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Job Summary A well-established sophisticated mid-sized full service law firm and long time client is seeking a Sr Finance Manager to lead its core financial operations and reporting functions. This role serves as a strategic partner to senior leadership, overseeing accounting processes, ensuring regulatory compliance, and delivering actionable financial insights. The position is responsible for managing day-to-day finance activities while driving process improvement initiatives and supporting long-term financial planning. The ideal candidate will bring strong leadership capabilities, deep technical accounting knowledge, and experience working in a fast-paced, partnership-driven environment. Key Responsibilities • Direct the full spectrum of accounting functions, including general ledger maintenance, financial close processes, payables and receivables, payroll coordination, and cash flow oversight., • Manage and review periodic financial statements, ensuring accuracy, timeliness, and alignment with internal and external reporting standards., • Oversee specialized financial processes such as client funds handling, expense allocation, and ongoing tracking of unbilled work in coordination with internal stakeholders., • Ensure full compliance with financial regulations and ethical standards, particularly in areas involving fiduciary or restricted accounts., • Evaluate financial performance trends and provide analysis to leadership to support business decision-making and operational strategy., • Partner with external advisors on audit engagements and tax-related matters, ensuring all required documentation and deliverables are completed efficiently., • Establish and maintain internal controls, financial policies, and procedures to safeguard organizational assets and mitigate risk., • Support financial planning activities, including budgeting, forecasting, and variance analysis., • Monitor revenue cycles, including billing efficiency, collections activity, and overall cash realization performance. Benefits & Tax Administration • Coordinate audits and compliance activities related to employee benefit programs., • Oversee preparation and submission of required filings and documentation for benefit plans and applicable tax obligations., • Manage various tax reporting requirements, including periodic filings and partner-related documentation, ensuring adherence to deadlines., • Work closely with external consultants to maintain compliance with applicable regulatory requirements and reporting standards. Cross-Functional Collaboration • Partner with billing and collections teams to enhance operational efficiency and improve revenue cycle outcomes., • Analyze outstanding receivables and collaborate on strategies to improve collection timelines., • Support system enhancements, reporting improvements, and workflow optimization initiatives across finance-related functions. Leadership & Team Oversight • Lead, mentor, and develop accounting staff, fostering a culture of accountability and continuous improvement., • Provide guidance, training, and performance feedback to support team development., • Assist in workforce planning, including hiring and onboarding of new team members. Systems & Process Enhancement • Oversee financial systems to ensure optimal performance and alignment with business needs., • Participate in system upgrades, implementations, and integrations to improve efficiency and reporting capabilities., • Design and enhance reporting tools and dashboards to support executive decision-making. Qualifications • Bachelor’s degree in Accounting, Finance, or related discipline required; professional certification (e.g., CPA) is strongly preferred., • Minimum 7+ years of progressive experience in accounting and finance, including leadership responsibilities., • Demonstrated experience working within a partnership-based or professional services financial structure is highly desirable., • Strong understanding of financial reporting frameworks, general ledger processes, and compliance requirements., • Proficiency in advanced Excel and experience with financial management systems is required., • Familiarity with industry-specific accounting platforms is preferred., • Proven ability to collaborate cross-functionally and communicate effectively with senior leadership. Core Competencies • Effective leadership and team development skills, • Strong analytical thinking and problem-solving ability, • High level of organization and attention to detail, • Ability to manage competing priorities in a deadline-driven environment, • Professional discretion and commitment to confidentiality, • Collaborative and solutions-oriented mindset Additional Details • Full-time position with a hybrid work schedule (in-office and remote flexibility), • Competitive compensation and comprehensive benefits package

Are you an experienced Project Manager with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Project Manager to work at their company in New Hyde Park, NY. 1. Purpose of Job or Functionality: The role is for a Project Manager supporting the Hyland OnBase conversion project integrated with Epic. The manager explained that the organization is currently executing Wave 2 of the rollout and preparing for Wave 3 conversions, which are already initiated. Around 20 systems are being converted into Hyland OnBase with Epic integration planned for a November 2026 go-live. The selected candidate will primarily manage: • Document conversion activities, • Vendor coordination, • Resource management, • Project tracking and execution, • Leadership reporting, • Due diligence activities for future conversion waves, • The role is highly operational and coordination-focused rather than deeply technical. The manager emphasized needing someone:, • Extremely organized, • Detail-oriented, • Comfortable leading meetings, • Able to manage risks/tasks, • Experienced in document conversion environments, • Strong with stakeholder communication The candidate will run recurring project calls, monitor progress, coordinate multiple vendors, update project plans, and support ongoing conversion activities while simultaneously initiating planning for future waves. 1. Remote or Onsite: 100% Remote Manager stated she does not foresee that changing. 1. Top Skills the Manager wants to see: • Hyland OnBase, • Epic Integration, • Document/Data Conversion, • Project Management, • Vendor Management, • Resource Management, • Leadership Reporting / Executive Communication, • Risk Management, • Project Planning & Task Tracking, • Cross-functional Coordination, • Additional valuable keywords, • Go-live support, • Conversion lifecycle, • Healthcare systems, • Weekly stakeholder meetings, • Due diligence, • Workflow coordination, • Implementation support 1. Preferred but not required: • PMP, • Agile/Scrum exposure, • Healthcare IT project management experience 1. Top 10 Daily Roles and Responsibilities: • Manage document conversion projects for OnBase/Epic integrations, • Run recurring project/status calls throughout the week, • Coordinate with multiple third-party vendors, • Update and maintain project plans, • Monitor tasks, timelines, and milestones, • Conduct leadership status reporting, • Manage project risks/issues, • Handle resource coordination and allocation, • Initiate due diligence activities for future waves, • Support Wave 3 preparation while helping evaluate Wave 4 conversions 1. Additional responsibilities: • Coordinate conversion readiness, • Gather technical/business information from vendors, • Facilitate communication between stakeholders, • Ensure go-live readiness for November 2026 1. Shift Time: • Standard 40 hours/week, • Primarily business hours, • Preference for Eastern Time alignment, • Possible temporary alternate shift support during the May 30 Wave 2 go-live week.

The Director of IT Disaster Recovery and Support provides enterprise leadership for the resilience, compliance, and operational readiness of Medisys Health Network’s IT environment. Reporting to the CIO, this role sets the strategic direction for disaster recovery, emergency management, and business impact analysis, while leading Technical Support and Data Center operations to ensure continuity of critical services. Job Role and Responsibilities: Disaster Recovery Planning Planning: • Provides enterprise leadership for IT risk management, business continuity, and disaster recovery strategy to safeguard the integrity, availability, and security of organizational systems and data., • Establishes disaster recovery and business resumption strategies for mission-critical processes and systems to sustain operations during significant disruptions., • Ensures continuity plans are rigorously tested, documented, governed, and continuously improved to support timely response and recovery., • Cultivates strategic relationships and external partnerships that strengthen disaster recovery capabilities and response readiness. Recovery Operation: • Directs the Command Center and Disaster Recovery team during incident response and recovery operations., • Leads enterprise damage assessment efforts to inform response priorities and recovery planning., • Identifies internal and external recovery contacts and contractors., • Defines the scope of repair work., • Develops site-specific repair plans and schedules., • Oversees the restoration of critical operations in alignment with business priorities and recovery objectives., • Implements mitigation measures., • Drives post-incident review and integrates lessons learned into future recovery planning and organizational preparedness. Emergency Management • Provides strategic oversight for the design, implementation, and governance of enterprise emergency management programs and plans., • Builds strong cross-functional partnerships to enable coordinated and effective organizational response during emergencies., • Leads executive and stakeholder communications during unplanned IT/EHR downtime events, including after-hours incidents. IT Technical Support, including Desktop and Phone Support • Provides operational leadership for technical support services, ensuring performance against service levels, budget targets, and business expectations., • Drives continuous improvement in customer support through performance oversight of ticketing, call volume, responsiveness, and service quality., • Ensures physical inventory is monitored and replenished as needed. Data Center • Leads the Data Center function responsible for the performance, reliability, and maintenance of servers, network infrastructure, and critical hardware., • Anticipates infrastructure growth requirements and implements scalable solutions to support long-term operational needs. Business Impact Analysis • Leads the ongoing review and refinement of the Business Impact Analysis to align recovery requirements with enterprise risk priorities., • Documents issues and lessons learned from business disruptions and tracks progress on open items., • Evaluates the operational impact of business process disruptions and informs the development of effective recovery strategies., • Identifies potential loss scenarios during risk assessments., • Identifies and evaluates the impact of disasters., • Informs investment decisions related to recovery, prevention, and mitigation initiatives across the enterprise. Qualifications • Executive-level communication, documentation, and presentation skills, with the ability to develop clear reporting, dashboards, and supporting materials., • Demonstrated leadership in guiding teams, influencing technical direction, and managing complex initiatives across multiple priorities., • Deep understanding of backup and recovery strategies, including synchronous and asynchronous replication, SAN technologies, and database replication., • Track record of advancing IT processes, tools, and service delivery capabilities., • Experience administering Epic applications is a plus., • Ability to coordinate internal and external documentation and installations., • Ability to work independently and collaborate professionally and courteously with colleagues., • Knowledge of HIPAA, ISO, and continuous quality improvement principles is strongly preferred., • Willingness to take on new responsibilities as department needs evolve., • Ability to respond outside standard business hours when needed. Work location Work arrangement: Hybrid, with three days onsite and two days remote each week. The first 90 days require full onsite presence. Work site: This role is based in Garden City, NY, and Jamaica Hospital Medical Center.

