i

Become the linchpin of clear, customer-centered messaging as part of the GTM Enablement & Communications team (within Success Operations). You'll lead planning and delivery of external communications by covering product updates, feature launches, and deprecations and ensuring Relativity's clients ar