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Job Description Sales Professional Location: Remote Position/Work from Home Job Type: Full-Time/Part-Time Compensation: 100% Commission-Based About Us: GIA Legacy Planning is a dynamic and client-focused insurance agency. We specialize in providing personalized insurance solutions to protect families and businesses. Our culture is built on integrity, mentorship, and professional growth. Here you work from home, but never feel alone. Job Overview: We are on the lookout for driven Sales Professionals who are ready to take their careers to the next level while enjoying the freedom of working remotely. As a valued team member, you will gain access to high-quality leads, state-of-the-art sales technology, and elite training to set you up for triumph. If you have a passion for helping others, enjoy building relationships, and are looking for an opportunity with unlimited earning potential, we want to hear from you! Why Join Us: • Work remotely - Enjoy the flexibility of a 100% remote position • Warm Leads CRM - Focus on helping families with no cold calling • Uncapped Commission Based Income - The earning possibilities are limitless • Comprehensive Training & Mentorship - We are committed to investing in your success • Cutting-Edge Technology & CRM - Streamline your sales process and repetitive tasks • Opportunities for Advancement - Accelerate your career & evolve into leadership role • Supportive Team Culture - Join a community of top-performing agents Responsibilities: • Engage with clients to assess their insurance needs • Educate clients on policy options, empowering them to make informed decisions • Complete sales cycle, from prospecting to policy approval to annual follow-ups • Educate clients on available policies and coverage options • Stay informed about industry trends and product advancements • Work independently while collaborating with a supportive team Qualifications: • Active Insurance license (or willingness to obtain one – we provide guidance) • Strong communication and interpersonal skills • Self-motivated with a results-driven mindset • Ability to work independently and manage time effectively • Basic computer skills for CRM and client management • Technical device to conduct business, laptop/iPad/desktop

Job DescriptionSalary: Competitive Title:IT Field Service Engineer (Level II MSP Experience Required) Location:North Jersey / New York Metro Regional Office:Kenilworth, NJ Work Type:Hybrid (Field, Office, Remote) As an IT Field Service Engineer (Field), you will be responsible for implementing and troubleshooting various technologies in our fast-growing consulting firm. Work will be done on-site at client locations, in-office technical configuration, and at times can be remote for customer locations in the NJ / NY Metro area. Key Responsibilities: • Provide technical services to our clients based in the New Jersey/New York metro markets, • Research technically sound solutions to small and medium business technology environments, • Utilize monitoring tools and services to support our client base Provide outstanding customer service with direct interaction with the client base, • Document project and support calls with clear and concise communications, • Set up system and network architecture for new and current business clients, • Install multi-vendor hardware technologies in Server, SAN, LAN, WAN, VPN, • Monitor Disaster Recovery and Business Continuity solutions Basic SkillProficiencies Required in the following technologies: • Active Directory / Group Policy configuration, troubleshooting, and maintenance, • Prior Managed Services (MSP) experience required., • Microsoft Azure, IntuneAndroid, and IOS knowledge, • Virtualization experience with VMWare / Hyper-V ISCSI, LAN/WAN, WiFi, Firewall, and Routing knowledge Windows Server OS experience with install, troubleshooting, management and maintenance, • Basic Linux a plus, but not required. Requirements: • High School Diploma or equivalent required; Some college preferred., • 5+ years of experience serving IT support needs required; prior MSP experience is required., • Prior experience with Microsoft 365 experience and Teams required., • Strong Windows Desktop experience, installation and troubleshooting., • Mac experience preferred., • Ability and comfortable working directly with clients, • Excellent documentation skills required., • Ability to write technical processes and perform technical duties, • Licensed and own a vehicle, willing to travel within the NJ/NY Metro area-, • Advanced understanding of IP, DNS, and the OSI model Knowledge of current and previous technologies, • Solid communicator with excellent professional client skills, • Key Certifications in the Industry remote work

Job DescriptionSalary: Competitive Title:IT Field Service Engineer (Level II MSP Experience Required) Location:North Jersey / New York Metro Regional Office:Kenilworth, NJ Work Type:Hybrid (Field, Office, Remote) As an IT Field Service Engineer (Field), you will be responsible for implementing and troubleshooting various technologies in our fast-growing consulting firm. Work will be done on-site at client locations, in-office technical configuration, and at times can be remote for customer locations in the NJ / NY Metro area. Key Responsibilities: • Provide technical services to our clients based in the New Jersey/New York metro markets, • Research technically sound solutions to small and medium business technology environments, • Utilize monitoring tools and services to support our client base Provide outstanding customer service with direct interaction with the client base, • Document project and support calls with clear and concise communications, • Set up system and network architecture for new and current business clients, • Install multi-vendor hardware technologies in Server, SAN, LAN, WAN, VPN, • Monitor Disaster Recovery and Business Continuity solutions Basic SkillProficiencies Required in the following technologies: • Active Directory / Group Policy configuration, troubleshooting, and maintenance, • Prior Managed Services (MSP) experience required., • Microsoft Azure, IntuneAndroid, and IOS knowledge, • Virtualization experience with VMWare / Hyper-V ISCSI, LAN/WAN, WiFi, Firewall, and Routing knowledge Windows Server OS experience with install, troubleshooting, management and maintenance, • Basic Linux a plus, but not required. Requirements: • High School Diploma or equivalent required; Some college preferred., • 5+ years of experience serving IT support needs required; prior MSP experience is required., • Prior experience with Microsoft 365 experience and Teams required., • Strong Windows Desktop experience, installation and troubleshooting., • Mac experience preferred., • Ability and comfortable working directly with clients, • Excellent documentation skills required., • Ability to write technical processes and perform technical duties, • Licensed and own a vehicle, willing to travel within the NJ/NY Metro area-, • Advanced understanding of IP, DNS, and the OSI model Knowledge of current and previous technologies, • Solid communicator with excellent professional client skills, • Key Certifications in the Industry remote work