About MediSys Health Network & The Transformation Group+ (TTG) The Transformation Group+ (TTG) is a dedicated healthcare Managed Service Organization (MSO) and professional services firm. TTG’s team of healthcare specialists, analysts, and developers is united by a mission to strengthen healthcare operations through smart, reliable, and purpose‑driven technology. Our deep understanding of clinical and operational workflows allows us to build solutions that go beyond IT, helping providers deliver better care, improve outcomes, and work more efficiently. MediSys Health Network provides the financial foundation and long‑term stability for The Transformation Group+ (TTG). While your employment and benefits will be backed by MediSys — offering the job security — your day‑to‑day work will be with TTG, supporting a diverse portfolio of hospitals, clinics, and health networks. Work location Hybrid work schedule (3 days in office, 2 days remote) - first 90 days are on fully in office If located outside of the NYC/Long Island area, fully remote options are available. Travel may be required based upon client needs. Job Description The Transformation Group+ (TTG) is a healthcare‑specific Managed Services Organization (MSO) delivering high‑impact IT, security, and compliance services to provider organizations nationwide. We are seeking a Senior Information Security Director who can operate at the intersection of hands‑on engineering, strategic advisory, and leadership execution. This role is responsible for assessing, implementing, and managing comprehensive security programs for healthcare clients—spanning technical controls, governance, risk, compliance, and incident response. You will also support TTG’s internal security posture, ensuring our own environment reflects the standards we deliver to clients. The ideal candidate brings deep technical expertise, strong client‑facing communication skills, and the ability to translate complex security requirements into practical, scalable solutions. Responsibilities Client Advisory & Engagement • Lead security assessments for prospective and existing clients, identifying gaps, risks, and improvement opportunities across infrastructure, applications, cloud environments, and organizational processes., • Present findings and recommendations to technical and non‑technical stakeholders with clarity and confidence., • Serve as a trusted advisor on security architecture, compliance requirements, and best‑practice frameworks relevant to healthcare organizations. Security Engineering & Operations • Implement, configure, and manage security controls across Active Directory, Azure, IAM, endpoint protection, network security, and cloud environments., • Oversee or support Epic Security administration, access governance, and template/role design., • Develop and execute vulnerability management processes, including scanning, remediation planning, and reporting., • Support or lead incident response activities, including triage, containment, investigation, documentation, and breach notification coordination. Governance, Risk & Compliance • Conduct ongoing risk assessments, threat/vulnerability analyses, and control evaluations aligned with healthcare regulatory requirements (e.g., HIPAA, HITECH) and industry frameworks., • Develop, maintain, and implement security policies, standards, and procedures for both TTG and client organizations., • Support audit readiness and audit response activities for internal and client environments., • Lead or contribute to Disaster Recovery and Business Continuity planning, testing, and program management. Program Leadership & Continuous Improvement • Design and oversee security program components such as monitoring, logging, SIEM use cases, DLP, identity governance, and access review processes., • Drive continuous improvement initiatives across security operations, compliance workflows, and client service delivery., • Deliver or coordinate security awareness training and promote a culture of security across TTG and client organizations., • Collaborate with TTG leadership to ensure alignment between security strategy, operational execution, and client needs. Qualifications • 7+ years of experience in Information Security, with a blend of engineering, consulting, and program leadership responsibilities., • Team player with strong collaboration skills, a positive attitude, and solution-oriented mindset., • Demonstrated ability to communicate complex concepts to business stakeholders, and lead client-facing meetings, operating as a service provider to deliver value., • Strong understanding of healthcare regulatory requirements and security frameworks (HIPAA, NIST CSF, CIS Controls, SOC 2, etc.)., • Hands‑on experience with IAM, Azure security, AD hardening, endpoint security, vulnerability management, and incident response., • Experience with Epic Security., • Industry‑standard certifications strongly preferred: CISSP, CISM, HCISPP, Security+, CEH, or equivalent., • Compensation, • The compensation for this role includes a salary or contract range of $150,000–$230,000. Candidates may be hired as either W‑2 employees or 1099 contractors, depending on the role and mutual preference. Additional benefits and perks may also be available, depending on the position and employment terms., • This range and total compensation reflect several factors, including skills, experience, training, certifications, and organizational needs.

🚨 Insurance Coverage Associate | Fully Remote – Up to $185k Location/Schedule: Fully Remote Base Salary: Up to $185k (plus monthly billable bonuses) Practice: Insurance Coverage – Complex coverage opinions, declaratory judgment actions, bad faith litigation, reinsurance, and high-exposure insurance disputes for insurers and self-insured clients. What stands out about this opportunity: • Hands-On Mentorship with Increasing Autonomy – Receive direct, personalized training from experienced partners while quickly gaining independence on sophisticated coverage matters., • Collaborative Culture with Regular Events – Thrive in a supportive, team-oriented environment with frequent social gatherings and firm-wide events that build real connections., • Early Responsibility – Gain meaningful hands-on experience earlier than at most firms, allowing you to take ownership of files and develop quickly., • Strong Reputation in Insurance Defense & Complex Litigation – Join a well-respected mid-sized firm known for high-quality insurance defense and complex litigation work across the country., • Attractive Compensation with Monthly Bonuses – Competitive base up to $185k with monthly billable bonuses and additional performance incentives in a firm that rewards results and supports long-term growth. Duties and Responsibilities: • Analyze complex insurance policies and draft detailed coverage opinions and reservation of rights letters., • Prosecute and defend declaratory judgment actions, bad faith claims, and reinsurance disputes., • Manage coverage litigation involving general liability, professional liability, and excess/umbrella policies., • Advise insurers and insureds on claims handling, policy interpretation, and risk management strategies. Core Requirements (Flexibility for Exceptional Candidates): • JD and active bar admission (multi-jurisdictional preferred)., • 3–7+ years of insurance coverage or related complex litigation experience with strong analytical and writing skills. No one fits every box perfectly — if you’re a strong Insurance Coverage attorney seeking meaningful work and real growth, let’s talk confidentially. 📩 michanne.vanzyl@wearerevolution.co 📅 _

Litigation Attorney 💼️ Up to $180K Base + Bonus 💰Mid-Size Multi-Jurisdictional Heavyweight 🏦 New York (Remote Potential) I am currently working with a Mid-Size Full-Service firm who are actively seeking to hire a Litigation Associate; as they look to increase headcount for their Manhattan team and continue their recent growth. Here are the headlines: 🏢 The Firm • Strong Eastern Presence: Join a Full-Service firm that has multiple offices, an Award-Winning Reputation and 50+ Attorneys between NY, NJ, PA, CT & MA; considered a trusted force across multiple jurisdiction’s, • Take Control of your Work/Life balance: Billable Hour Minimum of 1800 whilst being able to design your work schedule; even having the potential to be fully remote!, • Multi-Award-Winning Firm: Join a firm who was recently named recipient of ‘Best Law Firm’, ‘Best Place to Work’ and work alongside multiple ‘Super Lawyer’ Attorneys, • Champion of Diversity – Join a firm that has Diversity at the forefront; winning multiple awards for its Diverse environment and has multiple representations in senior positions 💼 Responsibilities • Lead Complex Commercial Litigation Matters - Manage a broad portfolio of complex commercial disputes, including breach of contract, shareholder disputes, business torts as well as some Civil Litigation matters, • Develop Case Strategy and Drive Outcomes -Formulate and execute litigation strategies, overseeing all phases of disputes including pleadings, discovery, motions, trial preparation, and settlement negotiations, • Courtroom Advocacy and Dispute Resolution - Lead appearances in state and federal courts, arbitration, and mediation, handling hearings, depositions, and trials with confidence and strategic insight., • Client Advisory and Relationship Management - Act as a trusted advisor to clients, providing clear, commercially focused guidance on risk, exposure, and dispute resolution strategies while building long-term client relationships. 💰 Package • Up to $180K Base, • Performance Based Bonus – Up to 45%! For a confidential and non-obligatory call to find out more about this opportunity please apply here or email your resume to elliott.Woods@wearerevolution.co and let me know when you are free for a call to discuss this in more detail.

🚨 Construction Litigation Associate | Fully Remote – Up to $200k Location/Schedule: Fully Remote Base Salary: Up to $200k (plus performance incentives) Practice: Construction Litigation – Complex construction defect, delay claims, contract disputes, mechanics liens, surety bonds, and related casualty matters for contractors, owners, developers, and insurers. What stands out about this opportunity: • Team-First, Collaborative Culture – Join a supportive environment built on integrity, innovation, open communication, and excellence in client service where everyone truly works together., • Uncapped Career Advancement – Enjoy rapid, merit-based growth in a dynamic, expanding firm that is actively strengthening key litigation practices with recent lateral hires., • High-Profile, Impactful Work – Handle significant national and regional construction litigation matters that directly protect clients’ reputations, licenses, and businesses., • Recognized Top Employer – Named a U.S. News Best Company to Work For and Mansfield Certified / True Trailblazer for diversity and inclusion., • Strong Compensation & National Platform – Competitive base up to $200k with performance incentives in a nationally respected litigation firm that delivers proactive, value-driven representation for insurers, professionals, and businesses. Duties and Responsibilities: • Manage construction defect, delay, and contract disputes from discovery through trial or arbitration., • Draft pleadings, motions, expert reports, and settlement agreements., • Conduct depositions, site inspections, and mediation/arbitration proceedings., • Advise clients on risk management, surety, and mechanics lien issues. Core Requirements (Flexibility for Exceptional Candidates): • JD and active bar admission (multi-jurisdictional preferred)., • 3–7+ years of construction litigation or related complex commercial litigation experience., • Strong writing, deposition, and client management skills. No one fits every box perfectly - if you’re a strong Construction Litigation attorney seeking meaningful work and real growth, let’s talk confidentially. 📩 michanne.vanzyl@wearerevolution.co 📅 _

Job Description Title: Cyber Engineer II Department: Infosec Revision Date: 5/29/2026 FLSA Status: Exempt Location: Remote Level: T2 Salary Range: $71,000 - $95,000 Company Overview Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most innovative communications solutions. For more information, please visit www.comtech.com. Position Summary The Cyber Security Engineer II is a mid-level professional responsible for designing, implementing, and maintaining security measures for an organization's systems and data. They will play a critical role in protecting and securing corporate enterprise networks, applications, and data for a leading space and satellite manufacturing company. While the organization’s mission centers on advanced space technologies, this position specifically supports the corporate business unit focusing on enterprise IT systems, internal business applications, and corporate cybersecurity posture. Cyber Engineers are expected to start developing a subject matter expertise in one or more areas. The successful candidate will work closely with IT, security operations, compliance, and business stakeholders to design, implement, and maintain cybersecurity solutions that meet industry’s best practices and government compliance requirements. Responsibilities • Design, implement, document and manage cybersecurity tools, technologies, and processes supporting enterprise corporate systems., • Assist in managing Vulnerability Management Program including scanning, risk prioritization and remediation tracking, • Administer and optimize security technologies like SIEM, EDR and other relevant tools to support security incident detection, investigation, and response activities., • Participate in Incident Response activities, including developing, testing, and maintaining playbooks and conducting root cause analysis., • Maintain and improve security baseline policies, and procedures., • Assist in security assessments, audits, and compliance activities., • Partner with internal stakeholders to integrate security controls into business operations, applications, and projects from the ground up., • Assist with cybersecurity training initiatives by developing and delivering cybersecurity awareness and training programs., • Assess cybersecurity risks introduced by the adoption of AI systems into the organization, • Utilize automation to save time and become more efficient when monitoring alerts, conducting access reviews, resolving security incidents, and other aspects of their responsibilities., • Perform access reviews to ensure adherence to least privilege principles, • Stay current with knowledge of emerging threats, vulnerabilities, and mitigation strategies relevant to corporate IT systems; recommend and implement security improvements in line with evolving threats and corporate needs., • Monitor systems and networks for suspicious activity and indicators of compromise (IOCs) Requirements • Familiarity with identity and access management (IAM) principles and solutions., • Relevant security certifications such as Security+, CySA+, CISSP, CEH, or equivalent., • Strong understanding of TCP/IP networking, firewall management, and common security protocols., • Active clearance or the ability to obtain a clearance Skills & Experience • Minimum of 3-5 years of professional experience in cybersecurity engineering, security operations, or related IT security roles., • Experience with securing cloud infrastructure (AWS, Azure, M365), • Experience with enterprise standard security tools such as EDR, IDS/IPS, SIEM, and vulnerability management platforms, • Experience supporting security compliance frameworks such as CMMC, NIST, and CIS, • Experience in threat hunting and security incident and response activities. Knowledge of incident response frameworks and digital forensics methodologies., • Experience with scripting or automation for security tasks (e.g., Python, PowerShell)., • Strong analytical skills with the ability to assess complex environments and recommend mitigations., • Excellent written and verbal communication skills for reporting and documentation. Education • Bachelor’s degree in Cybersecurity, Computer Science, Information Systems, or related field; or equivalent combination of education and experience., • Master’s degree in information assurance, Cybersecurity, or related field preferred, • Security+ required (or obtained within 6 months); CISSP, CISM, or equivalent strongly preferred. About: This position requires compliance with Comtech’s Drug-Free Workplace Program. Candidates must successfully complete a pre-employment drug screening as a condition of hire. Employees may be subject to random, reasonable suspicion, and post-incident testing. Illegal drug use — including marijuana, regardless of state law — is disqualifying under federal adjudicative guidelines and DoD DFARS requirements. The pay range reflects the expected base salary for this position. Final compensation will be based on role, level, skills, experience, and geographic location. Comtech Telecommunications Corp. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.

Job Description Property Claim Adjuster Join a collaborative, service-focused team where attention to detail, professionalism, and customer care are valued. At Stillwater Insurance Group, you will play a critical role in supporting our Claims Department by ensuring accurate and timely claim intake while delivering exceptional service to policyholders and internal partners. Why Stillwater? Stillwater Insurance Group is a mid-sized national insurance provider offering home, auto, and commercial insurance products across all 50 states. Headquartered in Jacksonville, Florida, with offices in New York and Omaha, we are known for our supportive culture, strong values, and people-first approach. Our employees consistently describe Stillwater as a place with great people, accessible leadership, and a genuine commitment to integrity. We emphasize teamwork, professional development, and internal growth within a positive, high-performing environment. Role Overview The Property Claim Adjuster is responsible for investigating, evaluating, negotiating, and resolving homeowner, dwelling, condominium, renters, and commercial property claims across our 50-state market. This is an in-office, desk-based role located in Jacksonville, FL. The position requires strong technical adjusting expertise, analytical capability, and the ability to manage complex coverage and damage determinations while delivering exceptional customer service. Key Responsibilities • Investigate and analyze property claims to determine coverage, liability, and damages, • Interpret and apply policy language accurately while protecting company rights, • Prepare professional correspondence including reservation of rights, non-waiver agreements, disclaimers, and coverage determination letters, • Communicate clearly and promptly with insureds, agents, contractors, public adjusters, attorneys, and internal stakeholders, • Utilize remote inspection tools and independent adjusters as appropriate, • Establish and maintain accurate claim documentation, file notes, and reserves, • Identify and pursue subrogation and salvage recovery opportunities, • Manage disputed claims including AOBs, CRNs, NOIs, and complex scope or pricing disputes, • Prepare detailed claim summaries and reports for management and regulatory purposes, • Create and audit property damage estimates using Xactimate; continuously refine estimating proficiency, • Ensure compliance with applicable state insurance laws, regulatory requirements, and internal claims handling standards, • Provide professional, solutions-focused customer service while effectively managing conflict Minimum Qualifications • 5+ years of property claim experience as an adjuster with an insurance carrier, • Bachelor’s degree (BA/BS/BBA) or equivalent combination of education and relevant experience, • Strong knowledge of property and casualty insurance policies and claims handling principles, • Demonstrated experience investigating and adjusting residential and/or commercial property claims, • Demonstrated experience using Xactimate to write, review, and edit property damage estimates., • Strong analytical, investigative, and problem-solving skills, • Solid written and verbal communication skills, • Proficiency in Microsoft Office applications, including Excel, • Ability to manage multiple claims and competing priorities in a fast-paced environment, • Commitment to ethical standards, accuracy, and regulatory compliance, • Ability to maintain required adjuster licenses and continuing education Preferred Qualifications • Experience handling multi-state property claims, • Familiarity with Unfair/Fair Claims Practices and applicable insurance codes, • Experience managing litigated or complex property claims Skills & Competencies • Technical property damage assessment expertise, • Strong negotiation and conflict resolution skills, • High level of organization and file management discipline, • Sound judgment and coverage interpretation skills, • Collaborative team mindset, • Customer-focused approach balanced with risk management awareness What You Can Expect • A supportive, team-oriented culture, • Opportunities for cross-training and professional growth, • Recognition for accuracy, efficiency, and service excellence, • A workplace built on trust, integrity, and respect Apply today to begin your career with Stillwater Insurance Group. Employment offers are contingent upon successful completion of a background investigation and pre-employment drug screening. Stillwater Insurance Group is a drug-free workplace and an equal opportunity employer.