Job Description ???? Life Insurance Sales Agent ???? Location: Remote Position/Work from Home Job Type: Full-Time/Part-Time Compensation: 100% Commission About Us: GIA Legacy Planning is a dynamic and client-focused insurance agency. We specialize in providing personalized insurance solutions to protect families and businesses. Our culture is built on integrity, mentorship, and professional growth. Here you work from home, but never feel alone. We are looking for driven Life Insurance Sales Agents who are ready to take their careers to the next level while enjoying the freedom of working remotely. As a valued team member, you will gain access to high-quality leads, state-of-the-art sales technology, and elite training to set you up for triumph. If you have a passion for helping others, enjoy building relationships, and seek an opportunity with unlimited earning potential, we want to hear from you! Why Join Us: • Work from home - Enjoy the flexibility of a 100% remote position • Warm Leads CRM - Focus on helping families with no cold calling • Uncapped Commission Based Income - The earning possibilities are limitless • Comprehensive Training & Mentorship - We are committed to investing in your success • Cutting-Edge Technology/CRM - Streamline your sales process repetitive task • Opportunities for Advancement - Accelerate your career & evolve into leadership role • Supportive Team Culture - Join a community of top-performing agents Responsibilities: • Engage with clients to assess their insurance needs • Educate clients on policy options, empowering them to make informed decisions • Manage the complete sales cycle, prospecting to policy approval to annual follow-ups • Educate clients on available policies and coverage options • Stay informed about industry trends, product advancements to enhance your expertise • Work independently while collaborating with a supportive team Qualifications: • Active Insurance license (or willingness to obtain one – we provide guidance) • Strong communication and interpersonal skills • Self-motivated with a results-driven mindset • Ability to work independently and manage time effectively • Basic computer skills for CRM and client management • Technical device to conduct business, laptop/iPad/desktop

We are looking for a qualified Desktop Engineer for the 3rd shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access tools.This is a fully remote role providing level 1 & 2 support for users, troubleshoot hardware a

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Administrative Assistant - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Administrative Assistant experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Job DescriptionLead/Senior Service Desk Technician *US Citizens or GC holders *On-site daily in Jersey City, NJ The Senior Service Desk Technician plays a critical role in delivering advanced technical support for the organization. In addition to troubleshooting and resolving complex IT issues, this position involves mentoring and guiding junior analysts, acting as a knowledge resource for the team, and leading by example in areas such as customer service, incident management, and continuous improvement initiatives. Key Responsibilities • Advanced Technical Support, • Troubleshoot and resolve complex hardware, software, and network-related issues., • Serve as an escalation point for junior Service Desk Analysts, providing expert guidance and problem-solving., • Actively contribute to maintaining and improving technical documentation, procedures, and knowledge base articles., • Customer Service Excellence, • Demonstrate a high level of professionalism and empathy when engaging with end users., • Ensure communication about issue status and resolutions is timely, clear, and customer-focused., • Provide feedback to the team on best practices for handling difficult or complex customer situations., • Reporting & Documentation, • Track and analyze service desk metrics (e.g., response times, resolution rates) to identify trends and opportunities for improvement., • Assist in preparing regular reports on team performance and technical issues for management review., • Maintain documentation on complex resolutions or system changes to facilitate knowledge transfer., • Continuous Learning & Development, • Stay updated on emerging technologies, tools, and best practices in IT support., • Team Lead or Supervisory Experience, • Demonstrated success in leading or mentoring teams, even if informally., • Experience in scheduling, delegating tasks, and ensuring quality control for a service desk or technical support function., • ITIL or Similar Framework Knowledge, • Familiarity with incident, problem, and change management processes., • ITIL Foundation certification (or higher) is a strong plus., • Technical Certifications, • Industry certifications such as CompTIA A+, Network+, Microsoft (MCSA/MCSE), Cisco (CCNA), or similar credentials., • Proven track record of advanced troubleshooting in diverse environments (Windows, macOS, cloud platforms, etc.)., • ServiceNow or Other Ticketing Systems, • Hands-on experience configuring and troubleshooting popular ITSM (IT Service Management) platforms., • Ability to generate reports, dashboards, and manage automation within ticketing systems., • Strong Communication & Soft Skills, • Proven ability to communicate complex technical concepts to both technical and non-technical audiences., • Adept at conflict resolution, active listening, and building rapport with users and team members., • Project Involvement, • Involvement in process improvement or technology rollout projects., • Education: Associate or Bachelor’s degree in Information Technology or related field; or equivalent work experience., • Experience: 3+ years of hands-on Service Desk or Help Desk experience with a focus on advanced troubleshooting. Prior leadership/mentoring experience is highly desired., • Certifications: ITIL Foundation, CompTIA, Microsoft, or relevant vendor certifications are a plus., • Technical Proficiency: Experience with desktop, laptop, and mobile hardware; operating systems (Windows, macOS); office productivity suites; network fundamentals; active directory account management; and remote support tools., • Soft Skills: Excellent communication, organizational, and customer service skills. Strong ability to prioritize, multitask, and remain calm under pressure.