Job DescriptionPosition Overview The Manager, Revenue Operations serves as the operational leader responsible for end-to-end billing operations and revenue integrity across the organization. This role ensures accurate, timely revenue recognition and billing processes while maintaining rigorous controls and compliance standards. The position requires a strategic operator who can balance operational excellence with process innovation, driving both billing accuracy and operational efficiency. This role partners closely with Accounts Receivable, Accounting, Client Delivery, and IT teams to ensure seamless revenue operations and provide critical insights that support business decision-making and financial planning. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Key Responsibilities • Own and execute the complete monthly billing cycle, including invoice generation, approval workflows, and customer delivery., • Manage and oversee a fully remote team of approximately 15 team members, with 2 supervisors reporting directly, establishing clear expectations, driving accountability, and supporting ongoing team member development., • Ensure 100% on-time completion of billing cycles aligned to month-end close timelines., • Manage billing operations for multiple revenue streams., • Partner with Client Delivery to resolve billing disputes, invoice corrections, and customer escalations., • Maintain operational excellence through standardized processes, comprehensive documentation, and continuous monitoring., • Investigate and resolve billing discrepancies, revenue variances, and system integration issues., • Monitor unbilled accounts receivable and deferred revenue balances to ensure accuracy and completeness., • Execute monthly close activities including journal entries, account reconciliations, and variance analysis., • Maintain detailed audit trails and supporting documentation for all revenue transactions., • Develop and maintain revenue recognition policies aligned with ASC 606 and the company's business model., • Own billing system configuration and data integrity rules., • Lead cross-functional initiatives to improve revenue operations, including system implementations, process automation, and workflow optimization., • Collaborate with FP&A, Accounting, and Client Delivery teams to ensure seamless revenue operations, • Provide training and guidance to stakeholders on billing policies, system capabilities, and operational proceduresCompetencies, • Strategic Thinking., • Ownership mindset., • Results Driven., • Exceptional verbal and written communication skills., • Ability to foster collaboration within multiple teams., • Proactive and detail/results-oriented., • Ability to handle multiple projects in a fast paced and complex environment with short deadlines.Minimum Qualifications, • 3-7 years of Leadership Experience in revenue operations, billing operations, or financial operations roles., • Strong understanding of ASC 606 revenue recognition principles and practical application., • Proficiency with billing systems, ERP platforms, and CRM tools., • Advanced Excel skills including complex formulas, pivot tables, and data analysis., • Ability to manage competing priorities and meet strict deadlines.Education, • BS degree in Finance, Accounting, Business Administration or equivalent.Position Type and Expected Hours, • This is a full-time position. Days and hours of work are Monday through Friday, normal core business hours. Evening and weekend work may be required as job duties demand. Currently, the company offers a hybrid schedule of 3 days in the office and 2 days at home.Supervisory Responsibility, • 3-7 years of Leadership Experience, • Manage and oversee a fully remote team of approximately 15 team members, with 2 supervisors reporting directly, establishing clear expectations, driving accountability, and supporting ongoing team member development.Travel, • Not RequiredWhat’s In it for You, • Opportunity to leverage strong analytical and problem-solving skills to identify gaps, uncover insights, and drive continuous process improvements., • Health, dental, and vision insurance, • Competitive 401(k) matching, • Paid Time Off Compensation, • Good faith annual salary range for this position is $110,000 to $130,000 USD and is commensurate with experience and location. This position is eligible for a 10% discretionary bonus. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR SNMUS8kZJY

Job Description Job title: Director, Product Portfolio Growth Reports to: VP, Acquiring Business Optimization Department: Merchant Solutions Location: Remote Grade: 21 About Priority: Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter. We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities. At Priority, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive. About the role: The Director, Product Portfolio Growth is responsible for driving revenue growth, portfolio expansion, vendor strategy, and product rollout enablement across Priority’s internal and third party product ecosystem. This role will focus on optimizing product performance, identifying incremental revenue opportunities, managing strategic vendor relationships, and supporting the successful productization and rollout of new products, enhancements, and partner solutions. This leader will work cross functionally with Product, Sales, Operations, Marketing, Technology, Finance, and Customer Success teams to improve product adoption, accelerate growth initiatives, enhance operational readiness, and maximize portfolio profitability. The role serves as a key contributor in aligning strategic product initiatives with scalable execution and long term business growth. Key Responsibilities Product Portfolio Growth & Revenue Optimization Manage and support the growth strategy for Priority’s internal and third party product portfolio. Identify opportunities to drive incremental revenue, product adoption, cross sell, retention, and customer expansion across the product ecosystem. Develop and execute revenue optimization initiatives tied to pricing, packaging, product positioning, lifecycle engagement, and portfolio performance. Analyze portfolio performance, product utilization, customer trends, and market opportunities to identify areas for growth and optimization. Partner with Sales, Product, and Revenue Operations teams to improve product penetration and overall portfolio performance. Support development of business cases, revenue forecasts, ROI analysis, and growth strategies for new initiatives and partnerships. Contribute to strategic planning efforts focused on product expansion and long term revenue growth. Vendor & Strategic Partner Management Serve as the primary relationship manager for key third party vendors, technology partners, and strategic product providers. Manage ongoing vendor performance, operational alignment, escalations, and partnership governance. Support commercial discussions, pricing strategy, contract alignment, and partnership negotiations in collaboration with Legal, Finance, and Product teams. Establish and manage vendor performance metrics, business reviews, operational scorecards, and growth targets. Evaluate new partnership opportunities that align with Priority’s strategic growth objectives. Drive accountability for vendor service levels, implementation support, operational performance, and revenue contribution. Productization & Rollout Enablement Support the productization and operational readiness of new products, integrations, enhancements, and strategic initiatives. Partner with Product, GTM, Operations, Sales Enablement, and Customer Success teams to support successful product launches and scalable rollout execution. Assist in developing launch readiness plans, onboarding requirements, operational workflows, sales enablement materials, and support processes. Coordinate cross functional execution activities related to product rollout, implementation readiness, training, support models, and activation planning. Help standardize product rollout and launch governance processes across the organization. Support milestone tracking, risk identification, dependency management, and rollout coordination for strategic initiatives. Cross Functional Leadership & Business Alignment Collaborate with Product, Sales, Marketing, Operations, Finance, and Technology teams to align priorities and drive execution of strategic growth initiatives. Support executive reporting, KPI tracking, portfolio analytics, and performance reviews related to product growth and partner performance. Help establish scalable operational processes and governance frameworks supporting product lifecycle management and portfolio optimization. Serve as a liaison between internal stakeholders and external partners to ensure alignment, execution continuity, and successful delivery. Contribute to broader Business Optimization initiatives focused on growth, operational efficiency, and customer experience improvements. Qualifications 7+ years of experience in product portfolio management, product operations, revenue optimization, partner management, commercialization support, or related functions. Experience managing third party vendors, strategic partnerships, and product ecosystems within fintech, payments, SaaS, or technology organizations preferred. Strong understanding of product rollouts, operational readiness, and go to market support processes. Proven ability to drive product adoption, revenue growth, and portfolio expansion initiatives. Strong analytical, financial modeling, and strategic planning skills. Excellent communication, stakeholder management, and executive presentation capabilities. Experience working within Salesforce, reporting platforms, and cross functional operational environments preferred. Ability to manage multiple initiatives in a fast paced and evolving environment. Success Metrics Growth in product adoption, utilization, and portfolio revenue. Increased cross sell performance and customer product penetration. Expansion and optimization of third party product and partner revenue contribution. Successful operational readiness and execution of product rollouts and enhancements. Improved vendor accountability, operational performance, and strategic alignment. Enhanced visibility into portfolio performance through KPI reporting and analytics. Preferred Leadership Attributes Strategic thinker with strong execution and operational alignment capabilities. Collaborative and highly cross functional leadership style. Data driven decision maker with strong business and financial acumen. Strong organizational and relationship management skills. Comfortable operating in high growth, evolving, and transformational environments. Work Environment & Culture: We believe that performance and experience go hand in hand - an exceptional employee experience is earned through contribution. We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie. Our culture is built for those who want to make an impact. We challenge each other to grow, celebrate progress, and support one another through shared goals and real connection. Whether you're building technology, serving clients, or supporting internal teams, you’ll be part of a company that empowers you to perform at your best and be known for results. Compensation and Benefits: Compensation range: $160k-$190k We invest in the whole employee - personally and professionally. Our benefits package is designed to support your well-being, growth, and success - both inside and outside of work. Financial Wellness Bonus programs Financial wellness resources and employee discount programs Health & Well-being Medical, dental, and vision coverage Mental health support for employees and dependents through Lyra Health Family planning and women’s health benefits through Carrot Gym membership reimbursement and virtual wellness programs (including yoga) Time Off 3 weeks PTO to start, with unlimited PTO after year one Growth & Development Education expense reimbursement Leadership development programs Certified Payments Professional (CPP) certification support We believe great performance starts with feeling supported - and we’ve built our benefits with that in mind. Traditional Physical Requirements: Requires prolonged sitting, standing, bending, stooping and stretching. Requires the ability to lift 10 pounds. Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction). Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.

Job Description What We Offer: • The ability to design your career with a hybrid work model, combining remote flexibility with in-person training, team collaboration, and ongoing support from a Forbes-recognized insurance organization, • A comprehensive benefits package, including medical, dental, and vision coverage; a 401(k) with company participation; and group life insurance, • A training stipend plus performance-based incentive opportunities, • Company-sponsored licensing, education, and professional development, • Clear pathways for career advancement, including opportunities to grow into leadership roles Applicants must be within commuting distance of Hauppauge, NY. Compensation: $100,000 OTE Responsibilities: Client Relationship Management • Build and maintain long-term client relationships through consistent communication and regular review meetings, • Lead discovery conversations to understand clients’ financial objectives, risk tolerance, and personal priorities, • Deliver clear, confident, and compliant financial guidance tailored to client needs Financial Planning & Analysis • Analyze client financial information to develop comprehensive, personalized financial plans, • Provide guidance on retirement planning, investment strategies, tax-efficient solutions, education funding, risk management, and estate planning, • Prepare and present financial plan recommendations, including ongoing performance reviews Sales & Business Development • Identify new client opportunities through referrals, networking, and community engagement, • Recommend tailored investment and insurance solutions to meet individual client goals, • Consistently meet or exceed activity, growth, and revenue targets Compliance & Documentation • Ensure accurate and timely documentation in compliance with SEC, FINRA, and internal policies, • Stay up to date on market trends, product offerings, and regulatory changes, • Keep licensing up to date Qualifications: Required Qualifications • Active Series 7 and 66 licenses (or Series 65/63 combination), or equivalent state insurance and securities licenses, • Bachelor’s degree in finance, business, economics, or a related field, or equivalent professional experience, • Minimum of 2 years of experience as a financial advisor, financial planner, or in a similar financial services role, • Strong understanding of investment products, financial planning principles, and regulatory requirements, • Excellent communication, presentation, and client relationship management skills, • Must be able to attend all in-office meetings and events Preferred Qualifications • CFP, ChFC, or progress toward obtaining a professional designation, • Experience with CRM systems and financial planning software, • Existing book of business (preferred but not required) About Company • With a strong partner with over 175 Years of stability. A legacy of helping families and businesses since 1848., • Fortune 500 Company - Backed by the strength and support of a nationally recognized company., • Forbes America's Best Insurance Companies Permanent Life 2025., • Mission Driven - "Do good. Be good. Make good."

Job Description Cyber Security Engineer WHO WE’RE LOOKING FOR We build our culture one hire at a time. Our tireless pursuit of providing our partners with world-class management solutions starts with talking to you. Our goal is simple. We want to build great teams that can help our partners focus on delivering exceptional eye care: the kind of teams people want to be a part of, and the kind of teams our patients can’t live without. We want to learn more about you and the kind of team culture you can help us create. We’re interested in your relevant skills and what you can do. We’re even more interested in your positive attitude and flexible mindset. THE OPPORTUNITY AT HAND The Senior Security Engineer will work within Spectrum Vision’s Information Technology organization to ensure the ongoing protection of the applications, systems, network, physical assets, and data of the company and that they are operated under continued alignment with Information Risk and Security policies, standards, and compliance requirements. This will be achieved by ensuring the security tools and processes designed to protect the company’s data, systems, and network are working effectively together. This role is a technical engineering and operations position requiring superior technical design and process-building skills with the ability to advocate and influence positive transformation within the broader IT organization. OUR EXPECTATIONS OF YOU • Must be able to identify and spotlight vulnerabilities on on-premises and remote networks (including cloud operating environments), correct problems, and prevent security breaches, • Develop systems and processes for information risk and security leading practices throughout the company, • requirements and select security technology through RFP / RFI processes, • technical security standards aligned to Information Security policy and client requirements, • Key Risk Indicators and Key Performance Indicators for Security Operations services; monitors for effectiveness and develops performance improvements when necessary., • and Maintain Security Incident Response capabilities and plans and Business Continuity plans, • systems for potential vulnerabilities, • of penetration testing, network security, and the techniques used to expose and correct security flaws, • for proper management of patches to defray business impact while keeping security protocols up-to-date, • computer networks and systems for threats and security breaches, • security incident response and prepare reports on security incidents, • maintains, and implements vendor security assessment plans and conducts vendor security reviews to ensure COMPANY security policies, standards, and external compliance requirements are being met, • draft and development of vendor security related policies, standards, guidelines, procedures, and requirements, • with other security organization members on cross-business / cross-functional opportunities WHAT YOU'LL NEED TO SUCCEED • Bachelor’s degree in related field, • Must have a broad understanding of security technologies including but not limited to firewalls, vulnerability and compliance management solutions, logging and security incident and event management (SIEM) , secure access service edge (SASE) endpoint security, and cloud posture management, and cloud security, • think creatively and innovatively about the information risk and security solutions that can keep data safe while still allowing a business to successful, • have experience in working with regulations and compliance requirements including HIPAA, HITRUST, NIST CSF, ISO 2700x, SSAE-16 (SOC 1, SOC2, SOC3), EU Data Privacy and Security, Privacy Shield, and others, • have experience in developing, executing, and maintaining Security audit plans, audit standards, and vendor security reviews, • have experience in identifying cultural and educational requirements for a diverse population and effectively able communicate audit and technical concepts to them, • are an excellent written and verbal communicator, • proficient with Microsoft Office Suite (Word, Excel, Power Point), • highly collaborative with the ability to properly handle confidential information, • work well independently and in a team environment, and work well in a matrix environment, • able to multi-task, prioritize and meet deadlines, • handle stress well and are comfortable in a high volume environment, • have flexibility and willingness to participate in the work processes of an international organization, including conference calls scheduled to accommodate global time zones Industry Certifications (Must be able to obtain one or more within 18 months if not currently certified): • Information Systems Auditor (CISA), • Information Systems Security Professional (CISSP), • in Risk and Information Systems Controls (CRISC), • Information Security Manager (CISM) WHO WE ARE We’re a leading management services organization proudly serving ophthalmology practices and ambulatory surgery centers throughout the Mid-Atlantic and New England regions. We work tirelessly to provide our partners with access to world-class management solutions—including human resources, marketing and patient retention services, finance and accounting services, payroll management, and information technology—so our partners can focus on delivering exceptional eye care. Our leadership team is composed of some of the most experienced individuals in the eye care business. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors and other medical professionals. Our brands include OCLI Vision, Ophthalmic Consultants of Connecticut, Island Eye Surgicenter, New Vision Cataract Center and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com. Job Summary: This role offers the opportunity to work alongside an experienced Team Leader within the Sports and Entertainment segment. You will be responsible for working with Advisors/Client Executives and Account Executives to service client accounts. You will be responsible for managing your book of business; this includes administrative and operational aspects to do so. Your book of business can include large lines and layered accounts. You will partner with the Team Leader to deliver high-quality service and strategic support for a portfolio of commercial insurance clients. This is a full-time position with a hybrid schedule from our Plainview, Long Island office. We may consider a remote or hybrid schedule in one of our other East-coast offices/cities, at our discretion, and for well-qualified candidates demonstrating a high level of product fluency. Title and salary will be commensurate with knowledge and experience. Essential Duties and Responsibilities: • Manage day-to-day servicing for an assigned set of client accounts, including extensive verbal, electronic, and written communication., • Manage an assigned book of business, as applicable., • Maintain proactive, professional relationships with carrier and client contacts., • You may be responsible for leading client meetings for assigned accounts, as needed., • Manage the renewal and marketing process from start to finish in partnership with the Team Leader., • Communicate directly with clients and carriers in collaboration with the Team Leader., • Create and maintain client files in accordance with established office procedures., • Maintain accurate client policy records in the agency management system., • Negotiate submissions directly with carriers, as appropriate., • Lead reviews of proposals and carrier source documents to confirm accuracy and completeness., • Maintain accurate documentation and follow-up processes to ensure policies, endorsements, and other deliverables are received and processed as requested., • Serve as the first point of contact for billing questions from clients and carrier personnel; coordinate with Accounting Department as needed. Knowledge, Skills, and/or Abilities: • Demonstrated client service to establish and maintain effective relationships. Demonstrate strong business writing skills through relevant work and knowledge assessments., • Experience with EPIC (agency management system) preferred., • Intermediate level of experience with Microsoft Office (Word, Excel, and Outlook)., • Excellent written communication skills – writes clearly; edits work for spelling and grammar; varies writing style to meet needs; presents numeric data effectively., • Ability to organize, prioritize, and manage multiple deadlines in a fast-paced environment. Ability to handle situations in a calm, courteous and professional manner., • Sharp attention to detail, decision-making skills, problem resolution and strong negotiation skills., • Sound judgment with the ability to make independent decisions within established guidelines., • Flexibility and adaptability to changing priorities, deadlines, and technology., • Ability to successfully interact with a variety of people and function well both in a team environment and autonomously, • Ability to work additional hours as needed to meet client and business deadlines. Must be able to accommodate minimal travel if required., • When working from home, you must maintain a confidential workspace and high-speed internet. Education and/or Experience: • 5+ years of commercial lines insurance servicing experience preferred., • Recent experience in a retail insurance brokerage environment required., • Bachelor’s degree (BA/BS) preferred; high school diploma or equivalent required., • Keen ability to understand and assess policy forms and endorsements Certificates, Licenses, Registration: • Property & Casualty broker’s license required upon hire. What We Offer:  We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $81,000 – $150,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. NFP and You... Better Together!  NFP is an inclusive Equal Employment Opportunity employer