Job Description Seeking a well-rounded technical professional with an experienced background in Desktop support and some Server & Network experience. Candidate must be very organized, detail-oriented, diligent and possess excellent communication skills. Must be able to troubleshoot equipment problems in a school classroom environment and travel daily to other schools within the district. In addition to a well-rounded Hardware (Desktops, Notebooks, Chromebooks and Network Printers) and Software background, candidate should have some Router/switching knowledge/experience and Google Chrome Remote Desktop/Chromebooks. MUST have a car and a valid driver's license.

Job Description Job Title: NJ Transit 3rd Shift Desktop Engineer - Nights - Hybrid Primary Skills: DHCP, DNS, LAN, WAN, network concepts, take user calls with IVR System- Avaya, understanding of ITIL foundation processes, Incident request, change. Location: Newark, NJ (Local candidates required to work one month onsite, then to remote. Must be able to cover one weekend shift and holidays that land on your coverage days.) Work address: NEW JERSEY TRANSIT, 283-299 Market Street, Suite 1200, NEWARK, NJ 07102 Start details: 9/29/2025 Duration: 3/15/2026 (may be renewed) Work arrangement: Onsite for 1 month to 100% remote Interview: Web Cam only. “Third shift jobs, also known as "night" or "graveyard" shifts, typically operate from late evening to early morning, most commonly 11 PM to 7 AM, though hours like 10 PM to 6 AM or 11 PM to 7:30 AM also occur.’ Required Skills: • Overall IT experience: Required. 5 + yrs., • Education: College degree and/or 4-6 years' experience providing end user support. Required., • Certification: ., • MUST have excellent communication skills (both oral and written) and the ability to work effectively in a team environment. Required., • Familiarity with DHCP, DNS, LAN, WAN, and other common networking concepts. Required. 5 + yrs., • Experience taking user calls utilizing an IVR system, preferably Avaya. Required. 5 + yrs., • Basic understanding of ITIL foundation processes, i.e., Incident, Request, Change. Major Incident management experience, i.e., opening outage bridges. Required. 5 + yrs. Education: Bachelor's degree in information Technology or related field or equivalent experience required. Company DescriptionHire IT People, Inc provides full time and contractual IT staffing nationwide. We presently provide services to several governments and state agencies, Fortune 500 companies, and leading mid-market companies in several including healthcare, insurance, retail, state/governments. We serve Government agencies, Fortune 500 and leading mid-market companies across every Industry Our candidate network includes thousands in our database and targeted networks including top social sites We gather information about your future hiring needs to perform a pro-active search, we mostly work with local candidates Our cutting-edge recruitment tools help minimize the complexities of hiring and reaching the right talent We can provide experienced IT Professionals for your IT Projects covering most Technologies and rolesHire IT People, Inc provides full time and contractual IT staffing nationwide. We presently provide services to several governments and state agencies, Fortune 500 companies, and leading mid-market companies in several including healthcare, insurance, retail, state/governments.\r\n\r\nWe serve Government agencies, Fortune 500 and leading mid-market companies across every Industry\r\nOur candidate network includes thousands in our database and targeted networks including top social sites\r\nWe gather information about your future hiring needs to perform a pro-active search, we mostly work with local candidates\r\n\r\nOur cutting-edge recruitment tools help minimize the complexities of hiring and reaching the right talent\r\nWe can provide experienced IT Professionals for your IT Projects covering most Technologies and roles

Tier 1 technical support for users on-site and remotely connected. May require periodic travel to remote satellite offices.

Answering telephone calls and greeting visitors.Determine which requests need to be handled by a supervisor or a team member.Schedule meetings, appointments, and maintain calendars.Arrange and prepare materials for staff and other meetings.

Take the next step in your career as our new Amazon IT Support Technician to assist with organizing, stocking, and general upkeep, coordinate tasks to ensure deadlines are met, and support the preparation and delivery of goods or services.Other duties include respond promptly to inquiries and resolv

Serve as point of contact for employees and managers on leave, disability, and PTO.Partner with payroll, HRBPs, and leave administrators to ensure accurate pay, benefits, and premium collection.Resolve leave cases within defined SLAs, maintain 100% compliance with payroll deadlines, and ensure all l