AML/BSA program evaluation) - Provide structured feedback on AI accuracy in areas such as regulatory standards (FINRA, OCC, FFIEC, FDA, SEC, GDPR, HIPAA), risk frameworks (COSO, ISO 31000), and industry-specific compliance terminology - Collaborate asynchronously with research teams to refine evalua

Working at Purolator International is more than a job. It's an opportunity to be part of a winning team and to contribute to the success of our growing company. Purolator International is a leading U.S. based supply chain logistics solutions provider specializing in the air and ground forwarding of express, freight and parcel shipments, customs brokerage, and fulfillment and delivery services to, from and within North America. We are a subsidiary of Purolator Inc., Canada's largest leading integrated freight, package, and logistics solutions provider. You can learn more about us on and . When we say we're the best, we're not just tooting our own horn. We're incredibly proud of the many _ we've won for shipping to, from, and within Canada. Purolator International provides a "Best in Class" Total Rewards package to employees and their families. • Competitive Base Salary, • Quarterly Sales Incentive Bonus Plan, • Sales Awards and Recognitions, • Medical & Prescription Drugs (80%+ premium paid by Employer), • Employer Funded Health Savings Account (H.S.A), • Dental and Vision plans, • Employer funded Short/Long Term Disability & Life Insurance, • Accident, Hospital & Critical Illness Plans, • Retirement Plan Employer Contribution (50% Match up to 8% of Your Eligible Salary), • Paid Time Off Including: 15 Vacation Days, 10 Sick Days, 4 Personal Days, • Paid Holidays, • 100% Paid Extended Parental/Maternity Leave Program, • 100% subsidized pay Military/Reserves Leave Program, • Tuition Assistance, • Wellness Program, • Identify Theft Protection Discount Program, • Pet Insurance Discount Program We also offer social responsibility initiatives covering a wide range of business aspects and employee relationships such as supporting local communities, educating, and empowering workers, promoting gender equality and minorities, reducing our footprint, etc. Purolator International is seeking aStrategic Sales Executiveto drive netnew business growth within theHealthcare vertical. This role is designed for a selfdirected, strategic sales professional who thrives in complex, solutionbased selling and is motivated by building new customer relationships and longterm value.This position focuses on identifying, developing, and closing highimpact transportation and supply chain opportunities with healthcare organizations across North America, including providers, health systems, pharmacies, distributors, and medical supply organizations. Success in this role comes from deep vertical knowledge, strong executive presence, and the ability to connect logistics and supply chain solutions to measurable business outcomes. • Own and grow anew business pipelinewithin the Healthcare vertical through selfgenerated prospecting and strategic outreach, • Develop customized,valuebased solutionsacross Courier, LTL, CrossBorder, Logistics, and Supply Chain services, • Engage seniorlevel and executive stakeholders to understand operational, financial, and clinical supply chain needs, • Lead complex, multiyear sales cycles by translating logistics solutions into business and financial impact, • Build and maintain strong relationships across clinical, supply chain, pharmacy, and executive leadership teams, • Collaborate crossfunctionally with Operations, Logistics, Revenue Management, Legal, Finance, and Marketing to close opportunities, • Leverage data, AI tools, and socialselling strategiesto identify highvalue targets and personalize engagement, • Attend healthcare industry events, conferences, and trade shows to generate leads and maintain market fluency, • Maintain accurate forecasting, pipeline management, and account plans within CRM tools, • Proven experience selling to or supporting healthcare organizations, such as:, • Health systems, hospitals, IDNs, • Pharmacies or pharmaceutical distribution, • Medical devices, diagnostics, or healthcare supply chain stakeholders, • Strong understanding of healthcare supply chain complexity, including timecritical deliveries, compliance, and operational risk, • Comfort engaging with healthcare executives and crossfunctional decisionmakers, • 5+ years of progressive experience inbusiness development, enterprise sales, or strategic account acquisition, • Demonstrated success inhunterled, netnew logo acquisition, • Strong background insolution selling and valuebased sales methodologies, • Financial acumen with the ability to connect solutions to revenue, cost, and operational efficiency, • Experience managing long, complex sales cycles with enterprise or multinational customers, • Proficiency with CRM platforms (e.g., Salesforce), forecasting, and pipeline management, • Excellent communication, negotiation, and executivelevel presentation skills, • Ability to work independently while collaborating across internal teams Preferred Qualifications • Postsecondary degree or equivalent professional experience, • Experience in logistics, transportation, healthcare supply chain, or regulated industries, • Exposure to AIenabled prospecting or datadriven selling tools, • Opportunity to build and own a highimpact healthcare sales portfolio, • Industryleading logistics and supply chain solutions, • Collaborative, crossfunctional sales environment, • Competitive compensation with performancebased upside #LI-Remote To support state laws, the base pay range for this role is $88,000 - $110,000. Pay within this range varies by work location and may also depend on various factors such as job-related knowledge, and relevant skills and experience. Purolator International values diverse perspective and life experiences. Purolator International encourages candidates of all backgrounds to apply, including people of color, immigrants, refugees, women, people who identify as LGBTQ, people with disabilities, veterans, and those with diverse life experiences. Candidates applying will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you require an accommodation during the recruitment process, we will work with you to meet your needs. Purolator International participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program www.e-verify.gov. Any offer of employment is contingent upon the results of the Company's lawful preemployment checks, which may include background and reference checks, in compliance with applicable federal, state and local law.

Job Location(s) US-NY-Old Westbury Job ID 2026-4504 Division Networks, Systems & Telecommunications. Position Type Staff Type Regular Full-Time Category Information Technology Work Mode Hybrid New York Institute of Technology's six schools and colleges offer undergraduate, graduate, and professional degree programs in in-demand disciplines including computer science, data science, and cybersecurity; biology, health professions, and medicine; architecture and design; engineering; IT and digital technologies; management; and energy and sustainability. A nonprofit, independent, private, and nonsectarian institute of higher education founded in 1955, it welcomes nearly 8,000 students worldwide. The university has campuses in New York City and Long Island, New York; Jonesboro, Arkansas; and Vancouver, British Columbia, as well as programs around the world. More than 112,000 alumni are part of an engaged network of physicians, architects, scientists, engineers, business leaders, digital artists, and healthcare professionals. Together, the university's community of doers, makers, healers, and innovators empowers graduates to change the world, solve 21st-century challenges, and reinvent the future. For more information, visit nyit.edu. New York Tech is seeking an AI Enablement & Solutions Specialist to accelerate the responsible adoption of AI across the university. This role pairs consultative partnership with hands-on technical support to identify, pilot, implement, and sustain AI-enabled solutions that improve operations, enhance academic and advising support, and enrich the overall student experience. The AI Enablement & Solutions Specialist evaluates emerging capabilities, runs pilots and proof-of-concepts, and supports solutions through deployment and steady-state operations. This position defines success metrics and reports ROI (e.g., time saved, cost avoided, adoption rates, enhanced service quality, and risk reduction) while ensuring alignment with data governance, security/privacy/compliance, and ethical best practices. This position is eligible for a hybrid/remote work arrangement, with flexibility to work remotely and onsite at our Old Westbury office in accordance with New York Tech's remote work policy. Partner closely with academic and administrative departments to understand their goals, challenges, and concerns, and to identify where AI can thoughtfully add value-with an emphasis on improving efficiency, decisionmaking, and student success. • Identify, assess, and help prioritize AI use cases that balance innovation with institutional risk, ensuring solutions are appropriate, feasible, and aligned with university needs., • Collaborate with IT colleagues to design, pilot, and evaluate AI-enabled solutions, including configuration and integrations with existing systems and platforms, while ensuring data quality, security, and reliability., • Serve as a trusted advisor on AI best practices, helping campus partners understand what is possible, what is appropriate, and what requires caution, especially when working with sensitive or regulated data., • Work closely with legal, compliance, and data governance partners to assess risks, protect institutional and student data, and ensure AI solutions meet privacy, security, and regulatory requirements., • Lead or support the full lifecycle of AI initiatives-from exploration and proof-of-concept through implementation, change management, and adoption-providing hands-on assistance with setup, testing, troubleshooting, documentation, and operational handoff., • Conduct feasibility assessments and post-implementation reviews to evaluate outcomes against defined metrics, gather feedback, and inform continuous improvement., • Define success metrics and baselines for AI initiatives (e.g., cycle time, workload reduction, cost avoidance, service levels, satisfaction, adoption/usage, and compliance/risk indicators) and measure ROI through post-implementation reporting and continuous optimization., • Provide direct, hands-on support to campus partners during and after deployments (e.g., guided onboarding, testing, issue triage, and coordination with vendors and internal support teams) to ensure solutions are adopted and sustained., • Help build campus understanding and confidence around AI by developing and delivering training sessions, workshops, and documentation that promote responsible use, adherence to data governance requirements, privacy awareness, and ethical considerations., • Translate complex AI concepts into clear, accessible language for audiences with varying levels of technical expertise., • Stay informed about emerging AI trends and tools, bringing forward ideas that are forwardlooking yet practical., • Contribute to the development of a measured, strategic roadmap for integrating AI into university systems and processes, prioritizing initiatives that deliver clear value while protecting data and minimizing risk., • Bachelor's degree in computer science, information technology, artificial intelligence, data science or related field. Master's degree preferred., • At least 1- 2 years of experience designing and implementing AI and/or data solutions, preferably in a higher education; preference will be given to candidates with AI project support experience or other technical consulting roles of similar scope and impact., • Strong knowledge of applied AI/ML, including natural language processing and common higher education use cases., • Experience assessing stakeholder needs, defining scopes, and delivering AI initiatives; understanding of IT infrastructure and data governance., • Experience driving enablement and adoption for new tools (communications, training, and change management)., • Hands-on experience supporting AI solutions from implementation through steady state (configuration/testing, troubleshooting, onboarding/documentation), coordinating with vendors and internal teams as needed., • Project management skills to manage competing priorities, meet deadlines, and drive change through to completion., • Strong analytical and problem solving skills, with sound judgment and a practical approach to solution design., • Knowledge of AI ethics, privacy (e.g., FERPA and applicable state regulations), and information security best practices., • Collaborative, customer oriented approach; able to learn new tools quickly and work effectively with cross functional partners., • Strong written and verbal communication skills; able to translate technical concepts for non-technical audiences. New York Institute of Technology offers numerous opportunities to enhance personal and professional growth and provides employees with a competitive compensation and benefits program inclusive of generous paid time off, holidays, tuition remission, and retirement plans with employer contributions. New York Institute of Technology is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. In compliance with local legislation as well as to provide greater transparency to candidates, the annual base salary range for this position is listed. New York Tech considers factors such as (but not limited to) scope and responsibilities of the position, candidate experience/expertise, education/training, key skills, geographic location, internal peer equity as well as market, organizational considerations and/or applicable collective bargaining agreement when extending an offer. USD $110,000.00/Yr. USD $130,000.00/Yr.

Job DescriptionDescription: Location: Central - East US / Hybrid Reports To: VP SI About GenServe GenServe, LLC is the nation’s leading independent provider of scheduled and emergency power generator maintenance, repair, and sales. We serve commercial customers across various industries throughout the United States. Headquartered in Plainview, NY—with branch offices in New Jersey, Pennsylvania, Illinois, Florida, California, and Texas—GenServe continues to accelerate its growth through organic expansion and strategic acquisitions. Established in 1990, GenServe has the largest team of EGSA-certified technicians in the Northeast and is expanding rapidly into new markets. Our robust service platform provides a one-stop shop for all commercial generator maintenance needs. Position Summary The East Coast Operations Director leads all field service, maintenance, project deployment, and customer support operations for Uninterruptible Power Supply (UPS) systems across the eastern United States. This senior leadership role is responsible for the performance, reliability, and growth of a complex multi-state service organization supporting data centers, healthcare facilities, financial institutions, government agencies, and other mission-critical environments. The Director oversees a team of field service engineers, project managers, and technical specialists, ensuring that all UPS installations, preventive maintenance programs, and emergency response activities meet the highest standards of quality, safety, and customer satisfaction. Key Responsibilities Field Service Operations & Technical Delivery • Direct all UPS field service activities across the East Coast region, including installations, commissioning, preventive maintenance (PM), corrective maintenance, and emergency response for systems ranging from small-frame single-phase units to large-scale three-phase systems (10 kVA–4+ MVA)., • Establish regional service dispatch protocols, technician routing strategies, and SLA compliance frameworks to meet contracted response time obligations (e.g., 4-hour, 8-hour, next business day)., • Oversee management of battery replacement programs, capacitor aging schedules, firmware upgrades, and load bank testing across the regional install base., • Ensure technical readiness of all field service engineers through structured training, OEM certification tracking, and competency assessments., • Coordinate with the NOC (Network Operations Center) and remote monitoring teams to proactively identify at-risk systems and dispatch field resources accordingly. People Leadership & Workforce Development • Lead, mentor, and develop a regional team of District Service Managers, Field Service Engineers (FSEs), Project Managers, and Service Coordinators., • Define staffing models and headcount plans to support regional growth, contract expansion, and seasonal demand fluctuations., • Drive a culture of technical excellence, continuous learning, and customer-first service delivery., • Manage performance cycles, talent reviews, compensation recommendations, and succession planning for key regional roles., • Partner with Talent Acquisition to recruit licensed electricians, power electronics technicians, and experienced UPS service engineers. Customer Relationship Management • Serve as the executive escalation point for major regional accounts, including Tier 1 data centers, hospital systems, utilities, and federal government clients., • Conduct executive business reviews (EBRs) with key accounts, presenting performance metrics, reliability trends, and roadmap recommendations., • Collaborate with the Sales and Account Management teams to drive service contract renewals, upsells (extended warranties, monitoring, battery programs), and new logo acquisition., • Manage customer satisfaction (CSAT/NPS) programs and drive root cause analysis and corrective actions for service failures or SLA misses. Project & Program Management • Oversee the execution of large-scale UPS installation and infrastructure upgrade projects across the East Coast, from pre-sale engineering review through commissioning and customer acceptance., • Manage project portfolios with combined contract values exceeding $50M annually, ensuring on-time, on-budget delivery., • Coordinate with internal engineering, logistics, procurement, and subcontractor networks to support complex multi-site deployments., • Lead risk identification, mitigation planning, and change order management for complex projects. Financial Performance & P&L Accountability • Own the East Coast service P&L, including revenue recognition, labor cost management, parts and materials margin, and overhead control., • Drive profitable growth through service contract expansion, T&M revenue optimization, and parts/battery sales., • Identify and execute cost efficiency initiatives without compromising safety, quality, or response times. Safety, Compliance & Quality • Enforce a rigorous electrical safety culture consistent with NFPA 70E, OSHA 1910 (General Industry), and company safety policies — including arc flash PPE protocols, lockout/tagout (LOTO) procedures, and confined space entry., • Ensure all regional operations comply with NEC, IEEE, IEC, and relevant local electrical codes, as well as environmental regulations governing battery handling and disposal (EPA/DOT)., • Lead incident investigations, near-miss reporting, and corrective action programs; report safety metrics to senior leadership monthly., • Maintain quality standards aligned with ISO 9001 or equivalent frameworks across all service and project delivery activities. Requirements: Qualifications • 10+ years of experience in UPS systems, critical power infrastructure, or power electronics field service/operations., • 5+ years in a senior operations management or multi-site leadership role with direct P&L accountability., • Deep technical knowledge of single-phase and three-phase UPS topologies (double-conversion online, line-interactive, modular), including leading OEM platforms such as Eaton, Vertiv (Liebert/Chloride), Schneider Electric (APC), ABB, and Emerson., • Demonstrated experience managing field service organizations supporting data centers, healthcare, financial, or critical government infrastructure., • Proven expertise in VRLA, Li-ion, and NiCd battery management — including capacity testing, replacement programs, and lifecycle planning., • Strong understanding of NFPA 70E electrical safety, LOTO, arc flash hazard analysis, and related compliance requirements., • Experience with service management platforms (ServiceMax, Salesforce Field Service, SAP FSM, or equivalent). Preferred Skills • Experience in the data center, utility, or healthcare power industry., • Knowledge of major UPS brands (Eaton, APC, Vertiv/Liebert, Schneider Electric)., • Ability to read one-line diagrams and technical schematics. Working Conditions • This is a national role requiring coordination across multiple time zones., • Fast-paced environment with strict deadlines.

Job DescriptionDescription: Who we are: nimble solutions is a leading provider of revenue cycle management solutions for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burden, and improve financial outcomes. Join more than 1,100 surgical organizations that trust nimble solutions and its advisors to bring deep insights and actionable intelligence to maximize their revenue cycle. The Subject Matter Expert (SME) for Dispute Resolution is a strategic individual contributor responsible for providing deep expertise across all aspects of independent dispute resolution billing, payment dispute resolution, and Independent Dispute Resolution (IDR) arbitration processes. This role requires a proven expert who can drive operational excellence, optimize reimbursement strategies, minimize revenue leakage, and ensure regulatory compliance in an increasingly complex healthcare payment landscape. The SME will work closely with cross-functional teams and leadership to advance nimble's independent dispute resolution business solutions. Subject Matter Expertise & Thought Leadership • Serve as the primary subject matter expert for Independent Dispute Resolution, all aspects of the No Surprise Act, and state and federal Independent Dispute Resolution processes and regulations, • Provide expert guidance on independent dispute resolution, payment dispute resolution, payer relationship strategies, and negotiation approaches to maximize appropriate reimbursement, • Stay current on industry trends, regulatory changes, and emerging best practices in independent dispute resolution, revenue cycle management, and dispute resolution, • Provides consultative services to clients who receive nimble IDR services, • Provide sales support for future clients related to nimble IDR services Strategic Analysis & Process Improvement • Analyze complex independent dispute resolution scenarios and provide strategic recommendations to improvethe market competitiveness of current solutions, • Identify continuous improvement opportunities and recommend strategies to enhance productivity and quality metrics, • Utilize strong analytic skills to assess process effectiveness and lead process improvement initiatives, • Develop data-driven recommendations and performance metrics to support operational excellence, • Recommend strategies and tactics designed to positively impact key drivers such as price, risk profile, utilization, and revenue optimization Stakeholder Collaboration & Support • Collaborate with senior management and internal stakeholders across multiple departments, including Executive Leadership, Legal, HR, Finance, and Technology teams, • Work across the organization to support the development of comprehensive independent dispute resolution RCM solutions, • Partner with other lines of business to drive organizational efficiencies and alignment, • Support the development of infrastructure for future growth and contribute to the cultural shift toward streamlined, technology-enabled processes, • Assist in the sales process by providing subject matter expertise to support sales, growth, and market share objectives, • Solution Development & Client Support, • Contribute to the development, communication, and implementation of effective growth strategies for the independent dispute resolution Payer Strategy solution, • Support the creation and refinement of operational processes designed to accommodate rapid growth objectives, • Provide expert consultation to address client needs and support the development of deep client relationships, • Participate in the development of new payer strategy solutions to better support clients and ensure smooth delivery of innovative solutions, • Ensure all recommendations and solutions comply with HIPAA, HITECH, and patient confidentiality policies. Documentation & Communication • Develop and deliver expert-level presentations and communications to diverse audiences, including clients, leadership, and cross-functional teams, • Create comprehensive documentation of best practices, processes, and regulatory requirements, • Provide timely and helpful information to stakeholders across the organization, • Represent the company's expertise with clients and business partners as needed Requirements: • Juris Doctorate Degree -Preferred, but equivalent expertise and experience considered, • Minimum of 5 years of hands-on experience in healthcare related regulatory space, • 2 years of experience with independent dispute resolution processes for providers or payers, • Strong analytic skills and proven success leading or supporting process improvement initiatives and project management, • Advanced knowledge of the revenue cycle required; experience with ASC billing preferred, • Experience in a complex healthcare environment with exposure to strategic planning and operational excellence Specialized Knowledge / Skills: • Deep subject matter expertise in independent dispute resolution billing, all aspects of the No Surprise Act, and state and federal Independent Dispute Resolution processes and regulations, • Proven experience and expertise in supporting organizational transformation and strategic alignment initiatives, • Experience contributing to product development, new product launches, and innovative solution design, • Demonstrated experience in financial analysis and planning, • Strong ability to identify and address client needs and support relationship development, • Intermediate to advanced level of expertise with Microsoft Office Suite and data analysis tools, • Knowledge of and ability to comply with HIPAA, HITECH, and patient confidentiality policies Key Competencies Drives Results. Consistently achieves results, even under difficult circumstances. Takes initiative and readily tackles challenges. Identifies and seizes new opportunities. Persists despite setbacks or obstacles Communicates Effectively. Develops and delivers communications that convey a clear understanding of the unique needs of different audiences. Provides timely and helpful information across the organization. Encourages open expressions of diverse ideas and opinions. Adapts communication style to fit the situation Quality Decision-making. Makes sound recommendations, even in the absence of complete information. Consider all relevant factors and use appropriate decision-making criteria and principles. Shows courage in speaking up and driving appropriate recommendations based on sound risk/reward analysis Client Centricity. Gains insight into customer needs. Identifies opportunities that benefit the customer. Contributes to solutions that meet customer expectations. Collaboration & Influence. Works effectively across organizational boundaries. Build strong working relationships. Influences without direct authority. Partners effectively with diverse teams Location Open to remote or in-office position (New York City) Reports to senior leadership in the IDR business Role requires travel to clients and company offices, approximately <20%

Job DescriptionDesktop & Imaging Solutions Engineer We're seeking a highly skilled and self-motivated Desktop Engineer to play a pivotal role in our IT operations. This is a hybrid role based in Melville, NY, with a critical focus on remote imaging solutions, while also serving as a key resource in end-user support and service delivery. This role combines Level 1 (L1) end-user support via Jira Service Management (JSM) tickets with Level 2 (L2) technical escalation support, ensuring a seamless, high-quality support experience for our global workforce. You will be equally comfortable managing frontline user requests as you are solving complex technical issues. In this hardware-centric role, you'll be the expert behind our imaging solutions, from building and deploying new images to ensuring software security and optimal functionality across our enterprise. You'll also play a critical role in triaging, resolving, and escalating service requests, ensuring timely resolution and excellent user satisfaction. What You'll Do:Deliver End-User Support Excellence (L1 & L2): • Serve as a primary point of contact for L1 end-user support via Jira Service Management (JSM), handling ticket intake, triage, and resolution., • Provide prompt, professional, and customer-focused support for hardware, software, and access-related issues., • Resolve L1 issues independently and escalate more complex problems appropriately, while maintaining ownership through resolution., • Deliver Level 2 support for escalated issues, including in-depth troubleshooting across desktops, laptops, mobile devices, printers, and applications., • Ensure adherence to SLAs and ticket quality standards, including proper documentation, categorization, and communication.Own Our Imaging Solutions:, • Lead the creation, maintenance, and deployment of primary images from bare metal as new hardware models emerge., • Ensure secure, standardized, and efficient software distribution across the organization.Master Remote Troubleshooting:, • Diagnose and resolve issues using advanced remote support tools and techniques, minimizing downtime for remote employees., • Support a distributed workforce with a strong focus on first-contact resolution where possible.Be the Go-To for Support:, • Act as a trusted escalation point for complex technical issues beyond L1 capabilities., • Partner with other IT teams to resolve cross-functional issues efficiently.Fortify Our Security:, • Respond to alerts from SIEM and endpoint protection platforms., • Assist in endpoint hardening, patching, and vulnerability remediation.Optimize & Improve Service Delivery:, • Identify trends in ticket volume and recurring issues and recommend improvements to reduce incidents., • Continuously improve support workflows, automation opportunities, and knowledge base content.Maintain Precision:, • Track and update all incidents and service requests in Jira Service Management., • Maintain accurate documentation, asset inventory, and system records.Empower Our Users:, • Provide support for Office 365 applications, including CoPilot, Entra and Intune., • Manage user accounts, permissions, and access requests (Active Directory experience required), • Develop and maintain end-user documentation and self-service knowledge articles.Collaborate & Grow:, • Work effectively under pressure in a fast-paced environment., • Collaborate across IT and business teams., • Provide occasional after-hours support when required.What You'll Bring:, • 5+ years of progressive experience across desktop support, end-user support (L1), and advanced troubleshooting (L2)., • Proven ability to manage high-volume ticket queues in a structured ITSM platform (JSM or similar)., • Strong experience balancing user-facing support responsibilities with backend engineering tasks., • Proven expertise in remote imaging tools (e.g., AutiPilot, MECM/SCCM, Ivanti, SmartDeploy)., • Strong knowledge of Office 365 administration, including Intune, Entra and Exchange., • Strong knowledge of Active Directory, • Solid understanding of Windows 11 deployment and management., • Experience with:, • Software distribution and patch management, • Endpoint security tools, • Remote support technologies, • Strong working knowledge of ITIL-based service delivery principles (incident, request, escalation management)., • Excellent communication skills, with a focus on clarity and user experience., • A customer-first mindset with strong problem-solving and multitasking abilities., • Ability to operate effectively in a hybrid support model (L1 + L2)., • Experience with AWS Workspaces / Virtual Desktop is a plus., • CompTIA A+ preferred.Key Differentiator of This Role This position blends hands-on engineering (imaging, endpoint management) with direct end-user engagement, offering a unique opportunity to shape both technical solutions and the user support experience. Compensation: $75,000 - $85,000 USD, commensurate with experience. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR 5xTCAUMQdA